# DaySmart Spa > --- ## Pages - [Customer Referral Program](https://www.daysmart.com/spa/customer-referral-program/): Refer and Save! Know someone looking for spa software? Refer them and earn a $100 credit towards your subscription. *... - [Referral Thank You](https://www.daysmart.com/spa/referral-thank-you/): Thanks for your referral to DaySmart Spa! A dedicated DaySmart Spa representative will reach out to them very soon. After... - [Website Builder](https://www.daysmart.com/spa/website-builder/): Refresh Your Image with a Simple Website Builder  Showcase your services and grow your online presence with a fresh, custom... - [Cyber Month Promo](https://www.daysmart.com/spa/cyber-month-promo/): Propel your spa to success ahead of the new year with a free payment device and free data migration on us! - [Credit Card Processing Promo](https://www.daysmart.com/spa/credit-card-processing-cm-promo/): Quick, Seamless, Reliable Payments Take advantage of our Cyber Monday gift and receive a FREE payment device to make your... - [Favorite Things Giveaway](https://www.daysmart.com/spa/favorite-things-giveaway/): Try DaySmart FREE - and get 10% off your monthly subscription for the first year if you love it! No... - [Reputation Management Demo](https://www.daysmart.com/spa/reputation-management-demo/): Grow Your Customer Base with Reputation Management In today’s competitive landscape, your online reputation can make or break your business.... - [Software Prices](https://www.daysmart.com/spa/pricing/): SOFTWARE PRICING PLANS Flexible Options for All Business Levels Make the switch to an innovative solution that requires minimaldowntime for... - [Tap to Pay](https://www.daysmart.com/spa/tap-to-pay/): Simplify Your Payments with Tap to Pay Lengthy payment processing can disrupt schedules, reduce revenue, and impact customer satisfaction. That’s... - [Request A Demo](https://www.daysmart.com/spa/demo/): Run Your Spa From The Palm Of Your Hand Ditch the pen and paper and embrace tech to manage more... - [DaySmart Spa - Starbucks Coffee](https://www.daysmart.com/spa/starbucks-coffee/): Did Someone Say FREE Coffee? Show this barcode to your local Starbucks cashier to redeem the gift card. Help us... - [Friends and Family Referral](https://www.daysmart.com/spa/friends/): Spa Management Simplified Give your spa the treatment it deserves with the business management solution that simplifies how you manage... - [Credit Card Processing](https://www.daysmart.com/spa/credit-card-processing/): Payments Made Simple Don’t waste your time working across multiple systems, paying higher fees, and waiting for your funds to... - [Hardware Requirements](https://www.daysmart.com/spa/support/hardware-requirements/): A quick guide to the recommended DaySmart Spa Software hardware requirements, including multi-computer and multi-location networks and point-of-sale hardware. - [Customer Spotlight Inquiry](https://www.daysmart.com/spa/features/customer-spotlight-inquiry/): DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - [SkinInc](https://www.daysmart.com/spa/skininc/): Thousands of professionals use DaySmart Spa software to manage appointments, schedule staff, & so much more. Try DaySmart Spa free for 14-days! - [Downloads](https://www.daysmart.com/spa/downloads/): A complete listing of DaySmart Pet Software support downloads and drivers. Including software for compatible point-of-sale hardware and other software add-ons. - [Request Info](https://www.daysmart.com/spa/request-info-2/): You don't have to do it all by yourself with DaySmart Spa Software. Just give us some basic information and we'll contact you to answer all of your questions. - [Blog](https://www.daysmart.com/spa/blog/): DaySmart Spa articles are your best source for medical spa software news and insights for business management best practices. - [Request A Demo LP](https://www.daysmart.com/spa/request-a-demo/): Run Your Spa From The Palm Of Your Hand Ditch the pen and paper and embrace tech to manage more... - [Dermatology Software](https://www.daysmart.com/spa/dermatology-software/): DaySmart Spa dermatology software has all the features you need to run your business. Our packages are built for all size businesses. - [Beauty Spa Software](https://www.daysmart.com/spa/beauty-spa-software/): Daysmart Spa beauty spa software information accessible here. - [Email Subscribe](https://www.daysmart.com/spa/email-subscribe/): Subscribe to our blog to get monthly guides on ways to succeed in the Spa Business, from Daysmart Spa. - [Email Marketing](https://www.daysmart.com/spa/features/email-marketing/): DaySmart Spa gets you beyond sending a few marketing emails to really optimizing your marketing efforts to produce maximum positive growth. - [Packages](https://www.daysmart.com/spa/packages/): Get everything you need at prices you can afford. No obligation. No setup fees. no contracts. Start your 14-day free trial today! - [Cloud Data Security](https://www.daysmart.com/spa/features/cloud-data-security/): DaySmart Spa Software protects your valuable business data with employee password protection, automatic backups and more. This is data security done right. - [Hardware Requirements](https://www.daysmart.com/spa/hardware-requirements/): A quick guide to the recommended DaySmart Spa Software hardware requirements, including multi-computer and multi-location networks and point-of-sale hardware. - [Gift Cards Accessories](https://www.daysmart.com/spa/features/gift-cards-accessories/): Choose between beautiful predesigned gift cards or design your own custom gift cards. Both options are fully integrated with DaySmart Spa Software. - [Add On Overview](https://www.daysmart.com/spa/add-on-overview/): DaySmart Spa software can be paired with a variety of add-on services! Text marketing, reputation management, quickbooks, and much more! - [Cloud-Based Solution Facts](https://www.daysmart.com/spa/cloud-base-solution-facts/): The Facts: Why You Should Move to the Cloud We want to ensure you have all the facts when it... - [Text Marketing](https://www.daysmart.com/spa/features/text-marketing/): DaySmart Spa Software automated texting is the best in class email & text marketing platform. Send appointment reminders, receipts & automatic mass marketing with confidence. - [Online Booking](https://www.daysmart.com/spa/features/online-booking/): Online Booking by DaySmart Spa Software is the easiest online booking software to use. That's why 50,000 businesses use it for online booking. - [Payments Inquiry Spa](https://www.daysmart.com/spa/features/payments-inquiry-spa/): DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - [Client Management](https://www.daysmart.com/spa/features/client-management/): Take the guess work out of client management with DaySmart Spa Software. Organize client purchase history, formula notes and more. Start your free trial today! - [Mobile Apps](https://www.daysmart.com/spa/features/mobile-apps/): The DaySmart Spa Software App makes scheduling a snap. Our spa schedule app is free to try with a 14-day trial. - [Credit Card Processing](https://www.daysmart.com/spa/features/credit-card-processing/): DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - [Plastic Surgery Software](https://www.daysmart.com/spa/plastic-surgery-software/): DaySmart Spa has all the spa features you need to run your plastic surgery business. Our packages are built for all size businesses and budgets. - [Promotion](https://www.daysmart.com/spa/promotion/): - [Reputation Management Landing Page](https://www.daysmart.com/spa/reputation-management-landing-page/): Get reputation management free for 6 months! Build your reputation this holiday season with DaySmart Spa. Sign up for a... - [Privacy Policy](https://www.daysmart.com/spa/privacy-policy/): DaySmart Software, the makers of DaySmart Spa, appreciates the trust you place in us and we are committed to respecting your privacy. - [Customer Success](https://www.daysmart.com/spa/customer-success/): Read DaySmart Spa software reviews from real customers! See for yourself why our Software is "Amazing!" and try us out for free! - [Forms](https://www.daysmart.com/spa/features/forms/): Create and send custom forms within minutes! Our customizable drag and drop online form builder will save your business and clients - [All In One](https://www.daysmart.com/spa/features/all-in-one/): Looking for affordable, durable, flexible? Look no further! Simplify your spa operations and eliminate your headaches with the newest all-in-one. - [License Agreement](https://www.daysmart.com/spa/license-agreement/): DaySmart Spa: the following terms and conditions govern use of the DaySmart Technology made available by DaySmart Software Inc. - [Features](https://www.daysmart.com/spa/features/): DaySmart Spa Software is easy to use and packed with powerful spa software features to optimize your businesses efficiency. - [Refer Your Friend](https://www.daysmart.com/spa/refer-your-friend/): Refer Your Friends. Earn Credits. For Every Friend You Refer, You Will Receive a $100 Credit on Your Account. How... - [Policies](https://www.daysmart.com/spa/policies/): DaySmart Spa Software policies and procedures. Our cloud software is readily available to grooming professionals - [Request Info](https://www.daysmart.com/spa/request-info/): You don't have to do it all by yourself with DaySmart Spa Software. Just give us some basic information and we'll contact you to answer all of your questions. - [Payroll](https://www.daysmart.com/spa/features/payroll/): Streamline payday with DaySmart Spa! Set up and add commission profiles, configure employee payroll and edit payroll employees from one easy-to-use tab. - [Appointment Reminders](https://www.daysmart.com/spa/features/appointment-reminders/): DaySmart Spa Software automated e-mail and texting is the best in class email & text message marketing platform. Send appointment reminders, receipts & automatic mass marketing with confidence. - [Appointment Book](https://www.daysmart.com/spa/features/appointment-book/): Our appointment software shows you exactly what you need to know and is fully customizable, allowing you to specify your working hours. - [Wellness Spa Software](https://www.daysmart.com/spa/wellness-spa-software/): DaySmart Spa is the leading wellness spa software in the industry. Get your Free Trial and see how easy DaySmart Spa is to manage your appointment book. - [Spa Software](https://www.daysmart.com/spa/spa-software/): DaySmart Spa software features countless digital tools to unleash the power of technology to make the business side easy – and focus your talents on what you do best. - [Spa Scheduling](https://www.daysmart.com/spa/spa-scheduling/): DaySmart Spa's digital appointment book makes spa scheduling simple, empowers you to go paperless, and helps you book appointments more efficiently than ever before. - [Software Release History Version 13](https://www.daysmart.com/spa/software-release-history-version-13/): DaySmart Spa Medical Spa Software release history for the latest version of the software. View all update and maintenance release details for Version 13. - [Send Us a File](https://www.daysmart.com/spa/send-us-a-file/): Simply select the file from your device and upload. Please use this to send us a file like a database backup or a gift card design element like a logo. - [Massage Therapist Software](https://www.daysmart.com/spa/massage-therapist-software/): Daysmart Spa's massage therapist software delivers the digital tools for your businesses success. Our software will support any business size or budge! - [Free Trial](https://www.daysmart.com/spa/request-a-free-trial/): No obligation. No setup fees. No credit cards. Choose your 14 day free trial today and start growing your spa business today! - [Two-Way Texting](https://www.daysmart.com/spa/features/two-way-texting/): Scale personalized client relationships with two-way text messaging. Communicate with customers the way they prefer–by text. - [Reputation Management](https://www.daysmart.com/spa/features/reputation-management/): Managing your reputation online starts with listening, let DaySmart Spa reputation management help you build good reviews and lose the rest! - [Remote Access](https://www.daysmart.com/spa/features/remote-access/): DaySmart Spa Software remote access enables on-the-go access to data such as spa package appointments, scheduling and business reporting. - [Quickbooks Connect](https://www.daysmart.com/spa/features/quickbooks-connect/): DaySmart Software Quickbooks® business accounting software integrates with Quickbooks® automating all your spa's accounting needs. - [Business Reporting](https://www.daysmart.com/spa/features/business-reporting/): Daysmart Spa provides all the real-time reports you’ll need to gather vital information and see key performance stats helping you optimize your business. - [Data Protection](https://www.daysmart.com/spa/data-protection/): DaySmart Spa Software protects your valuable business data with employee password protection, automatic backups and more. This is data security done right. - [Branded Apps](https://www.daysmart.com/spa/features/branded-apps/): Client Facing Branded Apps Client Facing Branded Apps Getting Started Is Simple! Your new client-facing branded app listed on the... - [Makeup Artist](https://www.daysmart.com/spa/makeup-artist/): Software For Makeup Artists Take Your Makeup Business To The Next Level Maybe you’re a dedicated makeup artist; perhaps that’s... - [Spa Management Software | Daysmart Spa](https://www.daysmart.com/spa/): Join the thousands of professionals using DaySmart Spa management software to manage appointments, schedule staff, & more. Try it free for 14 days! - [Downloads and Drivers](https://www.daysmart.com/spa/support/downloads-drivers/): A complete listing of DaySmart Pet Software support downloads and drivers. Including software for compatible point-of-sale hardware and other software add-ons. - [Support](https://www.daysmart.com/spa/support/): You have questions, we have answers! Check out our frequently asked questions page for details for your business about DaySmart Spa Software. --- ## Posts - [Less Stress, More Wellness: 7 Simple Self-Care Tips for Spa Owners](https://www.daysmart.com/spa/blog/less-stress-more-wellness-7-simple-self-care-tips-for-spa-owners/): Devoting all your energy to making your spa a success can be truly draining. But self-care is non-negotiable. Read on for less stress and 7 simple self-care tips to boost your mood, and take back control of your time and well-being. - [7 Ideas to Kick-Start Your Self-Confidence](https://www.daysmart.com/spa/blog/7-ideas-to-kick-start-your-self-confidence/): Work is important but it's a means to having a better quality of life and doing more of what you... - [How DaySmart Spa Is Helping You Achieve Your Spring Business Goals](https://www.daysmart.com/spa/blog/how-daysmart-spa-is-helping-you-achieve-your-spring-business-goals/): At DaySmart Spa, we regularly speak to spa owners like you and research common pain points to provide you with actionable tips and strategies to grow your client base, market your services, and boost your income - [Why Client Reviews Can Help Make or Break Your Spa Business](https://www.daysmart.com/spa/blog/why-client-reviews-can-help-make-or-break-your-spa-business/): Is your spa growing to the point where your staff is struggling to make it through the week? It might... - [Video Library | DaySmart Spa](https://www.daysmart.com/spa/blog/video-library/): View the Daysmart Spa complete video library here. - [Channeling Client Reviews for Spa Growth](https://www.daysmart.com/spa/blog/channeling-client-reviews-for-spa-growth/): Did you know your clients are your most precious resource when it comes to growing your spa? Word of mouth consistently... - [Finding the Right Spa Management Software for Your Needs](https://www.daysmart.com/spa/blog/finding-the-right-spa-management-software-for-your-needs/): Is your spa growing to the point where your staff is struggling to make it through the week? It might... - [The Right Spa Software for You](https://www.daysmart.com/spa/blog/finding-the-right-spa-software-for-you/): It can be difficult to find the right spa software for your needs. Our free guide is packed with helpful... - [11 Valentine’s Day Marketing Ideas to Boost Your Spa](https://www.daysmart.com/spa/blog/11-valentines-day-marketing-ideas-to-boost-your-spa/): Love it or hate it, Valentine’s Day is coming up soon. With people scrambling to come up with romantic gifts... - [Understanding Current Business Trends to Future-Proof Your Spa  ](https://www.daysmart.com/spa/blog/understanding-current-business-trends-to-future-proof-your-spa/): We surveyed a group of DaySmart Spa customers to understand what they are doing to grow and become more successful.... - [4 Business Trends Shaping Spas in 2025](https://www.daysmart.com/spa/blog/top-4-spa-business-trends-2025/): Want foolproof ideas to boost your spa business? An impressive 65% of our customers say they'll add new services in... - [Streamlining the Booking Process to Increase Small Business Productivity](https://www.daysmart.com/blog/streamlining-the-booking-process-to-increase-small-business-productivity/): Cost-effectively acquire and retain more fitness customers by monitoring marketing campaign ROI using these key metrics and strategies - [5 Customer Service Complaints Solved by User-Friendly Booking Software](https://www.daysmart.com/blog/customer-complaints-solved-by-software/): The right software can be great for your business and your customers! Learn about common customer service complaints. - [Integrated Payments: 5 Things Every Business Owner Should Know ](https://www.daysmart.com/blog/integrated-payments-for-your-business/): Looking to optimize your payment system? Get crucial insights and tips to enhance your business's financial operations. - [3 Reasons Why Clients Aren’t Booking with Your Business and How To Fix It ](https://www.daysmart.com/blog/3-reasons-why-clients-arent-booking-with-your-business-and-how-to-fix-it/): Daysmart Pet shares three reasons why clients aren’t booking with your pet care business and the steps you can take to fix them. - [How to Advertise Your Business Locally](https://www.daysmart.com/blog/advertising-small-business-locally/): Daysmart Software provides several ways to build an audience for your local business, and marketing strategies to target locals. - [5 Tips for Opening a Luxury Day Spa](https://www.daysmart.com/spa/blog/opening-a-spa/): Thinking about opening a Luxury Spa? Daysmart Spa offers several tips of must haves to get a luxury spa off the ground. - [SMS Marketing Best Practices](https://www.daysmart.com/spa/blog/sms-marketing-best-practices/): Daysmart provides the best practices for sms marketing to your customers effectively, and without being overbearing. - [Aesthetic Spas vs. Esthetic Spas](https://www.daysmart.com/spa/blog/aesthetic-spas-vs-esthetic-spas/): Do you know the difference between an aesthetic vs esthetic spa? Two different services, same industry! Read on to learn more. - [Festive Spa Treatments for the Holidays](https://www.daysmart.com/spa/blog/festive-holiday-spa-treatments/): Daysmart Spa provides the top spa treatments this holiday season to bring your customers joy, and a seasonal touch. - [Important Impressions Made with your Esthetician Uniform](https://www.daysmart.com/spa/blog/esthetician-uniform/): An esthetician uniform will definitely make an impression on how people perceive your spa business. Read on to find out more. - [The Top 4 Waxing Trends All Waxing Studios Need to Know](https://www.daysmart.com/spa/blog/the-top-4-waxing-trends/): Daysmart Spa provides the top 4 waxing trends you need to have for your salon business in 2022. - [A Complete Guide to Pedicure Tools](https://www.daysmart.com/spa/blog/a-complete-guide-to-pedicure-tools/): Are you interested in learning more about the tools used during your pedicure? Read here for a complete guide to the best pedicure tools. - [How to Make Your Reflexology Therapy Clinic More Efficient](https://www.daysmart.com/spa/blog/reflexology-therapy-clinic/): Your reflexology therapy clinic needs to be well managed to ensure maximum efficiency. Here are some ways to improve your business. - [7 Reasons You Need Spa Online Booking](https://www.daysmart.com/spa/blog/spa-online-booking/): It's time to get out of the stone age and into the digital age! In this post, we're sharing 7 reasons why every stylist needs spa online booking. - [7 Spa Promotion Ideas to Attract New Customers](https://www.daysmart.com/spa/blog/spa-promotion-ideas/): Need help getting new customers into your spa? You don't want to miss out on these 7 creative spa promotion ideas that will boost sales. - [7 Reasons to Use Cloud Based Applications for Your Spa Business](https://www.daysmart.com/spa/blog/cloud-based-applications-spa/): Here are 7 reasons why you need cloud based applications in your spa business, from the experts at Daysmart Spa. - [How to Improve Spa Management](https://www.daysmart.com/spa/blog/spa-management/): For a spa to run smoothly, you need to have a strategic and comprehensive approach to spa management. Check out Daysmart Spa's tips here. - [Massage Fingers: How to Give Massages Without Overworking Your Hands](https://www.daysmart.com/spa/blog/massage-fingers/): Suffering from tired massage fingers as a masseuse? Use our comprehensive guide to learn new massage techniques that don't use your hands. - [6 Essential Spa Marketing Strategies to Keep Momentum Rolling](https://www.daysmart.com/spa/blog/spa-marketing-strategies/): Time spent at a spa is a wonderful treat for anyone. You can help them find your business with spa marketing strategies from Daysmart Spa. - [Floating: A New Spa Trend. Why You Should Offer Float Therapy](https://www.daysmart.com/spa/blog/float-therapy/): Have you heard about the latest trend in holistic spas? It's called float therapy. Daysmart Spa provides all the details here. - [The Top 4 Waxing Trends All Waxing Studios Need to Know](https://www.daysmart.com/spa/blog/waxing-trends/): Discover the best waxing trends your clients will be asking for here. Optimize your spa business and learn new skills with Daysmart Spa. - [Customer Spotlight: Laser Spa Group](https://www.daysmart.com/spa/blog/customer-spotlight-laser-spa-group/): The owner of Laser Spa Group in Hamilton and Burlington, Ontario, Bozana is committed to providing her clients the highest quality - [The Best Spa Room Essential Oils for your Spa](https://www.daysmart.com/spa/blog/spa-room-essential-oils/): Creating a signature scent for your spa will set you apart. Here are some tips to consider when choosing your spa room essential oils. - [Is Your Spa Ready for Tax Day?](https://www.daysmart.com/spa/blog/tax-day/): With Tax Day fast approaching, now may be an ideal time to (re)assess your spa’s “tax readiness.” Operating a small business - [5 Couples Spa Packages Ideas to Offer at Your Spa](https://www.daysmart.com/spa/blog/couples-spa-packages/): Couples spa packages are a great way to cater to couples at your spa. Check out these ideas to set your spa apart from the rest. - [The 2020 Small Business Saturday Marketing Checklist](https://www.daysmart.com/spa/blog/sbs-marketing-checklist/): After a year like 2020, it feels like small businesses deserve a full week dedicated to their support and success. Small Business Saturday - [Customer Spotlight: Allure Skin and Laser](https://www.daysmart.com/spa/blog/allure-skin-and-laser/): As part of our commitment to supporting and educating entrepreneurs, we’re spotlighting Daysmart Spa customers impacted by the pandemic - [10 Ways to Make Your Spa Menu Sell More](https://www.daysmart.com/spa/blog/spa-menu/): Your menu and its design is essential to the success of your spa. This guide lists 10 ways to make your spa menu sell more. - [Cryotherapy Facials For Your Spa: What You Need to Know](https://www.daysmart.com/spa/blog/cryotherapy-facials/): Get the cold hard facts about cryotherapy facials. If you're considering offering this service at your salon, you need to read this first. - [The Esthetician Tools That Earn Their Keep](https://www.daysmart.com/spa/blog/esthetician-tools/): Above anything else, an organized spa is a successful spa. These esthetician tools will help you to provide the best service at your spa. - [How to Future-Proof Your Spa Post-COVID-19](https://www.daysmart.com/spa/blog/spa-post-covid-19/): Amidst the COVID-19 conversation, a topic on every small business owner’s mind is “the new normal.” To ensure your spa clients receive the same quality service and experience, spa owners must anticipate new customer apprehensions and expectations. - [How to Prepare Clients for your Reopening ](https://www.daysmart.com/spa/blog/reopening-spa/): You've been given the greenlight to reopen your spa, here are some tips on how to best prepare for the return of your clients to our "new normal", - [The CARES Act – Just the Facts!](https://www.daysmart.com/spa/blog/the-cares-act/): In short, the opportunity presented by the recent federal stimulus will save thousands of businesses. These loans require - [Staying Informed with COVID-19: Resources for Small Businesses](https://www.daysmart.com/spa/blog/sb-covid-19-resources/): The COVID-19 pandemic is causing anxiety for small business owners across the country. The business landscape is rapidly changing, and we are all - [11 Spa Products and Trends For 2020](https://www.daysmart.com/spa/blog/spa-products-trends-2020/): Looking for the hottest spa products and trends for 2020? This article goes over the top 11 products and trends for 2020 so you can stay on the c - [7 Reasons Your Spa Needs Text Marketing](https://www.daysmart.com/spa/blog/spa-text-marketing/): Don't wait around! Instead, untangle your marketing strategy by adding text marketing to the mix. Here are seven reasons your spa needs SMS - [Your Spa Business New Year’s Resolutions for 2020](https://www.daysmart.com/spa/blog/new-years-resolutions/): The New Year presents every day spa with the opportunity to set new goals and kickstart fresh initiatives. The key to realizing these aspirations - [Ditch Pen & Paper for Maximum Efficiency and Success](https://www.daysmart.com/spa/blog/spa-owners-ditch-pen-paper/): Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils!) but as with most other areas of life, tech - [How to Sell More Gift Cards in Your Spa This Holiday Season](https://www.daysmart.com/spa/blog/sell-gift-cards/): As a spa, you will want to make the most of the increase of clients looking to purchase gift cards for their loved ones - use these tips to sell gift cards - [Your Small Business Saturday Checklist Is Here!](https://www.daysmart.com/spa/blog/sbs-checklist/): Small Business Saturday is the perfect opportunity to place your business in the spotlight. Start preparing and promoting now to make the - [7 Ways To Prepare Your Spa For Small Business Saturday](https://www.daysmart.com/spa/blog/small-business-saturday/): Small Business Saturday is one of the biggest business days of the year. Read on to learn 7 ways to prepare your business for Small Business Saturday. - [National Women’s Small Business Month](https://www.daysmart.com/spa/blog/women-small-business/): October marks National Women’s Small Business month—a time to recognize the accomplishments of women entrepreneurs and their contributions to the economy - [Top Takeaways from the 2019 U.S. Small Business Technology Trends Report – Salon and Spa Market](https://www.daysmart.com/spa/blog/survey-spa-industry/): DaySmart Software, the makers of Daysmart Spa business management software, partnered with research firm Researchscape International to survey more than - [Relaxation Day: Ways to Reduce Stress Without Sacrificing Business](https://www.daysmart.com/spa/blog/spa-relaxation-day/): National Relaxation Day (August 15) is a time dedicated to unwinding and taking a break from the stress of everyday life. A spa relaxation day is the - [The Benefits of Integrating Credit Card Processing With Your Software](https://www.daysmart.com/spa/blog/credit-card-transactions/): Aligning your spa administration, customer management, and credit card transactions seems like the smart choice (and it is!), yet so many spas - [How To Boost Business During the Summer Slowdown: Part 2](https://www.daysmart.com/spa/blog/summer-slowdown-part-2/): While summer may mean vacations and cookouts for most people, for business owners it can mean slower days at the spa. In response to this dreaded shift - [How To Boost Business During the Summer Slowdown](https://www.daysmart.com/spa/blog/summer-slowdown-part-1/): hile you may end up with fewer customers coming through your door as the temperature rises, don’t let this summer slump keep you up at night! - [Customer Spotlight: Pure Touch Skin Center](https://www.daysmart.com/spa/blog/customer-spotlight-pure-touch/): For this month’s Customer Spotlight, we sat down with Katherine Juarez, Director of Operations at Pure Touch Skin Center. Here’s the story of how Katherine - [2019’s Most Popular Spa Treatments You Should Be Offering At Your Spa!](https://www.daysmart.com/spa/blog/spa-treatments/): Do you own or operate a spa? What are today's most popular spa treatments? Here are some amazing services you can't afford not to offer! - [How to Go from Spa Employee to Boss](https://www.daysmart.com/spa/blog/employee-to-boss/): You’re in the midst of a successful career in the spa field. You have a good sense of what it takes to excel but do you know how to open a spa? - [Supporting Women-Run Businesses](https://www.daysmart.com/spa/blog/women-run-businesses/): International Women’s Day was on March 8, but support for women-led businesses should remain top of mind all year-round. Women entrepreneurs are key players - [How to Grow Your Business with Instagram](https://www.daysmart.com/spa/blog/how-to-grow-with-instagram/): Your spa can and should take advantage of this platform to grow your business. If used strategically, Instagram can increase revenue alongside brand - [What’s New With Daysmart Spa?](https://www.daysmart.com/spa/blog/whats-new-q1/): We continue to listen to our users and work to improve our products everyday to better meet the needs of your business and your customers. - [National Clean Up Your Desk Day: How Daysmart Spa Can Keep You Organized!](https://www.daysmart.com/spa/blog/clean-up-desk/): National clean up your desk day is upon us? What spa ideas do you have to stay organized and productive this year? Every year we tend to pile more paper - [Business Software: Your Spa’s Holiday Season Secret Weapon](https://www.daysmart.com/spa/blog/day-spa-holidays/): The holiday season can present unique opportunities for day spa businesses - from sending out special deals to earning new customers and rewarding return - [How to Submit Your Spa for an Award](https://www.daysmart.com/spa/blog/spa-awards/): As a small business, you are constantly working to establish and grow your recognition in your local market and industry. While marketing and social media - [6 Relaxation Techniques For Unwinding After a Busy Day at the Spa](https://www.daysmart.com/spa/blog/relaxation-techniques/): You spend all day helping your clients relax, but after a long day at the spa, your need some relaxation techniques for yourself. - [7 Ways Spa Software Makes It Easier To Work From Home](https://www.daysmart.com/spa/blog/work-from-home/): Did you recently open your own spa? I'm sure it’s becoming a lot of work – definitely more than 40 hours a week and not much chance to work from home! - [Integrate Payment Processing with Speedy Client Checkout](https://www.daysmart.com/spa/blog/processing-services/): Taking payments is a crucial part of any spa business. The payment services you sign up for are called your payment processing services. - [National Friendship Day: Why Spa Friends Are the Best Friends](https://www.daysmart.com/spa/blog/spa-friends/): Most people's workplaces can be very alienating, but with a bit of friendship and camaraderie can make work less lonely. Click here to learn why having spa friends is so important. - [Acquire More Clientele This Summer By Marketing These Popular Spa Treatments](https://www.daysmart.com/spa/blog/summer-spa-day/): Are you looking for the best spa treatment and a relaxing spa day prior to your upcoming exotic summer getaway? Summer can be the best time of year to come out of your shell, and beautify your body. - [Workaholics Day: Important Ways Entrepreneurs Can Achieve Work-Life Balance](https://www.daysmart.com/spa/blog/entrepreneur/): As an entrepreneur in the spa business, you can find yourself working early and late and even skipping lunch. It feels like you have to be at your spa at all times to make the key decisions. Being busy all the time is not necessarily a good strategy for spa success or personal happiness. - [5 Reasons to LOVE Your Receptionist](https://www.daysmart.com/spa/blog/receptionist-day/): Today is National Receptionists Day! Created to highlight the tireless efforts of all receptionist and front desk personnel that keep businesses running smoothly the world over, this day is the perfect time to stop and reflect (and appreciate) this critical role within your spa. - [The Essential Features Your Online Booking System Should Have](https://www.daysmart.com/spa/blog/online-booking-essentials/): Whether you're running a day spa, skin care spa or massage business, having the right online booking system can be the difference between a full schedule and scrambling to try to find clients. - [10 Valentine’s Day Marketing Ideas for Spas](https://www.daysmart.com/spa/blog/valentines-day-marketing/): Valentine's Day is coming up, and love is in the air. Check out these 10 Valentine's Day spa specials to inspire your business and customers. - [How to Give Your Spa a Fresh Start for the New Year](https://www.daysmart.com/spa/blog/spa-a-fresh-start-for-the-new-year/): Are you wanting to bring your new year's resolutions to your spa this year? 2018 isn't only about what changes you want to make in your life. It's also a great chance to give your spa a fresh start for the new year - [Jumpstart January with Spa Software](https://www.daysmart.com/spa/blog/jumpstart-january-spa-software/): It's the new year, and you know what that means: your spa clients are booking appointments right and left in order to start the year off with a fresh new facial or a seriously relaxing massage. The best way to jumpstart January? A great spa software! - [How to Beat the Winter Blues in Your Spa](https://www.daysmart.com/spa/blog/beat-winter-blues-spa/): Spas are supposed to be happy places, and customers won't feel at home in a spa full of gloomy people. Luckily, there are some simple ways for you to beat the winter blues in your spa. - [Here’s Why You Need Spa Scheduling Software](https://www.daysmart.com/spa/blog/spa-scheduling-software/): Do you want to expand your spa business? Then you need to consider spa scheduling software. Here you'll find out why your spa needs scheduling software. - [7 Spa Business Card Tips to Increase Bookings](https://www.daysmart.com/spa/blog/spa-business-cards/): As a spa business owner, you can't leave your home without compelling business cards to share. Here are 7 amazing ideas for spa business cards! - [Feature Update: Making the Most of Mobile](https://www.daysmart.com/spa/blog/mobile-app-enhancements/): We are frequently adding features to our software. With our latest mobile app updates, being away from your shop doesn’t mean being out of the loop! - [Improve Customer Experiences with Spa Software](https://www.daysmart.com/spa/blog/customer-spa-software/): Being a successful spa employee exceeds mastering facials, body treatments and massage techniques. Supplementing those skills with a great spa software - [How to Set up a Marketing Campaign with Yelp](https://www.daysmart.com/spa/blog/set-marketing-campaign-yelp/): With the flexible email marketing tools within Daysmart Spa it is easy to include a link to your Yelp listing, just edit one of the email templates within the - [Customer Service Tips to Increase Spa Sales](https://www.daysmart.com/spa/blog/customer-service-tips/): Clients evaluate spa experiences partly on your services and partly on their customer experience. Driving spa sales is based on memorable impressions - [Top 7 Leadership Priorities for Spa Management Success](https://www.daysmart.com/spa/blog/leadership-priorities/): As a spa management, you may be a multitasking master, juggling business strategy, mentoring, marketing, and customer relations roles. - [Find Upcoming Appointments Fast in our App](https://www.daysmart.com/spa/blog/find-upcoming-appointments/): Being a time-based business based entirely on appointments can be stressful. With Daysmart Spa, we make it easy to know what your day and/or week will bring.  - [Daysmart Spa Version 12: Built with your work style in mind](https://www.daysmart.com/spa/blog/orchid-version-12-built-with-your-work-style-in-mind/): Daysmart Spa Version 12 is built with your work style in mind. Spend more time with your clients and craft, making every second count during your busy day. --- ## Partners --- ## Tesimonials --- ## Support Resources - [Reset Password](https://daysmartsoftware.formstack.com/forms/password_reset_form): Forgot your password? Click here to request a reset. - [Hardware Requirements](https://www.daysmart.com/spa/hardware-requirements/): - [Recent Update](https://downloads.daysmart.com/Orchid/OrchidUpdate.exe): - [First Time Installation](https://downloads.daysmart.com/Orchid/OrchidSetupV13.exe): - [Remote Connection](https://get.teamviewer.com/8938zc2): - [.NET Framework 4.8](https://downloads.daysmart.com/Setup/Prereq/dotNet48RuntimeFull.exe): - [DaySmart Spa Version 13](https://downloads.daysmart.com/Orchid/OrchidSetupV13.exe): - [Rebate Request](https://www.daysmart.com/spa/support/forms/rebate/): This rebate form requests a $135 rebate for the purchase of a VP3300 mobile card reading device, through the Daysmart Spa website. - [Transferring Data](https://www.daysmart.com/spa/support/forms/data-transfer-form/): This form is to request and approve the transfer of data from a listed account owner's database to another account's database. - [Data Retrieval Request](https://www.daysmart.com/spa/support/forms/data-retrieval-request/): This form is to request either a 1 time export of cloud database data or to temporary access to data. - [Transfer of Ownership](https://www.daysmart.com/spa/support/forms/transfer-of-ownership/): You can perform a Transfer of Ownership electronically within your account management settings through Daysmart Spa. - [Domain Name Transfer](https://www.daysmart.com/spa/support/forms/domain-transfer/): This form is to request that DaySmart Software, Inc. transfer the ownership of the domain name and make the customer listed below the domain administrator. - [Account Password](https://www.daysmart.com/spa/support/forms/account-password/): This form is to request DaySmart Software, Inc. to authorize the addition, modification, or removal of a password to your Daysmart account. - [Update Account Information](https://www.daysmart.com/spa/support/forms/update-account/): This form is to request DaySmart Software, Inc. to change all information on your account with Daysmart except the owner's name. - [Database Password Recovery](https://www.daysmart.com/spa/support/forms/password-recovery/): This form is a request for DaySmart Software, Inc. to recover a lost password. - [Serial Number Recovery](https://www.daysmart.com/spa/support/forms/serial-number/): Daysmart Spa serial number recovery. Recover your serial number here. --- # # Detailed Content ## Pages ### Customer Referral Program - Published: 2025-01-29 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/customer-referral-program/ Refer and Save! Know someone looking for spa software? Refer them and earn a $100 credit towards your subscription. * PLUS, the referred business will receive 50% off their first month. There's no limit to how much you can save! Learn more about how it works below, and start referring your network today. . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. whenReady(function (form) { if (form. getId === 814) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Customer Referral Program", Promo_Type__c: "50% Off 1st Month" }); // Before the form submits, set the Notes__c field using Referred_By_Email__c form. onSubmit(function { var referredByEmail = form. getValues. Referred_By_Email__c || ""; var notes = "Referred By: " + referredByEmail + " | 100$ statement credit if referred business is closed won"; form. addHiddenFields({ Notes__c: notes, Referred_Date__c: new Date. toISOString }); }); // Set Follow-up URL value form. onSuccess(function(values, followUpUrl) { window. location. href = "https://www. daysmart. com/spa/referral-thank-you/"; return false; }); } }); }); How it works Fill out the form above with the referred business information. We'll reach out to talk through the product with your referral. After they sign up to become a DaySmart customer, you'll automatically receive a $100 credit towards your DaySmart subscription* and the referred business will receive 50% off their first month for signing up through the referral program! Finding Your DaySmart Customer ID Login to your account. Navigate to the 'My Info' tab. Copy the 'Customer ID' value under 'Account Overview'. Finding Your DaySmart Customer ID Login to your account. Navigate to the 'More... ' section. Copy the 'Customer ID' seen at the footer. * Disclaimer: the $100 credit applies to your subscription once the referred business becomes a customer. Transactional fees are not included. * --- ### Referral Thank You - Published: 2025-01-29 - Modified: 2025-01-29 - URL: https://www.daysmart.com/spa/referral-thank-you/ Thanks for your referral to DaySmart Spa! A dedicated DaySmart Spa representative will reach out to them very soon. After they sign up to become a DaySmart customer, you'll automatically receive a $100 credit towards your DaySmart subscription* and the referred business will receive 50% off their first month for signing up through the referral program! ** Disclaimer: the $100 credit applies to your subscription once the referred business becomes a customer. Transactional fees are not included. ** --- ### Website Builder - Published: 2025-01-14 - Modified: 2025-01-15 - URL: https://www.daysmart.com/spa/website-builder/ Refresh Your Image with a Simple Website Builder  Showcase your services and grow your online presence with a fresh, custom website that won’t break the bank!   Start Your Free Trial Tap Into Your Online Potential Create a Professional Website No coding experience?  No problem! Our easy-to-use integration handles the technical setup, so you can focus on growing your online presence and attracting new clients—without breaking a sweat.   Share Your Unique Personality Connect with clients and showcase your devotion to customer care through photo galleries, impressive testimonials, helpful FAQs, team info, and ways to get in touch and book your services. Power Up Your Content With AI Get a helping hand to delight clients old and new with compelling AI content and beautiful stock images that match your brand and tell your unique story.   Want to learn more about DaySmart Spa? View All Features --- ### Cyber Month Promo > Propel your spa to success ahead of the new year with a free payment device and free data migration on us! - Published: 2024-12-06 - Modified: 2024-12-06 - URL: https://www.daysmart.com/spa/cyber-month-promo/ Maximize Your Holiday Season Propel your spa to success ahead of the new year with a free payment device and free data migration on us! Claim Your Free Gifts DaySmart Spa and Payments checks everything off your wish list by streamlining operations, boosting revenue, and building client loyalty. You’ll also enjoy lower processing fees with error-free transactions, all while we commit to meeting or beating your current rates.   Maximize Revenue Get ready to boost revenue with the all-in-one scheduling software that reduces your overhead costs. Built-in payment processing unlocks potential for greater profitability with online gift card sales, service deposits, and by implementing no-show and cancellation fees. Gain Valuable Time We streamline spa management—from appointment bookings to checkout—to help you save up to 6 hours per week on administrative tasks, avoid wasted time on transaction reconciliation, maximize efficiency, and reduce errors. Increase Client Satisfaction Make appointment bookings easy and provide quick service, ensuring your clients leave happy and more likely to return. Start Now With Free Gifts! Fill out the form to get started with DaySmart Spa and Payments. . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 419, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Spa Demo Request - Cyber Month Promo", Promo_Type__c: "Cyber Month - Free Migration & Payment Device" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Trigger custom event in Plausible plausible("Form Submit"); // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/demo-thank-you/"; return false; }); }); }); --- ### Credit Card Processing Promo - Published: 2024-11-25 - Modified: 2024-12-04 - URL: https://www.daysmart.com/spa/credit-card-processing-cm-promo/ Quick, Seamless, Reliable Payments Take advantage of our Cyber Monday gift and receive a FREE payment device to make your spa’s most profitable season even more rewarding. Claim My Free Device Streamline the Checkout Experience Simplify Payments Maximize Earnings Gain Valuable Time Strengthen Client Loyalty Quickly Receive Funds Reduce Overhead Expenses Fill out the form below to get started with DaySmart Payments! Claim your Cyber Monday Gift by December 31, 2024 . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 879, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Spa Payment Processing Info Request - Cyber Monday Promo", Promo_Type__c: "Cyber Monday - Free Payment Device" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Trigger custom event in Plausible plausible("Form Submit"); // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/contact-thank-you"; return false; }); }); }); --- ### Favorite Things Giveaway - Published: 2024-09-26 - Modified: 2025-01-15 - URL: https://www.daysmart.com/spa/favorite-things-giveaway/ Try DaySmart FREE - and get 10% off your monthly subscription for the first year if you love it! No credit card required. See how easy it is to: Schedule appointments Maintain client information Manage your services Communicate with clients Learn More Sign up for your free trial today! Seize Your Day, Smarter! Simplify Your Scheduling Manage your schedule and stay organized wherever you are with customizable options for services, waitlists, digital forms, and online bookings that fit your unique business. Keep Clients in the Loop Boost client satisfaction with top-notch communications. Send automated reminders, confirmations, reviews, and promotions via text and email marketing. Power Up Your Payments No more working across multiple systems, paying higher fees, or waiting for funds. Protect yourself from no-shows, accept prepayments, and store cards securely. Streamline Admin Tasks Centralize your client and employee information to save time and stay on top of business performance, so you can provide the best service to every client. "I was inspired to start using it because it was user-friendly with all-inclusive features at a great price! " Angelica Cardosa, Owner of The Wax Spot by Angelica Ready to save 10% on your first year with DaySmart Spa? Claim Your Gift --- ### Reputation Management Demo - Published: 2024-08-29 - Modified: 2024-09-30 - URL: https://www.daysmart.com/spa/reputation-management-demo/ Grow Your Customer Base with Reputation Management In today’s competitive landscape, your online reputation can make or break your business. DaySmart Reputation Management makes it easy to automate review requests, helping you quickly boost your online presence. Plus, help your customers craft thoughtful and impactful reviews with our AI assistance tool that writes high-quality reviews for them. Request a demo to learn more: Protect Your Reputationand Win New Business Boost 5-Star Ratings Streamline the process of gathering reviews by automatically sending clients emails and texts with direct links to your review page. This will make it easy for them to provide feedback and effortlessly boost your online reputation. Control Your Image Reputation Management allows you to engage with clients and address their feedback promptly within DaySmart, saving you time and effort. Strengthen your relationship with your community while showcasing exceptional customer service. Intelligent Review Assistance Help your customers craft thoughtful and impactful reviews by providing keyword suggestions tailored to your business. All your clients need to do is select a few keywords, and the AI assistant will write a high-quality review. --- ### Software Prices - Published: 2024-08-14 - Modified: 2024-08-15 - URL: https://www.daysmart.com/spa/pricing/ SOFTWARE PRICING PLANS Flexible Options for All Business Levels Make the switch to an innovative solution that requires minimaldowntime for setup and training and offers free data migration tokeep your business moving. Basic Plan Best for Independent Service Provider $29 / Month Start Free Trial Appointment Scheduling & Reminders Credit Card Processing Online Booking Social Media "Book Now" Email & Chat Support Online Booking Appointment Scheduling Social Media "Book Now" Instagram and Facebook Booking Front Desk Kiosk Digital Forms - Text Messages/Month 500 Emails/Month 1,000 Text & Email Reminders Employee Reminders - Email Marketing - Text Marketing - Two-Way Texting - Mobile App Reports Inventory Payroll - Multi-Ticket Checkout - QuickBooks Connect - Online Deposits Credit Card Processing Productivity Dashboard Gift Cards - Loyalty Points System - Online Reviews - Deluxe Fit for Growing Teams $69 / Month Start Free Trial Everything in Basic, plus: Includes 3 Users Employee Management Digital Forms Email Marketing Phone Support Online Booking Appointment Scheduling Social Media "Book Now" Instagram and Facebook Booking Front Desk Kiosk Digital Forms Text Messages/Month 1,000 Emails/Month 5,000 Text & Email Reminders Employee Reminders Email Marketing Text Marketing - Two-Way Texting - Mobile App Reports Inventory Payroll Multi-Ticket Checkout QuickBooks Connect - Online Deposits Credit Card Processing Loyalty Points System Gift Cards Productivity Dashboard Online Reviews - Deluxe Growth Increase Productivity $149 / Month Start Free Trial Everything in Deluxe, plus: Text Marketing Two-way Texting Online Reviews Online Booking Appointment Scheduling Social Media "Book Now" Instagram and Facebook Booking Front Desk Kiosk Digital Forms Text Messages/Month 1,000 Emails/Month 10,000 Text & Email Reminders Employee Reminders Email Marketing Text Marketing Two-Way Texting Mobile App Reports Inventory Payroll Multi-Ticket Checkout QuickBooks Connect - Online Deposits Credit Card Processing Loyalty Points System Gift Cards Productivity Dashboard Online Reviews Premium Great for Advancing Growth $199 / Month Start Free Trial Everything in Deluxe, plus: Includes 6 Users Quickbooks Connect Online Booking Appointment Scheduling Social Media "Book Now" Instagram and Facebook Booking Front Desk Kiosk Digital Forms Text Messages/Month 2,500 Emails/Month 10,000 Text & Email Reminders Employee Reminders Email Marketing Text Marketing Two-Way Texting Mobile App Reports Inventory Payroll Multi-Ticket Checkout QuickBooks Connect Online Deposits Credit Card Processing Loyalty Points System Gift Cards Productivity Dashboard Online Reviews Premium Growth Drive Revenue Contact for Pricing Start Free Trial Everything in Premium, plus: Unlimited Users Expense Tracking Slide Scale Commission Commission Exceptions Overtime Rules Online Booking Appointment Scheduling Social Media "Book Now" Instagram and Facebook Booking Front Desk Kiosk Digital Forms Text Messages/Month 5,000 Emails/Month 20,000 Text & Email Reminders Employee Reminders Email Marketing Text Marketing Two-Way Texting Mobile App Reports Inventory Payroll Multi-Ticket Checkout QuickBooks Connect Expense Tracking Sliding Scale Commission Commission Exceptions Overtime Rules Online Deposits Credit Card Processing Loyalty Points System Gift Cards Productivity Dashboard Online Reviews Unsure whichsubscription fits your business? Contact Sales Basic Best for Independent Service Provider $29 / Month Includes 1 User Appointment Scheduling & Reminders Credit Card Processing Online Booking Social Media "Book Now" Email & Chat Support See... --- ### Tap to Pay - Published: 2024-05-31 - Modified: 2024-08-06 - URL: https://www.daysmart.com/spa/tap-to-pay/ Simplify Your Payments with Tap to Pay Lengthy payment processing can disrupt schedules, reduce revenue, and impact customer satisfaction. That’s why DaySmart Payments has made it easier than ever to check out your customers with a simple tap on your own mobile device. No need to wait for a device to be shipped to you! Request a demo to learn more: Modernize Your Payments Speed and Convenience With DaySmart, you can now accept payments online or in-person for a quick and seamless checkout. Customers can simply tap their contactless cards, Apply Pay, or other digital wallets to complete transactions in seconds. Securely Store Cards on File Simplify contactless payments by securely storing clients' credit cards on file within our software. This makes transactions a breeze, boosting convenience for recurring payments like membership plans. Contactless In today’s health-conscious environment, Tap to Pay offers a hygienic payment option, reducing physical contact and promoting safety for both your customers and staff. That’s right – no extra terminals or hardware needed. Click here to learn more about Tap to Pay requirements and compatible devices. --- ### Request A Demo - Published: 2024-05-09 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/demo/ Run Your Spa From The Palm Of Your Hand Ditch the pen and paper and embrace tech to manage more of your business. DaySmart Spa will keep your schedule straight, track inventory and manage payroll, clients, campaigns and payments. . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. whenReady(function (form) { if (form. getId === 419) { // Set Lead Source Detail value form. addHiddenFields({ Lead_Source_Detail__c: "Spa demo request" }); // Set Follow-up URL value form. onSuccess(function(values, followUpUrl) { window. location. href = "https://www. daysmart. com/spa/demo-thank-you/"; return false; }); } }); }); Treat Every Client Like They're Your Only Client. Book Anywhere Get a free online booking website to let clients and prospects request or book appointments 24/7. Digital Client Records Make every client feel like a friend by getting to know them again (before they come in) by reviewing notes, past work or purchase history. Appointment Reminders No more missed messages, scheduling conflicts, double bookings, or playing phone tag. Running a Spa Shouldn't Mean Running Around. Appointment Book Meet your new best friend— your digital appointment book. Check schedules from anywhere at any time (and let staff do the same! ) Deposit Tracking Secure appointments and reduce no-shows by collecting deposits in advance. Add and track balances towards client accounts to take payments ahead of time for specific services. Paperless Release Forms Save time and paper! Have your clients fill out digital forms and waivers in advance. Simply send a request to fill out and store the forms in the software. --- ### DaySmart Spa - Starbucks Coffee - Published: 2024-03-27 - Modified: 2024-04-04 - URL: https://www.daysmart.com/spa/starbucks-coffee/ Did Someone Say FREE Coffee? Show this barcode to your local Starbucks cashier to redeem the gift card. Help us spread the ❤️ by limiting yourself to one drink. Industry News and Content Three Reasons Why Clients Aren't Booking Your Business and How To Fix It How to Advertise Your Business Locally 7 Reasons You Need Spa Online Booking View All Resources --- ### Friends and Family Referral - Published: 2024-02-06 - Modified: 2024-03-14 - URL: https://www.daysmart.com/spa/friends/ Spa Management Simplified Give your spa the treatment it deserves with the business management solution that simplifies how you manage appointments, client information, payments, and communication. Complete the form to claim 20% off your first year with our friends and family discount. * *Full Offer Details: You must purchase a deluxe package or a package of greater value to receive 20% off your first-year subscription to DaySmart Spa. EMPOWERING BUSINESS OWNERS Take Your Business to the Next Level DaySmart Spa is designed to streamline spa management tasks, ensuring you save time and maximize efficiency. Manage Everything in One Place Appointment Scheduling Stay ahead of schedule with a customized booking solution that allows you to schedule appointments the way you need to. Online Booking Website Capture opportunities around the clock right through your custom appointment scheduling website. Digital Forms and Waivers Cut back on service times by requesting clients to fill out dedicated forms and waivers before they arrive. Client Management Treat every client like they are your only client with a solution designed to help you deliver superior customer service. Spa Management Save time on bookkeeping and stay on top of business performance with a powerful business dashboard and advanced reporting. Mobile Apps Manage your salon on-the-go from wherever you happen to be. Schedule appointments, run reports, and set up marketing campaigns right from your fingertips. Appointment Reminders Managing the front desk has never been easier with automated features that free up the phone lines, eliminate no-shows, and streamline the day. Text Marketing Quickly reach clients through text message to send targeted marketing campaigns or fill last-minute openings. Email Marketing A solution that provides the data you’ll need to run successful marketing campaigns that elevate client engagement. Two-Way Texting Free up the front desk phone lines and communicate with clients more efficiently with text messaging. Integrated Credit Card Processing Built-in payment processing that offers quick checkout, balance tracking, and contactless payments while offering great low rates. Reputation Management When managing your online reputation, gain new clients by collecting 5-star reviews from loyal customers. Social Media Integration Share your work on Instagram and Facebook and grow your social presence. Add the “Book Now” button to your page and allow your followers to conveniently schedule an appointment. --- ### Credit Card Processing - Published: 2023-10-26 - Modified: 2024-12-04 - URL: https://www.daysmart.com/spa/credit-card-processing/ Payments Made Simple Don’t waste your time working across multiple systems, paying higher fees, and waiting for your funds to be delivered. With DaySmart you’ll have everything you need to streamline payments on any device, in-store, or online. Get Started Streamline The Way Your Business Accepts Payments Say goodbye to high fees, clunky devices, and working in multiple systems to reconcile your payments each day. Automatically Reconcile Accept and manage your payments directly within DaySmart Spa to automate the reconciliation process. Quickly Receive Funds Never wait on your funds again. Take payments one day, receive your money the next. What's better than that? Improve Client Checkout Streamline the checkout process to provide your clients with a seamless experience and build loyalty. Simplify the Front Desk Experience Streamline Daily Operations Automate your payment reconciliation process, store credit card information on file, and simplify the checkout experience. Sell Branded Gift Cards Online Looking for additional ways to increase revenue? Integrated payments allow you to sell branded gift cards through your online booking website. Collect Service Deposits With a seamless online booking solution that notifies clients to pay a deposit upfront, business owners can continue to maintain profitability. Modernize Your Payments By signing up for integrated payments, you can leverage our sleek terminals and accept payments with your phone! Get started with DaySmart Payments! . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 879, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Spa Info Request - Payment Processing" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Trigger custom event in Plausible plausible("Form Submit"); // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/contact-thank-you"; return false; }); }); }); --- ### Hardware Requirements > A quick guide to the recommended DaySmart Spa Software hardware requirements, including multi-computer and multi-location networks and point-of-sale hardware. - Published: 2023-10-19 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/support/hardware-requirements/ --- ### Customer Spotlight Inquiry > DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/features/customer-spotlight-inquiry/ We want to hear from you! Here at DaySmart Spa, we value our customers and want to hear their story. Not only hear it, but shout it out and share it with everyone! Your success could inspire future success for other business owners. If you would like to be an inspiration to others, we will put you in the spotlight. Please fill out the form, share some details, and we will reach out. --- ### SkinInc > Thousands of professionals use DaySmart Spa software to manage appointments, schedule staff, & so much more. Try DaySmart Spa free for 14-days! - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/skininc/ Simplify Spa Management With DaySmart Spa software, you can keep your business moving forward and focus on what matters most. Get started today, automate tasks to free up time, and watch your business thrive. Online Booking Digital Forms Appointment Reminders Automatic Marketing Built-In Payment Processing Advance Business Dashboard Sell Gift Cards Online Don’t waste another minute. Get started today! Improve Operations, Increase Bookings, and Grow Business Management Made Easy Client Organization Keep up-to-date with your client database. Names, contact information, product preferences, and past services are all stored within DaySmart Spa. You can even send clients a thank you text or birthday greeting with DaySmart Spa’s client management tools. Appointment Reminders Send automatic text reminders to your clients from within DaySmart Spa. You will love this tool that prevents no-shows and keeps treatment rooms busy. Built-In Payment Processing DaySmart Spa has easy-to-use integrated payment technology that lets your clients check out quickly, ensuring a great experience from the moment they enter your spa to the time they leave feeling refreshed and rejuvenated. Essentials for Business Management Online Booking Let customers book appointments when it works for them Online Forms Suggest clients complete intake forms and waivers online. Financial Reporting Get business management tools and reports you can use with a few simple clicks Payment Processing Speed up client purchasing with integrated payment technology Client Database Safely store client names, addresses and key dates in one database Reputation Management Take control of your online reputation. See and select which reviews go live --- ### Downloads > A complete listing of DaySmart Pet Software support downloads and drivers. Including software for compatible point-of-sale hardware and other software add-ons. - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/downloads/ Downloads And Drivers Files you may need to download for DaySmart Spa DaySmart Spa Version 13 Download here if you have already purchased. --- ### Request Info > You don't have to do it all by yourself with DaySmart Spa Software. Just give us some basic information and we'll contact you to answer all of your questions. - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/request-info-2/ Request Info Fill in the contact form and we’ll contact you with more information about Daysmart Spa. Have questions? Call: +1 (800) 570-0500 --- ### Blog > DaySmart Spa articles are your best source for medical spa software news and insights for business management best practices. - Published: 2023-09-20 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/blog/ --- ### Request A Demo LP - Published: 2023-09-13 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/request-a-demo/ Run Your Spa From The Palm Of Your Hand Ditch the pen and paper and embrace tech to manage more of your business. DaySmart Spa will keep your schedule straight, track inventory and manage payroll, clients, campaigns and payments. . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. whenReady(function (form) { if (form. getId === 419) { // Set Lead Source Detail value form. addHiddenFields({ Lead_Source_Detail__c: "Spa Demo Request" }); // Set Follow-up URL value form. onSuccess(function(values, followUpUrl) { window. location. href = "https://www. daysmart. com/spa/demo-thank-you/"; return false; }); } }); }); Treat Every Client Like They're Your Only Client. Book Anywhere Get a free online booking website to let clients and prospects request or book appointments 24/7. Digital Client Records Make every client feel like a friend by getting to know them again (before they come in) by reviewing notes, past work or purchase history. Appointment Reminders No more missed messages, scheduling conflicts, double bookings, or playing phone tag. Running a Spa Shouldn't Mean Running Around. Appointment Book Meet your new best friend— your digital appointment book. Check schedules from anywhere at any time (and let staff do the same! ) Deposit Tracking Secure appointments and reduce no-shows by collecting deposits in advance. Add and track balances towards client accounts to take payments ahead of time for specific services. Paperless Release Forms Save time and paper! Have your clients fill out digital forms and waivers in advance. Simply send a request to fill out and store the forms in the software. --- ### Dermatology Software > DaySmart Spa dermatology software has all the features you need to run your business. Our packages are built for all size businesses. - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/dermatology-software/ DaySmart Spa Software for Dermatologists Start Your Free Trial Dermatologist Software To Help You Run Your Practice Run your dermatology practice more efficiently with the help from DaySmart Spa. DaySmart Spa includes many business management features to keep your patients informed and your practice running smoothly including: online appointment booking appointment reminders by text, email, or both client management features including detailed notes capability business management tools including marketing and payroll seamless, secure credit card processing through DaySmart Spa Integrated Payments and so much more. Dermatology Software Appointment Book DaySmart Spa’s color-coded appointment book makes scheduling simple, empowers you to go paperless, and helps you book patient appointments more efficiently than ever. Save even more time by combining DaySmart Spa’s appointment book with our software’s other features and let technology make the business side stress-free. Have more time to focus on what you do best. Credit Card Processing Integrated credit card processing with DaySmart Spa Integrated Payments simplifies checkouts for a seamless customer experience that also simplifies things for you. With integrated credit card process, you get: Consolidated reporting (which means no more reconciling bank statements with closed tickets! ) DaySmart Spa’s Meet or beat rates (which means you’ll save on every swipe! ) Secure card number storage (which means you take online deposits and even charge for no-shows! ) Create your own membership and/or loyalty points program (which means your customers will keep coming back! ) Automatic Marketing Getting promotions to the right clients at the right time has never been easier. Recurring campaigns ensure you never miss a birthday or anniversary, just pick a date for an e-mail blast and DaySmart Spa will send it for you! DaySmart Spa lets you customize campaigns or create your own. Use data to target clients based on dozens of criteria like age, location, or date of last service. Get the information you need to analyze campaign performance in one easy-to-read dashboard with referral tracing, reporting tools, and open rate visibility. Powerful Reports & Dashboard DaySmart Spa software provides comprehensive and detailed reporting so you can make informed decisions about your business. With over 50 reports to choose from, DaySmart Spa has you covered. Online Booking Keep your dermatology business open 24/7 with powerful, customizable online booking. DaySmart Spa comes with a FREE customizable online appointment booking website. Your website contains online scheduling features, is entirely your own, and can easily connect to your Instagram and Facebook accounts. If your practice already has a website, don’t worry. Your DaySmart Spa appointment booking website will serve as the portal to book appointments. Payroll Processing Streamline payday with DaySmart Spa’s robust payroll that is easy to set up and integrate with your sales. Set up and add commission profiles, configure employee payroll, and edit payroll employees from one easy-to-use tab. Client Management Use personalized services based on detailed client history to attract and retain more clients. Design a loyalty program, track purchases, and store photos and notes to provide an unforgettable experience for your... --- ### Beauty Spa Software > Daysmart Spa beauty spa software information accessible here. - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/beauty-spa-software/ Beauty Spa Software Start Your Free Trial Beauty Spa Booking Software - And So Much More! People come to your spa to feel good, look incredible and have a relaxing, enjoyable experience. . Daysmart Spa beauty spa software empowers you with the business and client management tools you need to make that happen for every client, every day. Hassle-Free Scheduling Using DaySmart Spa software to run your beauty spa and manage your appointments helps you save time, increase revenue, and grow your beauty spa. Make your day run smoothly.  