{"id":461,"date":"2023-10-13T20:28:32","date_gmt":"2023-10-13T20:28:32","guid":{"rendered":"https:\/\/www.daysmart.com\/vet\/?page_id=461"},"modified":"2026-04-03T16:57:49","modified_gmt":"2026-04-03T16:57:49","slug":"workshop-customer-experience","status":"publish","type":"page","link":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/","title":{"rendered":"Walk a Mile In Your Clients&#8217; Shoes"},"content":{"rendered":"\n<div class=\"wp-block-cover alignwide is-light is-style-container-wide\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-vet-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-h-2-font-size\">Walk a Mile In Your Clients&#8217; Shoes<\/h1>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n\n<p>As vets, most of your time is spent making sure the animals you see are healthy and happy, but how often do you think about their owners? In this workshop, we want to help you peer into the experience of the people you serve and not just the pets.<\/p>\n\n\n\n<p>Join us on Tuesday, October 17 at 4 PM ET to hear tips on how to improve your customer experience and decrease waiting room times, including:<\/p>\n\n\n\n<p>\ud83d\udc36 How to make clients and their pets feel at home<\/p>\n\n\n\n<p>\ud83d\udc36 How to make your calendar work for you<\/p>\n\n\n\n<p>\ud83d\udc36 How to find areas of improvement in your process<\/p>\n\n\n\n<p>\ud83d\udc36 And more!<\/p>\n\n\n\n<p>Spots will fill up quickly, <strong>reserve your spot now!<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div style=\"; \" class=\"shared-gravity-form image-accent_right  align wp-block-acf-shared-gravity-form\" id=\"shared-gravity-form-block_386aa9c23ab3d98061b0010d07304bd5\">\n\t<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_unknown gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_10' ><div id='gf_10' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_10' id='gform_10'  action='\/vet\/wp-json\/wp\/v2\/pages\/461#gf_10' data-formid='10' novalidate> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_10' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_10_15\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_15'>Instagram<\/label><div class='ginput_container'><input name='input_15' id='input_10_15' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_10_15'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_10_1\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Are you a DaySmart Customer?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_10_1'>\n\t\t\t<div class='gchoice gchoice_10_1_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Customer'  id='choice_10_1_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_10_1_0' id='label_10_1_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_10_1_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='Prospect'  id='choice_10_1_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_10_1_1' id='label_10_1_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_10_3\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_10_3'>\n                            \n                            <span id='input_10_3_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_10_3_3' class='gform-field-label gform-field-label--type-sub '>First Name<\/label>\n                                                    <input type='text' name='input_3.3' id='input_10_3_3' value=''   aria-required='true'     \/>\n                                                <\/span>\n                            \n                            <span id='input_10_3_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_10_3_6' class='gform-field-label gform-field-label--type-sub '>Last Name<\/label>\n                                                            <input type='text' name='input_3.6' id='input_10_3_6' value=''   aria-required='true'     \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_10_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_4'>Business Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_10_4' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_10_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_5'>Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_10_5' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_10_6\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_6'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_6' id='input_10_6' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_10_8\" class=\"gfield gfield--type-select_state gfield--input-type-select_state gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_8'>State<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select ginput_container_select_state'><select name='input_8' id='input_10_8' class='large gfield_select gfield_select_state'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select option<\/option><optgroup label=\"United States:\"><option value='Alabama' >Alabama<\/option><option value='Alaska' >Alaska<\/option><option value='Arizona' >Arizona<\/option><option value='Arkansas' >Arkansas<\/option><option value='California' >California<\/option><option value='Colorado' >Colorado<\/option><option value='Connecticut' >Connecticut<\/option><option value='Delaware' >Delaware<\/option><option value='District of Columbia' >District of Columbia<\/option><option value='Florida' >Florida<\/option><option value='Georgia' >Georgia<\/option><option value='Hawaii' >Hawaii<\/option><option value='Idaho' >Idaho<\/option><option value='Illinois' >Illinois<\/option><option value='Indiana' >Indiana<\/option><option value='Iowa' >Iowa<\/option><option value='Kansas' >Kansas<\/option><option value='Kentucky' >Kentucky<\/option><option value='Louisiana' >Louisiana<\/option><option value='Maine' >Maine<\/option><option value='Maryland' >Maryland<\/option><option value='Massachusetts' >Massachusetts<\/option><option