The Modern Spa Quiz: Communication that Clicks
See how your client communication style stacks up, and how two-way texting could make your day smoother than a post-facial glow 💁🏼♀️
Q1. When a client cancels last-minute, you:
A. Call them right away, leave a voicemail, and hope they call back 😅
B. Send a DM and cross your fingers they see it 🤞
C. Fire off a quick text to rebook or fill the spot 🔥
Q2. A facial runs longer than expected. What’s your move?
A. Panic while trying to cleanse and massage at lightning speed 😫
B. Have your front desk call to explain… but she’s already on the phone with another client 😬
C. Send a quick “Hey! We’re running 10 mins behind. Grab a coffee on us ☕” and carry on like a pro 😎
Q3. You want to send your client an after photo for their social media. You:
A. Promise to email it “later tonight”… and totally forget 🤦
B. Airdrop it (but only if they’re still in the chair. And have an iPhone)📱
C. Text it directly from your DaySmart Spa app. Instant, easy, and secure ✅
Mostly As: The Old School Communicator
You’ve mastered the art of phone tag. Your clients? Not so much.
It’s time to break up with voicemail and simplify your schedule.
Try this:
💡Replace “call and hope” with automated text updates for cancellations or rebooking
💡Set up two-way texting so clients can reply instantly
Mostly Bs: The Multi-App Juggler
You’re juggling DMs, emails, texts, and calls.
Streamline your conversations in one platform to save your sanity.
Try this:
🚀 Move all client chats, images, and reminders into one inbox for easier management
🚀 Save time and wow with consistent, branded text replies
Mostly Cs: The Texting Pro
Fast, friendly, and fully in control.
You’ve nailed your flow and clients love that they can reach you instantly.
Try this:
💫 Personalize your texts with photos or quick “thank-you” messages after appointments
💫 Use templates to reply faster without sounding robotic
Phone tag is out. Two-way texting is in. Download our free cheat sheet for faster replies, fewer no-shows, and happier clients. All while your personal number stays private.
Real conversations that lead to bookings.
Talk to Sales today for a customized plan.
