{"id":2192,"date":"2026-05-08T14:15:39","date_gmt":"2026-05-08T14:15:39","guid":{"rendered":"https:\/\/www.daysmart.com\/spa\/?p=2192"},"modified":"2026-05-08T14:15:42","modified_gmt":"2026-05-08T14:15:42","slug":"spa-software-add-ons-worth-the-investment","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/spa\/blog\/spa-software-add-ons-worth-the-investment\/","title":{"rendered":"6 Spa Software Add-On Features Actually Worth Paying For"},"content":{"rendered":"<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:20px\"><\/div><div class=\"d-lg-none\" style=\"height:10px\"><\/div><\/div>\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:5px\"><\/div><div class=\"d-lg-none\" style=\"height:2.5px\"><\/div><\/div>\n\n\n<p>Running a spa is a different kind of business challenge and choosing the right spa software add-ons is part of what separates the spas that grow from the ones that stay stuck. Your average treatment lasts longer, costs more, and requires more preparation than most appointments in any other wellness category. Which means when things go wrong, such as a no-show on a two-hour couples massage, a treatment room sitting empty on a Saturday afternoon, or a potential guest who found a competitor&#8217;s website instead of yours, the cost isn&#8217;t just inconvenient. It&#8217;s significant.<\/p>\n\n\n\n<p>The good news is that most of those problems are solvable, and the solutions don&#8217;t require hiring more staff or working longer hours. DaySmart Spa&#8217;s paid software add-ons are built specifically for the operational realities of running a spa: lower visit frequency, higher treatment values, guests who need more nurturing between visits, and a booking experience that has to match the premium nature of what you offer.<\/p>\n\n\n\n<p>This guide walks through six spa software add-ons worth paying for, what each one actually does for your business, and how to decide which ones are the right investment for where you are right now.<\/p>\n\n\n\n<p><em>Want a quick overview before diving in? <a href=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/DaySmart-Spa-Add-On-Features.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">See all six add-ons at a glance<\/a>.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Text &amp; Email Marketing: The Antidote to Low Rebooking Rates<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" width=\"760\" height=\"510\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/01\/Dani-Spa-Blog-pics-760-x-510-px-62.png\" alt=\"Effective spa software add-ons include text and email marketing to stay top of mind and keep clients coming back\" class=\"wp-image-2142\" srcset=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/01\/Dani-Spa-Blog-pics-760-x-510-px-62.png 760w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/01\/Dani-Spa-Blog-pics-760-x-510-px-62-300x201.png 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/figure>\n\n\n\n<p>Here&#8217;s the reality of running a spa: your guests don&#8217;t come back as often as salon clients do. A regular facial guest might visit every six to eight weeks. A massage client might come in monthly, <em>if<\/em> you stay front of mind. A first-time guest who had a great experience might not return for months, or at all, simply because life got in the way and nobody reached out.<\/p>\n\n\n\n<p>That&#8217;s the gap that text and email marketing fills. Not with generic promotions, but with timely, relevant communication that meets guests where they are in their wellness journey and gives them a reason to rebook.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/features\/text-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">DaySmart Spa&#8217;s text and email marketing bundle<\/a> runs automatically, based on your existing guest data. You set it up once. It does the work continuously.<\/p>\n\n\n\n<p><strong>Text marketing handles the moments that need immediacy:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A guest who completed a facial series six weeks ago gets an automated message, timed perfectly for their next recommended visit<\/li>\n\n\n\n<li>A cancellation opens up on a Sunday afternoon: A targeted text reaches guests who&#8217;ve previously booked that treatment type<\/li>\n\n\n\n<li>A seasonal promotion for a new body wrap launches: A same-day text gets it in front of guests who are most likely to book<\/li>\n<\/ul>\n\n\n\n<p><strong>Email marketing handles the relationship between visits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A welcome sequence after a first visit builds rapport and encourages the second booking, the most critical rebook in any spa relationship<\/li>\n\n\n\n<li>Wellness education content like seasonal treatment guides, skincare routines, post-treatment care, positions your team as trusted experts, not just technicians<\/li>\n\n\n\n<li>Membership and package promotions reach the right guest segments, not every guest indiscriminately<\/li>\n\n\n\n<li>Quarterly newsletters keep your brand warm for guests who visit infrequently but spend significantly when they do<\/li>\n<\/ul>\n\n\n\n<p>The combination matters because spa guests need more nurturing than almost any other wellness customer. The longer the gap between visits, the more touchpoints you need to bridge it. Text and email together create a retention system that runs whether you&#8217;re in the treatment room or not.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Spas with visit intervals longer than four weeks, which is most spas. Particularly high-impact for day spas, medical spas, and wellness centres where treatment series (facial courses, massage packages, body treatment programs) are central to the business model and rebooking frequency directly drives revenue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Two-Way Texting: Communication That Respects the Treatment Environment<\/h2>\n\n\n\n<p>A spa is a sanctuary. Phones ringing at the front desk, therapists stepping out of sessions to answer messages, and owners fielding guest enquiries from their personal number at 9pm all erodes the professional, calm environment that defines a premium spa experience.