Color coding lets you see your appointments at a glance, making it easy to schedule new appointments and adjust to changes. See your schedule on any device.  Use our mobile apps to look at appointments on the go, allowing you to plan your day. You can even schedule clients using your mobile device – anytime, anywhere. Automated reminders.  Our beauty spa software enables you to send automated text/email reminders to your clients, helping you cut down on no-shows by up to 40%. Expand Your Client Base Share promotions with current customers, win over new customers, and turn those mediocre campaigns into outstanding once with our marketing savvy tools. Email marketing templates.  Discover a whole library of professionally made templates so you can quickly and easily promote your business, and increase your revenue with a few simple clicks. Track your results.  Discover which campaigns work to boost business at your spa and repeat those campaigns to keep customers coming back. Client criteria.  The marketing tools found in Daysmart Spa include dozens of criteria, helping you create profitable marketing campaigns targeting only the clients you want, when you want. Complete Spa Management As a busy business owner, you know it’s essential to manage your finances and inventory well. With Daysmart Spa software for your beauty spa, you can manage your money like a pro. Know where you stand.  See your financial situation at a glance, from the cash register to the back office. Process credit card transactions and record them for straightforward, accurate bookkeeping. Stock products clients want.  Get alerts when you’re low on your clients’ favorite products, and use our robust reports to identify your top sellers. Manage payroll, including bonuses and commissions.  Process payroll at the touch of a button, and set up incentive programs to reward your best employees. Increase Booking, Increase Business With Daysmart Spa, you’ll spend less time on the phone confirming appointments and you’ll give your client’s great options for booking appointments 24/7! Launch your website with online booking.  Choose from a wide range of website templates to easily create your very own website. Let your client’s book 24/7 with online booking capabilities connecting your social channels. Encourage repeat bookings.  Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. Recurring clients means recurring revenue! Packages/Memberships.  Offer client memberships with exclusive discounts on services or retail products. Sell bulk packages for big events such as bachelorette parties to ensure your recurring revenue is thriving! Add-Ons Galore Like the sound of utilizing DaySmart Spa to streamline your beauty... --- ### Email Subscribe > Subscribe to our blog to get monthly guides on ways to succeed in the Spa Business, from Daysmart Spa. - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/email-subscribe/ Subscribe to our Blog Stay Up-to-Date on Everything DaySmart Spa /todo form --- ### Email Marketing > DaySmart Spa gets you beyond sending a few marketing emails to really optimizing your marketing efforts to produce maximum positive growth. - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/features/email-marketing/ Email Marketing with DaySmart Spa Get The Word Out and Grow Your Business ! Start Your Free Trial Get the Word Out About Your Spa Templates Make Your Mark DaySmart Spa comes complete with an entire library of professionally made email templates so you can quickly and easily promote your business, and increase your revenue! Automatically set up ‘Happy Birthday’, ‘Thank You For Visiting’, and ‘We Miss You’ campaigns that are ready to deploy with a few simple clicks. You don’t have to be a marketing guru—DaySmart Spa provides the tools you need to turn your marketing ideas into reality! Set It and Forget It Want to execute a marketing campaign for the week? How about the year? No problem. With DaySmart Spa, you can schedule your marketing campaigns to run whenever you want for as long as you want. Make automation part of your growth strategy and free yourself up to pursue bigger and better things for your spa business! Hit Replay On Recurring Marketing Campaigns Why settle for one great marketing campaign when you can run it again and again? With DaySmart Spa’s automated recurring marketing feature, you don’t have to. Choose a campaign, set its schedule, and DaySmart Spa will take it from there. Market More Effectively Through Optimization. DaySmart Spa gets you beyond sending a few marketing emails to really optimizing your marketing efforts to produce maximum positive growth. DaySmart Spa gives you the data you need to understand your clients and engage with them effectively. From your DaySmart Spa Marketing Dashboard, you’ll see: All your active, recurring and one-time campaigns Open rate visibility The number of emails sent and more! DaySmart Spa provides you with the data you need to run outstanding and memorable marketing campaigns. --- ### Packages > Get everything you need at prices you can afford. No obligation. No setup fees. no contracts. Start your 14-day free trial today! - Published: 2023-09-13 - Modified: 2025-03-13 - URL: https://www.daysmart.com/spa/packages/ Software Pricing Plans Streamline Managing Your Spa Make the switch to an innovative solution that requires minimal downtime for setup and training and offers free data migration to keep your business moving. Start Your Free Trial Usage and Support 1 User Unlimited Training Email and Chat Support Phone Support Scheduling Online Booking Appointment Scheduling Appointment Reminders Instagram and Facebook Booking Resource Management Packages & Pre-Paid Services Operations Integrated Payment Processing Mobile App Reports Online Deposits Gift Cards Productivity Dashboard Digital Forms Multi-Ticket Checkout Client Loyalty System QuickBooks Expense Tracking Team Management Basic Payroll Sliding Scale Commission Commission Exceptions Overtime Rules Communication 500 Text Messages/Month 1,000 Emails/Month Employee Reminders Email Marketing Text Marketing Two-Way Texting Reputation Management Website Builder Available to add on Start Your Free Trial Usage and Support 3 Users $9 Each Additional User Unlimited Training Email and Chat Support Phone Support Scheduling Online Booking Appointment Scheduling Appointment Reminders Instagram and Facebook Booking Resource Management Packages & Pre-Paid Services Operations Integrated Payment Processing Mobile App Reports Online Deposits Gift Cards Productivity Dashboard Digital Forms Multi-Ticket Checkout Client Loyalty System QuickBooks Available Add-On Service with Plan Expense Tracking Team Management Basic Payroll Sliding Scale Commission Commission Exceptions Overtime Rules Communication 1,000 Text Messages/Month 5,000 Emails/Month Employee Reminders Email Marketing Text Marketing Available Add-On Service with Plan Two-Way Texting Available Add-On Service with Plan Reputation ManagementAvailable Add-On Service with Plan Website Builder Available to add on Start Your Free Trial Usage and Support 3 Users $9 Each Additional User Unlimited Training Email and Chat Support Phone Support Scheduling Online Booking Appointment Scheduling Appointment Reminders Instagram and Facebook Booking Resource Management Packages & Pre-Paid Services Operations Integrated Payment Processing Mobile App Reports Online Deposits Gift Cards Productivity Dashboard Digital Forms Multi-Ticket Checkout Client Loyalty System QuickBooks Available Add-On Service with Plan Expense Tracking Team Management Basic Payroll Sliding Scale Commission Commission Exceptions Overtime Rules Communication 1,000 Text Messages/Month 10,000 Emails/Month Employee Reminders Email Marketing Text Marketing Two-Way Texting Reputation Management Website Builder Available to add on Start Your Free Trial Usage and Support 6 Users $9 Each Additional User Unlimited Training Email and Chat Support Phone Support Scheduling Online Booking Appointment Scheduling Appointment Reminders Instagram and Facebook Booking Resource Management Packages & Pre-Paid Services Operations Integrated Payment Processing Mobile App Reports Online Deposits Gift Cards Productivity Dashboard Digital Forms Multi-Ticket Checkout Client Loyalty System QuickBooks Connect Expense Tracking Team Management Basic Payroll Sliding Scale Commission Commission Exceptions Overtime Rules Communication 2,500 Text Messages/Month 10,000 Emails/Month Employee Reminders Email Marketing Text Marketing Two-Way Texting Reputation Management Website Builder Available to add on Start Your Free Trial Usage and Support Unlimited Users Unlimited Training Email and Chat Support Phone Support Scheduling Online Booking Appointment Scheduling Appointment Reminders Instagram and Facebook Booking Resource Management Packages & Pre-Paid Services Operations Mobile App Reports Integrated Payment Processing Productivity Dashboard Gift Cards Digital Forms Multi-Ticket Checkout Client Loyalty System Expenses QuickBooks Connect Expense Tracking Team Management Advanced Payroll Sliding Scale Commission Commission Exceptions Overtime Rules Communication 5,000 Text... --- ### Cloud Data Security > DaySmart Spa Software protects your valuable business data with employee password protection, automatic backups and more. This is data security done right. - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/features/cloud-data-security/ Rest Easy Knowing Your Business Information Is Secure Daysmart Spa Cloud Runs On Amazon Web Services, The Leading Cloud Platform! Start Your Free Trial > High Availability Daysmart Spa leverages Amazon Web Services (AWS), the world’s largest and most sophisticated cloud computing platform available. Our services are spread across multiple data centers to ensure high availability and 99. 99% uptimes. Security Best Practices We architect our applications with security best practices in mind and take advantage of several security features available in AWS. Our applications use secure encrypted communication protocols (SSL over HTTPS). Consistent Performance We architect our services to automatically scale up or down based on demand. This means that our services will have consistent performance even under heavy load. AWS guarantees 99. 99999% redundancy of our data in the cloud. We take snapshots of our data throughout the day and ship them to alternative secure locations. --- ### Hardware Requirements > A quick guide to the recommended DaySmart Spa Software hardware requirements, including multi-computer and multi-location networks and point-of-sale hardware. - Published: 2023-09-13 - Modified: 2024-03-05 - URL: https://www.daysmart.com/spa/hardware-requirements/ Hardware Requirements Single or Client Computers The following hardware specifications are recommended if you are using DaySmart Spa on one computer in your business. Follow these specifications for the Solo, Standard, and Professional editions of DaySmart Spa. For adequate software performance, please follow at least the minimum hardware specifications. For optimal performance, please follow at least the recommended hardware specifications. Single or Client ComputersItemMinimumRecommendedProcessorRecent Intel Core i3 or Ryzen 3 @ 3. 1Ghz or BetterRecent Intel Core i5 or Ryzen 5 @ 3. 3Ghz or BetterMemory 6. 0 GB8. 0 GBFree Hard Drive Space4. 0 GB6. 0 GBInternet Connection30 Mbps50 MbpsOperating SystemWindows 10, (32 or 64-bit, all editions), Windows Server 2012, Windows Server 2008/R2, Windows Server 2003/R2, Windows Server 2016Screen Resolution1980×1080 pixel minimum resolution requiredNote: DaySmart Spa software will run on any PC or laptop meeting the listed requirements. Server Computer in Network The following server specifications are for the server computer holding your database. You will have a server computer if you are using the Multi-Computer or Multi-Location edition of DaySmart Spa software. For all other computers in the network, follow the specifications for “Single or Client Computers. ” Server computer in networkItemMinimumRecommendedProcessorRecent Intel Core i5 or Ryzen 5 @ 3. 3Ghz or BetterRecent Intel Core i7 or Ryzen 7 @ 3Ghz or BetterMemory8. 0 GB10. 0 GBFree Hard Drive Space4. 0 GB6. 0 GBInternet Connection30 Mbps50 MbpsOperating SystemWindows 10, (32 or 64-bit, all editions), Windows Server 2012, Windows Server 2008/R2, Windows Server 2003/R2, Windows Server 2016Screen Resolution1980×1080 pixel minimum resolution requiredNote: DaySmart Spa software will run on any PC or laptop meeting the listed requirements. Multiple Locations When running DaySmart Spa from multiple locations, each location will have a server and one or more client computers on the local network. All locations must be connected to the Internet and be using a Virtual Private Network (VPN) to share files and information between the locations. For each location, follow the specifications listed under “Server Computer” for the computer holding the database (one per location), and the rest of the computers at each location (clients) should follow the specifications listed under “Single or Client Computer. ” However, when using DaySmart Spa at multiple locations, you must have a full-time Internet connection at each location. --- ### Gift Cards Accessories > Choose between beautiful predesigned gift cards or design your own custom gift cards. Both options are fully integrated with DaySmart Spa Software. - Published: 2023-09-13 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/gift-cards-accessories/ Sell Gift Cards Online and In-Store Our experts are ready to get you started! Start Your Free Trial Sell Gift Cards Online Offer gift cards on your website for quick and easy gifting. We have a large selection of pre-designed cards your clients can choose from so they can share the perfect gift. *Integrated Credit Card Processing Required Sell Within Your Business Share your image when selling gift cards within your business. Work with a designated team to design the perfect image that reflects your brand. Email giftcards@beresfordco. com or call 248-350-2900 to get started. --- ### Add On Overview > DaySmart Spa software can be paired with a variety of add-on services! Text marketing, reputation management, quickbooks, and much more! - Published: 2023-09-13 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/add-on-overview/ Powerful Add-Ons to Boost Your Spa Business Find out more about your DaySmart Spa package and the great features that will benefit your business every day. Start Your Free Trial Reputation Management Get more good online reviews from your clients and be able to view any negative reviews before they go live. Protect your reputation and manage the public face of your business with DaySmart Spa. Two-Way Texting Communicate with customers the way they prefer—by text. Send, receive and reply to text conversations in real-time from within DaySmart Spa. QuickBooks Connect Simple to set up and seamless to use, DaySmart Spa automatically moves closed tickets to QuickBooks® throughout the day. Text Marketing Did you know that SMS engagement rates are 8x higher than email, and 90% of texts are read within 3 minutes of being received? DaySmart Spa makes SMS text messaging simple. Integrated Payment Processing DaySmart Spa's integrated credit card processing speeds checkout, reduces errors and simplifies reconciliation. Process credit cards with your POS system or online with your mobile device. Membership Billing Create membership exclusives with built-in recurring revenue that simultaneously encourages customer loyalty with DaySmart Spa. Build your client base in a tangible way. **Only available for DaySmart Spa customers who opt in to integrated credit card processing. ** Custom Website Custom website designed with your business in mind. Automated SEO, mobile optimization, integration with online booking, and much more! Custom Gift Cards Custom designed gift cards to sell within your business. Work with a designated team to design the perfect image that reflects your brand. Email giftcards@beresfordco. com or call 248-350-2900 to get started. --- ### Cloud-Based Solution Facts - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/cloud-base-solution-facts/ The Facts: Why You Should Move to the Cloud We want to ensure you have all the facts when it comes to moving from your current desktop version to our cloud-based solution. Keep reading for reasons why everyone is making the switch. To schedule time with a representative to learn more, complete the form on the right! The Reality of What You Have Businesses who have the desktop version are more vulnerable to issues such as losing their data, having their data compromised, and bugs that can impact business operations. DaySmart no longer provides system support to customers on a perpetual Version 13 or older desktop versions. If there are any bugs or issues in your system, we will no longer be able to assist you. If your device shuts off, you won't be able to access and use your Remote Access Mobile Apps. The system was built to coincide with Microsoft, and they are no longer supporting . Net 4. 5 or OSS for all versions, which may cause issues with your system that lacks support from both Microsoft and DaySmart. The Reality of Cloud Support Updates are automatic and release feature enhancements and address small fixes. Data security is crucial, and cloud users don't have to worry about their database getting compromised. Disaster protection if there was equipment failure, robbery, fire in the business, or water damage, your information is still easily accessible because it is stored in the cloud. Having your system in the cloud lowers your risk of issues impacting your daily operations. The cloud software is fully supported, so you have access to a dedicated team to help you with questions and fixes. Unlock More Features Credit Card Processing Speed up client purchasing with integrated payment technology *only available for US clients Online Forms Create and send customized forms and waivers Reputation Management Manage your reputation online by soliciting reviews and get in front of complaints Two-Way Texting Answer questions and confirm appointments with clients in real-time Text Marketing Let customers know about promotions, last minute openings, and important shop updates QuickBooks Sync every transaction to QuickBooks Online® and keep your taxes straight Making the Shift is Easy Ready to access everything that’s possible with DaySmart Spa? Complete this form and one of our representatives will help you become more efficient, fully supported, and more profitable! --- ### Text Marketing > DaySmart Spa Software automated texting is the best in class email & text marketing platform. Send appointment reminders, receipts & automatic mass marketing with confidence. - Published: 2023-09-13 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/text-marketing/ Easily Text Your Clients Promote new services, fill empty appointment slots, send updates, appointment reminders and more! Start Your Free Trial Embrace the Power of Texting for Your Business Promote Your Spa in Real Time Did you know SMS engagement rates are 8x higher than email and 90% of texts are read within 3 minutes of being received? SMS text messaging is a great way to engage with your clients, gain more appointments, and keep everyone informed about your products, services and sales. Daysmart Spa’s text marketing add-on allows you to promote your spa in real-time and ensures you reach your clients with every text: Fill last-minute openings on your books. Send promotions to clients filtered by specific criteria. Send recurring or one-time blasts offering a call to action. Fill off-peak openings with time-sensitive deals. Increase average sale value by upselling specific products. Choose From Our Pre-Made Templates or Create Your Own Our pre-made templates are ready to go with a few simple clicks. Simply choose your campaign and in a few simple clicks you’re ready to hit send. Wish clients Happy Birthday or celebrate another important milestone. Keep your clients informed by letting them know your operating hours or about new technicians, products, or services. Notify clients of last-minute openings or great times for walk-ins. Thank clients for visiting and remind them to book again. Promote loyalty rewards Create your own recurring or one-time campaign and start engaging with your clients your way! Target Your Messages for Optimal Results DaySmart Spa’s Text Marketing has dozens of client criteria to choose from, helping you create profitable text campaigns targeting only the clients you want, when you want. Set It and Forget It Schedule your text campaigns to recur whenever you want in three simple steps. Pick the campaign type Select your client criteria. Set your desired schedule. DaySmart Spa will take it from there! And don’t worry, you can stop or change any DaySmart Spa text marketing campaign at any time. --- ### Online Booking > Online Booking by DaySmart Spa Software is the easiest online booking software to use. That's why 50,000 businesses use it for online booking. - Published: 2023-09-13 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/online-booking/ Online Booking at its Best Get started with your very own website FREE from DaySmart Spa! Start Your Free Trial Booking Spa Appointments Made Easy Free Customizable Website For Your Spa! Your FREE online appointment scheduling website from DaySmart Spa is totally customizable. Select from templates to get started or create your own. Add your own photos, videos, and graphics to represent your brand. It’s easy to give it the look you want. If you already have a website for you business, you can still use DaySmart Spa. Our appointment scheduling website will function as a portal from your existing site. Appointment Booking 24/7 DaySmart Spa never closes. Clients can book appointments as soon as the mood strikes. No more waiting (and forgetting) to call. Your website will be the gateway to your online scheduling features and will be a showcase for what makes your spa so special. If you already have a website for you business, don’t worry. Your DaySmart Spa website will function as a portal for online booking. Get In the Game With Gift Cards Boost revenue by selling gift cards to your clients through your online booking website with DaySmart Spa! Online gift cards are fully customizable and will allow you to: Select your own logo, text, and theme for your online gift card page. Choose from suggested gift card amounts and/or allow custom amounts Select from a variety of pre-designed cards to appear on your site Upload your own custom designs to suit your business perfectly Add any gift card policies for the order form and redemption email Book Right From Facebook DaySmart Spa easily integrates with your business’s Facebook page making it even easier for clients to schedule appointments. Our software makes it possible for you to meet your clients where they are. Quick, Easy Web Set-up Have your DaySmart Spa website set up in under 10 minutes and start booking clients immediately. Then, just quickly configure your notifications and watch as your appointment requests start rolling in. Worried about web hosting? Don’t be. DaySmart can host your site or you are welcome to use a custom domain. Automatic Notifications You’ll know exactly when DaySmart Spa is working for you because you’ll be notified automatically when a client books online. Once you accept or reject the client request, DaySmart Spa will automatically notify the client by email and update your appointment book. --- ### Payments Inquiry Spa > DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - Published: 2023-09-13 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/features/payments-inquiry-spa/ Payments Made Simple Unlock the power of integrated payment processing with DaySmart Salon. Here at DaySmart Spa, we’re dedicated to helping you better manage your spa business. With DaySmart Spa integrated payments, you can access many additional features to save time and grow your business. + Fast, Reliable, and Sleek + Accept Payments Anywhere + Modern Front Desk Appeal +Touch Screen with Tip Option Solid Security. Simple To Set Up. With DaySmart Spa, every transaction is PCI/PA-DSS validated and processed securely with industry-leading security standards. Desktop checkout devices are EMV compliant, protecting both you and your clients from credit card fraud. Works Anywhere The DaySmart Spa free mobile chip reader hardware works anywhere. Securely integrate your credit card processing within the DaySmart Spa mobile app with your iPhone®, iPad® or Android® mobile devices and make money on the move. Sell Gift Cards Anytime, Anywhere Boost revenue by selling gift cards to your clients through your DaySmart Spa online booking website. Online gift cards are fully customizable and allow you to: Select your own logo, text, and theme for your own online gift card page. Choose from suggested gift card amounts and/or allow custom amounts. Select from a variety of pre-designed card themes perfect for all occasions. Upload custom designs that perfectly suit your brand. Add additional gift card policies to order forms and redemption emails. --- ### Client Management > Take the guess work out of client management with DaySmart Spa Software. Organize client purchase history, formula notes and more. Start your free trial today! - Published: 2023-09-12 - Modified: 2023-11-02 - URL: https://www.daysmart.com/spa/features/client-management/ Spa CRM & Client Management: So Every Client Feels Like They’re Your Only Client Personalize services based on client history, detailed notes, and previous purchases to attract and retain more clients. Start Your Free Trial Deliver a Client Experience Like No Other! Provide Their Perfect Products Keep clients happy by storing their purchase history in DaySmart Spa, which makes it easy to reorder and recommend new products and services. Review their past purchases at checkout, check in on their supplies of favorite products, and offer new or additional items to make them look and feel amazing. Detailed Notes DaySmart Spa’s client management software lets you keep track of detailed client information so you can tailor each client’s experience to their preferences. Give your clients the personal touch every visit by reviewing their client notes in DaySmart Spa. There, you can refresh your memory about past treatments, allergies, milestones, music preference, etc. , before each appointment. Repeat Rewards Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. DaySmart Spa software displays rewards at checkout, so your clients can redeem them toward either immediate or future purchases. Faster Service with Integrated Payments DaySmart Spa comes complete with integrated payment processing. After a quick approval process with your DaySmart representative, you’ll be accepting cards and closing tickets – all at a great rate!  Desktop checkout devices are EMV compliant, protecting both you and your clients from credit card fraud with industry-leading security standards. Increase Revenue by Selling Gift Cards Online gift cards are fully customizable and allow you to: Select your own logo, text, and theme for your own online gift card page. Choose from suggested gift card amounts and/or allow custom amounts. Select from a variety of pre-designed card themes perfect for all occasions. Upload custom designs that perfectly suit your brand. Add additional gift card policies to order forms and redemption emails. --- ### Mobile Apps > The DaySmart Spa Software App makes scheduling a snap. Our spa schedule app is free to try with a 14-day trial. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/mobile-apps/ Powerful Software Apps at Your Fingertips Manage your spa facility on-the-go from wherever you happen to be. Start Your Free Trial Get DaySmart Spa Mobile App Downloads Android Phone and Tablet Our Android mobile app has all the features you need to add, book, and check out clients. But its features don’t end there! It’s like a mini version of Daysmart Spa, right in your pocket, and while you’re out and about it might just become one of the best friends you have! iPhone and iPad The Daysmart Spa app frees you from doing all of your business at a computer. Find new clients while you’re on the town and book them with just a few taps of the screen. Yes, it’s that simple! Our app is formatted especially for your iPhone or iPad to make managing your business quick and easy. Book On the Go The power to book from anywhere at any time, right at your fingertips! 24/7 access means just that. With DaySmart Spa’s scheduling app you can view, add, or edit appointments at any time, without having to call in during business hours. Make Money on the Move DaySmart Spa Software app allows you to make money anytime, anywhere. Learn more about how you can make money on the move with our Integrated Payments Feature! Learn more here Keep Up-To-Date With Clients Keeping in touch with clients is vital to your success. That’s why DaySmart Spa makes it easy to organize client histories and gives you full access to client contact information, purchase history, and past treatments and procedures right from within our mobile app. Easily add new clients, edit existing ones, or even call, text, or e-mail them right from the app. Remote Business Management Access DaySmart Spa lets you join Team Remote Work (at least part of the time) with over 25 of our most popular business management and activity reports that you can monitor from the comfort of your own living room (or from wherever you happen to be). --- ### Credit Card Processing > DaySmart Spa Software includes fully integrated credit card processing. Spa credit card processing has never been easier. Get your Free Trial today! - Published: 2023-09-11 - Modified: 2024-04-02 - URL: https://www.daysmart.com/spa/features/credit-card-processing/ Simplify Your Business with Integrated Payments No more switching between systems as your client waits. No more reconciling bank statements. Great rates mean you save on every swipe! Start Your Free Trial Payments Made Simple Solid Security. Simple To Set Up. With DaySmart Spa, every transaction is PCI/PA-DSS validated and processed securely with industry-leading security standards. Desktop checkout devices are EMV compliant, protecting both you and your clients from credit card fraud. DaySmart Spa has integrated credit card processing built in, so you’ll be accepting cards and closing tickets in no time – all at a great rate! Works Anywhere The DaySmart Spa works anywhere. Securely integrate your credit card processing within the DaySmart Spa mobile app with your iPhone®, iPad® or Android® mobile devices and make money on the move. Get In the Game With Gift Cards* Boost revenue by selling gift cards to your clients through your DaySmart Spa online booking website Online gift cards are fully customizable and allow you to: Select your own logo, text, and theme for your own online gift card page. Choose from suggested gift card amounts and/or allow custom amounts. Select from a variety of pre-designed card themes perfect for all occasions. Upload custom designs that perfectly suit your brand. Add additional gift card policies to order forms and redemption emails. learn more today Ready to Talk to an Expert? Our in-house payments team is standing by to walk you through the modern payments landscape. We can help you understand your options, select hardware, and even better understand your existing rate. Give us a call at (800) 982-6419 or drop us a line at payments@daysmart. com. --- ### Plastic Surgery Software > DaySmart Spa has all the spa features you need to run your plastic surgery business. Our packages are built for all size businesses and budgets. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/plastic-surgery-software/ Fully-Integrated Software for Plastic Surgeons Start Your Free Trial Software for Plastic Surgeons DaySmart Spa is a complete software solution designed to maximize revenue, build patient retention, and workflow efficiency! DaySmart Spa includes online appointment booking, appointment reminders, client management, business management, credit card processing and so much more. Plastic Surgeon Appointment Book Our newly revamped, color-coded appointment book makes scheduling simple, empowers you to go paperless, and helps you book patient appointments more efficiently than ever before. To save even more time and expense, combine it with the other features of our plastic surgery software and unleash the power of technology to make the business side easy – and focus your talents on what you do best. Credit Card Processing Integrated credit card processing simplifies checkout – no more switching between systems as your client waits. Consolidated reporting means no more reconciling bank statements with closed tickets to determine if you’ve been paid for all your work. “Meet or beat rates” means you save on every swipe! Integrated credit card processing enables secure card number storage which means you can also sell memberships, take online deposits, and charge for ‘no shows’! Automatic Marketing Getting promotions to the right clients at the right time has never been easier. Recurring campaigns will ensure you never miss a birthday or anniversary, just pick a date for an e-mail blast and we will remember to send it for you! Completely customize campaigns and target clients based on dozens of criteria. Analyze which campaigns are working best with powerful referral tracking and reporting tools with open rate visibility! Powerful Reports & Dashboard Comprehensive and detailed reporting is important in order to make informed decisions that positively impact your plastic surgery business. With over 50 reports to choose from, you can be sure, whatever the metric, Orchid has what you’re looking for. Online Booking Keep your plastic surgeon business open 24/7 with powerful, customizable online booking! Your website contains online scheduling features, is entirely your own, and can easily connect to your Instagram and Facebook accounts. Payroll Streamline payday with DaySmart Spa’s robust payroll that is easy to set up and integrate with your sales. Set up and add commission profiles, configure employee payroll, and edit payroll employees from one easy-to-use tab. Client Management Use personalized services based on detailed client history to attract and retain more clients. Design a loyalty program, track purchases, and store photos and notes to provide an unforgettable experience for your clients! Mobile Apps for Apple & Android Our mobile apps are formatted to make managing your plastic surgery business on the run quick and easy. Check your appointment book. Check clients in and out. Review formula notes. It’s like having a mini version of DaySmart Spa right in your pocket! --- ### Promotion - Published: 2023-09-11 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/promotion/ --- ### Reputation Management Landing Page - Published: 2023-09-11 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/reputation-management-landing-page/ Get reputation management free for 6 months! Build your reputation this holiday season with DaySmart Spa. Sign up for a new software subscription by December 19 and receive reputation management free for 6 months ($300 value).   Manage Customer Satisfaction  Stay On Top of Your Reputation  Gain More 5-Star Reviews  Discount applied to the monthly software subscription. Free reputation management ends June 2022. Promotional offer valid 12/6/2021 – 12/19/2021. Subscription must be activated by December 19, 2021 to receive discount.  Offer available for Deluxe subscribers and up only.   Questions about this promotion?    Contact us at 800-527-7600  --- ### Privacy Policy > DaySmart Software, the makers of DaySmart Spa, appreciates the trust you place in us and we are committed to respecting your privacy. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/privacy-policy/ Privacy Policy Your Privacy at DaySmart Software, Inc. DaySmart Software, the makers of DaySmart Salon, appreciate the trust you place in us and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Whether you purchase products through DaySmart Software’s web site or via mail or phone, or which are delivered to you through the DaySmart Software Cloud website, any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private. Types of Personal Information We May Gather Purchases — When you place an order, you give us your name, address, phone number or e-mail address and, in some cases, credit card information. You authorize us to store your name and shipping address(es), and optionally, credit card and billing information. If you purchase under a payment plan, you may authorize us to store your credit card information. Trial version requests — We need your name and email address and phone number in order for you to download a trial version of our software. We maintain the data that you provide us, along with a record of your purchases, in a secure database. Using Information We Collect At DaySmart Software, Inc. , we always want to provide you with the best possible experience and fulfill your orders exactly as you’ve requested. In order to do this, we use the information we collect to: Process and track your order Provide the products and services you request Contact you about the status of an order Contact you regarding promotional offers we believe will be of interest to you Identify your product and service preferences Customize our communications to you Provide information concerning product recalls or products you have purchased Improve our merchandise selection and customer service How We Use Cookies As with most other websites, we collect and use the data contained in log files comprised only of basic service interaction/page downloads and/or errors. We use web sessions for temporary storage of basic information to help display the appropriate content on the page to you. Cookies are unique identifiers that we transfer to your device to enable our systems and advertising partners to recognize your device and to provide features such as retargeting personalized advertisements on other websites based on your interaction with DaySmart. com product software sites. These cookies do not collect personal information such as your name, email address, postal address or telephone number Our Business Partners In order to supply, ship and track merchandise, we make your name and address available to our hardware suppliers and such companies as Dell Computers, BlueStar, United Parcel Service, Federal Express and the U. S. Postal Service. We provide these companies with only the information they need to supply merchandise that you have ordered and perform their services. We do not authorize these business affiliates to use your personal... --- ### Customer Success > Read DaySmart Spa software reviews from real customers! See for yourself why our Software is "Amazing!" and try us out for free! - Published: 2023-09-11 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/customer-success/ Become one of our 50,000+ Customer Success Stories Want to be featured here? Email marketing@daysmart. com Award Winning Customer Service --- ### Forms > Create and send custom forms within minutes! Our customizable drag and drop online form builder will save your business and clients - Published: 2023-09-11 - Modified: 2023-11-02 - URL: https://www.daysmart.com/spa/features/forms/ Create and Send Custom Online Forms Within Minutes Our customizable drag-and-drop online form builder will save your business and clients precious time during consultation, and streamline valuable data collection! Start Your Free Trial Form Builder Easy To Use Drag and Drop Builder Create new forms within minutes with our easy-to-use form builder with customizable color themes to suit your brand. Choose from a variety of custom fields including multiple-choice, single choice, dropdown, scales, date/time, short/long answers, signature capture, and make them required or optional. Drag and drop applicable fields into your template and organize your new form with relevant headers, paragraphs, and separators. Preview your forms in our responsive designer for mobile and desktop devices to ensure you have the correct fields and format! Form Integration Effortless Integration With Clients & Services Form built and ready to send? Set up form requirements and integrate them with your client records and services. For each form created, you can select from the following options: Form is not required Form is required each time an appointment is booked Form is required only the first time an appointment is booked Form expires and needs to be completed every “X” month(s) If selecting one of the ‘form is required’ options, you can then pick which services require the form or leave it unchecked for all. Quick & Easy Sending Send Forms Via Text or Email Easily send the required online form to the client from the appointment book by email, text, or both – and store them in the client's profile! Create consent forms, client intake forms, pre-consultation forms, and liability waivers and attach them to designated services to send automatically. --- ### All In One > Looking for affordable, durable, flexible? Look no further! Simplify your spa operations and eliminate your headaches with the newest all-in-one. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/all-in-one/ Full Front Desk Functionality! Looking For An All-In-One Front Desk Solution? Call us on +1 (800) 527-7600 or click below to learn more! Start Your Free Trial Text Marketing SMS is a great way to pull ahead of your competition, gain more appointments, and boost client engagement. Send promotions to clients filtered by specific criteria, setup recurring texts offering a call-to-action, and fill last-minute openings! Client Management & Loyalty Points Deliver a client experience like no other by personalizing services based on client history, detailed notes, client photos, and previous purchases. Offer a loyalty program, based on your preferred points or rewards system to attract and retain more clients. Credit Card Processing Integrated payments mean faster checkouts, fewer errors, and simple reporting. “Meet or beat rates” means you save on every swipe! With the integration of credit card processing, you can also access more features such as membership billing, customer-facing portal & saving credit card on file! Recurring appointments Appointment Reminders Upcoming appointment reminders are delivered automatically to clients by text or e-mail when they have an appointment coming up. Just a quick one-time setup and no one gets missed with Daysmart Spa Automated E-mail and Texting! Recurring Marketing Send customizable, pre-made, or one-time email campaigns. Simply pick a campaign, choose your client’s criteria, set its schedule and Daysmart Spa will take it from there! See what’s working and what’s not with open rate visibility and make your marketing strategy a success! Mobile Apps for Apple & Android Our mobile apps are formatted to make managing your spa on the run quick and easy. Check your appointment book. Check clients in and out. Review formula notes. It’s like having a mini version of Daysmart Spa, right your pocket! Powerful Reports & Dashboard Choose from dozens of reports for clients and employees! Run payroll, check your sales totals and service statistics plus much more. Take a quick look at your upcoming day with our advanced dashboard complete with productivity meter and upcoming appointments. Customer Stories Your success is our priority ★★★★★ Rated 5 stars --- ### License Agreement > DaySmart Spa: the following terms and conditions govern use of the DaySmart Technology made available by DaySmart Software Inc. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/license-agreement/ License Agreements DaySmart Spa License Agreement Last updated: April 4th, 2019 ATTENTION! Important: the following terms and conditions govern use of the Services (defined in Section 1 below) made available by DaySmart Software Inc. (“DaySmart“) and its licensors and suppliers. BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT OR USING ANY OF THE SERVICES, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, AND ARE BOUND BY, THE TERMS OF THIS DAYSMART LICENSING AGREEMENT (THIS “AGREEMENT“). IF YOU ARE AN INDIVIDUAL ENTERING INTO THIS AGREEMENT ON BEHALF OF A LEGAL ENTITY, YOU HEREBY REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF SUCH ENTITY AND BIND SUCH ENTITY TO THIS AGREEMENT, IN WHICH CASE, “CUSTOMER” REFERS TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES 1. DEFINITIONS. In addition to terms defined elsewhere in this Agreement, the following terms will have the meaning ascribed below: a) “ Authorized Users ” means employees of Customer who are properly provided access to the Services per the terms of the online purchase made by Customer. b) “ Content ” means any information, materials, data, text, images or other content that is submitted or otherwise processed via the Services in connection with Customer’s use of the Services (including use by Authorized Users). c) “ Customer ” means the entity on behalf of which the person enters into this Agreement, together with all employees and affiliates of such entity. d) “ Mobile App ” means the current version of the mobile application made available by DaySmart through the Apple App Store or Google Play that enables access to and use of the Services. e) “ Optional Features ” means any optional, add-on service offerings that are offered for purchase separately from the Software (on a one-time or subscription basis), by DaySmart and that may be used in connection with the Services or Software. Optional Features may include products supplied by third parties. Optional Features may include online booking, remote access, Demandforce tools, online backup, text messaging and email messaging. f) “ Services ” means any or all of the Software, products and/or hosted services provided by DaySmart and its licensors and suppliers to Customer under this Agreement, including Optional Features and the Mobile Application. g) “ Software ” means the client management software selected by Customer and provided by DaySmart to Customer under this Agreement, including any updates or upgrades thereto that are made available by DaySmart to Customer. During the online checkout process, Customer will indicate whether it will license the Software to be locally installed on Customer’s hardware (the “On-Premise Software”) or subscribe to access and use the Software as part of DaySmart’s cloud-based software as a service product (the “SaaS Platform”). 2. SCOPE. This Agreement applies to Customer’s and its Authorized Users’ access to and use of any Services. In addition, each Authorized User that downloads and installs the Mobile App will agree to the... --- ### Features > DaySmart Spa Software is easy to use and packed with powerful spa software features to optimize your businesses efficiency. - Published: 2023-09-11 - Modified: 2025-01-15 - URL: https://www.daysmart.com/spa/features/ Powerful features to keep spas running right. Find out more about DaySmart Spa's great features and the benefits they bring to spa businesses everyday. Start Your Free Trial Daily Operations Features to help you run your business every day. Appointment Booking Meet your spa's new best friend - your new digitalappointment book! Learn more Client Management Clear, organized, and accessible—Client Management has never been so simple! Performance Dashboards Keep track of your spa's KPI's at-a-glance with DaySmart Spa's handy Dashboard feature! Reputation Management They’re talking about you online. Get into the conversation! Payroll Processing Payroll that is easy to set up, easy to run, and integrated with your sales! ! Grow profits Streamline your processes and maximize profits Appointment Reminders Eliminate No-Shows With Automated Appointment Reminders! Email Marketing DaySmart Spa Will Help Get The Word Out! Text Marketing Catch Your Clients Where They Are—On Their Phones! Two-Way Texting Send, Receive, Reply from Within DaySmart Spa! Simple Website Builder Easily create a sleek, modern website in minutes. Just answer a few questions, pick a design, and let our AI assistant handle the rest. Expand Your Brand Increase Efficiency with Technology Online Booking Online Scheduling and Online Booking at Its Best! Learn more Mobile Apps It's Like Having a Mini DaySmart Spa Right In Your Pocket! Integrated Payments Save Per Swipe and Enjoy Faster Check Outs! --- ### Refer Your Friend - Published: 2023-09-11 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/refer-your-friend/ Refer Your Friends. Earn Credits. For Every Friend You Refer, You Will Receive a $100 Credit on Your Account. How Does The Refer a Friend Program Work? As a big “Thank You! ” for being a loyal customer and referring your friends to DaySmart Spa, we will give you a $100 credit for every friend you refer! 1. Refer Your Friend Dig into your network and fill in a few simple details about your friend. 2. We Will Contact Your Friend We will contact your friend to set them up with a subscription that fits their business needs. 3. Receive a $100 Credit Once your friend has made two monthly payments, you will receive a $100 credit on your account! --- ### Policies > DaySmart Spa Software policies and procedures. Our cloud software is readily available to grooming professionals - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/policies/ Policies Technical Support Windows Software We have a number of readily available tools to help you: Free and unlimited web‐based training for life Free detailed training videos, which are found on the Welcome screen of DaySmart Spa Free in-depth user’s guide, included within DaySmart Spa With your initial purchase of DaySmart Spa software Standard, Professional, Multi-Computer or Multi-Location edition, you will receive: Free and unlimited e-mail and web-based training for life Free and unlimited phone technical support and training subscription for three months Free software installation and hardware setup during the first three months Free downloadable maintenance releases for life Free transfer of your information from a competitor’s product Free detailed training videos and in-depth user’s guide Free and unlimited access to our extensive knowledge base With any purchase of the DaySmart Spa Solo edition, you will receive: Free and unlimited web-based training for life Free and unlimited phone technical support and training subscription for one month Free software installation and hardware setup during the first month Free downloadable maintenance releases for life Free transfer of your information from a competitor’s product Free detailed training videos and in-depth user’s guide With the DaySmart Spa for Windows Subscription plan, you will receive unlimited free technical support and one-on-one phone training for as long as you have an active subscription. After the free support subscription ends you can continue receiving unlimited support and training for just $59 per month by signing up for our Unlimited Support Subscription. You can sign up for a subscription at any time for any supported version. You may also choose to pay for support and training as you need it. Phone support can be purchased for $99 per incident and phone/Internet training can be purchased for $99 per hour-long session. For technical support and training resources for DaySmart Spa for Windows, please visit our support page. Cloud Software Unlimited training and technical support is included in your Deluxe and Premier Cloud subscription at no additional cost. Chat and email support is included in your Basic Cloud subscription at no additional cost. *Internet Explorer is no longer supported. For the best possible experience, we recommend using the most current versions of Google Chrome, Safari, Firefox, or Microsoft Edge. Hardware We warrant our software to be compatible for all hardware that we sell, using the manufacturer’s drivers or direct connection while Windows is operating in the regional settings described in the ‘Language and Regional Settings Support’ section listed below. Please see our Hardware page for a list of current hardware that we sell. This includes all hardware and hardware support items, including cables, connectors, interfaces, and adaptors. If you are using hardware or hardware support items other than what we sell, or are using different regional settings other than those described in the ‘Language and Regional Settings Support’ section, we will provide basic setup information; however, we cannot warrant compatibility with our products. Returns Software All software purchases are non-refundable, however, software subscriptions can be cancelled at any time with... --- ### Request Info > You don't have to do it all by yourself with DaySmart Spa Software. Just give us some basic information and we'll contact you to answer all of your questions. - Published: 2023-09-11 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/request-info/ Have a Question? Get in Touch Today! Fill in the contact form and we’ll contact you with more information about Daysmart Spa. . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. whenReady(function (form) { if (form. getId === 505) { // Set Lead Source Detail value form. addHiddenFields({ Lead_Source_Detail__c: "Spa Get in Touch" }); // Set Follow-up URL value form. onSuccess(function(values, followUpUrl) { window. location. href = "https://www. daysmart. com/spa/contact-thank-you/"; return false; }); } }); }); --- ### Payroll > Streamline payday with DaySmart Spa! Set up and add commission profiles, configure employee payroll and edit payroll employees from one easy-to-use tab. - Published: 2023-09-11 - Modified: 2023-11-02 - URL: https://www.daysmart.com/spa/features/payroll/ Payday Made Easy with Spa Payroll Management Software Online intake forms, online booking, customer engagement and marketing campaign tools, and so much more. Start Your Free Trial Payday, Your Way Run Payroll Effortlessly. Streamline payday with DaySmart Spa. Set up and add commission profiles and configure and edit payroll employees all from one easy-to-use tab. Add commission rates for profiles and apply them to multiple employees with a simple click. Run payroll with the press of a button from any device, anywhere once staff settings are configured. Pay by Commission or Hourly Wage DaySmart Spa lets you choose whether to pay employees an hourly wage or commission, depending on which is higher. Service & Product Exception Enabled Not all products and services are the same when it comes to payroll. DaySmart Spa allows you to configure service and product exceptions by employee, so you can specify exceptions for commission, back bar, or bonus. Simplified Sliding Scale Commission Sets Use commissions to encourage sales behavior among your technicians with DaySmart Spa. Vary commission levels based on volume (for products or services) and watch your overall sales rise! Run Payroll From Anywhere DaySmart Spa frees you from the front desk on payday! Run and view payroll right from your mobile device using the DaySmart Spa app (available for Apple or Android). It’s like having a mini version of DaySmart Spa right in your pocket. Accomplish most business-related tasks in a few clicks from wherever you happen to be! --- ### Appointment Reminders > DaySmart Spa Software automated e-mail and texting is the best in class email & text message marketing platform. Send appointment reminders, receipts & automatic mass marketing with confidence. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/appointment-reminders/ No More No-Shows with DaySmart Spa Save time and money by sending email and text appointment reminders to your clients and watch your no-show rate drop. Start Your Free Trial Take Control of Reminders Automated Reminders Save You Time How much time does your salon spend canceling, rescheduling, and reminding people about their appointments? DaySmart Spa lets you handle all of that automatically! Enjoy hassle-free communication by setting up email and/or text appointment reminders for upcoming appointments, scheduled appointments, or for any changes and cancellations. Save time on those manual tasks while also ensuring everyone is taken care of. Confirmations Made Easy No more missed messages, scheduling conflicts, double bookings, or playing phone tag. Allow clients to easily confirm appointments by replying to your automated texts and/or emails. Once confirmations are received, appointments are automatically marked as confirmed on your books. One less thing to worry about! Keep Employees In The Know Appointment reminders don’t just work for clients. DaySmart Spa lets you set up email and/or text appointment reminders for your employees, too. Keep them in the loop on any new appointments, changes, and/or cancellations as they happen. This way your employees can reschedule different clients when changes arise and manage their days with ease. Fully Customizable Reminders To Suit Your Business Set up appointment reminders to suit your business, clients, and employees perfectly: Choose which reminders you would like to send to employees/clients. Choose whether you would like clients/employees to receive text, emails, or both! Use our ready-made email and text appointment templates or write your own from scratch. Reminders can be sent anywhere from 1 to 7 days prior to a client’s appointment. Quickly enable or disable user notifications for email and/or text notifications. Easily turn off text and/or email reminders for clients who don’t wish to receive them. Allow clients to confirm their appointments and edit the default confirmation message. --- ### Appointment Book > Our appointment software shows you exactly what you need to know and is fully customizable, allowing you to specify your working hours. - Published: 2023-09-11 - Modified: 2023-11-02 - URL: https://www.daysmart.com/spa/features/appointment-book/ Scheduling Made Easy with DaySmart Spa DaySmart Spa gives you the simplicity of a digital appointment book with the business management tools you need to run a successful spa. Start Your Free Trial Your Digital Spa Appointment Book Say goodbye to pen and paper and hello DaySmart Spa and your new digital appointment book! Makes scheduling simple and go paperless while booking more appointments more efficiently than ever before. To save even more time and expense, combine it with the other features of our spa management software, including client management, marketing features, point- of-sale capabilities, and more. Unleash the power of technology to make the business side easy — and focus your talents on what you do best. Book More Appointments Don’t worry if clients call or text for an appointment. Simply open DaySmart Spa and add them to your schedule with a few simple clicks. Online bookings automatically populate so you’ll never have to worry about double booking or creating a scheduling conflict. No More No-Shows Say goodbye to no-shows with DaySmart Spa. Automatically send reminders via text or email to clients with upcoming appointments. When customer confirms via reply text or email, your appointment book is automatically updated. Make it your own With DaySmart Spa’s color-coded appointment book, you have plenty of options to customize your appointment book. Create a system that works for you and your business. Drag-and-drop capability makes scheduling a snap and you can easily filter by employee, day of week, and much more! Keep Them Coming Back Your regular clients form the backbone of your business, and they should never have to compete for a good appointment time. Take care of them with DaySmart Spa by easily scheduling recurring appointments that keep your regulars happy, and help keep revenue strong. --- ### Wellness Spa Software > DaySmart Spa is the leading wellness spa software in the industry. Get your Free Trial and see how easy DaySmart Spa is to manage your appointment book. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/wellness-spa-software/ Wellness Spa Software Wellness Spa Software for Client Care As a wellness consultant, you’re a key contributor to helping clients meet their personal wellness goals. Whether those goals include becoming more active, reducing stress, or simply looking and feeling their best, Daysmart Spa provides a software solution for your wellness spa. Hassle-Free Scheduling Using our software to run your wellness spa business and manage your appointments helps you: save time, increase revenue, and grow your barber business! Make your day run smoothly.  Color coding lets you see your appointments at a glance, drag and drop functionality makes it easy to schedule new appointments and adjust to changes. See your schedule on any device.  Use our mobile apps to look at appointments on the go, allowing you to plan your day. You can even schedule clients using your mobile device – anytime, anywhere. Automated reminders.  Our wellness software enables you to send automated text/email reminders to your clients, helping you cut down on no-shows by up to 40%. Complete Business Management As a busy business owner, you know it’s essential to manage your finances and inventory well – let Daysmart Spa help you! Manage your POS with ease.  Our POS software handles all transactions and makes ringing up sales a cinch. Our flexible, sleek, affordable All-In-One front desk will help you simplify your operations. Stock products clients want.  Get alerts when you’re low on your clients’ favorite products, and use our robust reports to identify your top sellers. Manage payroll, including bonuses and commissions.  Process payroll at the touch of a button, and set up incentive programs to reward your best employees. Expand Your Client Base Share promotions with current customers, win over new customers, and turn those mediocre campaigns into outstanding once with our marketing savvy tools. Email marketing campaigns.  Discover a whole library of professionally made templates so you can quickly and easily promote your wellness spa business, and increase your revenue with a few simple clicks. Track your results.  Discover which campaigns work to boost business at your spa and repeat those campaigns to keep customers coming back. Client criteria.  The marketing tools found in Daysmart Spa include dozens of criteria, helping you create profitable marketing campaigns targeting only the clients you want, when you want. Increase Booking, Increase Business With Daysmart Spa, you’ll spend less time on the phone confirming appointments and you’ll give your client’s great options for booking appointments 24/7! Launch your website with online booking.  Choose from a wide range of website templates to easily create your very own website. Let your client’s book 24/7 with online booking capabilities connecting your social channels. Encourage repeat bookings.  Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. Recurring clients means recurring revenue! Packages/Memberships.  Offer client memberships with exclusive discounts on services or retail products. Sell bulk packages for big events such as weddings to ensure your recurring revenue is thriving! Add-Ons Galore Like the sound of utilizing Daysmart Spa to streamline your wellness spa operations? You’ll love our array of add-ons! Reputation... --- ### Spa Software > DaySmart Spa software features countless digital tools to unleash the power of technology to make the business side easy – and focus your talents on what you do best. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/spa-software/ Software For Spas Of All Sizes! Get Spa Booking Software & So Much More! Powerful Spa Software People go to the spa not just to feel and look incredible, but to enjoy their experience. DaySmart spa software empowers you to create a client experience that they won’t forget. With our spa booking software, you can feel confident that your clients will keep coming back for more. Spa Software Appointment Book Our newly revamped, color-coded spa appointment book makes scheduling simple, empowers you to go paperless, and helps you book appointments more efficiently than ever before. To save even more time and expense, combine it with the other features of our spa management software and unleash the power of technology to make the business side easy – and focus your talents on what you do best. Credit Card Processing Integrated credit card processing simplifies checkout – no more switching between systems as your client waits. Consolidated reporting means no more reconciling bank statements with closed tickets to determine if you’ve been paid for all your work. “Meet or beat rates” means you save on every swipe! Integrated credit card processing enables secure card number storage which means you can also sell memberships, take online deposits, and charge for ‘no shows’! Spa Software Marketing Getting promotions to the right clients at the right time has never been easier. Recurring campaigns will ensure you never miss a birthday or anniversary, just pick a date for an e-mail blast and we will remember to send it for you! Completely customize campaigns and target clients based on dozens of criteria. Analyze which campaigns are working best with powerful referral tracking and reporting tools with open rate visibility! Powerful Reports & Dashboard Comprehensive and detailed reporting is important in order to make informed decisions that positively impact your business. With over 50 reports to choose from, you can be sure, whatever the metric, DaySmart Spa has what you’re looking for. Online Booking Keep your spa open 24/7 with powerful, customizable online spa booking! Your website contains online scheduling features, is entirely your own, and can easily connect to your Facebook account. Payroll Streamline payday with DaySmart Spa’s robust payroll that is easy to set up and integrate with your sales. Set up and add commission profiles, configure employee payroll, and edit payroll employees from one easy-to-use tab. Client Management Use personalized services based on detailed client history to attract and retain more clients. Design a loyalty program, track purchases, and store photos and notes to provide an unforgettable spa experience for your clients! Mobile Apps for Apple & Android Our mobile apps are formatted to make managing your spa on the run quick and easy. Check your appointment book. Check clients in and out. Review formula notes. It’s like having a mini version of DaySmart Spa right in your pocket! --- ### Spa Scheduling > DaySmart Spa's digital appointment book makes spa scheduling simple, empowers you to go paperless, and helps you book appointments more efficiently than ever before. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/spa-scheduling/ Powerful & Easy To Use Spa Appointment Book Spa Scheduling Made Easy! Your Digital Spa Appointment Book It’s time to kiss your physical massage appointment book goodbye — for good. Our digital spa appointment book makes scheduling simple, empowers you to go paperless, and helps you book appointments more efficiently than ever before. To save even more time and expense, combine it with the other features of our spa management software, including client management, marketing features, point- of-sale capabilities, and more. Unleash the power of technology to make the business side easy — and focus your talents on what you do best. Book More Appointments When clients call or text, simply open your Daysmart Spa software and add them to your schedule with a few simple clicks. Online bookings automatically populate so you’ll never have to worry about double booking again. No More No Shows Say goodbye to no-shows! Automatically send reminders via text or email to clients who have upcoming appointments. If the customer confirms, this will automatically update your appointment book – all you do is schedule the appointment; we take care of the rest. --- ### Software Release History Version 13 > DaySmart Spa Medical Spa Software release history for the latest version of the software. View all update and maintenance release details for Version 13. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/software-release-history-version-13/ Software Release History Version 13 2019 October 2 – Version 13. 2. 18 Build 3111 10/2/2019 Added ‘Turn on Text Marketing’ to the Setup Progress bar. When clicking on this item it will show the dialog for them to sign up for Text Marketing. Once the user signs up for Text Marketing through the software they will be shown a help dialog to guide them how to get started with Text Marketing. The new help dialog will be shown to the user when adding a text campaign but have less than 10 clients opted in. Marketing Wizard For users who have Text Marketing, they will now be shown a new Marketing Wizard when adding email and text campaigns. This wizard will guide users to easily create different types of campaign. Going through the wizard will default to select associated professionally designed templates, but the user also has the option to select their saved templates. August 27 – Version 13. 1. 18 Build 3102 8/27/2019 New feature – Text Marketing! On the Marketing screen there is a new option for ‘Add Text Campaign’ There is also a new drop down menu item ‘Send New Text Blast’ under the Messaging and Marketing tab. Setting up a Text Campaign is very similar to setting up an E-mail Campaign. Text campaigns will only target clients who have subscribed to receive text marketing. April 11 – Version 13. 1. 17 Build 3096 4/11/2019 Updated the DMS promo image and copyright year Added a new option to modify notifications for new Online Booking requests. This new setting will allow users to enable/disable notifications for new online booking requests and also set how often the notification will be shown. By default this setting will be turned on with a refresh rate of 30 seconds. Bug Fixes Fixed an issue where an Online Booking request with a membership service couldn’t be accepted. March 27 – Version 13. 1. 16 Build 3094 3/27/2019 Updated the DMS promo image and copyright year Changed the iSC Touch 250 CardConnect device to suggest tips based on the service total instead of the ticket total. Changed the CardConnect devices to show the service total instead of the ticket total on the tip step. The loyalty points prompt will no longer be shown automatically when viewing a closed ticket. When a product is marked inactive, it will no longer be set for auto-reordering. Bug Fixes If the user has employee permissions set up to not remember who is logged in and enforce permissions on formula notes, they will always have to enter their password when viewing them. Fixed an issue where membership services on OLB requests were not getting included in available services when the request was rejected. Fixed an issue where purchasing or using a gift card alongside a membership activation would prevent the membership from starting. Fixed an issue with the Minimal them where selected rows weren’t showing they were selected. January 31 – Version 13. 1. 14 Build 3088 1/31/2019 The Client... --- ### Send Us a File > Simply select the file from your device and upload. Please use this to send us a file like a database backup or a gift card design element like a logo. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/send-us-a-file/ Send Us A File Need to send a file to us? No problem! Just follow the steps below, and we will receive your file within just a few minutes. Send File Instructions: Please also be sure to notify the person to whom you are sending the file that it has been uploaded. Select the tab of the department you wish to send to. Enter your email address. Enter any message you’d like to pass along as well as your business name. Select “Choose File” and select the file you wish to transfer. Once all files are selected press “SendThisFile”. That’s it! Note: Please give the file you are uploading a descriptive name. You should change the file name on your computer as necessary before selecting it to upload above. --- ### Massage Therapist Software > Daysmart Spa's massage therapist software delivers the digital tools for your businesses success. Our software will support any business size or budge! - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/massage-therapist-software/ Massage Therapist Software Try it free for 14 days. No credit card required! Start Your Free Trial Run Your Practice Like a Pro If you’re like a lot of massage therapists, you like practicing your art and helping clients find new health and vitality. At the same time, the stressors of running a business can be overwhelming. DaySmart Spa massage therapist software doesn’t just schedule appointments – it takes care of employee scheduling, marketing, inventory, and reporting. Streamline Scheduling Using our software to run your Massage Therapist business and manage your appointments helps you: save time, increase revenue, and grow your operations! Make your day run smoothly.  Color coding lets you see your appointments at a glance, making it easy to schedule new appointments and adjust to changes. See your schedule on any device.  Use our mobile apps to look at appointments on the go, allowing you to plan your day. You can even schedule clients using your mobile device – anytime, anywhere. Automated reminders.  Our massage therapist software enables you to send automated text/email reminders to your clients, helping you cut down on no-shows by up to 40%. Expand Your Client Base Share promotions with current customers, win over new customers, and turn those mediocre campaigns into outstanding ones with our marketing savvy tools. Ready-made marketing templates.  Discover a whole library of professionally made templates so you can quickly and easily promote your business, and increase your revenue with a few simple clicks. Client criteria.  The marketing tools found in Daysmart Spa include dozens of criteria, helping you create profitable marketing campaigns targeting only the clients you want, when you want. Track your results.  Discover which campaigns work to boost business with open rate visibility, and repeat those campaigns to keep customers coming back. Manage Your Money Like a Pro As a busy business owner, you know it’s essential to manage your finances and inventory well. With Daysmart Spa software for your barber shop, you can manage your money like a pro. Know where you stand.  See your financial situation at a glance, from the cash register to the back office. Process credit card transactions and record them for straightforward, accurate bookkeeping. Stock products clients want.  Get alerts when you’re low on your clients’ favorite products, and use our robust reports to identify your top sellers. Manage payroll, including bonuses and commissions.  Process payroll at the touch of a button, and set up incentive programs to reward your best employees. Increase Booking, Increase Business With Daysmart Spa, you’ll spend less time on the phone confirming appointments and you’ll give your client’s great options for booking appointments 24/7! Launch your website with online booking.  Choose from a wide range of website templates to easily create your very own website. Let your client’s book 24/7 with online booking capabilities connecting your social channels. Encourage repeat bookings.  Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. Recurring clients means recurring revenue! Packages/Memberships.  Offer client memberships with exclusive discounts on services or retail products. For example,... --- ### Free Trial > No obligation. No setup fees. No credit cards. Choose your 14 day free trial today and start growing your spa business today! - Published: 2023-09-11 - Modified: 2023-10-24 - URL: https://www.daysmart.com/spa/request-a-free-trial/ Start your free trial today! Try DaySmart Spa free for 14-days! No credit card is needed and there’s no obligation to continue. --- ### Two-Way Texting > Scale personalized client relationships with two-way text messaging. Communicate with customers the way they prefer–by text. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/two-way-texting/ Nurture Personalized Client Relationships with Two-Way Text Messaging Easily send, receive, and reply to client text messages in real time, right from within Daysmart Spa! Start Your Free Trial Stay Connected, in Real Time In-App Notifications In Real Time With DaySmart Spa Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you: Questions regarding your spa’s opening hours Inquiries regarding their upcoming appointments Appointment requests for a particular stylist Reschedule/cancellation requests DaySmart Spa allows to manage client communication without sacrificing your personal time and attention. We just make it easier. Impress Clients With Speedy Replies Reply to client texts quickly with DaySmart Spa! DaySmart Spa alerts you to each incoming text so you never miss a single one. Want to send a new text?  Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria. DaySmart Spa For Mobile Keeps You In Touch On The Go! DaySmart Spa’s mobile apps for Apple and Android go wherever you go and keep you in touch with your business. It’s like having a mini DaySmart Spa right in your pocket! View, send and reply to texts right from the Messages tab in the Daysmart Spa app Allows for in-app and/or mobile notifications so you never miss a client’s text. Include emojis in your text messages to entice and engage clients 😀 💄 🙌 🎂 💅🏽 Receive photos from clients with past styles, make-up looks, inspiration and so much more! --- ### Reputation Management > Managing your reputation online starts with listening, let DaySmart Spa reputation management help you build good reviews and lose the rest! - Published: 2023-09-11 - Modified: 2024-08-01 - URL: https://www.daysmart.com/spa/features/reputation-management/ Protect and Nurture Your Reputation They’re talking about you online. Get into the conversation! Start Your Free Trial Keep Track of the Conversation Automate Review Requests Streamline the process of gathering reviews by automatically sending clients emails with direct links to your review page. This will make it easy for them to provide feedback and effortlessly boost your online reputation. Harness the Power of Loyal Customers Reputation Management enables you to encourage satisfied clients to share their positive experiences on Google, amplifying your online reputation and attracting more potential clients. Dedicated Review Report Stay on top of your business's online reputation with the Reputation Management report. Gain valuable insights into your clients' sentiments, identify areas for improvement, and track trends—all in one place! --- ### Remote Access > DaySmart Spa Software remote access enables on-the-go access to data such as spa package appointments, scheduling and business reporting. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/remote-access/ Manage Your Business On The Go Access installed software from any platform with an internet connection. Allow staff to check their schedules and appointments remotely. Start Your Free Trial Book Appointments Everything you do with Remote Access syncs to your business computer, so booking clients and completing sales on the go is the way to go to fill up your schedule and grow your client list. Run Reports 25 of the most essential reports in Daysmart Spa are right at your fingertips anywhere you are with Remote Access. Get up-to-the-minute, real time details on the performance of your business right from the salon app! Limit Access Keep your data safe from prying eyes with the ability to limit access to every Remote Access function. All your transactions are transmitted securely whether they’re done from the website or one of the apps. --- ### Quickbooks Connect > DaySmart Software Quickbooks® business accounting software integrates with Quickbooks® automating all your spa's accounting needs. - Published: 2023-09-11 - Modified: 2023-10-25 - URL: https://www.daysmart.com/spa/features/quickbooks-connect/ Automatically Move Transactions to QuickBooks® Start Your Free Trial Sync for QuickBooks For Daysmart Spa Deluxe & Premier Packages If you are a US-based Daysmart Spa Deluxe or Premier cloud subscriber, you can add the Sync for QuickBooks® to your Daysmart Spa account. Call our Sales team at (248) 283-4828 to discuss or you can add it to your account yourself (Options/More Features). You should already have purchased a QuickBooks® Online subscription – this software is a “connector” to QuickBooks® – it does not replace or include QuickBooks®. The Daysmart Spa connector will integrate with any of the QuickBooks® Online plans. Save time, eliminate errors and make your accountant happy!  After a very simple connection process, your accounts will be linked and all closed tickets (including tickets that are closed and then voided) will be pushed to clearly marked QuickBooks® accounts. Automatically sync: Products & Services Applied Discounts Redeemed Loyalty Points Packages Memberships Gift Cards You can export up to 90 days’ worth of data into QuickBooks® in a one time process and then the system will automatically continue to keep QuickBooks® updated in the background throughout the day. Connector for QuickBooks For Daysmart Spa Professional Package and Up QuickBooks Connect for Daysmart Spa Professional package and up is included at no additional cost and is compatible with QuickBooks Pro & Premier 2009 & up, QuickBooks Canada & UK 2010 & up, and QuickBooks Payroll Services. It is not compatible with QuickBooks Online. By pairing Daysmart Spa Professional package with the Connector for QuickBooks, you can track employee timesheets and run your own payroll. Print checks or pay via direct deposit, all at the touch of a button. Include tips, manage commissions, and deliver bonuses without the expense of an outside payroll provider. Eliminate Double Data Entry Instead of entering data in both Daysmart Spa and QuickBooks®, simply use this connector (free with any Pro subscription) to capture data from your salon management software and automatically populate your QuickBooks® accounts with POS transactions, paid invoices, and other financial data. Convenient, Customizable Syncing Set up the syncing schedule and options you prefer to automate data imports. When you need information outside your syncing schedule, it’s easy to import transactions manually. --- ### Business Reporting > Daysmart Spa provides all the real-time reports you’ll need to gather vital information and see key performance stats helping you optimize your business. - Published: 2023-09-11 - Modified: 2023-10-17 - URL: https://www.daysmart.com/spa/features/business-reporting/ Power Your Decision Making With Real-Time Reports Power Your Decision Making With Real-Time Reports Data will only benefit your business if you’re using it to make better decisions. Running real-time reports helps you indicate your spas best path for long-term growth, see key performance stats, and gather vital information. Orchid’s ready-made reports include everything from sales, clients, products, services, marketing, employees, operations, marketing, and online booking. With Orchid you’ll always have easy access to all the data you need to – strategize, stay organized, and grow! Product Sales Statistics Don’t just guess how your retail products are selling, with Orchid product sales statistics report you can easily see which products are making you money! Filter reports for the dates you desire and see the quantity sold, wholesale cost pet item, total wholesale cost, gross profit, net profit, and grand totals. Do you know what’s even more awesome about Orchid reporting? You can run these reports from any device, from your tablet to your cell phone – we won’t restrict you to be stuck reporting at the spa! Product Sales Statistics Don’t just guess how your retail products are selling, with Orchid product sales statistics report you can easily see which products are making you money! Filter reports for the dates you desire and see the quantity sold, wholesale cost pet item, total wholesale cost, gross profit, net profit, and grand totals. Do you know what’s even more awesome about Orchid reporting? You can run these reports from any device, from your tablet to your cell phone – we won’t restrict you to be stuck reporting at the spa! Sales Totals & Tax Trying to get a total of your sales for the day can be overwhelming. With Orchid, this information is conveniently gathered in our reporting system under the “Sales Totals and Tax” report. Customize this report to show certain employees, choose graph format, and filter by whatever dates you desire! --- ### Data Protection > DaySmart Spa Software protects your valuable business data with employee password protection, automatic backups and more. This is data security done right. - Published: 2023-09-11 - Modified: 2023-09-21 - URL: https://www.daysmart.com/spa/data-protection/ European Union General Data Protection Regulation and Data Transfer Addendum This Data Processing Addendum (“Addendum”) is part of and modifies all of Daysmart Software LLC’s service agreements and Terms of Conditions (hereinafter which agreements, whether expressly named or not, are collectively and severally referred to as “Agreement” or “the Agreement”). This Addendum is by and between Daysmart Software with its principal offices at 3520 Green Court, Suite 250, Ann Arbor, Michigan (“Processor” and/or “Data Importer”), on the one hand, and the Data Controller (“Controller” and/or “Data Exporter”) on the other, the latter either executing this Addendum by written execution or through website forms, or having been deemed a party to the Addendum by having been made aware of its contents and electing not to seasonably object. This Addendum is made and entered into as of the date of the Agreement or May 25th, 2018, whichever is later (the “Effective Date”). Controller and Processor are sometimes referred to herein individually as a “Party” and collectively as the “Parties. ” This Addendum applies to the Personal Data of EU residents, collected while they are in the EU, and, additionally, the processing of Personal Data in the EU. For the purposes of this Addendum and unless otherwise stated, the capitalized terms herein shall have the same meaning as the definitions used in GDPR or in the Standard Contractual Clauses for the Transfer of Personal Data to Data Processors established in Third Countries, which are contained in the annex to the “European Commission decision 2010/87/EC of 5 February 2010 on standard contractual clauses for the transfer of personal data to processors established in third countries” (“Standard Contractual Clauses”, or “Clauses” attached hereto as Annex 1), or the meaning assigned to such terms in the Agreement. RECITALS WHEREAS, the Parties have entered into the Services Agreement for the provision of services described therein, which Services Agreement is incorporated herein by reference as if fully set forth at length below; an WHEREAS, pursuant to Processor’s provision of services pursuant to the Agreement, Processor may receive custody of or store, process, or gain access to certain data files that may contain Personal Data as defined by GDPR as further described in Appendix 1 hereto; and WHEREAS, the Parties wish to ensure that adequate safeguards are in place with respect to the protection of the privacy of Data Subjects pursuant to the European Union General Data Protection Regulation (as amended or replaced from time to time) (“GDPR”) and therefore wish to amend the Agreement under the terms and conditions set forth herein; and WHEREAS, European data protection laws require data exporters in EU/EEA countries to provide adequate protection for transfers of personal data to non-EU/EEA countries, and such protection can be adduced by requiring the data importers to enter into the Standard Contractual Clauses for the Transfer of Personal Data to Third Countries pursuant to Commission Decision 2004/915/EC of 27 December 2004 (as amended or replaced from time to time) NOW, THEREFORE, for and in consideration of the mutual promises... --- ### Branded Apps - Published: 2023-09-11 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/features/branded-apps/ Client Facing Branded Apps Client Facing Branded Apps Getting Started Is Simple! Your new client-facing branded app listed on the App Store and Google Play will ensure you stand out from the competition, and your clients will love the convenience of interacting with your brand from anywhere, 24 hours a day. We make designing your slick app, tailored specifically for your clients, quick and easy, so you can enhance your professional image, increase instant communication, push promotions to sput activity, and so much more! You Design It Create an account and design your app – upload your logo, create an icon, select a background, and add applicable buttons. We Build It Once you’re happy with your design, preview your app for iOS & Android and submit it to our talented app designers. Your Clients Use It Once your app has been built and approved, it will be available for your clients to download on the App Store and Google Play. Improve Client Communication and Loyalty Once clients have downloaded your app, they can go ahead and request new appointments and reschedule existing appointments Clients can use the app to see last-minute availability. Easily encourages clients to refer friends to your business. Your new branded app will ensure you stand out from the competition and increase your profits in no time. Increase Profits with Instant Bookings and Referrals Once clients have downloaded your app, they can go ahead and request new appointments and reschedule existing appointments Clients can use the app to see last-minute availability. Easily encourages clients to refer friends to your business. Your new branded app will ensure you stand out from the competition and increase your profits in no time. Boost Business with Special Promotions and Online Reviews Offer your clients special promotions to help boost business during slow times. Easily let clients know about upcoming events. Encourage them to post good in-app reviews to help your business shine online! --- ### Makeup Artist - Published: 2023-09-11 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/makeup-artist/ Software For Makeup Artists Take Your Makeup Business To The Next Level Maybe you’re a dedicated makeup artist; perhaps that’s just one of your many salon related skills. Whether you’re self-employed or part of a larger business, Daysmart Spa will help you run your business smarter. Make Scheduling a Breeze Your makeup artist appointment book just got a whole lot simpler. Make your day run smoothly.  Color coding lets you see your appointments at a glance, drag and drop functionality makes it easy to schedule new appointments and adjust to changes. Busy day? Add clients to a waitlist with their preferred time/employee. See your schedule on any device.  Use our mobile apps to look at appointments on the go, allowing you to plan your day. You can even schedule clients using your mobile device – anytime, anywhere. Cut down on no-shows by up to 40%.  Send automated text/email reminders to your clients when they have an appointment coming up, they can confirm by replying ‘C’, automatically updating your appointment book. Give Your Clients an Unforgettable Experience Personalize your makeup services based on client history, detailed notes, and previous purchases to attract and retain more clients! Detailed client notes/history.  Give your clients the personal touch every visit by adding detailed customer notes.  See important data at a glance for client’s visit dates, total # of visits, total amount spent, no shows, upcoming appointments, purchased products, and more. Capture the look.  Take before-and-after photos of your best works of art and save them for every client. When they ask, “Do you remember how you did my makeup for that event last summer? ” you’ll have no problem saying “yes. ” Keep clients coming back.  Offer a loyalty program, based on your preferred points or rewards system, that’s tailor-made to fit your brand and marketing plan. Recurring clients means recurring revenue! Market Your Services & Expand Your Brand Daysmart Spa has multiple options for marketing your makeup business – win new clients, boost your online presence, and keep attracting repeat business! Launch your website with online booking.  Choose from a wide range of website templates to easily create your very own website. Let your client’s book 24/7 with online booking capabilities connecting to your social channels. Create email and text marketing campaigns.  Discover a whole library of professionally made templates so you can quickly and easily promote your business, and increase your revenue. Turn those mediocre campaigns into outstanding ones with open rate visibility! Packages/Memberships.  Offer client memberships with exclusive discounts on makeup sessions and retail products. Sell bulk packages for big events such as bridal parties to ensure your recurring revenue is thriving! Enhance Productivity & Save Time As a busy business owner, you know it’s essential to manage your finances and inventory well. With Daysmart Spa software for your make-up business, you can manage your operations like a pro. Manage your POS with ease.  Our POS software handles all transactions and makes ringing up sales a cinch. Our flexible, sleek, affordable All-In-One front desk will help you simplify your operations. Manage your inventory.  Keep everything running smoothly with... --- ### Spa Management Software | Daysmart Spa > Join the thousands of professionals using DaySmart Spa management software to manage appointments, schedule staff, & more. Try it free for 14 days! - Published: 2023-09-11 - Modified: 2025-04-10 - URL: https://www.daysmart.com/spa/ Spa Management, Simplified Online intake forms, online booking, customer engagement and marketing campaign tools, and so much more. Start Your Free Trial The Features A Modern Spa Needs To Thrive Online Booking Let customers book appointments when it works for them Online Forms Suggest clients complete intake forms and waivers online. Two-Way Texting Enjoy better (and easier! ) communication with your clients, anywhere, any time. Payment Processing Speed up client purchasing with integrated payment technology Client Database Safely store client names, addresses and key dates in one database Reputation Management Take control of your online reputation. See and select which reviews go live Keep your spa thriving Online Appointment Bookingwith DaySmart Spa Clear Client Organization Use our spa management software to keep up-to-date with your client database. Names, contact information, product preferences, and past services are all stored within DaySmart Spa. You can even send clients a thank you text or birthday greeting with DaySmart Spa’s client management tools. Automatic and Effective Appointment Reminders Send automatic text reminders to your clients from within DaySmart Spa. You will love this tool that prevents no-shows and keeps treatment rooms busy. Integrated Payment Technology DaySmart Spa has easy-to-use software for spas featuring integrated payment technology that lets your clients check out quickly, ensuring a great experience from the moment they enter your spa to the time they leave feeling refreshed and rejuvenated. Centralize and Secure Your Data It's time to get beyond paper & pencil and embrace technology that can transform. We're Here to Help. Our US-based spa success experts can help get your questions answered and you up and running in no time. News and Insights --- ### Downloads and Drivers > A complete listing of DaySmart Pet Software support downloads and drivers. Including software for compatible point-of-sale hardware and other software add-ons. - Published: 2023-09-06 - Modified: 2023-11-01 - URL: https://www.daysmart.com/spa/support/downloads-drivers/ Downloads and Drivers Desktop Software Downloads Additional Downloads --- ### Support > You have questions, we have answers! Check out our frequently asked questions page for details for your business about DaySmart Spa Software. - Published: 2023-09-06 - Modified: 2025-03-21 - URL: https://www.daysmart.com/spa/support/ Customer Support Unlimited support and training allows you to make the most of your DaySmart Spa subscription and understand every feature available. Reach out today. We are here to help! Support Center If you are not sure which version of DaySmart Spa you have, try live chatting with a support representative or send an email directly to support@daysmart. com requesting help. Cloud Version Desktop Version --- --- ## Posts ### Less Stress, More Wellness: 7 Simple Self-Care Tips for Spa Owners > Devoting all your energy to making your spa a success can be truly draining. But self-care is non-negotiable. Read on for less stress and 7 simple self-care tips to boost your mood, and take back control of your time and well-being. - Published: 2025-04-04 - Modified: 2025-04-04 - URL: https://www.daysmart.com/spa/blog/less-stress-more-wellness-7-simple-self-care-tips-for-spa-owners/ - Categories: Blogs Devoting all your energy to making your spa a success can be truly draining. But, as a spa owner, you understand self-care is non-negotiable. It's important to make time to relax and recharge to stay at the top of your game both inside and outside the workplace. Read on to find simple ways to restore the balance and take back control of your time and well-being. Devoting all your energy to making your spa a success can be truly draining. But, as a spa professional, you understand that self-care is non-negotiable. It's important to make time to relax and recharge to stay at the top of your game both inside and outside the workplace. Read our self-care tips for simple ways to restore the balance, boost your mood, and take back control of your time and well-being. Did you know that April is Stress Awareness Month? As a busy spa owner, you know firsthand how hectic things can get. But while you're pouring your heart and soul into your business to make it grow and maintain regular customers, make sure you're still enjoying yourself. You don't want it to become a chore and, while occasional stress is normal and sometimes a good motivator, it's not healthy to get to the point where work is creeping into your personal life and becoming all you think about day and night.   There are so many ways to bring a little joy back into your day to day—including simple self-care options for all budgets and personal situations, even parents juggling family life and work. You just need to use your imagination. Feeling uninspired? That’s ok too! DaySmart Spa is here to kickstart the process and help you on the road to feeling more like you again.   You see and look after countless people at the spa each day, but there’s nothing like spending time with those who matter most to you to lift your spirits. Connecting with people you care about helps boost your levels of dopamine, serotonin, endorphins, and oxytocin, also known as the feel-good hormones. So, make time to give someone a hug, play with your pets, phone a relative, or hold hands with your partner. These simple actions have been shown to improve how your body works and the way you feel. Self-Care Tip #2: Get Physical  Don’t worry—we know you’ve been on your feet all day and hitting the gym is probably the last thing you feel like doing. If you enjoy waking up at dawn every day and going for a run, great. But there are less intense ways to feel the benefits of physical activity. We’re talking gentle exercise, like warmups to stretch those tired muscles. But you could also try cycling to the spa or something a bit more out there like a fun Zumba session or a dance class with a friend. If you’re feeling self-conscious, you could always start with an online video to see how it goes. Self-Care Tip #3: Get Outside Think about how much time you spend indoors—you’re at the spa, in your car, at home... but when are you just outside? (And no, the store doesn’t count). Don’t wait until summer to feel the sun on your skin or to enjoy nature. Make a point of taking short breaks throughout the day. Go for a walk to clear your mind or, if possible, visit the... --- ### 7 Ideas to Kick-Start Your Self-Confidence - Published: 2025-04-04 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/blog/7-ideas-to-kick-start-your-self-confidence/ - Categories: Blogs, EBOOKS Work is important but it's a means to having a better quality of life and doing more of what you enjoy—not becoming a slave. Pouring your precious time and energy into running a successful spa can be truly draining. Work is important but it's a means to having a better quality of life and doing more of what you enjoy—not becoming a slave. We'll look at how to: ✅ Start feeling like you again✅ Regain control of your time and well-being✅ Show yourself the same TLC you show your clients Ready to switch spa stress for wellness? 🫶 . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 918, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Spa Guide - Switching Stress for Wellness" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/blog/7-ideas-to-kick-start-your-self-confidence/? access=aBV0qZLaZx"; return false; }); }); }); Download --- ### How DaySmart Spa Is Helping You Achieve Your Spring Business Goals > At DaySmart Spa, we regularly speak to spa owners like you and research common pain points to provide you with actionable tips and strategies to grow your client base, market your services, and boost your income - Published: 2025-03-24 - Modified: 2025-03-24 - URL: https://www.daysmart.com/spa/blog/how-daysmart-spa-is-helping-you-achieve-your-spring-business-goals/ - Categories: Blogs Join us as we recap Q1 and see how DaySmart Spa is helping you achieve your business goals as we move into spring. Q1 is drawing to an end, and it’s been a busy one! At DaySmart Spa, we strive to improve our software to help elevate your business and achieve the success you deserve. In addition, we regularly speak to spa owners like you and research common pain points to provide you with actionable tips and strategies to grow your client base, market your services, and boost your income. Let’s take a look back at what resources are available for you to date. January Highlights: Leveraging the 2025 Trends A new year brings exciting new trends, and we really started out with a bang! Among the insightful responses you gave us in our spa customer survey, you told us 26% of you grew your business last year by adding new services, while 13% used new technology, and a further 13% leveraged client reviews. What's more, 65% of you anticipate growth in 2025 by adding new services, while 35% will focus on marketing, and 31% will hire more staff. Go spa professionals!   By combing through the data, we were also able to identify the top 4 spa business trends to watch in 2025, namely: ✨ 1. Adopting new technology to innovate and grow  ✨ 2. Using positive online reviews to strengthen the brand  ✨ 3. Online visibility for maximum scheduling and flexibility  ✨ 4. Introducing surcharging to cover card processing fees This information was far too good to keep to ourselves and, since we really want your spa to succeed, we packaged it into a handy Trends 2025 Report and added tips and ideas for you to leverage these trends and give your spa a glow-up over the next 12 months.   February Highlights: Growing Your Business with Valentine Marketing  Love it or hate it, flowers, chocolate, and those little heart emojis seem to be everywhere throughout February 🫶 Nevertheless, Valentine’s Day is definitely a trend worth jumping on in the spa industry. We showed you how to use it to your advantage in our blog post 11 Valentine’s Day Marketing Ideas to Boost Your Spa. We also created a blog post on Finding the Right Spa Management Software For Your Needs and a more in-depth buyer’s guide for new spa owners or professionals struggling to manage their day-to-day with their current software (or—gasp! —for those still using pen and paper). This guide tackles common concerns spa professionals tend to have and includes a list of top features to look out for, key questions to ask software providers before a move, as well as expert advice and recommendations. At DaySmart Spa, we regularly speak to spa owners like you and research common pain points to provide you with actionable tips and strategies to grow your client base, market your services, and boost your income. March Highlights: Exploring the Power of Client Reviews  🗣️ Word of mouth is where it’s at, which is why we really homed in on... --- ### Why Client Reviews Can Help Make or Break Your Spa Business - Published: 2025-03-20 - Modified: 2025-03-21 - URL: https://www.daysmart.com/spa/blog/why-client-reviews-can-help-make-or-break-your-spa-business/ - Categories: Blogs Is your spa growing to the point where your staff is struggling to make it through the week? It might be time to go digital or level up with a more powerful spa management software to meet your business’s growing needs. Read on to recognize the telltale signs and learn what you should be looking out for in potential new spa management software to streamline daily operations and take the stress off you and your staff. Client reviews can be a real goldmine for your business. No matter how many fancy marketing tricks or social media hacks you try, word of mouth is still the most powerful way to drive customers through your door. Read on for tips to maximize client feedback to grow your spa and your income. Think about the last time you made a purchase. An important purchase. Was it a straightforward process or were you a bit hesitant? Did you search the brand on Google before committing or ask friends and family for advice? Chances are you did. It’s human nature. We all want to be sure we’re not throwing our hard-earned cash down the drain, so we do a little research and ask other people for their opinion. Client Reviews in Numbers Your clients do this too before they set foot in your spa. In our high-paced society, finding time to devote to self-care can be tough, so, clients want to be sure to choose a place they'll leave feeling fresh and de-stressed instead of frustrated and out of pocket. Not convinced? The numbers speak for themselves. For a start:  🔎 91% of millennials say they trust online reviews as much as friends and family 🔎 89% of clients won’t take any action before checking out a company’s reviews 🔎 70% of clients take it a step further, reading reviews four times before trusting a business 🔎 52% of consumers won't choose a business if its overall rating is under 4 stars 🔎 15% of clients say they don’t trust business with no reviews  And it shouldn't really come as a surprise. After all, public reviews provide social proof, increase your credibility, and help clients make the decision to trust in your business, or not. You'll also boost your search engine optimization (SEO), helping new clients to find your spa more easily online. That’s why it’s important to make sure you build up a collection of genuine reviews to showcase your services and capabilities. It’s important to make sure you build up a collection of genuine reviews to showcase your spa and services. Collecting and Publishing Client Reviews We get it. You're busy running your spa, attending to clients, managing staff, logistics, overhead... where do you even begin to find the time to ask clients for reviews? Enter DaySmart's Reputation Management tool. It really does all the work for you, saving you time and effort by automatically sending clients emails with direct links to your review page, and allowing you to address their feedback promptly. What's more, with Forbes Advisor revealing that 77% of clients are willing to leave a review when asked, you can have glowing testimonials on your site in no time. If you'd like to learn more about DaySmart's Reputation Management tool and how easy it is to use, don't miss our on-demand webinar. What Features The Value of Client Reviews New Spa Management Software Offer?   Looking at the stats above, it's pretty clear how clients feel about online reviews. Reviews... --- ### Video Library | DaySmart Spa > View the Daysmart Spa complete video library here. - Published: 2025-03-20 - Modified: 2025-04-25 - URL: https://www.daysmart.com/spa/blog/video-library/ - Categories: Videos --- ### Channeling Client Reviews for Spa Growth - Published: 2025-03-07 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/blog/channeling-client-reviews-for-spa-growth/ - Categories: Blogs Did you know your clients are your most precious resource when it comes to growing your spa? Word of mouth consistently beats fancy marketing campaigns and trending social media tactics. We’ll look at all the ways you can use client feedback to boost your reputation—and your income—including: ✨ Rolling out a successful referral campaign✨ The role of Google, Facebook, and SEO✨ Handling negative feedback effectively Download now to boost your client base! 🤩 . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 918, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "Spa Client Reviews Guide" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/blog/channeling-client-reviews-for-spa-growth/? access=FuOZC40sSJ"; return false; }); }); }); Channeling Client Feedback for Spa Growth_Downloadable guideDownload --- ### Finding the Right Spa Management Software for Your Needs - Published: 2025-02-26 - Modified: 2025-02-26 - URL: https://www.daysmart.com/spa/blog/finding-the-right-spa-management-software-for-your-needs/ - Categories: Blogs Is your spa growing to the point where your staff is struggling to make it through the week? It might be time to go digital or level up with a more powerful spa management software to meet your business’s growing needs. Read on to recognize the telltale signs and learn what you should be looking out for in potential new spa management software to streamline daily operations and take the stress off you and your staff. Is your spa growing to the point where your staff is struggling to make it through the week? It might be time to go digital or level up with a more powerful spa management software to meet your business’s growing needs. Read on to recognize the telltale signs and learn what you should be looking out for in potential new spa management software to streamline daily operations and take the stress off you and your staff.   Owning a thriving spa can be extremely rewarding. Yet, we’re sure there are times you feel overwhelmed or plain exhausted. You might be a great therapist, love chatting to clients, but find it hard to manage your schedule. Or maybe you’re a whiz at keeping your appointment book up to date, but you struggle to navigate between answering calls, juggling late cancelations, or can’t quite sort out pesky staffing problems. Believe it or not, your day-to-day can become a lot simpler by going digital. No longer using pen and paper? Then it could be time to switch to more reliable software that meets your spa’s specific needs. Read on to learn what questions you should be asking and which features you should be looking out for to steer your business back on the road to success. Do You Need New Spa Management Software? Switching to a different spa management software solution is an important decision. It might not be something you are ready to do today, but postponing the inevitable will only harm your spa in the long run. Believe it or not, your day-to-day can become a lot simpler by going digital. No longer using pen and paper? Then it could be time to switch to a more reliable software that meets your spa’s needs.   Whenever you find a quiet moment, take some time to reflect on your current situation and where you would like to make changes. Here are some useful questions to ask yourself before considering a move: → 1. Are booking challenges causing me to miss out on new or returning clients?   → 2. Am I spending too much time multi-tasking when my spa management software could be lightening my daily load?   → 3. Does my current system lack basic features that would remove stress from daily activities?   → 4. Is time spent on admin tasks draining my staff—and my budget?   → 5. Has business growth slowed recently?   → 6. Could I offer clients and staff a more positive experience?    If you answered ‘yes’ to even one of these questions, we strongly suggest you take a look at shaking up your current spa management system, whether that’s going digital or finding a more powerful solution that keeps up with your specific needs.   Keeping an Open Mind About Spa Management Software Possibilities When thinking about the different spa management software options on the market, your long-term goal should be making your daily operations run more smoothly. This will ensure you are more... --- ### The Right Spa Software for You - Published: 2025-02-18 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/blog/finding-the-right-spa-software-for-you/ - Categories: Blogs It can be difficult to find the right spa software for your needs. Our free guide is packed with helpful advice, vital questions to ask software providers, and a checklist of key features to look out for. 🤔 Struggling to find reliable software to manage your spa? Our free buyer’s guide is just what you need! It’s packed with: 🔎 Helpful advice for spa owners🔎 Vital questions to ask providers🔎 A checklist of key features to look out for Download now to power up your search for the perfect software. Enjoy clearer thinking!  ☺️ . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 918, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "2025 Spa Software Guide" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/blog/finding-the-right-spa-software-for-you/? access=hMy6je7jPJ"; return false; }); }); }); Spa - 2025 Buyers GuideDownload --- ### 11 Valentine’s Day Marketing Ideas to Boost Your Spa - Published: 2025-01-31 - Modified: 2025-01-31 - URL: https://www.daysmart.com/spa/blog/11-valentines-day-marketing-ideas-to-boost-your-spa/ - Categories: Blogs Love it or hate it, Valentine’s Day is coming up soon. With people scrambling to come up with romantic gifts and experiences to buy for their partners, it’s a great time to get creative with spa promotions. Read on for 11 Valentine’s Day Marketing Ideas to Boost Your Spa and drive profits. Love it or hate it, Valentine’s Day is coming up soon. With people scrambling to come up with romantic gifts and experiences to buy for their partners, it’s a great time to get creative with spa promotions. Read on for 11 Valentine’s Day Marketing Ideas to Boost Your Spa and drive profits. Creating campaigns for special occasions like Valentine’s Day is an important part of marketing for small business owners. If the thought of coming up with a new strategy in the next two weeks has you breaking out in a cold sweat, relax! We’ve got some great ideas for you. Read on for our 11 Valentine’s Day marketing ideas to boost your spa and show your customers some love. 1. Create the Ultimate Pamper Session  Spa packages make great gifts, but you could go the extra mile by creating a special Valentine’s pamper package.  Customize your spa’s most luxurious treatments to include little treats, like chocolate-covered strawberries and a glass of champagne, or a classic bouquet of flowers. This can make your customer's experience extra special. 2. Team Up with Local Businesses  What’s even better than a package deal? Teaming up with other local businesses to put something truly unique together! Approach local restaurants, florists, and other businesses to see if you can negotiate a deal that will suit both of your customers. It’s a win-win situation for you, your new contacts, and your customers. 3. Make Your Own Unique Spa Gift Baskets  As well as selling treatments for Valentine’s Day, you can also sell products. Not everyone has the time to come in for a spa session, and a package full of lotions, scrubs, and soaps will allow people to pamper themselves at home.   Group your best products together and arrange them in a beautiful gift basket with fancy ribbons. You could have a wide selection, with different options for different price ranges and tastes. Top tip: Try creating a men’s grooming set, a mani-pedi set, a hair treatment set, and more. They’re sure to fly off the shelves! 4. Offer Massage Therapy Lessons Getting a massage from a professional is great, but lots of people wish they could get the same treatment from their partner. With a couples massage lesson, they can! Host massage lessons for couples, where they can learn some techniques and practice on each other. Many people prefer to buy experiences instead of objects as gifts, as it gives them something a little bit different to do. It might even help improve their relationship!   5. Advertise Couples Treatment Deals  It's no surprise that candies, cards, and flowers are some of the most popular Valentine’s Day gifts. Give your customers the option to try something different this year by offering a treatment promotion just for couples.   Whether it’s massages and body scrubs, manicures and pedicures, or relaxing facials, couples will love having them done together. It gives them an excuse to pamper themselves, while treating their partner at the same time.  ... --- ### Understanding Current Business Trends to Future-Proof Your Spa   - Published: 2025-01-27 - Modified: 2025-01-30 - URL: https://www.daysmart.com/spa/blog/understanding-current-business-trends-to-future-proof-your-spa/ - Categories: Blogs, Uncategorized We surveyed a group of DaySmart Spa customers to understand what they are doing to grow and become more successful. Read on to learn more or skip ahead and download your free guide.   A new year brings exciting trends and, with the global beauty and wellness products market projected to reach a staggering $2,765. 8 billion by 2030, there’s no shortage of opportunities to make 2025 your most profitable year to date.   How DaySmart Spa Can Help Boost Your Business  It’s not always easy to know where to start though, is it? You might be feeling overwhelmed, understaffed, or just a little uninspired. Don't worry because DaySmart Spa is here to bring you real insights into what is shaping the industry in 2025! We want to see your spa succeed. What better way to win over new clients and boost your earnings than by learning from other business owners who’ve already done it?   We conducted a survey of some of our spa customers to monitor their success during 2024 and find out what they have lined up to continue crushing it in the year ahead. The results were real eye-openers!   Spa Industry Insights Through a Customer Lens  For example, we learned that an impressive 65% of our customers will add new services in 2025, while 35% will be increasing their marketing efforts for continued growth.  Discover how.   These insights were far too valuable to keep to ourselves, so we turned them into a free downloadable guide and added some quick tips to help you replicate our customers’ success at your own spa.   🤔 What’s Inside the Free Spa Business Trends 2025 Guide? This guide is packed with material to help you make 2025 your best year yet! You’ll learn what success means to other spa owners like you and how they measure it, whether it’s thanks to positive client reviews or good marketing. We’ll look at how they’ve grown their business over the past year, and where they go to stay informed and get fresh ideas on the latest industry trends and techniques, from social media to supply distributors and more. You’ll even find out what areas cause them the most stress, as well as what they are targeting for success in 2025.   If that wasn’t enough, you’ll also uncover the top 4 spa business trends currently on the rise and set to make an impact this year... Don’t get left behind—use this knowledge to give your spa the boost it deserves in the year ahead!  ✨ Grab your free guide to Understanding Current Trends to Future-Proof Your Business. --- ### 4 Business Trends Shaping Spas in 2025 - Published: 2025-01-22 - Modified: 2025-04-30 - URL: https://www.daysmart.com/spa/blog/top-4-spa-business-trends-2025/ - Categories: Blogs Want foolproof ideas to boost your spa business? An impressive 65% of our customers say they'll add new services in 2025, while 35% will be increasing their marketing efforts for continued growth. We compiled their tips and insights to create a guide to help your spa succeed. You’ll discover:  💡What contributed to their success and growth💡Where they stay informed on trends and techniques💡The top 4 business trends boosting success this year  Ready to make a 2025 to remember? Download now to level up!  🚀 . mktoCaptchaDisclaimer { display: none ! important; } . grecaptcha-badge { visibility: visible ! important; } jQuery(document). ready(function { MktoForms2. loadForm("https://info. daysmart. com", "551-JXV-404", 918, function(form) { // Set any additional fields form. addHiddenFields({ Lead_Source_Detail__c: "2025 Spa Business Trends Guide" }); // Set the form submission behavior form. onSuccess(function(values, followUpUrl) { // Redirect to the follow-up URL window. location. href = "https://www. daysmart. com/spa/blog/top-4-spa-business-trends-2025/? access=hDNgRBFghcRH"; return false; }); }); }); Spa Business Trends Report 2025Download --- ### Streamlining the Booking Process to Increase Small Business Productivity > Cost-effectively acquire and retain more fitness customers by monitoring marketing campaign ROI using these key metrics and strategies - Published: 2024-08-09 - Modified: 2024-07-22 - URL: https://www.daysmart.com/blog/streamlining-the-booking-process-to-increase-small-business-productivity/ - Categories: Blogs, Uncategorized We've all been there. Trying to book a new fitness class, tickets to see our favorite band, or maybe even a styling consultation at a retail store. We want it to be quick and easy. Instead, the process is clunky, there are way too many steps, and sometimes we get so annoyed that we just give up. Now, it's not just frustrating for us customers. Businesses (especially those smaller ones looking to grow) feel the pain, too. But what if there was a way to fix all that? Well, we've got some good news for all you small business owners out there: there is, indeed, a better way to handle the booking process. Here’s a complete lowdown on how to do just that. Benefits of Streamlined Booking Systems An online booking system is a digital tool that lets your customers book appointments, tickets, or services online, without the added stress of those long phone calls or those back-and-forth emails. It's similar to having a 24/7 receptionist who never sleeps. 94% of US customers want online booking and are switching to providers who offer it. So let’s talk about some of the awesome perks of having a streamlined booking system. Enhanced Customer Experience People everywhere want the option to book online. That’s true both in the United States (as we showed you above), but also across the pond, in countries such as the UK.   Image sourced from bookinglive. com In fact, 69% of UK customers want the option to book online. Even more when we're talking about our tech-loving, TikTok-scrolling Gen Z crowd—they practically live online! With an online booking system, your customers can book their appointments or tickets whenever and whenever they want, without having to wait for “standard” business hours. The bottom line? A smooth, seamless experience that makes customers happy. Increased Employee Productivity We mentioned earlier that a streamlined booking system doesn't just benefit your customers—it helps your team out, too. With a streamlined online booking system, your staff spends less time juggling phone calls and managing schedules. Instead, they get to focus on what they do best, delivering the service you hired them to provide. No more double-bookings for personal training sessions or last-minute cancellations messing up their yoga flow. Better Data Management and Analytics Your booking system does a lot more than just booking appointments. In the background, it's quietly collecting a ton of information about your customers (their preferences, contact details, booking history), all neatly organized without you lifting a finger. What can you do with this data? Well, think of it as having the inside scoop on your customers. You might have a Pilates fanatic who loves morning classes and always books a spot for that popular 7am Friday class. Or a skincare lover who's all about facials and eager to try every new treatment you offer. When you've got this kind of intel, you can hugely personalize their experience.  What's more, if you have an ERP platform, DaySmart accommodates it so you can... --- ### 5 Customer Service Complaints Solved by User-Friendly Booking Software > The right software can be great for your business and your customers! Learn about common customer service complaints. - Published: 2024-04-24 - Modified: 2024-04-24 - URL: https://www.daysmart.com/blog/customer-complaints-solved-by-software/ - Categories: Blogs, Uncategorized When it comes to successfully running any business, most roads lead to customer satisfaction. This is even more true for small businesses. When your business runs well, your customers and clients are usually happy. When things get bumpy, customer satisfaction tends to drop. In many ways, customer satisfaction is a great way to measure how well your business is doing—no matter how complex your operations become. It's really that simple. But as you already know, “simple” doesn’t necessarily mean “easy. ”  The good news? There is a single solution that can fix multiple issues, make your customers happier, and help your business grow. That one thing is user-friendly booking software. It’s a powerful way to turn many common customer complaints into positive customer experiences—instantly. What does user-friendly really mean? If you’re unfamiliar with the term “user-friendly,” don’t worry. You don’t need to be a computer expert to understand what it means. Simply put, websites or software are user-friendly when they are easy to use. They feel simple—and getting things done is intuitive. You can quickly accomplish what you need to do without a lot of guesswork. Put another way, have you ever visited a website and found it difficult to use? Maybe the design made it feel confusing. Or the language and instructions weren’t clear. Whatever the reason, you had to struggle to do what you went to the site for in the first place. All of this is the OPPOSITE of what it means to be “user-friendly. ” Fact is, when the experience with software or a site is difficult to navigate, customers tend to be less satisfied with that business overall. The same goes for the software your staff and customers use. You can think of your booking software as a digital front-door to your business. A good experience there sets the tone for a great experience overall—and leads to more customer satisfaction, a boost in appointments, and opportunities for your business to grow. As a bonus, user-friendly booking software can deliver more than happy customers. It can make things easier, more streamlined, and efficient for you and your staff—so you can focus on delivering the best service and experience possible! And while each small business is different, turning customer complaints into customer satisfaction is key to every business’s success. So let’s look at the top five customer complaints and pain points user-friendly booking software can fix—and turn those frowns upside down. Customer Pain Point 1: Confusing Online Booking You never get a second chance to make a first impression, and a confusing booking process can quickly turn off potential clients—leading to abandoned bookings and a tarnished first impression. The crux of the issue lies in a design that doesn’t make things easy for your customer—and forces them to jump through unnecessary hoops. The result? They get frustrated. Or worse, they disengage completely. Consider a scenario where a client visits a booking website, only to be greeted with a cluttered look, vague instructions, and a confusing path to... --- ### Integrated Payments: 5 Things Every Business Owner Should Know  > Looking to optimize your payment system? Get crucial insights and tips to enhance your business's financial operations. - Published: 2024-03-26 - Modified: 2024-03-26 - URL: https://www.daysmart.com/blog/integrated-payments-for-your-business/ - Categories: Blogs Owning and operating a business is more complex than ever. In addition to delivering the best for your customers and clients, competition gets fiercer all the time. You want to grow, but you also may not have all the resources, time, and team it takes to stay one step ahead. Incorporating integrated payments with your business is a way you can stand toe-to-toe with the biggest players in your market, and it’s simpler than many business owners expect. The fact of the matter is, if you aren’t incorporating a modern, seamless payment system in your business, you run the risk of falling behind. The good news? It’s not too late to get up to speed. The better news? Getting started right now can be simple, and the benefits of integrated payments can deliver exponential opportunities for growth, differentiation from competitors, and an exceptional experience for your clients and customers. Read on to understand why customers today expect—and deserve—the simplicity and seamless experience integrated payments deliver. You’ll understand not just why your business should utilize integrated payments—but also the dangers of not using it. Finally, you’ll learn practical steps to implement integrated payments, and hear from business owners who took the plunge—and reaped the benefits. Let’s dive in and explore everything you need to know about integrated payments and why they are fundamental to growing a successful business.    Start by understanding what integrated payments are—and what they are not. The easiest way to explain integrated payments is this: it’s a way to handle payment processing for small businesses. But beyond simple point of sale transactions, it’s a system that enables you to accept electronic and card payments, and works directly with your business management software. It’s not just about making checkout easier. It can help streamline many of your business operations and give you more opportunities for growth. Simple Payments: Clients can pay for services and products directly through your website, app, or in your store. That means a faster, easier customer experience that’s consistent online, offline, or on the go.   Inventory Management: Every transaction can automatically update your business's inventory. So keeping track of what you have in stock—and what you need to order—is simpler than ever.   Data Insights: See what’s selling, and what’s not. Gain insights into what your customers and clients want more of—and make informed decisions that translate into growth.   For fitness centers, this could mean managing membership payments, and seeing what classes your members want more of. For a vet, integrated payments can help you understand patient lifetime value—and clearly track revenue per visit. For a spa, it could result in streamlined bookings and staffing—and more satisfied clients. . No matter what your business offers customers and clients, integrated payments can make your systems run more smoothly. And while some small businesses may want to avoid credit card processing fees, but it’s important to look at the big picture. When you look at all the benefits to your business and your customers,... --- ### 3 Reasons Why Clients Aren’t Booking with Your Business and How To Fix It  > Daysmart Pet shares three reasons why clients aren’t booking with your pet care business and the steps you can take to fix them. - Published: 2024-03-13 - Modified: 2024-03-13 - URL: https://www.daysmart.com/blog/3-reasons-why-clients-arent-booking-with-your-business-and-how-to-fix-it/ - Categories: Blogs There’s nothing like seeing a full calendar of client bookings. Busy periods of your schedule mean you’re at the top of your game, your employees are giving their all, clients are happy, and revenue is rolling in.  But what do you do during the slow periods when you open your schedule and see a whole lot of nothing? To help, we’ve got three reasons why clients aren’t booking with your business and the steps you can take to fix them. 1. Ineffective Online Presence Never underestimate the impact that your website and online listings can have on your small business. Your website serves as a vital platform for engaging with potential clients and providing them with the precise information they seek. From showcasing your services and pricing to offering a seamless appointment booking process, it all boils down to ensuring a seamless user experience that leaves clients satisfied and eager to choose your business. Having a user-friendly and mobile-responsive website is key to increasing appointments booked. In fact, 82% of clients use mobile devices to book appointments. If they can’t easily make an appointment on their phone, they’re going look for a business that does. Once they find your website or online listing, is the information listed there correct and current? Incomplete and out-of-date information is another roadblock to client bookings. Trying to book a service that is no longer available or seeking days and times that have since changed will cause clients to go elsewhere. Your online reputation matters as well, reviews can be one of the biggest setbacks - or a great leg up - for many businesses It’s common for reviews and ratings to appear in an online search, and they are pulled from social media and business listings sites. If you’re not using reputation management tools to leverage reviews, clients may look elsewhere when they can’t find recommendations. 2. Inadequate Marketing and Promotion Marketing goes hand-in-hand with your online presence and its ability to drive client bookings.   Are you using your online and community presence to promote awareness and visibility? Coming up with marketing promotional strategies is helpful, but not having the right tools for execution and follow-up will make these efforts more challenging. Social media is key for business growth. If you’re not posting photos and videos of the work you do, the trends you’re following, and the knowledge you possess, you won’t be noticed by clients in your community. Scroll down for marketing solutions and recommendations. 