{"id":374,"date":"2018-03-22T00:00:00","date_gmt":"2018-03-22T00:00:00","guid":{"rendered":"https:\/\/www.daysmart.com\/spa\/blog\/online-booking-essentials\/"},"modified":"2024-12-27T20:33:01","modified_gmt":"2024-12-27T20:33:01","slug":"online-booking-essentials","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/spa\/blog\/online-booking-essentials\/","title":{"rendered":"The Essential Features Your Online Booking System Should Have"},"content":{"rendered":"<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:35px\"><\/div><div class=\"d-lg-none\" style=\"height:17.5px\"><\/div><\/div>\n\n\n<h4><\/h4>\n<p>Whether you\u2019re running a day spa, skin care spa or massage business, having the right&nbsp;<a href=\"https:\/\/www.orchidspasoftware.com\/software\/add-ons\/online-booking\/\">online booking system<\/a>&nbsp;can be the difference between a full schedule and scrambling to try to find clients.<\/p>\n<p>Today\u2019s customers are sophisticated. They demand state-of-the-art technology solutions in every area of life. Online booking is no different.<\/p>\n<p>If you\u2019ve done your&nbsp;<a href=\"http:\/\/searchengineland.com\/local-seo-2017-5-simple-ways-dominate-local-search-268412\">local SEO<\/a>&nbsp;right, you\u2019re probably getting hundreds or thousands of visitors to your site every day. But when it comes down to booking with you, do they want to pick up the phone and call or book an appointment right on your site?&nbsp;<a href=\"https:\/\/www.patientpop.com\/blog\/running-a-practice\/online-scheduling-statistics-healthcare\/\">These stats<\/a>&nbsp;will give you the answer.<\/p>\n<p>What essential features should your online booking system have that will deliver the best results? We have the answer.<\/p>\n<p>Here are 10 must-have features your booking system needs to have in today\u2019s competitive market.<\/p>\n<h2>1. A Gorgeous Image Gallery<\/h2>\n<p>Detailed, high-resolution images will allow your customers to visualize the experience they\u2019ll have when they walk into your spa. Your booking system needs to have a thorough gallery of images that allows customers to take a virtual tour of your business.<\/p>\n<p>It\u2019s also important to display images of your team in action. This gives your business character.<\/p>\n<h2>2. A \u201cBook Now\u201d Button That Begs for Attention<\/h2>\n<p>You want a simple, bright and easy-to-use button that leads customers into the booking process. Make sure that it\u2019s:<\/p>\n<ul>\n<li>Eye-catching<\/li>\n<li>Actionable and uses verbiage telling users what to do next<\/li>\n<li>Easy to find on multiple site pages<\/li>\n<\/ul>\n<p>In addition, your booking system should allow you to create other \u201ccall to action\u201d buttons when you want to promote packages and specials. All of your booking buttons need to be simple and let the customer know exactly what they need to do next.<\/p>\n<p><a href=\"https:\/\/daysmart-spa.imgix.net\/uploads\/2018\/03\/OLB-spa.jpg\"><img decoding=\"async\" width=\"800\" height=\"531\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2023\/09\/OLB-spa.jpg\" class=\"attachment-large size-large\" alt=\"Online Booking\" loading=\"lazy\" \/><\/a><\/p>\n<h2>3. Book in Real-Time<\/h2>\n<p>Tired of answering phone calls about appointment availability? Real-time online booking will help eliminate this hassle. With real-time booking features, you\u2019ll have the freedom to choose where and when you offer reservations.<\/p>\n<p>At the same time, customers can book with you when it\u2019s most convenient for them and receive immediate confirmation on your availability in those time slots. The mystery of, \u201cit took my reservation but didn\u2019t confirm that time was available\u201d will be gone from your customers. They won\u2019t need to call in to double-check.<\/p>\n<h2>4. Integrate with Social Media<\/h2>\n<p>When your online booking system allows you to integrate with social media, your customers can quickly link to your various social media pages.<\/p>\n<p>Chances are, you promote your latest deals on social media. People who\u2019ll be vacationing out of town and looking for services like yours will want to stay on top of this.<\/p>\n<p>With one click on their social media feeds, they can head straight to your booking system and secure a date and time that\u2019s best for them (and you).<\/p>\n<h2><a href=\"https:\/\/daysmart-spa.imgix.net\/uploads\/2014\/04\/online-facebook-plugin-orchid.jpg\"><img decoding=\"async\" width=\"480\" height=\"302\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2023\/09\/online-facebook-plugin-orchid.jpg\" class=\"attachment-large size-large\" alt=\"facebook plugin\" loading=\"lazy\" \/><\/a><\/h2>\n<h2>5. PayPal Payment Integration<\/h2>\n<p>Almost everyone knows what PayPal is or&nbsp;<a href=\"https:\/\/www.statista.com\/statistics\/218493\/paypals-total-active-registered-accounts-from-2010\/\">has an account<\/a>. When it comes to trusted and secure online payments, PayPal stands in a league of its own. When you allow for PayPal payments within your booking system, you let customers know that you value security and privacy.