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/features\/two-way-texting\/\" target=\"_blank\" rel=\"noreferrer noopener\">Two-way texting<\/a> solves the operational communication challenge without compromising the atmosphere you&#8217;ve worked to create. DaySmart Spa&#8217;s dedicated business number lives inside your software, completely separate from anyone&#8217;s personal phone. Guests text it and receive responses, but every exchange is managed on your terms, logged against the guest&#8217;s profile, and accessible to your whole team.<\/p>\n\n\n\n<p>This means no interruptions mid-session for therapists. It&#8217;s one organized inbox for front desk staff instead of missed calls, unreturned voicemails, and messages scattered across multiple personal phones. For the guest, the experience is seamless: they reach you easily, they get a prompt response, and they feel looked after before they&#8217;ve even arrived.<\/p>\n\n\n\n<p>The practical applications are particularly relevant to spa operations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A guest running late for a 90-minute treatment can text ahead, giving your therapist the option to adjust timing rather than lose the full session<\/li>\n\n\n\n<li>Pre-treatment intake questions or skin consultation forms can be sent and returned via text before arrival<\/li>\n\n\n\n<li>Post-treatment follow-ups (&#8220;How is your skin feeling after yesterday&#8217;s peel?&#8221;) are logged and searchable, building a richer guest profile over time<\/li>\n\n\n\n<li>Special requests for upcoming bookings (aromatherapy preferences, pressure sensitivities, room temperature) are captured in writing and never lost<\/li>\n<\/ul>\n\n\n\n<p><strong>Best for:<\/strong> Any spa where the treatment environment matters as much as the treatment itself. Especially valuable for multi-therapist spas where guest communication needs to be centralized and accessible to the whole team, not siloed on individual phones.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Reputation Management: Your Most Powerful New Guest Acquisition Tool<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" width=\"760\" height=\"510\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2025\/12\/Dani-Spa-Blog-pics-760-x-510-px-54.png\" alt=\"Collect 5-star reviews from happy guests with DaySmart Spa's reputation management\" class=\"wp-image-2111\" srcset=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2025\/12\/Dani-Spa-Blog-pics-760-x-510-px-54.png 760w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2025\/12\/Dani-Spa-Blog-pics-760-x-510-px-54-300x201.png 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/figure>\n\n\n\n<p>Spa guests are considered buyers. Before booking a facial, massage, or full spa day, most people research extensively: reading reviews, comparing ratings, looking for evidence that the experience will match the price. A strong Google profile isn&#8217;t just nice to have for a spa. It&#8217;s often the deciding factor in whether potential guests call you or your competitor.<\/p>\n\n\n\n<p>The challenge is that spa guests, despite often having deeply positive experiences, are among the least likely to write reviews without a prompt. The experience ends, they float out in a post-treatment haze, and by the time they think to leave a review, the moment has passed.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/features\/reputation-management\/\">DaySmart Spa&#8217;s reputation management<\/a> add-on captures that moment automatically. The system sends a review request shortly after each appointment, while the experience is still fresh and the guest is feeling the benefit. Positive responses post directly to Google or Facebook, building your rating consistently over time. Any negative feedback routes privately to you first, giving you the chance to respond before it becomes a public issue.<\/p>\n\n\n\n<p>The compounding effect is what makes this add-on uniquely valuable for spas. In a category where guests spend significant money on a considered purchase, the difference between a 4.2 and a 4.8 Google rating isn&#8217;t minor. It affects how many people click your listing, how many enquire, and ultimately how many book. A spa that accumulates 200 recent, detailed reviews about specific therapists and treatments builds a level of social proof that no paid advertising can replicate.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Spas competing in local markets with visible online alternatives (almost every spa in 2026). New spas should activate this from day one. Established spas switching from manual review requests typically see review volume increase significantly within the first quarter, with measurable improvement in local search visibility within six months.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Built-In Credit Card Processing: Because Checkout Is the Last Impression You Make<\/h2>\n\n\n\n<p>A guest has just finished a 90-minute hot stone massage. They&#8217;re relaxed, happy, and ready to leave. The last thing they should experience is a slow, disjointed checkout process while your receptionist toggles between two systems, manually enters a payment amount, and tries to reconcile a tip on top.<\/p>\n\n\n\n<p>Checkout is the final touchpoint of every spa visit. For a business built on atmosphere and experience, it needs to be as smooth as everything that came before it.