{"id":475,"date":"2019-09-12T00:00:00","date_gmt":"2019-09-12T00:00:00","guid":{"rendered":"https:\/\/www.daysmart.com\/spa\/blog\/survey-spa-industry\/"},"modified":"2025-12-17T17:21:09","modified_gmt":"2025-12-17T17:21:09","slug":"survey-spa-industry","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/spa\/blog\/survey-spa-industry\/","title":{"rendered":"Top Takeaways from the 2019 U.S. Small Business Technology Trends Report \u2013 Salon and Spa Market"},"content":{"rendered":"
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As the backbone of the U.S. economy, small businesses are far from being small potatoes. In an increasingly commercial world, the allure of \u201cmom and pop\u201d operations and the commitment to shopping locally has resurged. However, small spas can\u2019t afford to function less optimally than their corporate counterparts. Spa owners still need to manage a rapidly changing market and increasing expectations in the digital age. Traditional pen and paper business management tactics won\u2019t keep pace with the pressures of tech-inclined clients.<\/p>\n

As a result, many small spa business owners are evaluating and implementing software tools that not only enable them to remain competitive, but that also empower growth. To understand this shift and how it impacts our customers\u2019 needs, DaySmart Software, the makers of DaySmart Spa business management software, partnered with research firm Researchscape International to survey more than 590 U.S. small business owners in the salon and spa industries on their technology investments and the challenges they\u2019re facing. These are some of the top takeaways.<\/p>\n

The State of U.S. Small Salon and Spa Businesses in 2019<\/h2>\n

Despite today\u2019s complicated business landscape, salons and spas in the United States are growing. Sixty-seven percent of survey respondents indicated that their sales increased from 2017 to 2018. What\u2019s more, 60 percent of respondents make more than $100,000 in annual revenues, and 30 percent make more than $300,000. So small salon and spa businesses are not only surviving in the market, but many are thriving.<\/p>\n

Even with this success, however, 58 percent of respondents say the number one concern keeping them up at night is making enough money. This worry is compounded by the top challenges that salon and spa owners say they face, including:<\/p>\n