We respect your privacy
Your privacy matters to us. This policy explains what information we collect from you, how we use it, and when we may disclose it. Please read this policy carefully. By accessing or using our websites or services (“Services”), you acknowledge that you have been informed of, and consent to, our practices with regard to your personal information. If you have any questions, please contact us at [email protected]. This policy was last updated on December 12, 2019.
What This Policy Covers
This policy applies to information that we collect from you when you visit or use our Services. It does not apply to the privacy practices of third parties, including third-party services that you may use as part of using our Services. We are not responsible for the privacy policies of these third parties, and we encourage you to read and understand those privacy policies before using their services.
Data Protection Officer
Compliance with this policy (and overseeing data security generally) is the responsibility of our Data Protection Officer. If you wish to make modifications, deletions, or additions to your personal information, or if you have general concerns about this policy or our data security practices, please contact us at [email protected].
Information We Collect
Our servers collect basic non-personal information about your use of our Services, including information about the device you are using to access our Services, your operating system and browser, your internet service provider, referring and exit pages, and the date and time of your use. We collect this information to better understand how our customers use our Services, to improve their experience while using our Services, and to monitor the security of our Services.
We also collect certain information that may uniquely identify your account, including information needed to create an account and use our Services, such as your name and email address. We do not disclose this information other than as described in this policy.
Information We Do Not Collect
We do not knowingly collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information, nor any information from persons under the age of 13. Other countries may have different minimum age limits. If you are below the minimum age for providing consent for data collection in your country, you may not use our Services. We do not track your online browsing activity on other online services, and we do not permit third parties to track your activity in our Services beyond the basic non-personal information described above.
Basis for Processing Information
The use of your personal information is necessary to perform the contract that we have with you. For example, we will use your information to fulfill your purchase of our Services, or to support your use of our Services. We use your personal information for our legitimate interests, such as to improve and promote our products and services, and for administrative, security, fraud prevention and legal purposes. We may rely on your consent to use your personal information for certain direct marketing purposes, such as sending you updates about our Services. You may withdraw your consent at any time through the unsubscribe feature provided with each marketing email, or by contacting us at [email protected].
How We Use Information
We use the information we collect to provide, maintain, protect and improve our Services, to develop new services, to respond to your requests for information, to contact you to inform you about our Services (such as to let you know about changes), to enforce the terms that govern your use of our Services, and to protect ourselves and our customers. We only disclose personal information to those of our employees and contractors that need to know that information in order to process it on our behalf, and that have agreed not to disclose it to others.
When We May Share Information
We do not share your personal information with any third party except: (a) when we have your permission to do so, (b) when we believe in good faith that we are required to do so by law, (c) to enforce our terms of service (including to detect, prevent or address potential violations, fraud, security or technical issues), or (d) to protect the rights, property, or personal safety of our employees, customers or the general public. We may share aggregated, non-personal information publicly to report trends, information about the general use of our Services, or to improve our Services. We will not rent or sell personal information to anyone.
How We Protect Information We Collect
We take measures that are reasonably necessary to protect against unauthorized access, alteration, disclosure or destruction of personal information. We encrypt transmissions of information using SSL, and we encrypt all data in our databases. We review our information collection, storage and processing practices regularly. Any employee or contractor who has access to personal information is bound by confidentiality obligations, and may be disciplined or terminated if he or she violates those obligations.
Accessing and Updating Your Information
Whenever you use our Services, you will have the ability to update your personal information through the Services. If you do not use our Services, but have provided us with your personal information for some other reason, you may contact us at [email protected] to request that your information be updated or deleted. We will delete your information from our Services within 30 days after you cancel your subscription to our Services, or within a reasonable time after your request.
Information Processed on Behalf of our Customers
We host and process certain types of personal information on behalf of our customers that is collected by our customers about their customers, including names, email addresses, phone numbers, physical addresses, and transaction histories. We use this information to provide our Services to our customers. We have no direct relationship with the individuals whose personal data we process on behalf of our customers, but we work with our customers to help them provide notice to these individuals concerning the purpose for which personal information is collected, and to assist our customers in providing these individuals with access to their personal information in order to correct, amend, or delete it. We retain personal information that we process on behalf of our customers for as long as needed to provide our Services to those customers. We also retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If our customer requests that we delete this information, we will do so promptly.
International Transfer of Information
Our Services are hosted in the United States, and information we collect will be stored and processed on our servers in the United States in accordance with this policy. Our employees and contractors that process personal information for us may be located in the United States or in other countries outside of your home country. By using the Services you consent to our transferring your information internationally.
We may modify this policy occasionally, so you should review this policy regularly. We’ll highlight changes on this page for a period of time. Changes will be effective immediately. We will not reduce your rights under this policy without your consent. Your continued use of our Services after any change to this policy will constitute your acceptance of such change.