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/features\/credit-card-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">DaySmart Spa&#8217;s integrated credit card processing<\/a> connects every payment directly to the appointment record. The amount due flows through automatically: no manual entry, no switching between platforms. Tap, sign, done. A digital receipt goes out by text or email. The transaction is captured in your reporting in real time.<\/p>\n\n\n\n<p>The financial case is equally straightforward. Even a 1% difference in processing rates returns $1,000 or more annually for a modest-volume spa, money that goes to your bottom line rather than a disconnected third-party processor. DaySmart Spa offers competitive rates with a meet-or-beat guarantee: bring us your current rate and we&#8217;ll match or beat it.<\/p>\n\n\n\n<p>There&#8217;s also a structural reason why integrated payments matter beyond checkout speed. Secure card storage is the prerequisite for deposits, membership billing, and package payments; the revenue streams that define how the most profitable spas operate. Without integrated payments underneath, none of those capabilities function properly.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Every spa, but especially those offering high-value treatments where checkout experience reflects on your overall brand, multi-therapist operations where daily tip and commission reconciliation is complex and time-consuming, and any spa planning to offer memberships or treatment packages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Deposits: Non-Negotiable for High-Value Bookings<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" width=\"760\" height=\"510\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Spa-Blog-pics-760-x-510-px-4.jpg?wsr\" alt=\"Protect your time and income with deposits for treatments over 60 minutes\" class=\"wp-image-2194\" srcset=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Spa-Blog-pics-760-x-510-px-4.jpg 760w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Spa-Blog-pics-760-x-510-px-4-300x201.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/figure>\n\n\n\n<p>The economics of no-shows are harsher in a spa than almost anywhere else in the wellness industry. A two-hour couples massage suite costs considerably more to leave empty than a 30-minute haircut. A bridal party booking that cancels the morning of represents not just lost revenue but lost preparation time, blocked treatment rooms, and a day that can&#8217;t be recovered.<\/p>\n\n\n\n<p>Deposits are the standard protection mechanism and spa guests, perhaps more than any other wellness audience, accept them readily. The price point of spa treatments, the advance planning they require, and the resources that go into preparing for them all make the deposit conversation a natural one. Most guests who balk at a deposit policy aren&#8217;t the guests whose bookings you most need to protect.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/credit-card-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">DaySmart Spa&#8217;s deposit feature<\/a>, enabled through integrated payment processing, lets you configure requirements precisely. A 20% deposit on all first-time bookings. Full payment upfront for bridal packages and group bookings. A flat deposit amount for any treatment over a certain value. Exemptions for your most loyal regulars who&#8217;ve demonstrated consistent reliability. The policy works for your spa, not a generic one-size approach.<\/p>\n\n\n\n<p>The practical impact extends beyond no-show prevention. Deposits also reduce late cancellations, which for a spa with a dedicated preparation routine is almost as costly. A guest who has paid toward their appointment is significantly more likely to give 24 or 48 hours&#8217; notice when they can&#8217;t make it, which is enough time to rebook the slot and recover the revenue.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Any spa offering treatments over 60 minutes, group or event bookings, bridal and hen packages, treatment series, or any appointment requiring significant preparation. In practice, this applies to most spas. Those that implement deposits consistently report near-immediate improvement in schedule reliability.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.daysmart.com\/spa\/request-info\/\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to our team about deposits \u2192<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Website Builder: Where Your Spa Exists for Guests Who Haven&#8217;t Found You Yet<\/h2>\n\n\n\n<p>Spa guests plan ahead. They research. They compare. Before a potential guest ever picks up the phone or sends an enquiry, they&#8217;ve almost certainly visited your website, or noticed that you don&#8217;t have one.<\/p>\n\n\n\n<p>In a category where the purchase decision involves trust, atmosphere, and a meaningful financial outlay, a professional website isn&#8217;t a marketing nice-to-have. It&#8217;s where the decision gets made. A clean, well-structured site that showcases your treatment menu, your team&#8217;s expertise, your environment, and your booking process does the work of conversion before any human interaction takes place.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.daysmart.com\/spa\/website-builder\/\" target=\"_blank\" rel=\"noreferrer noopener\">DaySmart Spa&#8217;s AI-powered website builder<\/a> is built for spa owners, not developers. A professional, mobile-optimized spa website can be live in under 10 minutes, with integrated booking from day one. Guests can browse your treatment menu at midnight, check therapist availability, and confirm a booking without you or your front desk being involved. That&#8217;s not just convenient; it&#8217;s the standard expectation for a premium spa in 2026.