{"id":351,"date":"2023-04-11T00:00:00","date_gmt":"2023-04-11T00:00:00","guid":{"rendered":"https:\/\/www.daysmart.com\/vet\/blog\/customer-spotlight-dr-donitas-veterinary-concierge-services\/"},"modified":"2026-02-10T23:20:09","modified_gmt":"2026-02-10T23:20:09","slug":"customer-spotlight-dr-donitas-veterinary-concierge-services","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/vet\/resources\/customer-spotlight-dr-donitas-veterinary-concierge-services\/","title":{"rendered":"Customer Spotlight: Dr. Donita\u2019s Veterinary Concierge Services"},"content":{"rendered":"<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:35px\"><\/div><div class=\"d-lg-none\" style=\"height:17.5px\"><\/div><\/div>\n\n\n<p>After completing her veterinary training at Tuskegee University in 2015, Dr. Donita McCants decided to work for herself and open her own practice. But that got her thinking, how can she make her services convenient for herself as well as her clients, keeping everyone tail-waggingly satisfied? <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>That\u2019s when she decided to take her practice on the road! <a href=\"https:\/\/askdrdonita.com\/\">Dr. Donita\u2019s Veterinary Concierge Services<\/a> is a fully mobile practice that initially opened in August of 2021 and expanded to a full-service Mercedes Benz sprinter van in March of 2022. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We spoke with Dr. Donita to learn more about her mobile practice and how DaySmart Vet software helps them save time and focus on what matters most \u2013 their patients. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u201cI love that we get to travel to different places and meet new people on a daily basis,\u201d says Dr. Donita. \u201cWe aren&#8217;t trapped between four walls and every day is always a new adventure.\u201d<\/p>\n\n\n\n<p>Being a solo doctor practice and successful business owner, Dr. Donita is running her business from end-to-end. Juggling so many different roles, DaySmart Vet has become a valuable asset for Dr. Donita\u2019s Veterinary Concierge Services. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u201cAnything that helps us save time is crucial,\u201d says Dr. Donita. \u201cThe tasks within DaySmart Vet are a great feature that help us stay on track by not missing out on important calls and reminders that we need to make.\u201d <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>The integration of DaySmart Vet has allowed Dr. Donita\u2019s Veterinary Concierge Services to go completely paperless. Accessibility to the software at any time, on any device, has helped them stay organized, boost productivity, and provide exceptional care. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Not only has Dr. Donita\u2019s team seen success and ease when using DaySmart Vet, but her clients have as well. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>DaySmart Vet\u2019s <a href=\"https:\/\/www.daysmartvet.com\/features\">reminder tool<\/a> is perfect for helping to eliminate no-shows with automated text and email appointment reminders. Dr. Donita\u2019s Veterinary Concierge Services uses reminders to help inform their clients on the next steps in their furry friends\u2019 health journey. The reminder tool also allows specific documents to be sent directly to clients to review and sign before their appointment, saving time for both staff and clients. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Having run a successful practice for two years, Dr. Donita has some advice for fellow veterinarians looking to open their own practice. \u201cStart slow, do all your research, and get an accountant fast! I didn&#8217;t receive enough knowledge and information on practice management in school, so the more you know before starting the better.\u201d <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>No matter where the road takes them, Dr. Donita and her team know that DaySmart Vet will provide them with the ease and accessibility they need to successfully run their practice.<br><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/www.daysmart.com\/vet\/wp-content\/uploads\/sites\/3\/2023\/09\/attachment_2023-09-20-14-39-30-750x1024.jpg\" alt=\"\" style=\"aspect-ratio:0.7324215743853746;width:524px;height:auto\"\/><\/figure>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:35px\"><\/div><div class=\"d-lg-none\" style=\"height:17.5px\"><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After completing her veterinary training at Tuskegee University in 2015, Dr. Donita McCants decided to work for herself and open &#8230;<\/p>\n","protected":false},"author":2,"featured_media":350,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Spotlight: Dr. Donita\u2019s Veterinary Concierge Services<\/title>\n<meta name=\"description\" content=\"DaySmart Vet&#039;s cloud-based veterinary practice management software designed to help you grow and streamline your business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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