3. Subpar Customer Experience  The customer experience is a key factor in whether or not they’ll come back. Small business owners have the unique challenge of finding unique ways to create positive experiences for everyone who walks in the door. Customers want a personalized, customized experience when they book an appointment. They want staff to acknowledge their individual preferences and expectations, resulting in a service that’s tailored just to them. Lack of soft skills and the ability to build relationships add to the experience, making it unpleasant... --- ### How to Advertise Your Business Locally > Daysmart Software provides several ways to build an audience for your local business, and marketing strategies to target locals. - Published: 2024-03-13 - Modified: 2024-03-13 - URL: https://www.daysmart.com/blog/advertising-small-business-locally/ - Categories: Blogs If you own a small business, you know how important it is to develop a relationship with local customers. Building a relationship with the locals is essential for continued business and growth; for any small business. After all, if people who live nearby aren’t visiting their local businesses, why would others from further afield make the trip? Unfortunately, advertising locally is not as simple as you might hope. However, once you understand how to implement effective advertising, the results you will see will be monumental. Suppose you can successfully separate your offering from the competition and engage with your local customers. In that case, you will see plenty of knock-on effects, such as more business, more positive reviews, and even some more customers that are not local. This article will guide you on how to advertise your business locally to good effect and help you continue to grow and build your brand. Key takeaways for your business From this article, you will learn the following: How to create marketing campaigns that resonate with your local customers and help you stand out from the competition. You can employ a range of digital and physical marketing tactics to experience more local business from local customers. Any business can use several free and cost-effective marketing tools, regardless of size or marketing budget. Ways You Can Promote Your Local Business Start a Company Blog Developing a company blog is one of the most effective marketing strategies available to you. Not only is blogging completely free to execute, but it can also lead to several new potential clients discovering your business. By writing plenty of blog content surrounding your industry, you will show potential customers just how knowledgeable you are about the field, and it will build your trust and reputation. Not only that, but Google’s ranking system will also take note. If your content is deemed insightful, engaging, and beneficial, your business will appear at the top of the rankings when local people search for businesses near me them. However, to achieve this success, your content must be more thought out than simply writing about industry-related topics you anticipate people are searching in Google. To ensure your content has a true impact on where your business ranks on Google, you must implement a search engine optimization (SEO) strategy. An SEO strategy includes keyword research, highlighting which topics are constantly searched by your target audience, which you can then use to write content that answers their query. Google values content that solves users’ questions and offers them useful guidance. There are plenty of free keyword research tools that you can use to map out your blog content, or you can use more advanced tools like Ahrefs, SEMRush, and SurferSEO if they fall within your marketing budget. Understanding what your target audience is looking for online is the first step toward building content that will lead to traffic and new local customers. Keep Your Social Media Channels Updated Once you have spent time crafting the perfect blog content... --- ### 5 Tips for Opening a Luxury Day Spa > Thinking about opening a Luxury Spa? Daysmart Spa offers several tips of must haves to get a luxury spa off the ground. - Published: 2023-03-27 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/opening-a-spa/ - Categories: Blogs Wellness has a market value and it’s on the up. Since 2015 when it was worth 166. 6 billion dollars it’s been steadily rising. The health and wellness market in the United States reached an amazing $12 billion in 2020.   Thinking about opening a spa? Read on to learn everything you need to know. Opening a Spa – Everything You Need To Know 1. It’s a Business Whatever your motivation for opening a luxury spa you have to remember it’s a business. Like any other business, you have to get the financial aspect of the business right or it will fail. Start by creating a serious business plan. You need to make some decisions about your future business. For a start, what will your business deliver? It may help to check out the competition. What services are already being delivered? Are they meeting the demand or is there still some capacity in the market for more providers? Get a massage or another treatment from establishments in your area to gauge how good the opposition is. Check out what their prices are and who their customers are. You should make some decisions about what services you propose to offer. This will help determine what space, equipment, and skills you will need. You may need to hire people or start working alone. Decide who your customers are likely to be. Where do they live and what are they looking for from a spa? How much are they willing to pay for your services? Plan your expected costs and revenues. A business plan must address these financial aspects if you are going to be profitable. You may need to raise some finance in the form of loans, and you’ll need to demonstrate to your lender that you have a plan that looks credible. 2. Opening a Spa – Location, Location, Location Deciding the location of your spa is a fundamental decision that can be the make or break of your spa business. If you are not familiar with the area then you may need the advice of a real estate broker. In any event, get to know the community. Consider how your customers will get to your spa. Will they use public transport or will they drive? Are there adequate transport facilities and parking? The surroundings make a difference to your prospective customers’ perception of your business. A run-down, poorly lit area may be cheap to buy or lease but most potential customers will be put off. Look for an attractive area, preferably with retail rather than commercial neighbors. Any decisions you make about location will also influence your opening hours. A retail location may be lively and welcoming in the evening. A commercial location will probably leave your business isolated and remote in the evening. The spa services you have decided to offer will dictate the suitability of the property you consider. You will need space for a reception area. You may need a retail space, treatment rooms, a salon area,... --- ### SMS Marketing Best Practices > Daysmart provides the best practices for sms marketing to your customers effectively, and without being overbearing. - Published: 2023-03-21 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/sms-marketing-best-practices/ - Categories: Blogs What Is SMS Marketing? SMS marketing, or text marketing, is the abbreviated term for short message service marketing. It is a digital marketing tool consisting of bulk text messaging that can be used to send information about discounts, promotions, informational updates, and other special offers directly to your customers’ mobile phones. With DaySmart Spa, your business can integrate SMS messaging into your client database to send appointment reminders and text marketing campaigns directly to your customers. Why Use SMS Marketing Campaigns? SMS marketing offers the ability to reach customers instantly and allows them a chance to respond quickly and in real time, making it easier to gain attention through actionable and urgent messaging that encourages the audience to respond. Because text marketing is still a comparatively new marketing strategy, the mobile carriers (AT&T, Verizon, Sprint, etc. ) are on guard against unwanted text messages being sent to their customers, which they gauge through the volume of unsubscribes or blocking of messages. To successfully use text marketing for your business – and avoid the attention of the major carriers, it is crucial to strategically craft your messages in ways that entices customers to respond to your offer – AND prevent them from unsubscribing. That’s why we put together seven tips to help you make the most out of your SMS marketing campaigns. 7 SMS Marketing Best Practices 1. Clearly Identify Your Company Even if someone has opted in to receive texts from you, they may forget that they signed up. Be sure to clearly identify your business in the message to ensure your contacts don’t delete your messages or report them as spam. Here are a few examples: Thanks for signing up to receive updates from Riches Spa! Here’s your exclusive discount code: WELCOME20 Rebecca, wishing you a very happy birthday from all of us at Rosie’s Day Spa! We’re gifting you with 20% off your next appointment 2. Select Your Target Audience There are various types of campaigns to consider. Promotional campaigns include discounts, coupons, or special offers, while transactional campaigns are for immediate actions such as appointment reminders, cancellations, and other requests. When sending promotional campaigns, you can simply segment the audience based on the exclusive promotion you plan to share. Take a moment to determine who, what, why, and how. Then narrow the audience down to create a target audience list. What promotion do we plan to offer? Who will benefit from the special offer? Why and how should they claim the offer? For instance, you may want to attract customers you haven’t seen in the last six months with a unique discount that will make them want to visit your business as soon as possible. With clear and concise messaging that speaks to your target audience, you can ensure that your message generates interest, is well received, and creates an urgency to respond. 3. Offer Immediate Value in Your Message Use the immediacy of text marketing to create a sense of real-time value. For example, you could announce a flash... --- ### Aesthetic Spas vs. Esthetic Spas > Do you know the difference between an aesthetic vs esthetic spa? Two different services, same industry! Read on to learn more. - Published: 2022-12-13 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/aesthetic-spas-vs-esthetic-spas/ - Categories: Blogs When most people hear the words aesthetic and esthetic, they might think that these words are different spellings of the same word. However, these two words have different meanings. An aesthetic spa is a spa that focuses on improving the appearance of the skin. An esthetic spa is a spa that offers a wide range of services. This includes hair removal, massage, and skincare treatments. Skincare treatments currently make up a third of the entire industry, meaning that both of these types of spas are popular. And sure, there are some similarities between aesthetic and esthetic spas. But there are also some key differences. This quick guide will explore the differences between aesthetic and esthetic spas. Then, we’ll discuss the benefits of each type of spa in terms of business offerings. Aesthetician vs. Esthetician: What’s the Difference? A common question in the beauty industry is what exactly is the difference between an aesthetician and an esthetician. A lot of people use the terms interchangeably, but there are some key distinctions. An esthetician primarily focuses on skincare and can perform facials, makeup applications, or waxing treatments. In some states, they’re allowed to perform treatments such as laser hair removal or microneedling. An aesthetician may have similar skills. They also have in-depth knowledge of skin health and offer advanced treatments like chemical peels or laser therapy. This means that, in most cases, a medical aesthetician will have more extensive training and may require a license to practice. In short, both provide services aimed at improving the appearance of their client’s skin. The difference is that an aesthetician may have a wider range of training and abilities. What Is an Esthetic Spa? An esthetic spa is a type of salon that offers a variety of services focused on improving the appearance and health of the skin. These services can include: Nourishing facials Body scrubs Makeup application Massage therapy So why go to an esthetic spa instead of a regular salon or dermatologist’s office? Or, if you’re the salon owner, why would your clients visit your spa instead of heading to a local dermatologist or surgeon? Well for one, estheticians specialize specifically in skincare, making them experts in their field. Plus, many esthetic spas offer a more relaxing environment than a dermatologist’s office. This is in addition to personalized treatment plans to address individual skincare needs. As skincare trends continue to gain popularity, more and more people become interested in treatments such as microblading and facials. Therefore, you can expect to see more esthetic spas pop up all over the place. What Is an Aesthetic Spa? A traditional esthetic spa is where you can get massages, facials, and other relaxing treatments. An aesthetic spa takes those services to the next level. At an aesthetic spa, trained professionals offer medical-grade skincare treatments such as: Chemical peels Microdermabrasion Laser hair removal Injectables like Botox and fillers If it’s related to improving the appearance of your skin or body, an aesthetic spa will have it covered. However, in most cases, these treatments require the expertise of a medical aesthetician with... --- ### Festive Spa Treatments for the Holidays > Daysmart Spa provides the top spa treatments this holiday season to bring your customers joy, and a seasonal touch. - Published: 2022-11-30 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/festive-holiday-spa-treatments/ - Categories: Blogs Wellness tourism is trending and that means if you have a spa, you should have a plan in place to welcome holiday visitors. While the holidays are a time for family, friends, and celebration, they can also be a time of stress, busyness, and missing loved ones. Offering festive spa treatments is a unique way to invite new guests to take time to indulge in themselves. There are lots of options available, from traditional massages and facials to more unique treatments like hot stone therapy or body scrubbing. Here are some festive spa offerings you can include for the holidays. What Are Festive Spa Treatments? Festive spa treatments are a special type of spa treatment that is only offered during the holiday season. They typically include seasonal ingredients, such as peppermint or pumpkin, and offer special holiday-themed services, such as gingerbread man massages or candy cane pedicures. While many people think of spa treatments as a luxury, festive spa treatments can actually be quite affordable, especially when compared to the cost of other holiday-related activities, such as buying presents or decorating the house. In addition, festive spa treatments are a great way to relax and de-stress during what can often be a busy and stressful time of year. Festive Spa Offerings There are many different types of festive spa treatments you can offer to your clients. Here are just a few of the most popular festive spa treatments: Massages A massage is a great way to relax and rejuvenate, and there are many different types of massage available. These range from Swedish massages, to deep tissue massages, and hot stone massages. But how do you make them festive? One way is to offer a holiday-themed massage by including candles or essential oils that are holiday-scented. You can incorporate seasonal additions to your massages such as peppermint, gingerbread, or pumpkin. You could also offer a special holiday package that includes a massage, facial, and manicure/pedicure. Facials A facial is a popular spa treatment that can help to improve the appearance of the skin. Facials are customizable to each individual’s skin type and needs. To make facials festive, you can use seasonal ingredients such as cloves and cranberry. You can also offer holiday-themed facials, such as a ginger or peppermint facial. Manicures This is a great way to incorporate holiday cheer into your spa treatments! You can offer festive manicures such as a Halloween manicure or an Easter bunny mani that comes complete with complimentary candy and Easter egg chocolates. You can also get creative with your designs and offer something unique, such as a gingerbread man manicure or candy canes, snowflakes, or reindeer nail art. Spa Packages If you want to offer something truly unique and festive, consider putting together a holiday spa package. This could include a massage, facial, manicure, and pedicure all in one. You could also add in other treatments, such as a body scrub or wrap. As well, including a take-home gift, such as a festive scented candle or some holiday-themed... --- ### Important Impressions Made with your Esthetician Uniform > An esthetician uniform will definitely make an impression on how people perceive your spa business. Read on to find out more. - Published: 2022-09-22 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/esthetician-uniform/ - Categories: Blogs Should you wear your esthetician uniform? The pandemic has changed the way salon and spas operate. Regardless, this never stopped customers from visiting, especially now that everything is starting to ease up and improve. Soon, we can expect to return to normal working hours, and by then, will you need your work uniform? An esthetician uniform has always had a positive effect on business. It’s part of the first thing a customer sees when they visit your establishment. This is also the last thing they see when they leave, which helps build an impression for your customer. If you’re still unsure of whether you should enforce wearing a uniform in your spa, read what’s below. These are the benefits of wearing esthetician uniforms for business. Learn why wearing it is essential to business success! 1. Creates A Consistent Impression The esthetician uniform your employee will use has your brand logo. These create a consistent impression that supports customer and clientele relationships. When a customer sees this, it lightens their mood, and they feel valued. Regardless if it’s a return customer or a new customer, the uniform will help you gain their trust. They’ll know that the brand’s reputation will be at stake, ensuring that they’ll have an excellent experience while under your care. This also gives off a sense of consistency in that everyone looks the same. Work uniforms are a great way for your customers to know whether they’re talking to a professional or another customer. 2. Creates A Sense of Pride An esthetician spa uniform creates a sense of pride that benefits your employees. With improved motivation, you can expect an increase in their productivity. It’s a surefire way to cause your employees to do better at work. With this, you can expect your customers to leave the spa satisfied with what they’ve had done to them. Without a doubt, the customer will come back to continue to do business with you. They may even bring new customers along since most people nowadays value professional work in any setting. 3. Improves Brand Awareness When you receive a customer, you must be easy to recognize. Aside from your brand logo and advertisements, work uniforms can help you build brand awareness. This is a simple personalized experience that helps create a memorable brand identity. Creating brand awareness is important for businesses as your competition will always grow. You need to employ strategies that establish the presence of your brand to avoid getting drowned out. Esthetician spa uniforms can make this happen, especially when they’re well-designed. Nowadays, aesthetics is as important as the quality of service provided. If it appeals to the client, it will engage them and make them more likely to choose you over other brands. It allows you to have an edge when it comes to choosing between you and other spas. It’s a simple way of representing your brand consistently throughout the workday. This makes wearing your uniform a great way to market your business passively. 4.... --- ### The Top 4 Waxing Trends All Waxing Studios Need to Know > Daysmart Spa provides the top 4 waxing trends you need to have for your salon business in 2022. - Published: 2022-09-20 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/the-top-4-waxing-trends/ - Categories: Blogs In 2019, the spa and beauty salon industry was worth a staggering $66. 16 billion. And with around 77,000 beauty salons in the U. S. today, competition for that income is fierce. Waxing studios need to stay on top of what their customers want to survive in a competitive sector.   Though female waxing trends have waxed and waned over the years, the market has focused on intimate-area waxing for the past few decades. Now, we’re seeing exciting new features like advances in wax technology, full-body waxing, and even an increase in male waxing. Read on for an overview of the trends beauticians and waxing professionals need to know in 2021. 1. A Wave of New Waxes Wax manufacturers are getting experimental in recent years, releasing new and improved synthetic waxes and innovative products like wax beads. Across the body wax studio industry, pine resin-based wax is quickly replaced by high-tech 100 percent or partially synthetic concoctions. They cause less skin irritation, stick better to the strands of hair (instead of the skin), and have lower melting points. Likewise, wax beads are popular because they’re easy to store, quick to melt, and you don’t need to use strips. With conscious consumerism on the up, people are looking for ways to eco-ize their purchases. Waxing isn’t immune to this trend. Cue the rise in popularity of sugar wax over the past few years. While standard waxing is already inherently more eco-friendly than other hair removal methods, sugaring goes one step further. Sugar wax is a sticky, gel-like paste made from lemon, water, and... you guessed it, sugar. It’s a technique that dates back centuries–Ancient Egyptians reportedly used honey. Sugaring is great for Brazilians, a bikini wax, or customers plagued by ingrown hairs because it doesn’t pull on the skin cells and removes the hair right at the root. 2. Fun Shapes for Waxing Studios From fun-shaped landing strips shaped into lighting bolts and stars to romantic love hearts, it seems there is no end to the symbols a Brazilian wax studio therapist might have to create. These shapes are sure to test the skills of even the most practiced esthetician. Some beauty therapists frown on overly-complicated designs because they require them to wax against hair growth direction–something that can lead to ingrown hairs, blocked follicles, and acne. For those therapists, this adverse reaction is not worth adhering to a short-lived fad. Of course, for every trend, there’s an equal and opposite in-thing. Salons across the U. S. have also noticed a growing “the barer, the better” movement when it comes to intimate-area waxing. In 2018, clients were requesting to leave a little on the top. In 2021, customers are asking their esthetician to remove it all. 3. Full Body Waxing Is on the Rise Whether you run a European wax studio or are inspired by other spa models, you’ve likely noticed an increase in bookings for full body waxing. Full body waxing requires a lot of commitment from both the client... --- ### A Complete Guide to Pedicure Tools > Are you interested in learning more about the tools used during your pedicure? Read here for a complete guide to the best pedicure tools. - Published: 2022-08-23 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/a-complete-guide-to-pedicure-tools/ - Categories: Blogs The average nail salon owner makes $40,000 to $75,000 a year. You can maximize those profits by having the most up-to-date pedicure tools. Whether you are a salon owner, partner, or just a customer wanting to put your best foot forward, the guide below will give you the best tools used at a professional nail salon.   We cover everything from your basic nail clippers, down to special French pedicure tools. Keep reading below for twenty pedicure tools for that nail salon-quality pedicure.   Getting the Perfect Pedicure Every Time  Before we dive into the 20 essential pedicure tools below, it’s important to note that many of these tools are multi-functional and will be used repeatedly across different parts of your pedicure.   It is beneficial to think of the pedicure in three parts; the preparation, the process, and the post-pedicure treatment.   Preparation is all about getting your feet primed for the pedicure. This involves plenty of exfoliation and cleaning.   The process is more like art, and it’s mainly about shaping the nails and deciding if you want a regular pedicure, acrylic nail, gel nail, or french pedicure. Then comes the fun part of actually painting your nails during the process.    After you’re done getting a pedicure, it’s important to have some tools to upkeep your results. If not, your feet may revert to their dry, callused, aching state pretty quickly. Post-pedicure care is almost like a skincare routine for your feet!   Now let’s dive into how to prep, process, and polish using the twenty tools below!   Nail Clipper The essential nail care tool is of course a nail clipper. For a professional pedicure, make sure to find a stainless steel nail clipper. These are medical grade and don’t have any cheap metals like aluminum.    Also, make sure to find a nail clipper with sharp clip ends. A dull nail clipper will damage and break your nails, not to mention, be painful to clip with. The best way to gauge if you need a new nail clipper is if it requires a lot of pressure to clip the nail.    If you have to claw off your nail end, then you definitely could use a new nail clipper.   Nail File After you clip your nails, there will be some random points and edges that are unsightly. The best way to fix these is with a nail file.   A nail file is used to easily shape the nails. Depending on the shape of the nail you want, you’ll need to use both your clipper and file strategically. For example, if you want a pointed nail, but trim your nails across, then you’ll have to wait until your nails grow out again to get that shape. Or apply acrylics in that shape.    Nail files are defined by their grit. The higher the grit, the finer the file, and the smaller the sanding grits. If you have natural nails, you’ll want a very soft, high grit... --- ### How to Make Your Reflexology Therapy Clinic More Efficient > Your reflexology therapy clinic needs to be well managed to ensure maximum efficiency. Here are some ways to improve your business. - Published: 2022-08-22 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/reflexology-therapy-clinic/ - Categories: Blogs Reflexology is one of the fastest-growing forms of therapy in the world.   The practice targets pressure points in the feet and hands, in the hopes of alleviating various stressors and ailments. These pressure points are connected to organs and systems in the body.   Reflexology therapy is used to treat a lot of health problems, from chronic pain to migraines. It has even been used to treat nausea in patients undergoing chemotherapy.   The holistic approach has been around for thousands of years, but it has gained popularity in the last two decades.  Many clinics are seeing an influx of patients seeking reflexology and reiki therapy.  These patients come with diverse needs for treatment, scheduling and record keeping.    If you run a reflexology clinic, you may be wondering how to welcome the extra business.  But how do you welcome new clients without overwhelming your clinic? Investing time and energy into these 4 areas of your business model can help your day-to-day operations run smoothly.    #1. Create a Marketing Plan for Your Reflexology Therapy Clinic  First, you need to make sure your reflexology business is reaching potential clients and informing them of your services. This can be achieved by creating a solid marketing plan.    Branding and creative strategies can help you achieve your marketing goals. Many businesses hire someone to exclusively handle their marketing needs.   There are a few things to consider when you’re building a marketing plan. Pay attention to your website, social media, email marketing and your online reputation.    Website  Having a website that is attractive, functional and professional, is crucial for any reflexology clinic.    Your website should have beautiful high-quality images of your clinic. It should also include information about your services.  Finally, your website should have an online booking system.   Websites should be secure and SEO (search engine optimization) friendly. This will help you reach new clients.  A great website will help you convert leads into long-term clients.    Social Media  Social media is a powerful and affordable way to reach your clients and generate client leads.  You can use your business accounts to share promotions and clinic updates or to share knowledge.   For example, you could inform clients about reflexology in the foot through compelling content.  Put energy into the posts you share.  Your clients will like and share your posts with family and friends and help you grow your client base.   Email Marketing  When it comes to marketing the services of your reflexology clinic, your email list is your best friend.    Creating email campaigns can help you share knowledge and expertise with your clients.  Include high-quality images and video content to increase your CTR (click-through rate).   You can inform clients of upcoming promotions and earn their trust.    Online Reputation  There are plenty of outlets for your clients to share their experiences (both good and bad) online. It’s important to manage your online reputation. You can do this by monitoring the reviews and comments left about your business.   If someone has a bad experience, your clinic should acknowledge it, and respond right away. You can be proactive about negative feedback by using a cloud-based application. This is also a great way to see where your business is succeeding and... --- ### 7 Reasons You Need Spa Online Booking > It's time to get out of the stone age and into the digital age! In this post, we're sharing 7 reasons why every stylist needs spa online booking. - Published: 2022-07-31 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-online-booking/ - Categories: Blogs However, the old days are far behind us. Clients want convenience, and so do spa owners. Updating to a spa online booking system could open the door for many more clients to support your business. In a world where becoming a successful spa owner can be tough, it’s important to stay ahead of the game. Not convinced? We put together a list of reasons why making the move to spa online booking systems is necessary. Check out our handy list below!     Seven Reasons You Need Spa Online Booking It’s time to step into the digital age. Online booking technology is changing the way spas all over the world are operating. 1. Customers can book appointments at all hours of the day. Any spa customer has probably dealt with this frustrating experience. She needs to book an appointment by tomorrow– only the spa has closed for the day, and she only has the option of showing up the next day in hopes of a spot. Instead of being in the dark, this customer can simply pop over to your spa’s website and book an appointment online within minutes. Think about how many last-minute spa bookings your spa may have missed out on because of a lack of online booking. You could very easily see an increase in new customers with the use of spa online booking for this reason. 2. It’s good customer service. Like we said above, it’s a frustrating experience to not be able to get an appointment in last-minute. Especially if the situation is completely preventable through the use of online booking. There are a ton of ways a spa can improve its customer service. Online booking is one of them. By using online booking software, you’re sending a message to your clients that you care about their experience with your business. If there’s one thing spa patrons look for in a quality spa, it’s excellent service. By providing online booking services in addition to providing excellent in-store services to your clients, you may see your popularity increase. 3. Booking software reduces the amount of work on your end. Online booking software doesn’t just help your customers out– it helps you as well. Without it, you’re probably processing all of your spa’s appointments yourself and taking up some seriously valuable time in doing so. A really good online booking software product will take care of everything involved in booking, including: Maintaining stylist availability, previous appointments, and days off. Sending confirmation emails to the client as well as the stylist. Automatically processing availability after an appointment is made to ensure the next customer doesn’t overbook a particular day. When you think about how much time is dedicated to organizing everything involving appointments, you can imagine just how much time you can spend doing other important things while booking software takes care of the workload.   4. It makes a fantastic first impression. First impressions can make or break a business. In this day and age, your first impression can be any of... --- ### 7 Spa Promotion Ideas to Attract New Customers > Need help getting new customers into your spa? You don't want to miss out on these 7 creative spa promotion ideas that will boost sales. - Published: 2022-07-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-promotion-ideas/ - Categories: Blogs Need help getting new customers into your spa? You don’t want to miss out on these 7 creative spa promotion ideas that will boost sales. The spa industry is constantly changing and evolving. There are hotel spas, destination spas, spas that also offer salon services, and more. Some are very very specialized, and others not so much. They could be leisure venues that have spa facilities. But despite the differences, those in the spa business know that attracting customers can sometimes be a challenge. Here, we’ll talk about some spa promotion ideas you can try to acquire new clients and boost sales. 