<\/p>\n\n\n\n<p>The local SEO benefit compounds over time. A functioning website with detailed treatment descriptions, location information, and integrated booking ranks significantly better for searches like &#8220;day spa near me,&#8221; &#8220;couples massage [city],&#8221; or &#8220;facial packages [area]&#8221; than a spa relying solely on social media. Combined with reputation management generating a consistent flow of Google reviews, your website becomes the anchor of an organic presence that builds month after month.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Spas without a current website, spas whose existing site doesn&#8217;t reflect the quality of the experience they offer, and any spa operating primarily through Instagram or Facebook, where you have no control over how your business appears to people searching Google. If a potential guest can&#8217;t find you, verify you, and book with you in under five minutes, you&#8217;re losing bookings to spas that make it that easy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-not-sure-which-spa-software-add-ons-are-right-for-you\">Not sure which spa software add-ons are right for you?<\/h2>\n\n\n\n<p>Take our 60-second quiz and get a personalized game plan based on how your spa actually runs.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.daysmart.com\/spa\/blog\/spa-business-quiz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Find your spa power-ups<\/a><\/strong>!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-rounded\"><a href=\"https:\/\/www.daysmart.com\/spa\/blog\/spa-business-quiz\/\"><img decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21-1024x471.jpg?wsr\" alt=\"\" class=\"wp-image-2195\" srcset=\"https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21-1024x471.jpg 1024w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21-300x138.jpg 300w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21-768x353.jpg 768w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21-1536x707.jpg 1536w, https:\/\/www.daysmart.com\/spa\/wp-content\/uploads\/sites\/7\/2026\/05\/Dani-Beauty-email-banners-21.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Where to Start<\/h2>\n\n\n\n<p>The six spa software add-ons above address the specific challenges that hold spa businesses back: guests who don&#8217;t rebook often enough, treatment rooms lost to no-shows, a Google presence that doesn&#8217;t reflect your actual quality, and a checkout experience that should be as polished as your treatments.<\/p>\n\n\n\n<p>You don&#8217;t need all six at once. Match the investment to your most pressing challenge:<\/p>\n\n\n\n<p><strong>No-shows on high-value bookings a regular problem?<\/strong> Deposits, enabled through integrated payment processing. The impact is immediate and the ROI is direct.<\/p>\n\n\n\n<p><strong>Your Google profile not reflecting how good your spa actually is?<\/strong> Reputation management. Start it now: the compounding effect takes time to build and every month you delay is a month of reviews you won&#8217;t get back.<\/p>\n\n\n\n<p><strong>Guests not returning often enough between treatments?<\/strong> Text and email marketing. The rebooking gap is the single biggest revenue leak in most spas, and automation closes it without manual effort.<\/p>\n\n\n\n<p><strong>Guest communication fragmenting across personal phones?<\/strong> Two-way texting. One inbox, one business number, one professional standard across your whole team.<\/p>\n\n\n\n<p><strong>Potential guests can&#8217;t find you or book you easily online?<\/strong> The website builder is the foundation. Everything else performs better once new guests can find you, trust you, and book you in under five minutes.<\/p>\n\n\n\n<p>Start with one. Give it a full quarter. Measure what changes. The spa software add-ons that pay for themselves make it obvious quickly and from there, building out the rest of your toolkit is an easy decision.<\/p>\n\n\n\n<p>Whether you&#8217;re an existing DaySmart Spa customer ready to go further, or exploring the platform for the first time, our team can walk you through exactly which spa software add-ons make sense for your size, your treatment mix, and your goals.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.daysmart.com\/spa\/request-info\/\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to our team today \u2192<\/a><\/strong><\/p>\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:15px\"><\/div><div class=\"d-lg-none\" style=\"height:7.5px\"><\/div><\/div>\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:30px\"><\/div><div class=\"d-lg-none\" style=\"height:15px\"><\/div><\/div>\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><div class=\"d-none d-lg-block\" style=\"height:152px\"><\/div><div class=\"d-lg-none\" style=\"height:76px\"><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Six DaySmart Spa add-ons built for the specific challenges of running a profitable spa.<\/p>\n","protected":false},"author":21,"featured_media":2193,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-2192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 Spa Software Add-On Features Actually Worth Paying For<\/title>\n<meta name=\"description\" content=\"Low rebooking rates, costly no-shows, an empty website \u2014 the right spa software add-ons fix all of it. Here are 6 worth investing in today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.daysmart.com\/spa\/blog\/spa-software-add-ons-worth-the-investment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Spa Software Add-On Features Actually Worth Paying For\" \/>\n<meta property=\"og:description\" content=\"Low rebooking rates, costly no-shows, an empty website \u2014 the right spa software add-ons fix all of it. 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