value='Michigan' >Michigan<\/option><option value='Minnesota' >Minnesota<\/option><option value='Mississippi' >Mississippi<\/option><option value='Missouri' >Missouri<\/option><option value='Montana' >Montana<\/option><option value='Nebraska' >Nebraska<\/option><option value='Nevada' >Nevada<\/option><option value='New Hampshire' >New Hampshire<\/option><option value='New Jersey' >New Jersey<\/option><option value='New Mexico' >New Mexico<\/option><option value='New York' >New York<\/option><option value='North Carolina' >North Carolina<\/option><option value='North Dakota' >North Dakota<\/option><option value='Ohio' >Ohio<\/option><option value='Oklahoma' >Oklahoma<\/option><option value='Oregon' >Oregon<\/option><option value='Pennsylvania' >Pennsylvania<\/option><option value='Rhode Island' >Rhode Island<\/option><option value='South Carolina' >South Carolina<\/option><option value='South Dakota' >South Dakota<\/option><option value='Tennessee' >Tennessee<\/option><option value='Texas' >Texas<\/option><option value='Utah' >Utah<\/option><option value='Vermont' >Vermont<\/option><option value='Virginia' >Virginia<\/option><option value='Washington' >Washington<\/option><option value='West Virginia' >West Virginia<\/option><option value='Wisconsin' >Wisconsin<\/option><option value='Wyoming' >Wyoming<\/option><\/optgroup><optgroup label=\"Canada:\"><option value='Alberta' >Alberta<\/option><option value='British Columbia' >British Columbia<\/option><option value='Manitoba' >Manitoba<\/option><option value='New Brunswick' >New Brunswick<\/option><option value='Newfoundland and Labrador' >Newfoundland and Labrador<\/option><option value='Northwest Territories' >Northwest Territories<\/option><option value='Nova Scotia' >Nova Scotia<\/option><option value='Nunavut' >Nunavut<\/option><option value='Ontario' >Ontario<\/option><option value='Prince Edward Island' >Prince Edward Island<\/option><option value='Quebec' >Quebec<\/option><option value='Saskatchewan' >Saskatchewan<\/option><option value='Yukon' >Yukon<\/option><\/optgroup><optgroup label=\"Other:\"><option value='Outside of North America' >Outside of North America<\/option><\/optgroup><\/select><\/div><\/div><div id=\"field_10_13\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label screen-reader-text' for='input_10_13'><\/label><div id='input_10_13' class='ginput_container ginput_recaptcha' data-sitekey='6LfVXOgoAAAAAL2Ihl4dPxSub35uHdCsnc_kisRM'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/div><div id=\"field_10_10\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_10' id='input_10_10' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_10_11\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_11' id='input_10_11' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_10_7\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_7' id='input_10_7' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_10_9\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_9' id='input_10_9' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='true' \/><\/div><\/div><div id=\"field_10_12\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_12' id='input_10_12' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Website Content' \/><\/div><\/div><div id=\"field_10_14\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_14' id='input_10_14' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='05\/31\/2026' \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_10' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Access Content'  \/> <input type='hidden' name='gform_ajax' value='form_id=10&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;hash=24f38dbc5c6064d58988481199212f66' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_10' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_10' id='gform_theme_10' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_10' id='gform_style_settings_10' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_10' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='10' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='UW+9EKhJnULWyFXc8Ud9gWOADhQZh+S5EKejnXaPw7vWaZWYC4LpaSXhBxtHCIsFIvvpdIuQHtQxkXKaTA75FJZUZzwWOQ7fhiyl0xk\/qSrNsTA=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_10' value='WyJ7XCIxXCI6W1wiNjUzODRlMzc0NmJmYzBlNjI4NmJlMGMxODMxYWRhNTlcIixcIjhjNGQxMjVjMDJkZTk2NDhmOTU2Y2YxOTI4YTlhN2MzXCJdfSIsIjc0MWZkMTE0YWU2OTBiYTMzZDA0MDM4MzFiMzIyNjhhIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_10' id='gform_target_page_number_10' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_10' id='gform_source_page_number_10' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='form_submitted_on_brand_id=3&amp;form_submitted_on_brand=vet&amp;form_source_site_id=1' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_10' id='gform_ajax_frame_10' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 10, 'https:\/\/www.daysmart.com\/vet\/wp-content\/themes\/daysmart\/assets\/images\/gforms\/spinner.svg', true );jQuery('#gform_ajax_frame_10').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_10');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_10').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_10').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_10').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_10').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_10').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_10').val();gformInitSpinner( 10, 'https:\/\/www.daysmart.com\/vet\/wp-content\/themes\/daysmart\/assets\/images\/gforms\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [10, current_page]);window['gf_submitting_10'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_10').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_10').