DaySmart Privacy Policy

This Privacy Policy was last updated March 18^th, 2026.

DaySmart appreciates the trust you place in us, and we are committed to respecting your privacy and the security of your Personal Information (as defined below). Certain data privacy laws require us to provide our consumers with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their Personal Information, along with a description of the rights they have regarding their Personal Information. This Privacy Policy provides the information required by applicable law, together with other useful information regarding our collection and use of Personal Information. It also explains your rights in relation to your Personal Information and how to contact us in the event you have a complaint or request.

1. Privacy Overview

DaySmart Software, LLC, a Delaware limited liability company, and its affiliated entities, including without limitation: StormSource LLC, an Arizona limited liability company; Appointment-Plus Software (India) Private Limited, a private limited company organized under the laws India; Vetter Software, Inc, a California corporation; Dash Platform, LLC, a Delaware limited liability company; TeamUp Sports, Inc., a Delaware corporation; Team Up Sports Limited, a private limited company organized under the laws of England and Wales; R.C. Systems, Inc., a Michigan corporation; See Jane Run, Inc. (d/b/a Sawyer), a Delaware corporation; Sweet Spearmint Software, LLC (d/b/a Time to Pet), a Delaware limited liability company; and BoxMate LTD, a private limited company organized under the laws of England and Wales (collectively and together with DaySmart Software, LLC, “DaySmart”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes DaySmart’s privacy practices for our Customers (defined below) as well as visitors to our websites and end-users of our products and Personal Information (“you” or “your”) located at the following domains: https://www.daysmart.com; https://www.goteamup.com; https://www.hisawyer.com; and https://www.timetopet.com; https://www.getslick.com/; and any other domain(s) maintained by DaySmart (collectively the “Website”) regardless of where you access our Website. This Privacy Policy also applies to and governs your use of any services, products, mobile applications, or other media forms related or connected to the Website (collectively with the Website, the “Services”).

We may provide additional or different privacy policies that are specific to certain features, Services, or activities. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time (see “Changes to this Privacy Policy”). We will notify you of these changes before the occur, but your continued use of the Services after we make changes as described herein is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

2. Collection of Information

We may collect and use the following Personal Information, including sensitive Personal Information, that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

The chart below identifies which categories of Personal Information we have collected from our consumers in the last twelve (12) months:

[Collection of Sensitive Personal Information

The list below identifies which categories of sensitive Personal Information (as that term is defined in Cal Civ Code § 1798.140) we have collected from our consumers in the last twelve (12) months:

• Complete account access credentials (i.e. usernames, account logins, account numbers, or card numbers combined with required access/security code or password).]

2.1 How Your Personal Information is Collected

We collect Personal Information from the following categories of sources:

1. You, directly in person, by telephone, text, or email, via our website, via our apps, and via our other Services;
   
2. From third parties with your consent (e.g. your bank, payment processors, email platform providers, analytics, security and anti-fraud services);
3. Advertising networks;
4. Internet service providers;
5. Data analytics providers;
6. Government entities;
7. Operating systems and platforms;
8. Social networks;
9. Data brokers;
10. Publicly accessible sources (e.g., property records);
11. Cookies on our website; and
12. Mobile device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

3. Use of Personal Information

Under data protection laws, we can only use your Personal Information if we have a proper reason such as:

1. To comply with our legal and regulatory obligations;
2. For the performance of our contract with you or to take steps at your request before entering into a contract;
3. For our legitimate interests or those of a third party (where a legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests); or
4. Where you have given consent.
   

The table below sets forth our reasons for collecting and using (processing) your Personal Information:

We do not use or disclose sensitive Personal Information for purposes other than the those explicitly permitted by Cal Civ Code § 1798.121 (the “Permitted SPI Purposes”).

4. Sales, Sharing, and Business Purpose Disclosures of Personal Information

We may disclose the Personal Information we collect, to third parties for the purposes described in Section 3 (“Use of Personal Information”) above. We only make these disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, prohibit using the disclosed information for any purpose except performing the contract, and meet other contract requirements of applicable data privacy laws for engaging service providers or contractors. Our Personal Information sales and/or sharing does not include information about consumers we know are under age 16.

