{"id":497,"date":"2019-10-30T00:00:00","date_gmt":"2019-10-30T00:00:00","guid":{"rendered":"https:\/\/www.daysmart.com\/spa\/blog\/spa-owners-ditch-pen-paper\/"},"modified":"2024-12-27T21:12:30","modified_gmt":"2024-12-27T21:12:30","slug":"spa-owners-ditch-pen-paper","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/spa\/blog\/spa-owners-ditch-pen-paper\/","title":{"rendered":"Ditch Pen & Paper for Maximum Efficiency and Success"},"content":{"rendered":"
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Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils!) but as with most other areas of life, tech is taking over. Spa businesses managing their clients and appointments by using paper calendars & files makes it tedious, time-consuming, and more than occasionally, frustrating. Imagine spending more time searching for information than actually using that information \u2013 does this sound like an efficient use of your time?<\/p>\n

There are things that technology will never replace. For example, even if a robot could be trained<\/a> to give massages many clients would still prefer the personal touch of a real person.<\/p>\n

This does not mean that technology doesn\u2019t have a place within all spa businesses, in fact, modern clients are starting to demand apps, 24\/7 schedule access, text reminders, and other tech perks. In an automated app-happy world, spa businesses need to keep up with the times or get taken out by their competition. Here are a few real reasons why it might be time to take tech seriously:<\/p>\n

Old School Appointment Books Just Aren\u2019t Cutting it Anymore<\/strong><\/h2>\n

There\u2019s one truth when it comes to providing spa services \u2013 time is money. This means that every minute spent on anything other than your spa services is actually costing you in the long run. But ignoring \u201cadministration\u201d (from payroll to client tracking to appointment reminders) can spell disaster for your business. So\u2026.<\/p>\n

Either allocate part of your day to managing the business (hopefully not at the expense of servicing your clients!) or hire someone to manage the business, track your appointments, and file your taxes.<\/p>\n

Regardless of how well you execute either approach, you\u2019re pretty much-losing money either way. If your new assistant makes a mistake (doesn\u2019t everyone?) or late hours and constant multitasking lets someone fall through the cracks, now in addition to losing money, you\u2019re losing clientele as well!<\/p>\n

Look, there are only 24 hours in a day, and even you can\u2019t work all of them. Years ago, there simply weren\u2019t other options, but times have changed and technology has infiltrated every aspect of modern life \u2013 including spa business operations. Simple, affordable software can grow your business, save you money, and attract new clientele.<\/p>\n

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\"spa<\/a><\/figure>\n<\/div>\n

The Benefits of Software For Spa Businesses<\/strong><\/h2>\n

Freeing yourself from blotter calendars (which are really hard to read when you\u2019re anywhere but at your business location) is not the only advantage of digital business management solutions. Incorporating spa software into your operation can reduce scheduling mistakes, save you money, automate your client communications, re-engage dormant clients, speed your payroll processing or tax reporting, simplify your inventory controls, even earn you more money!<\/p>\n

The fact is people feel busier than ever (spoiler alert: we\u2019re not<\/a>), and taking the time to stop and schedule a spa appointment simply may not make it onto the daily to-do list, especially if that requires a phone call.<\/p>\n

Now, you may have a handful of clients that have their standing appointments on the same day and time every month. Those clients are great to have, and we all wish we had more of them. But what about new clients that are just visiting for their first or second time?<\/p>\n

Are they really going to remember that follow-up appointment they booked? And if you say that you\u2019re going to remind them, isn\u2019t this more time that you have to spend outside of providing your services? Are they then going to take the time to call and rebook?<\/p>\n

Fortunately, the right spa software program<\/a> will handle this for you. It will send out an email or text message directly to your client, reminding them of their upcoming appointment and even update your online appointment book when they confirm from that message. This simple reminder can dramatically reduce \u201cno shows\u201d, which in turn, means more revenue.<\/p>\n

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\"Mobile<\/a><\/figure>\n<\/div>\n

Data Don\u2019t Lie<\/strong><\/h2>\n

Staying ahead of the competition means offering new services to your clientele. But how do you go about this? Well, to start, you\u2019ll need to know what your clients already love. This means knowing what your high-value services are \u2013 the ones that sell every month without fail.<\/p>\n

There also may be services on your menu that simply aren\u2019t priced correctly, and are costing you more than they are earning you.<\/p>\n

The ability to analyze your margins and give you the visibility to pivot and create new and better offers is dependent upon you having all the data in front of you. Which traditionally is something small businesses just didn\u2019t have.<\/p>\n

Spa software means you can now tap into that business management capability. Now you can know in minutes which services are the best ones to run a sale on (and how much of a sale you can afford)  which are the best sellers, and even the time of year when they\u2019re most likely to sell.<\/p>\n

A database of client activity (like you get with spa software) also means you can target your marketing. You can send a promotional offer to everyone who bought a certain product and offer a limited-time discount on their purchase of it with their next visit. You can create new offers and send them to your best customers. You can even create these \u201ccampaigns\u201d and they will run automatically!  Create a campaign that goes out to every client you haven\u2019t seen in 9 weeks (we haven\u2019t seen you in a while\u201d), or send a campaign to everyone who received a spa service with a polite reminder that, in order to keep feeling fresh, they should return every 8 weeks.<\/p>\n

It\u2019s also worth mentioning that spa software is a great place to store your client contact data \u2013 every phone number and email address, accessible from any internet-enabled device, anytime you want.<\/p>\n

Moving client data into a database makes it searchable, accessible and actionable. Data becomes mobile-friendly, which means faster response times. Your business data is also more easily \u201cbacked up\u201d when digital, easily safeguarding your business records.<\/p>\n

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Spa Businesses Finding the Right Software<\/strong><\/h2>\n

So are you ready to say goodbye to your old appointment books and index cards? Congrats! Now it\u2019s time to find the right spa software to fit your business needs.<\/p>\n

We know all of the ways the right software can help you build your business which is why we\u2019ve incorporated them into one platform.<\/p>\n

Set up appointment reminders, manage payroll (including tiered commissions), offer online booking, and manage your online reputation (get better reviews by asking for them) from within one seamless experience, whether you\u2019re on your phone at home, on a tablet at your chair or at the front desk computer.<\/p>\n

Connecting your business to your phone (through Apple or Android) means you can manage your business from the palm of your hand.  It also means your staff can check their schedules (without calling in) and get automatically notified of cancellations.<\/p>\n

Want to learn more about how DaySmart Spa can help your business? Download a 14-day free trial<\/a> today and see for yourself. Once you appreciate the impact of software on your small business, you\u2019ll wonder how you ever did without it.<\/p>\n\n\n

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Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils!) but …<\/p>\n","protected":false},"author":14,"featured_media":493,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"\nDitch Pen & Paper for Maximum Efficiency and Success<\/title>\n<meta name=\"description\" content=\"Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils!) but as with most other areas of life, tech\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.daysmart.com\/spa\/blog\/spa-owners-ditch-pen-paper\/\" \/>\n<meta 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