{"id":987,"date":"2024-04-25T18:19:10","date_gmt":"2024-04-25T18:19:10","guid":{"rendered":"https:\/\/www.daysmart.com\/vet\/?p=987"},"modified":"2026-02-10T23:21:27","modified_gmt":"2026-02-10T23:21:27","slug":"customer-spotlight-chanticleer-veterinary-hospital","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/vet\/resources\/customer-spotlight-chanticleer-veterinary-hospital\/","title":{"rendered":"Customer Spotlight: Chanticleer Veterinary Hospital"},"content":{"rendered":"
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When our veterinary customers experience success, their local communities reap the rewards, too \u2014 and we love to share the story. Chanticleer Veterinary Hospital<\/strong><\/a> (CVH) has been caring for animals in the Santa Cruz community since 1985. They became a DaySmart Vet<\/strong><\/a> customer in January 2024, after transitioning from their previous practice management software, Avimark. To help tell their story, we spoke with CVH\u2019s practice manager, Ashley Benson.<\/p>\n\n\n\n

According to Ashley, CVH has always been a small practice. Even after being purchased by Blue River Pet Care in 2016, they\u2019ve consistently maintained just one to three doctors at the practice. Today, they focus on delivering veterinary services to companion animals only. Ashley says they pride themselves on providing a calm, welcoming environment, where every pet receives customized care. <\/p>\n\n\n\n

As manager, one of Ashley\u2019s goals is to create a work culture that promotes growth, so she\u2019s made it her priority to support her team with valuable tools. It\u2019s no coincidence that CVH made the switch to DaySmart Vet upon her recommendation after she joined the practice. Having used the software for years prior, at a previous vet office, Ashley knew it would be the right move for her new team. \u201cI felt in order to continue to grow CVH, and propel it toward our future goals, the switch was needed,\u201d she said.<\/p>\n\n\n\n

And Ashley was right. Among DaySmart Vet\u2019s comprehensive set of features, Ashley\u2019s team quickly discovered their favorites. The communication tools<\/strong><\/a> have helped to streamline client correspondence and minimize unnecessary back-and-forth. The seamless integrations<\/strong><\/a>, like Vetcove, have delivered a more complete experience. And when it comes to administrative responsibilities, the task management tools<\/strong><\/a> have helped to ensure nothing slips through the cracks. <\/p>\n\n\n\n

For Ashley\u2019s role specifically, the inventory<\/strong><\/a> and reporting tools have simplified her supply ordering routine and overall management of the office budget. She also notes that, with the ability to access and update patient records outside of the clinic, the CVH doctors have been granted a more flexible work-life balance. <\/p>\n\n\n\n

Beyond the day-to-day management support, Ashley and her team also count on DaySmart Vet to accomplish other more long term objectives. \u201cMy goal for 2024 is to become paperless,\u201d she said. \u201cWhile we\u2019re not there yet, DaySmart is absolutely paramount to reaching that goal.\u201d With tools like online forms<\/strong><\/a>, Ashley plans to streamline processes to cut down on paperwork and boost efficiency. <\/p>\n\n\n\n

For other growing veterinary practices like CVH, Ashley\u2019s best advice is to plan for the future. She stresses the importance of finding a software that can accommodate growth. \u201cIf your system works for 10 clients, will it still work when you have thousands?\u201d she asks. \u201cIf it won\u2019t be expandable, change your systems now.\u201d\u00a0<\/p>\n\n\n\n

Find a vet management software built to support your practice\u2019s future. If you\u2019re interested in making a system change, check out our Complete Buyer\u2019s Guide for Making the Switch to a Better Veterinary Software<\/strong><\/a>. You can also discover more DaySmart Vet customer success stories here<\/strong><\/a>.<\/p>\n\n\n

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When our veterinary customers experience success, their local communities reap the rewards, too \u2014 and we love to share the …<\/p>\n","protected":false},"author":4,"featured_media":988,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[33,31,30],"class_list":["post-987","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories","tag-story","tag-success","tag-success-story"],"acf":[],"yoast_head":"\nCustomer Spotlight: Chanticleer Veterinary Hospital - DaySmart Vet<\/title>\n<meta name=\"description\" content=\"CVH has been caring for animals in their community since 1985. 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