4.1 Personal Information We Sold or Shared. The chart below sets forth:

• the categories of Personal Information we have sold or shared in the preceding twelve (12) months;
• the categories of third parties we have sold or shared such Personal Information to or with; and
• our business/commercial purpose for such sale/sharing.
  
  

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some Personal Information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations as required by applicable law.

We may sell your Personal Information, including sensitive Personal Information, to third parties but have not sold it in the preceding 12 months. We may share your Personal Information with third parties for cross-context behavioral advertising purposes and have shared your Personal Information in the preceding 12 months.

4.2 Business Purpose Disclosures of Personal Information.

We may disclose the Personal Information we collect to third parties for the business purposes described below, such as to engage third parties to support our business functions. For example, we may disclose information from your visits to our website to a cybersecurity consultant to help secure the website.

The chart below sets forth:

• the categories of Personal Information we have disclosed for a business purpose in the preceding twelve (12) months;
• the categories of third parties we have disclosed Personal Information to for a business purpose; and
• our business/commercial purpose for such disclosure.
  
  

5. How Long We Retain Your Personal Information

We will keep your Personal Information while you have an account with us or while we are providing products and/or Services to you. Thereafter, we will only keep your Personal Information for as long as is necessary:

• To respond to any questions, complaints or claims made by you or on your behalf;
• To show that we treated you fairly; or
• To keep records required by law.

We will not retain your Personal Information for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of Personal Information. When it is no longer necessary to retain your Personal Information, we will delete or anonymize it.

6. Your State Privacy Rights

6.1 For California Consumers

California consumers have the following rights under the California Privacy Rights Act of 2020 (the “CPRA”), the California Consumer Privacy Act of 2018 (collectively with the CPRA the “CCPA”), and certain other privacy and data protection laws, as applicable:

1. Right to Know and Data Portability Requests. You have the right to request that we disclose certain information to you about our collection and use of your Personal Information (the “right to know”), including the specific pieces of Personal Information we have collected about you (a “data portability request”). Once we receive your request and confirm your identity (see “How to Exercise Your Data and Privacy Rights”), we will disclose to you (with such disclosures covering the 12-month period preceding the request):
1. The categories of: (x) Personal Information we have collected about you; and (y) the sources from which we collected your Personal Information.
2. The business or commercial purpose for collecting your Personal Information and, if applicable, selling or sharing your Personal Information.
3. If applicable, the categories of persons, including third parties, to whom we disclosed your Personal Information, including separate disclosures identifying the categories of your Personal Information that we: (x) disclosed for a business purpose to each category of persons; and (y) sold or shared to each category or third parties.
4. When your right to know submission includes a data portability request, a copy of your Personal Information subject to any permitted redactions

For more information on exercising this right, see “How to Exercise Your Data and Privacy Rights” below.



2. Right to Delete and Right to Correct. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions and limitations (the “right to delete”). Once we receive your request and confirm your identity, we will delete your Personal Information from our systems unless an exception allows us to retain it. We will also notify our service providers, contractors, and other recipients to take appropriate action.
1. You also have the right to request correction of Personal Information we maintain about you that you believe is inaccurate (the “right to correct”). We may require you to provide documentation, if needed, to confirm your identity and support your claim that the information is inaccurate. Unless an exception applies, we will correct Personal Information that our review determines is inaccurate and notify our service providers, contractors, and other recipients to take appropriate action.

For more information on exercising the rights set forth above, see “How to Exercise Your Data and Privacy Rights”.



3. Right to Limit Sensitive Personal Information Use and Disclosure to Permitted SPI Purposes. You have a right to ask businesses that use or disclose your sensitive Personal Information to limit those actions to just the CCPA’s Permitted SPI Purposes (the “right to limit”). [As we do not use or disclose sensitive Personal Information beyond the CCPA’s Permitted SPI Purposes, we do not currently provide this consumer right/Once we receive your valid request, we will limit the use and disclosure of your sensitive Personal Information to the Permitted SPI Purposes.

For more information on exercising this right, see “How to Exercise Your Data and Privacy Rights” below.



