Veterinary Client Communication Software
More Connected Clients. Fewer Interruptions for Your Team.
Send reminders, answer questions, collect forms, and share important updates directly through DaySmart Vet. Every message stays connected to the client and patient, giving your team fewer places to check and a clearer record of every conversation.
Keep Clients Engaged in Care
Give pet owners timely reminders, answers, and updates that make it easier to follow through with appointments and recommended care.
Take Routine Outreach Off Your Team’s List
Automatically send confirmations, reminders, medical follow-ups, forms, and pre-visit information.
Keep Every Conversation Connected
Every SOAP note, vaccine, and medication accessible at a glance — always.
DAYSMART CLIENT COMMUNICATION BY THE NUMBERS
23,141,634
SMS messages sent
93,060,801
Emails sent
DAYSMART CLIENT COMMUNICATION BY THE NUMBERS
23,141,634
SMS messages sent
93,060,801
Emails sent
291,844
Digital consent forms submitted
DAYSMART CLIENT COMMUNICATION BY THE NUMBERS
23,141,634
SMS messages sent
93,060,801
Emails sent
Text Clients Directly from DaySmart Vet
Send and receive text messages through the Inbox in the Schedule module. Your team can manage multiple conversations without tying up the phones or switching to a separate messaging system.
Automate Appointment Confirmations and Reminders
Send appointment confirmations and reminders by text or email. Clients can confirm with a click, and their appointment status updates in DaySmart Vet.
Customize Messages by Appointment Type
Create different confirmation, reminder, and pre-visit messages for surgeries, wellness visits, new patients, and other appointment types. Use variables to automatically add relevant client, patient, and appointment details.
Send Medical Reminders Automatically
Remind clients when vaccines, exams, medications, lab work, and other services are coming due. Customize email and text content and review which reminders have been sent or are scheduled.
Collect Forms Before the Visit
Send intake forms, consent forms, waivers, surveys, and other documents by text or email. Clients can complete and sign them digitally before arriving at the practice.
Keep Communication History with the Client and Patient
Automatically log reminders and review recent communications from the client or patient profile. Your team can see what was sent, when it was sent, and whether the message was delivered.
Create Reusable Email and Letter Templates
Build templates for discharge instructions, health certificates, consent documents, follow-up information, and other common communications. Dynamic fields automatically add relevant client and patient information.
Keep Clients Engaged with the PetCare App
Let clients request appointments, review reminders, access pet health information, and pay invoices from their phone.
DaySmart Vet Customer Story
How Better Communication Helped Island Veterinary Service Reach More Clients
Island Veterinary Service travels by boat to care for pets across 10 Maine islands. With automated reminders and more ways to communicate, the practice strengthened client retention, filled more appointments, and expanded its reach across the communities it serves.
Dr. Kate Domenico
DVM and Owner – Island Veterinary Service
Up to 2X More Winter Appointments
Monthly appointments during the slower winter season grew from an average of 10 to 15 appointments to as many as 25 to 30.
60% Growth in Active Patients
The practice grew from approximately 250 active patients in summer 2023 to nearly 400 in summer 2024.
Stronger Client and Patient Retention
Automated reminders for physicals, vaccines, lab work, and other services helped the practice keep clients engaged and bring patients back for needed care.
Frequently asked questions
Everything you need to know about pricing and plans
Veterinary client communication software helps practices manage text messages, emails, reminders, forms, and other client interactions. DaySmart Vet connects these communications to client and patient profiles so your team can manage outreach and review communication history from the same system.
Yes. DaySmart Vet offers one-way and two-way SMS options. Two-way texting allows your team to send and receive messages through the Inbox in the Schedule module.
Two-way texting is available through the SMS Messaging Add-On. Your practice must complete the required business registration and messaging setup before SMS can be activated.
Yes. DaySmart Vet can automatically send appointment confirmations and reminders by email or text. SMS messaging requires the appropriate SMS Add-On and client opt-in.
Yes. Clients can confirm appointments from an automated message, and the confirmation is reflected in the practice schedule.
Yes. Your practice can create different email and SMS confirmations, reminders, and pre-visit messages for each appointment type.
Yes. DaySmart Vet can send reminders when vaccines, exams, medications, lab work, and other services are due. Medical reminder messages can be customized, and sent reminders are logged in the communication history.
Yes. Forms can be sent by email or text and can include digital signature fields. Completed forms are stored in DaySmart Vet for your team to review.
Pre-visit confirmations automatically send selected forms, letters, or instructions before an appointment. They can be configured for specific appointment types, such as surgeries or new-patient visits.
Yes. Automated reminders are logged in the communication history associated with the client and patient. Your team can also review recent communications from their profiles.
Yes. DaySmart Vet supports reusable email, SMS, form, and letter templates. Templates can include dynamic fields that automatically add relevant client, patient, and appointment information.
Clients can use the PetCare app to request appointments, review medical and appointment reminders, access available pet health information, and pay invoices.