Customer Support

We’re Here to Help

Search for common support issues in our product-specific knowledge bases above, or contact our support team via email or phone or through the product websites’ chat feature during normal support hours.

Software support

suppport@daysmart.com
+1 (800) 604-2040

Mon, Thurs and Fri 9am – 8pm ET
Tues and Wed 9am – 9pm ET
Sat 10am – 5pm ET

CardConnect Credit Card Processing Support:

https://support.cardconnect.com
isvhelpdesk@cardconnect.com
+1 (484) 581-7693

OpenEdge Credit Card Support:

+1 (800) 338-6614

* If you are unsure which version of software you have, there are a couple of ways to find out:

  • Sign in to your Account Management Help Page and click on “Knowledge Base”, found below “Customer Support”. If you are directed to the “Software Support Center” on the new page, you have a Desktop version. If you are directed to the “Cloud Support Center”, you have a Cloud version.
  • Still unsure of your version? You can email or phone our support team, using the contact information on this page.