4. Personal Information Sales or Sharing Opt-Out and Opt-In Rights. You have the right to request that businesses stop [selling] [or] [sharing] your Personal Information at any time (the “right to opt-out”), including through a user-enabled opt-out preference signal. Similarly, the CCPA prohibits businesses from selling or sharing the Personal Information of consumers it actually knows are under 16 years old without first obtaining consent from consumers who are between 13 and 15 years old or the consumer’s parent or guardian for consumers under age 13 (the “right to opt-in”).

For more information on exercising this right, see “How to Exercise Your Data and Privacy Rights” below.



5. Right to Non-Discrimination. You have the right not to be discriminated or retaliated against for exercising any of your data and/or privacy rights. We will not:
1. Deny you goods or services because you chose to exercise your data and/or privacy rights.
2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties because you chose to exercise your data and/or privacy rights.
3. Provide you a different level or quality of goods or services because you chose to exercise your data and/or privacy rights.
4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services because you chose to exercise your data and/or privacy rights.

If you are a California resident and wish to exercise any of your rights as set forth above, please see “How to Exercise Your Data and Privacy Rights” below.

6.2 Other States’ Privacy Notice

Other states provide their consumers with certain rights related to their Personal Information, including the rights: to confirm whether we process their Personal Information; to access and delete certain Personal Information; to Personal Information portability; and to opt-out of Personal Information processing for targeted advertising and sales. Some states also provide their state residents with rights: to correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose, and to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. If you have any questions about our collection, processing, sharing, or sale of Personal Information in your state, or if you wish to exercise any of your Personal Information rights, please use the forms found here or write us at: [email protected].

7. How to Exercise Your Data and Privacy Rights

• If you would like to exercise any of your rights as described in this Privacy Policy, you can do so here. Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.
• If you choose to contact us directly by email or in writing, you will need to provide us with:
  • Enough information to identify you (e.g., your full name, user name, address and customer, or matter reference number)
  • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
  • A description of what right you want to exercise and the information to which your request relates
• We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
• Any Personal Information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

8. Visitors and Users Outside of the United States

8.1 GDPR and European Region

Under the European Union’s General Data Protection Regulation (“GDPR”) law, consumers who reside in the European Economic Area (“EEA”), the United Kingdom, Switzerland, or Gibraltar (collectively the “European Region”) may have legal rights with respect to their Personal Information, including those set forth under the GDPR, the Digital Services Act (“DSA”), and the Online Safety Act (“OSA”). We act as a Controller for any of your Personal Information that is stored in your own account. However, if you are using the S3ervices either (i) as an employee, contractor or other engagement of a customer; or (ii) a person engaging with one of our customers, then your interactions with respect to that customer (including any associated Personal Information) are controlled by that customer and we act as a Processor on their behalf. Where DaySmart is acting as a “Controller” of Personal Information, we will provide you access to your Personal Information as required by GDPR and in accordance with applicable law. If we act as “Processor” with respect to your Personal Information, we will communicate your request to the appropriate data controller.

8.2 Your Rights Under European Region Data Privacy and Protection Laws

Consumers who reside in the European Economic Area (“EEA”), the United Kingdom, Switzerland, or Gibraltar (collectively the “European Region”) have the following rights with respect to their Personal Information Under the European Union’s General Data Protection Regulation (“GDPR”), the Digital Services Act (“DSA”), the Online Safety Act (“OSA”), and certain other privacy and data protection laws, as applicable:

1. The right to know or be notified about the collection and use of your Personal Information;
2. The right to be provided with a copy of your Personal Information;
3. The right to require us to correct any mistakes in your Personal Information;
4. The right to require us to delete your Personal Information in certain situations;
5. The right to require us to restrict processing of your Personal Information in certain circumstances, e.g., if you contest the accuracy of the data;
6. The right to receive the Personal Information you provided to us, in a structured, commonly used, and machine-readable format and/or transmit that data to a third party in certain situations;
7. The right to object:
1. At any time to your Personal Information being processed for direct marketing (including profiling); and
2. In certain other situations to our continued processing of your Personal Information, e.g., processing carried out for our legitimate interests; and
8. The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

8.3 Exercising Your Rights. For more information on exercising the rights set forth above, see “How to Exercise Your Data and Privacy Rights” above.