<\/p>\n<p>At the same time, you get instant and guaranteed payments from customers. If a booking system doesn\u2019t allow for PayPal payments, it\u2019s best to stay away.<\/p>\n<h2>6. Options for Customers to Store Their Credit Card Information<\/h2>\n<p>Of course, you want to offer customers secure and safe ways to pay for your services. But the best booking systems also offer options for customers to store their credit card information with you.<\/p>\n<p>This is done in a secure manner where you never have visibility to their personal information. It\u2019s encrypted within the system. Customers who plan on doing business with you more than once will appreciate this feature because they won\u2019t need to plug in all their details every time they make a booking. It also helps you with long-term customer retention.<\/p>\n<p><a href=\"https:\/\/daysmart-spa.imgix.net\/uploads\/2018\/03\/book-credit.jpg\"><img decoding=\"async\" width=\"1000\" height=\"566\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2023\/09\/book-credit.jpg\" class=\"attachment-large size-large\" alt=\"Booking Appointment\" loading=\"lazy\" \/><\/a><\/p>\n<h2>7. Visual Calendar<\/h2>\n<p>A visual calendar allows you to see what your daily, weekly and monthly calendars look like with a quick glance. it\u2019s a simple way to plan your staffing and what refreshments you\u2019ll need to provide each day.<\/p>\n<p>A good visual calendar will update automatically with each new appointment. That gives you only one source you\u2019ll need to reference when planning your days.<\/p>\n<h2>8. Different Language and Currency Settings<\/h2>\n<p>While this may not be a daily requirement, there are times where customers will want to browse your booking system in a different language. They may even want to pay in a foreign currency. You want your system to be able to accommodate these customers. Most of your competitors probably don\u2019t.<\/p>\n<h2>9. Great Phone and Online Support<\/h2>\n<p>Any time you add new technology to your business, there will be some hiccups. That\u2019s where&nbsp;<a href=\"https:\/\/support.medicalspasoftware.com\/\">phone and online support<\/a>&nbsp;come into play.<\/p>\n<p>When you\u2019re testing the wealth of free trials available on the market, take the time to test the helpfulness of their support team. When making your final decision, only invest in a booking system that has helpful phone and online support. If something goes wrong, you\u2019ll be glad you did.<\/p>\n<h2>10. Cloud Access<\/h2>\n<p>Chances are, you don\u2019t spend your days sitting in front of a desktop computer. You probably manage your business over your tablet or smartphone as well.<\/p>\n<p><a href=\"https:\/\/www.orchidspasoftware.com\/cloud\/\">Cloud-based software<\/a> will allow you to&nbsp;<a href=\"https:\/\/www.orchidspasoftware.com\/software\/add-ons\/remote-access\/\">manage your business remotely<\/a>&nbsp;from anywhere, whether you\u2019re on the go or working with other customers. It\u2019s a must-have feature for active business owners and managers.<\/p>\n<h2>A Great Online Booking System Will Make Life Easier<\/h2>\n<p>The purpose of a top-notch booking system is to allow customers to easily reserve appointments while allowing you to manage them without breaking a sweat. An organized, functional and cohesive system is a requirement to surviving in a competitive market, no matter where you\u2019re located.<\/p>\n<p>There are 50,000 spa owners who use DaySmart Spa Software as their only solution for online booking. If you\u2019re not one of them, it\u2019s time to take a look.<\/p>\n<p>Start out with your&nbsp;<a href=\"\/free-trial\/\">free trial<\/a>&nbsp;today and see what we can do for your business. Here\u2019s to taking the next step in your success!<\/p>\n<div class=\"w-actionbox blog_bottom_cta\">\n<div class=\"w-actionbox-h\">\n<div class=\"w-actionbox-text\"><\/div>\n<div class=\"w-actionbox-controls\"><\/div>\n<\/div>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:35px\"><\/div><div class=\"d-lg-none\" style=\"height:17.5px\"><\/div><\/div>\n\n<div class=\"blog-single__related_posts post-tiles_three-columns  align wp-block-acf-related-posts\" id=\"related-posts-block_c962364cd685a58bf98a487c423b5bae\">\n\t<h2 class=\"related-posts__title\">Related Posts<\/h2>\n\t\t<a href=\"\" class=\"related-posts__link\">View all posts <\/a>\n\t\n<div id=\"blog-tiles-single-374\"\n     class=\"post-tiles post-tiles_ post-tiles_type-post\"\n     data-load-more=\"component\"\n     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&#8230;<\/p>\n","protected":false},"author":14,"featured_media":370,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Essential Features Your Online Booking System Should Have<\/title>\n<meta name=\"description\" content=\"Whether you&#039;re running a day spa, skin care spa or massage business, having the right\u00a0online booking system\u00a0can be the difference between a full schedule and scrambling to try to find clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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