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A Complete Buyer’s Guide for Making the Switch to a Better Veterinary Software

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If you’ve been using out-of-date veterinary software to run your practice, or perhaps one that doesn’t quite fit all of your needs, it may be time to reevaluate your options. You may find you’re spending too much of your day on the administrative responsibilities of running a practice, taking valuable time away from your patients and clients.

The software you choose to run your vet practice shouldn’t be holding you back. The right software should simplify your day-to-day, strengthen the workflows of your practice, and support your growth goals.

We’ve compiled this buyer’s guide to help you navigate the search for your ideal software — we’ll cover:

Common Barriers to Switching to a New Veterinary Software

When it comes to making systematic changes to a vet practice, it’s natural to have hesitations. But as an owner or manager, you have to also be able to recognize when parts of your system may not be working optimally. Shifting to a new vet software provider can take some effort and willingness to adapt to change, but it can also help create a better environment for your team, your workflows, and your patients and clients.

These are some of the most common barriers holding vet practices back from finding a software that could be a better fit:

The Transition Timeline

The concern: There’s an assumption that switching vet software providers can be time-consuming.

The opportunity: If you find the right provider, your transition timeline will support your goals. Your software company should work with you to set expectations, maintain diligence, and meet milestone deadlines to ensure you’re up and running with as little disruption to your time and team as possible.

The Expected Expense

The concern: Some may assume that shifting to a new software requires significant expense and redirection of resources.

The opportunity: This certainly does not have to be the case — you can find a vet software provider that works with your budget and boosts efficiencies throughout your practice, ultimately saving you both time and money.

Comfort with Consistency

The concern: An understandable barrier, some experience general resistance to change. Your team may have reservations about learning the functionality of a new software, even if it’s less than ideal — it’s just what they know.

The opportunity: Your ideal software provider will make your transition easy and painless by guiding you every step of the way and ensuring comprehensive training and around-the-clock support resources are in place.

Data Transfer Difficulties

The concern: Maybe you’re worried that important patient and client data will get lost along the way.

The opportunity: The right software provider won’t let this happen. Find a partner that will give you clarity and confidence in how data will be safely and securely transferred, so nothing of value is lost.

Why You Should Reevaluate Your Vet Software Options

If you can identify any of the above barriers in your own decision-making, there are always ways around them. By assessing the opportunities and understanding the benefits that may be just one decision away, there’s potential to experience value that far outweighs the concerns and assumptions.

Here are several reasons it’s important to consider finding a software that better suits the needs of your vet practice:

How to Prepare for Your Conversations with Potential Veterinary Software Providers

When you’ve decided it might be time to explore the options beyond your existing software, part of your research will include conducting interviews with the prospects you’re interested in, to find your right fit. You may have a million questions or you may not know what to ask — that’s OK. This will be your moment to put them on the spot, so take some time to organize your thoughts.

You should feel empowered by your options — not overwhelmed. Use the below questions to help you prepare, so you can walk into each conversation confidently, knowing what to ask, and what information you’ll need to receive before making any decisions.

Ask These Questions of the Vet Software Providers You’re Exploring


What does a typical transition timeline look like?

What does your pricing structure look like?

What is the data transfer process like?

How would this transition impact our patients and clients?

What kind of training would you provide for us to learn your software?

What successes or challenges have you seen with other practices?

Based on the Information You Receive, Ask Yourself These Questions


Features to Look for in a Vet Software Fit for Your Practice

Another important piece of your research will include an assessment of a software’s available features. You’ll have to determine how comprehensive the capabilities are and if they have the capacity to support the needs of your practice, today and in the future.

During your conversations or demo periods, look for these features in a practice management software to help you optimize your operations, improve your patient experience, and reach your goals:


DaySmart Vet is an all-in-one, cloud-based vet software that provides all of these features and more. Built to help you increase productivity and streamline workflows, DaySmart Vet gives veterinarians more time to focus on caring for the animals they love.

As you reevaluate your vet software options, book a free demo and see if DaySmart Vet is right for your practice.

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