8.4 European Region Consumers: How to File a Complaint

The GDPR and other data privacy/protection laws give you right to lodge a complaint with a supervisory authority, in the European Region state where you work, normally live, or where any alleged infringement of data protection laws occurred. To file a complaint, please contact the appropriate supervisory authority in the country where you work, normally live, or where any alleged infringement of data protection laws occurred.

9. International Transfer, Storage, and Processing of Personal Information

9.1 Where Your Personal Information is Held

Information may be held at our offices and those of our group companies, third-party agencies, service providers, representatives and agents as described above (see above: “Sales, Sharing, and Business Purpose Disclosures of Personal Information”).

Some of these third parties may be based outside the European Region. For more information, including on how we safeguard your Personal Information when this occurs (see below: “Transferring Your Personal Information.”)

9.2 Transferring Your Personal Information

If you are in the European Region, when we transfer your Personal Information outside of the European Region, we will ensure that: (i) the European Commission has deemed that there is an adequate level of protection; (ii) a contract is in place that contains the European Commission approved Standard Contractual Clauses or other similar clauses that are compatible with GDPR; (iii) we use another legally recognized transfer mechanism in the applicable jurisdiction; or (iv) we comply with the applicable DPF requirements, as set forth below.

10. Security of Personal Information

DaySmart uses appropriate security measures in place to prevent Personal Information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your Personal Information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password and/or username for access to certain parts of our Services, you are responsible for keeping such information confidential. We ask you not to share your password or username with anyone. We ask you to select unique and secure passwords when setting up profiles in our Services.

11. Changes to this Privacy Policy

We may change this privacy notice from time to time–when we do, we will inform you via [mechanism for informing the data subject of changes to the notice, e.g., our website or other means of contact such as email].changes. If we need to use your Personal Information for any other purpose then as set forth in this Privacy Policy, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Information without your knowledge or consent where this is required or permitted by law.

12. Dispute Resolution

12.1 United States Dispute Resolution

This Privacy Policy shall be governed by the laws of the State of Arizona. The parties shall resolve any dispute, controversy, or claim arising out of or relating to this Privacy Policy (each a “Dispute”), including Disputes arising from or concerning the interpretation, violation, invalidity, non-performance, or termination of this Privacy Policy: (i) first, by good faith negotiations, and (i) second, if such negotiations do not resolve a Dispute, within forty five (45) days of their commencement, to final and binding arbitration conducted by JAMS in Maricopa County, Arizona. The procedures set forth herein shall be the sole and exclusive mechanisms for resolving any Dispute that may arise. You hereby waive any and all objections to the exercise of jurisdiction over you by JAMS at such location and agree that the parties’ choice of arbitration as a dispute resolution mechanism under this Agreement is intended to be mandatory and not permissive thereby precluding the possibility of litigation in any other forum, provided that we retain the right to bring any pre-arbitration suit, action, or proceeding against you for breach of our Policies in order to seek pre-arbitration injunctive relief or security in any competent jurisdiction. Any arbitration award may be enforced in any court of competent jurisdiction.

12.2 International Dispute Resolution

If you reside outside of the US and believe that DaySmart is not processing your Personal Information in accordance with the requirements set out herein or applicable European Region data protection laws, you can at any time lodge a complaint with the data protection authority of the European Region country in which you live. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authority so please contact us in the first instance.

DaySmart commits to cooperate with European Region data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the European Region in the context of the employment relationship.

In the event of any controversy or claim arising out of or relating to this Privacy Policy, or a breach thereof, DaySmart shall consult and negotiate with you and, recognizing our mutual interests, attempt to reach a satisfactory solution. If we do not reach settlement within a period of 60 days, then, upon notice by any party to the other(s), any unresolved controversy or claim shall be settled by arbitration administered by the International Centre for Dispute Resolution in accordance with the provisions of its International Arbitration Rules and governed by the law of the State of Arizona. The number of arbitrators shall be one. The location of arbitration shall exclusively be in Maricopa County, Arizona, USA. The language of the arbitration shall be English.

13. Contacting Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or if you would like this notice in another format (for example: audio, large print, braille) please do not hesitate to contact us via:

• Email at: [email protected]; or
• Postal mail at: DaySmart Software, LLC
  Attn: Privacy Manager
  19820 N. 7th St., Suite 230
  Phoenix, AZ 85024

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