Skip to content

Support Forms

Fill out these forms to allow us to update, recover, or process
information for your account.

Transfering Data

This form is to request and approve the transfer of data from a listed account owner’s database to another account’s database.

Learn More

Rebate Request

Complete this form to request a rebate for the purchase of a VP3300 mobile card reading device. To be eligible, you must have processed a minimum of $1,000 in credit card transactions through CardConnect.

Learn More

Account Password

If you would like to add, modify or remove a password to your InkBook account to limit accessibility to technical support, billing services, updating information, and information to any other InkBook Service.

Learn More

Serial Number Recovery

If you have misplaced your software serial number and need it reissued, fill out the Serial Number Replacement form to verify software ownership and your serial number will be reissued to you.

Learn More

Database Password Recovery

If you have forgotten a database or employee password and cannot proceed without entering one into the software, we can attempt to recover the password for you.

Learn More

Update Account Information

If you would like to update or add information to your InkBook account you may fill out the Update Account Information form to verify ownership of the software.

Learn More

Domain Name Transfer

Complete the Transfer of Domain ownership in order to transfer a domain that is currently registered to InkBook Software, Inc into your own name. This will enable you to host your domain on a separate server with a different web hosting service.

Learn More

Transfer of Ownership

If software by InkBook Software is sold or given to a new owner, the ownership of the software must be officially transferred by completing the Transfer of Ownership form. This will enable the new owner to be provided technical support and software updates.

Learn More

Data Retrieval Request

Complete this form to request temporary access to data that either remain on DaySmart Software Inc.’s servers or to request a temporary license to open your installed software.

Learn More