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [10]);window['gf_submitting_10'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_10').text());}else{jQuery('#gform_10').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"10\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_10\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_10\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_10\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 10, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-big\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_tag":[67],"class_list":["post-461","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Webinar - Customer Experience Workshop: Keeping Clients Happy Inside\u2026<\/title>\n<meta name=\"description\" content=\"DaySmart Vet&#039;s cloud-based veterinary practice management software designed to help you grow and streamline your business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Walk a Mile In Your Clients&#039; Shoes\" \/>\n<meta property=\"og:description\" content=\"DaySmart Vet&#039;s cloud-based veterinary practice management software designed to help you grow and streamline your business\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"DaySmart Vet\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-03T16:57:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/workshop-customer-experience\\\/\",\"url\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/workshop-customer-experience\\\/\",\"name\":\"Webinar - Customer Experience Workshop: Keeping Clients Happy Inside\u2026\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#website\"},\"datePublished\":\"2023-10-13T20:28:32+00:00\",\"dateModified\":\"2026-04-03T16:57:49+00:00\",\"description\":\"DaySmart Vet's cloud-based veterinary practice management software designed to help you grow and streamline your business\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/workshop-customer-experience\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/workshop-customer-experience\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/workshop-customer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Walk a Mile In Your Clients&#8217; Shoes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#website\",\"url\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/\",\"name\":\"DaySmart Vet\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#organization\",\"name\":\"DaySmart Vet\",\"url\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2026\\\/02\\\/DS-Vet-Logo_with-color-Icon-for-Dark-Backgrounds.svg?wsr\",\"contentUrl\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2026\\\/02\\\/DS-Vet-Logo_with-color-Icon-for-Dark-Backgrounds.svg?wsr\",\"width\":1500,\"height\":384,\"caption\":\"DaySmart Vet\"},\"image\":{\"@id\":\"https:\\\/\\\/www.daysmart.com\\\/vet\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Webinar - Customer Experience Workshop: Keeping Clients Happy Inside\u2026","description":"DaySmart Vet's cloud-based veterinary practice management software designed to help you grow and streamline your business","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/","og_locale":"en_US","og_type":"article","og_title":"Walk a Mile In Your Clients' Shoes","og_description":"DaySmart Vet's cloud-based veterinary practice management software designed to help you grow and streamline your business","og_url":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/","og_site_name":"DaySmart Vet","article_modified_time":"2026-04-03T16:57:49+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/","url":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/","name":"Webinar - Customer Experience Workshop: Keeping Clients Happy Inside\u2026","isPartOf":{"@id":"https:\/\/www.daysmart.com\/vet\/#website"},"datePublished":"2023-10-13T20:28:32+00:00","dateModified":"2026-04-03T16:57:49+00:00","description":"DaySmart Vet's cloud-based veterinary practice management software designed to help you grow and streamline your business","breadcrumb":{"@id":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.daysmart.com\/vet\/workshop-customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.daysmart.com\/vet\/"},{"@type":"ListItem","position":2,"name":"Walk a Mile In Your Clients&#8217; Shoes"}]},{"@type":"WebSite","@id":"https:\/\/www.daysmart.com\/vet\/#website","url":"https:\/\/www.daysmart.com\/vet\/","name":"DaySmart Vet","description":"","publisher":{"@id":"https:\/\/www.daysmart.com\/vet\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.daysmart.com\/vet\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.daysmart.com\/vet\/#organization","name":"DaySmart Vet","url":"https:\/\/www.daysmart.com\/vet\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.daysmart.com\/vet\/#\/schema\/logo\/image\/","url":"https:\/\/www.daysmart.com\/vet\/wp-content\/uploads\/sites\/3\/2026\/02\/DS-Vet-Logo_with-color-Icon-for-Dark-Backgrounds.svg?wsr","contentUrl":"https:\/\/www.daysmart.com\/vet\/wp-content\/uploads\/sites\/3\/2026\/02\/DS-Vet-Logo_with-color-Icon-for-Dark-Backgrounds.svg?wsr","width":1500,"height":384,"caption":"DaySmart Vet"},"image":{"@id":"https:\/\/www.daysmart.com\/vet\/#\/schema\/logo\/image\/"}}]}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"DaySmart Vet","distributor_original_site_url":"https:\/\/www.daysmart.com\/vet","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/pages\/461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/comments?post=461"}],"version-history":[{"count":0,"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/pages\/461\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/media?parent=461"}],"wp:term":[{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/www.daysmart.com\/vet\/wp-json\/wp\/v2\/page_tag?post=461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}