1. First Visit Special Offer Think about the times you bought something because it was on sale. For a lot of us, the idea of saving money on a product or a service is hard to resist. And even if you muster the willpower to resist such an offer, you can’t deny that it still grabbed your attention. That’s what you want to take advantage of when you do a first visit special offer. Try something like a 20% discount or a dollar value discount, positioned as a credit. The latter is an especially good way to entice new customers into checking out your spa a second time. Remember, people don’t like wasting money. If they don’t use their credit, they will feel like they let go of another good deal. 2. Run an Online Contest There are many reasons why online contests are one of the best spa promotion ideas you can try. One, it’s an easy way to get a bigger fan following. And two, it gives you a chance to interact with your existing fans, as well as gather lead data for future campaigns. You could run a photo contest on Facebook, for example. Ask participants to submit a photo that you can also use to promote your spa later on. Relate it to a specific theme – the holidays, wellness vacations, etc. You could also try a video or an essay contest. Just don’t lose sight of the goal. It must be a contest that motivates people to enter and even ask their friends to join so you can get those new leads. 3. Partner with the Right People Being part of the local community puts you in the perfect position to network with other business owners. You can exchange promotional materials with hair salons, gyms, stores that sell health foods, and so on. Just make sure these are establishments your ideal customers frequently visit. Aside from swapping promotional materials, you can also look into exclusive promotions. Let’s say you don’t offer nail services, but you know a business owner who does. You can offer discount coupons for each others’ services. The important thing is to make sure both businesses benefit from the joint promotional activity. 4. Host Events Good spa promotion ideas don’t just send more traffic through your doors. They also forge stronger industry relationships. Hosting and/or attending events can help you accomplish both. Try... --- ### 7 Reasons to Use Cloud Based Applications for Your Spa Business > Here are 7 reasons why you need cloud based applications in your spa business, from the experts at Daysmart Spa. - Published: 2022-04-15 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/cloud-based-applications-spa/ - Categories: Blogs Are you wondering if cloud-based technology is the right move for your spa business? Here are seven ways cloud services can help your business.   Agile in Rapidly Changing Times The agility of cloud-based solutions means they can quickly adapt to industry needs. For example, when the COVID-19 pandemic hit, businesses needed new cleaning protocols, staggered appointments for social distancing, and a way to communicate with their clients about important updates regarding CDC and state guidelines. Cloud-based technology companies were able to release new product features to accommodate the changing needs of their client base.   Our developers quickly launched new features like email and text marketing templates to automate communications and re-opening protocols. To prepare for a schedule in constant flux, updates were made to the appointment book waitlist feature allowing for a more functional working list of customers awaiting time slots. Finally, to better control your website’s online booking feature, our cloud offering added an update where users could require a password to access the online booking page granting early access to priority clients. Accessible Anywhere Cloud-based applications allow employees to track your business’ various tasks from anywhere, on any device. Like, their appointments for the day, client profiles, billing information, and more.   Flexible Subscriptions SaaS apps run on subscription models that make one-time fees a thing of the past. This means smaller payments over time and you don’t need to remember when your contract ends. As your spa business grows it’s easy to scale your cloud subscriptions right along with it. Simply log in from anywhere and upgrade your subscription package. More clients are no problem when you’re working with the cloud. Maintenance Free Cloud-based apps are maintenance-free, making computer problems a thing of the past. The technology business that owns the solution solves any issue within the applications themselves. They also take care of upgrades and routine maintenance.   Increased Productivity Every minute spent signing documents, creating spreadsheets, doing payroll, and other business tasks means less time with your clients. Although you can’t get away from the day-to-day business tasks, you can streamline them. Cloud-based applications make it possible to streamline almost every part of your business: appointments, client management, marketing, online booking, and more. Integrate Across Platforms and Apps Cloud-based apps can be accessed across any platform. Log in on your phone at home and you’ll see changes you made earlier on the computer at work. Some cloud apps also integrate with other platforms using APIs, which is a way to share information across different applications.   Minimize Risk Data stored in the cloud stays protected on the server side. Essentially this means the cloud-based app company takes care of security. Your information never touches your computer (unless you download something). There’s no risk of losing data if there were a disaster such as their equipment breaking or water damage. Finding the Best Cloud Based Applications If you’re interested in managing your business in the cloud, get in touch with us. We’re helping business grow... --- ### How to Improve Spa Management > For a spa to run smoothly, you need to have a strategic and comprehensive approach to spa management. Check out Daysmart Spa's tips here. - Published: 2022-02-15 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-management/ - Categories: Blogs Value Your Employees One of the most important things to remember is that happy employees lead to happy customers. Spas should always be properly staffed, and all staff should be thoroughly trained. Providing employees with continuing education and training helps to improve confidence and allows them to stay on top of industry trends. Spas that are known for treating their employees well attract more highly qualified professionals. Some ways to increase employee loyalty and minimize turnover include: Providing a competitive benefits package Giving employee discounts Creating employee incentives Invest in Marketing and Promotion The key to running a successful spa lies in rewarding loyal customers and creating promotions to bring in new business. Some of the latest marketing trends include: Advertising on social media Running promotions through text message Sending last-minute offers to fill booking vacancies Promotions can be created based on holidays, seasons, wellness programs, and more. Spa-specific marketing software allows managers to segment clients, build custom marketing campaigns, and track results. This allows managers to continue doing the things that are working, fix those that are not, and experiment with new ideas. Create Valuable Packages Spa treatments are a luxury vs. necessity. Pay close attention to your targeted audience and create packages designed to fit the financial means of your targeted consumer. Enhance the spa experience by adding non-service perks. This may include access to amenities like a pool or hot tub or access to a child-care room. Adding a light lunch or glass of champagne to the service package is also a popular way to expand on the overall experience. Empower Employees Help employees spread the word about new offerings and promotions. Hold competitions or offer incentives for bringing in new customers. If your employees are excited and enthusiastic, it will spread to the community. Be Prepared to Offer Upgrades Upgrades are the lifeblood of spa profitability. Service providers should be prepared to offer multiple services and all staff should understand the importance of offering upgrades. Combined services, the addition of aromatherapy, and increased massage times are all easy add-ons. If done correctly, the offer to upgrade can improve the customer experience while also adding to your bottom line. Keep it Simple Long or overly detailed service menus can confuse and overwhelm clients. Keep your offerings simple and straightforward. Make sure your staff is well versed in the details so they can offer more information as requested. Mix it Up It’s important to switch your service menu up once in a while. This keeps clients interested and shows that the spa is on top of the latest trends. Frequently offering new promotions keeps clients engaged and increases the chances they will return for new experiences. Purchase the Proper Equipment Having the most current professional equipment is one of the biggest things that sets a spa apart from its competitors. This is not a place to cut corners. When choosing equipment, consider which will provide the end customer with the best results. Your budget, available space, and the... --- ### Massage Fingers: How to Give Massages Without Overworking Your Hands > Suffering from tired massage fingers as a masseuse? Use our comprehensive guide to learn new massage techniques that don't use your hands. - Published: 2021-07-26 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/massage-fingers/ - Categories: Blogs Are you struggling with hand cramps or other problems while giving massages? It’s important to protect your health while you work, particularly as a massage therapist. Around 72 percent of massage therapists work as sole practitioners, which means they may not be protected by company health insurance. So, you need to do what you can to keep yourself healthy while you massage. Read on for the top ways to rest your massage fingers. Use Different Techniques to Prepare for Massaging Mixing up your massage techniques can put less pressure on your muscles and help you massage in a way that causes fewer problems. First, you should start with the basics. Stretch your fingers, neck, back, and shoulders before you start giving a massage, and after as well. This will help prevent repetitive stress injuries or other complications from overuse. Take plenty of breaks, and make sure that you get enough rest. Preparing with heat therapy before you work can also be beneficial for keeping your arms in tiptop shape. When you finish for the day, try icing your hands to prevent inflammation in your hands. Submerging your hands in an ice bath can be a good strategy for icing your hands effectively.   And, make sure your workflow is beneficial for you. Having a table that is too low or too high can put more pressure on your muscles and bones, causing you problems in the long run. Work Your Way Up If you’re new to the world of massage, or if you’ve taken a long break, you can’t jump in the deep end. You’ll have to work your way up, to build up the muscle tone and the stamina to do multiple massages a day, many days in a row. Try not to give massages back to back, either. Take breaks in between, especially when you’re just getting used to the process and the pace. You can also do exercises on your off days in order to build up your strength and keep yourself healthy, or try out various relaxation techniques. Working your way up will also give you time to understand your limits. You’ll know exactly how deep you can massage, and what your body will be able to do. That way, you’ll be able to communicate your boundaries with your clients so that you’ll both have a good experience. You’ll know what speed you can massage at to avoid injury for yourself while ensuring that your client gets everything that they need out of their massage experience. Try Out Your Elbows While Giving Massages It sounds a little weird, but elbows can be a great way to massage if you’re trying to avoid overusing your hands. Elbows can be used for deep tissue massage, although they may not be helpful when you’re trying to make more delicate movements.   Or, for something a little more delicate, experiment with using your forearms. Just make sure you practice before you try it so that you don’t make a mistake... --- ### 6 Essential Spa Marketing Strategies to Keep Momentum Rolling > Time spent at a spa is a wonderful treat for anyone. You can help them find your business with spa marketing strategies from Daysmart Spa. - Published: 2021-06-14 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-marketing-strategies/ - Categories: Blogs Time spent at a spa is a wonderful treat for anyone and many potential customers are waiting. You can help them find your business with creative, effective spa marketing strategies. If you’re ready for some great ways to market your spa, read on to learn 6 must-try spa marketing strategies to use that will boost your bottom line. 1. Local SEO Potential clients will do much of their research on the internet. Whether they’re looking for a different spa or are completely new to the world of luxury treatments, it’s likely that these clients will turn to an internet search for ideas on which spa to try. Make sure your business will show up in the first few listings for local spas. Claim your local listings using Google Places, Bing Places, and Yahoo Localworks. Setting up a profile and customizing it with regularly updated information and photos helps local clients find your business right away. Another great way to boost local SEO is by creating and maintaining a blog that focuses on: Your niche Your specific community Your services This is a good opportunity to appeal to potential customers on a personal level. Your blog’s content can be tailored to fit the values and needs of people within your community.   2. Invest in a Quality Website Once visitors find you in a search, give them a clean, efficient, informative online experience. Your online presence will have a huge impact on your conversion rates. This means that you can turn more casual visitors into paying customers simply by having a helpful and appealing website. A great spa website: Is SEO friendly Has your contact information clearly displayed on every landing page Is easy to navigate Allows clients to book appointments online Includes short, informative videos States how your spa will benefit the client Shows what sets your spa apart from others Has a great “About” page introducing spa workers Lists all services Offers discounts and specials Provides a way to join a client email list. Visitors won’t give you a lot of time when they initially land on your site, so make sure you’ve made it uncluttered and visually appealing. This ensures you’ll get and hold their attention. It’s also important to provide quality, educational content for visitors. This gives potential clients the feeling that you’re there to help, not just to sell. 3. Use Video Spa Marketing In a fast-paced, visually oriented world, videos are a marketing must. Their power goes far beyond the traditional TV commercial clip in today’s digital world. Video is everywhere, and it’s the preferred way of receiving content. Videos pack a lot of information in a short time slot, with very little effort required from the viewer. Your videos can appear: In Facebook news feeds On YouTube On Instagram On digital signs In Twitter feeds In email advertising campaigns For a luxury spa, videos can be especially effective. Potential clients will see someone receiving a rejuvenating spa treatment or massage, or will get a quick but... --- ### Floating: A New Spa Trend. Why You Should Offer Float Therapy > Have you heard about the latest trend in holistic spas? It's called float therapy. Daysmart Spa provides all the details here. - Published: 2021-05-17 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/float-therapy/ - Categories: Blogs You can float on air, float through life, float like a balloon, or float like a butterfly and sting like a bee. But have you ever heard of float therapy? Floatation tanks are the latest, greatest trend in holistic spas. They’re making such a splash on the national stage that professional athletes are flocking to them. In fact, football great Tom Brady has one in his home. So what is all the floating fuss about? Read on to learn more about float therapy–and whether or not they will float your customers’ boats! Floatation Therapy 101 In float therapy, you spend roughly an hour inside a small, light-proof, soundproof tank filled with highly salinated water. It’s an experience not unlike being in the womb, and it can have remarkable effects on both the body and the mind. You can think of floatation therapy as an Epsom salts bath on steroids, or as a miniature version of the Dead Sea. A bath of soothing, warm water liberally laced with Epsom Salts, otherwise known as magnesium sulfate, has long been known as a fantastic way to ease sore muscles and help the soaker relax. Some proponents of float tanks claim that our bodies can absorb magnesium directly from the Epsom salt-infused water, but scientific evidence to back this up is pretty spotty. Regardless, the sheer amount of magnesium sulfate dissolved in the water–an astonishing 1,000 lbs. –provides a buoyancy bordering on weightlessness. It’s as close as most of us, with the notable exception of astronauts, will ever come to experiencing zero gravity. Along with the slippery, silky sensation of the salt water and the sensory deprivation experience of being in a pitch black and soundproof space, this weightlessness creates an incredible experience. What Does the Science Say? Researchers are still studying the physiological effects of floatation therapy. What we do know is that the reduction of outside stimuli can help break our bodies free of stress reactions like “fight or flight” mode. That, in turn, can lessen the impact of all types of stress, including hard workouts. Other studies indicate that float therapy may result in: A decrease in depression and anxiety Deeper, higher-quality sleep Less pain Increased optimism Faster muscle recovery (and therefore growth) Faster reaction times Improved overall athletic performance Decreased levels of cortisol, the so-called stress hormone Higher levels of endorphins Spending time in this weightless water can also make subsequent treatments, like physical therapy or massage, even more effective.  That’s because floating primes the muscles, making them warm and loose.   What Does Floating Feel Like? In addition to these research-based discoveries, there’s plenty of anecdotal evidence, from high-performance athletes and regular folks alike, attesting to the benefits of float therapy. They say that the “sensory deprivation” description is actually something of a misnomer. In fact, it’s more akin to “sensory enhancement,” at least when it comes to the sensation of one’s own heartbeat and breathing. Without external stimuli like air temperature, ambient noise, odors or scents surrounding us, or the tactile sensation of sitting on a... --- ### The Top 4 Waxing Trends All Waxing Studios Need to Know > Discover the best waxing trends your clients will be asking for here. Optimize your spa business and learn new skills with Daysmart Spa. - Published: 2021-04-20 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/waxing-trends/ - Categories: Blogs 1. The Newest Waxing Trends Wax manufacturers are getting experimental in recent years, releasing new and improved synthetic waxes and innovative products like wax beads. Across the body wax studio industry, pine resin-based wax is quickly replaced by high-tech 100 percent or partially synthetic concoctions. They cause less skin irritation, stick better to the strands of hair (instead of the skin), and have lower melting points. Likewise, wax beads are popular because they’re easy to store, quick to melt, and you don’t need to use strips. With conscious consumerism on the up, people are looking for ways to eco-ize their purchases. Waxing isn’t immune to this trend. Cue the rise in popularity of sugar wax over the past few years.  While standard waxing is already inherently more eco-friendly than other hair removal methods, sugaring goes one step further. Sugar wax is a sticky, gel-like paste made from lemon, water, and... you guessed it, sugar. It’s a technique that dates back centuries–Ancient Egyptians reportedly used honey. Sugaring is great for Brazilians, a bikini wax, or customers plagued by ingrown hairs because it doesn’t pull on the skin cells and removes the hair right at the root. 2. Fun Shapes for Waxing Studios From fun-shaped landing strips shaped into lighting bolts and stars to romantic love hearts, it seems there is no end to the symbols a Brazilian wax studio therapist might have to create. These shapes are sure to test the skills of even the most practiced esthetician. Some beauty therapists frown on overly-complicated designs because they require them to wax against hair growth direction–something that can lead to ingrown hairs, blocked follicles, and acne. For those therapists, this adverse reaction is not worth adhering to a short-lived fad. Of course, for every trend, there’s an equal and opposite in-thing. Salons across the U. S. have also noticed a growing “the barer, the better” movement when it comes to intimate-area waxing. In 2018, clients were requesting to leave a little on the top. In 2021, customers are asking their esthetician to remove it all. 3. Full Body Waxing Is on the Rise Whether you run a European wax studio or are inspired by other spa models, you’ve likely noticed an increase in bookings for full body waxing. Full body waxing requires a lot of commitment from both the client and the practitioner. Plans usually include bikini or Brazilian, arms, legs, and back, and sometimes the face, and beauticians typically alternate between hard and soft waxes. Developing trusting client relationships is an essential aspect of this rising trend. Where once beauty salons bundled waxing services into their full-service spa offerings, the increased desire for an entirely smooth body has even inspired a jump in the number of stand-alone waxing studios. You may have experienced a drop-off in requests for longer-session full body waxing services due to nervousness around COVID-19. Reassure your clients by emphasizing your cleaning protocols, informing them of the services you do and don’t have, and how appointment bookings... --- ### Customer Spotlight: Laser Spa Group > The owner of Laser Spa Group in Hamilton and Burlington, Ontario, Bozana is committed to providing her clients the highest quality - Published: 2021-04-05 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/customer-spotlight-laser-spa-group/ - Categories: Blogs The owner of Laser Spa Group in Hamilton and Burlington, Ontario, Bozana is committed to providing her clients the highest quality of care. We recently spoke with her to learn more about how her software investments help her achieve this mission, especially amid the disruption of the pandemic. Q: To start, we’d love to learn a little more about your business. What sets it apart from others? A: When I opened Laser Spa Group 18 years ago, we were the first spa in our area to offer laser treatments. We’ve since performed over 75,000 treatments to date, on about 10,000 clients. Our staff of nine aesthetic professionals have a combined 150 years of experience, and we also offer professional development courses for aestheticians and nurses to enhance their careers. Q: How long have you been using DaySmart Spa? What inspired you to start using the software? A: I’ve been a loyal user for 11 years now! I was a one-person show when I first opened my business, so as I got busier, I needed help with managing client information and treatment packages. At the time, all I needed was a way to track their services and where they were at in their treatments, and a good scheduling calendar. As we expanded our staff though, we needed a digital platform that could grow with us. Q: What has been your experience with the software? A: DaySmart Spa offers us convenience. We can create notes on laser settings or treatment parameters in clients’ profiles, which the receptionists can use when they call in to book an appointment so there’s no guessing at which treatment was suggested for them or what it’ll cost. Once we launch our new website, we’ll add the online booking feature, which will alleviate congestion on the phone lines further. We can have up to 30 clients come through the clinics each day, so it’s important to have as many operations streamlined as possible so that we can function efficiently. The email marketing features have been invaluable. It’s a great way to alert clients to flash sales and monthly promotions and to generate interest in products or services that they might have always wanted to try or that they didn’t even know we offered. We also use DaySmart Spa to track coupon activations, to monitor which offers are working best, and loyalty points. Our goal is to execute as much marketing interactions as we can with clients to encourage repeat business. It’s also been great to have DaySmart Spa’s immediate support whenever a member of my staff needs help troubleshooting, especially for new hires who are learning the system. I’ve been contacted by other software companies over the years to try their products, but I’d never give up the capabilities DaySmart Spa offers. There are capabilities I don’t even realize I need as a business owner, and DaySmart Spa continues to grow and come up with new solutions. I wouldn’t have the business I have without DaySmart Spa. Q:... --- ### The Best Spa Room Essential Oils for your Spa > Creating a signature scent for your spa will set you apart. Here are some tips to consider when choosing your spa room essential oils. - Published: 2021-02-15 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-room-essential-oils/ - Categories: Blogs Did you know that a signature spa scent is one of the most effective ways to differentiate your spa from competitors? When you choose a unique scent that melds well with your spa’s brand, you’re creating a strong memory that customers will associate with your spa.   The best part is that you can use your spa scent for other applications throughout your spa. Along with diffusing it in the air, it can be sprayed on towels, used in spa-scented candles, and more.   Read on to learn all about spa room essential oils to create a fragrance that your customers won’t soon forget!   Consider Your Spa Before you begin creating your spa scent, you’ll first want to consider your brand and the message you want to convey. Consider why your customers are coming to your spa. It can be for any or all of these reasons:  Tranquility Relaxation Energy Self-esteem Romantic bonding If many of your customers are couples that are coming in for a massage session, you may want to consider a more romantic signature scent that features jasmine and vanilla. Older customers who are seeking a respite from their day and want a relaxing hour may respond better to lavender. Lastly, younger athletes who need deep tissue massages and more energy for the day may respond to a relaxing yet energizing scent of lavender and citrus.   Start Experimenting Essential oils are pure extracts of plants or the “essence” of the plant itself. These extracts are then combined with a carrier oil in order to create the product we’re familiar with today. No matter what scent you choose, essential oils are known to reduce stress, inflammation, and also help people sleep better. This is why we recommend essential oils for your signature scent above perfumes.   In order to discover the best signature scent, we recommend purchasing small spray bottles. Label the bottles with the essential oils you’re using and aim to use eight to twelve drops in total. You can use an equal amount of drops for each scent or even experiment with three at a time.   Once you’ve placed the essential oils in the spray bottle, fill the rest with fractionated coconut oil. Shake it up and spray it in one area of your spa. See how it smells in the air as well as on your skin and on towels.   Using Your Signature Scent Once you’ve discovered your signature scent, we recommend using a cold air diffuser for the best way to diffuse your scent. These diffusers help retain the therapeutic benefits of the scent, and they also look attractive. Many come with different light settings, automatic shut off features, and aren’t noisy.   In order to help people associate the scent with your spa, don’t forget that you can use it in a variety of applications. You can create candles that feature your scent as well as spray them in hand towels. You can even sell your signature scent in... --- ### Is Your Spa Ready for Tax Day? > With Tax Day fast approaching, now may be an ideal time to (re)assess your spa’s “tax readiness.” Operating a small business - Published: 2021-01-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/tax-day/ - Categories: Blogs Common Pitfalls The most common problem in the spa industry is tips. Employees are responsible for accurately reporting the tips they receive, but the employer is not free from obligation in reporting on these. Complexities can arise when multiple service providers are splitting tips on a single client service. If your systems don’t allow you to accurately report the distribution of these payments, you could be reporting that income as having been received by one person, unfairly increasing their tax burden. Complex commission structures can also create hassles for employees unless you’ve properly defined payments within the software. You may offer certain commission rates for services but other commissions for products. The accuracy of the payroll records you generate drives the accuracy of your reports on the tax liability of employees (and contractors). Accounting Integration QuickBooks (or your preferred accounting software) is a great way to record your business expenses and your income details. However, if you are using business management software to run all other aspects of your business (e. g. , appointment scheduling, inventory management, payroll) you’ll ideally want to integrate these systems to maximize the software’s capabilities. Simplifying this connection also means fewer reports for you to print or export for your accountant or tax preparation service. Daysmart Spa & QuickBooks Connect Integration Based on popular demand, Daysmart Spa’s latest integration includes QuickBooks Online! To use this integration, you must have a Daysmart Spa cloud subscription and a QuickBooks Connect plan. Don’t already have a QuickBooks Connect plan? Click this exclusive link to claim 50% off your first 2 months!   The Daysmart Spa to QuickBooks Connect integration seamlessly and automatically syncs: Service Transactions Gift Cards Packages & Memberships Sales Taxes Employee Tips Product Transactions Returns & Discounts Loyalty Rewards You can export up to 90 days worth of data into QuickBooks and the system will automatically keep QuickBooks up to date in the background throughout the day.   Classify Your Workers The spa business frequently classifies some workers as employees and other workers as independent contractors. The reporting requirements and tax implications for both are different, but equally important. Independent contractors typically rent some space within a business. They do their own advertising, set their own schedule and maintain their own client relationships. People who rent space within a shop are required to supply a 1099 tax form to the business declaring the amount of rent paid during that taxable period. This is far from common practice, but it is the law. Deliberately misclassifying a worker is a crime. Don’t do it—even if they ask you to. The penalties can be significant, and you could be opening yourself to further scrutiny by tax officials. Deductions! The IRS describes legitimate write-offs as “both ordinary and necessary. ” This means that they deem expenses as “ordinary” if they’re standard for someone with the same job, and “necessary” if they are central to the performance of the job (no, lattes don’t count). You’ll be well served to deduct only... --- ### 5 Couples Spa Packages Ideas to Offer at Your Spa > Couples spa packages are a great way to cater to couples at your spa. Check out these ideas to set your spa apart from the rest. - Published: 2021-01-11 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/couples-spa-packages/ - Categories: Blogs Spa treatments have long stopped being just a luxury for the elite. More and more people these days choose to treat themselves to occasional or regular spa visits. This means that spa owners like you have a huge opportunity to increase their customer base, but it also brings about fresh challenges. At the same time, in fact, with spa services becoming more and more popular and accessible, the overall industry is also becoming a lot more competitive. Are you serious about staying ahead of the market in 2021 and beyond? Then look no further than couples spa packages. Our guide will help you come up with unique and inspiring ideas for unforgettable spa treatments for two. Just keep reading, take notes, and get ready to absolutely wow your guests. 1. Let Them Be Pampered, and Pamper Each Other When we think about a couple’s spa package, we normally picture a couple being pampered by a team of professional massage therapists and beauticians. But what if, alongside this, you also decided to offer your guests a brief training session, led by your best staff members? You may wonder how this would work in practice. First of all, you could let your clients choose between head massage, full body massage, and reflexology. Then, your massage therapist will show them a simple, easy way to deliver the relaxing massage of choice to their other half. Finally, your guests would simply replicate the techniques on their partner. The end result? Intimacy, romance, and care will be taken to the next level. We bet you that you hadn’t thought of this one, right? 2. Not Just for the Mom-to-Be If you do a bit of research on ideas for spa packages, one thing will soon become pretty clear: almost every spa offers a mom-to-be package. But what about the dad-to-be? Relaxing in a safe way in pregnancy is paramount for the future mom, but helping the future dad to wind down is just as important. After all, some major changes are happening and will continue to happen for partners, too, so why not offer them a well-deserved pampering break? Consider adding a pregnancy couples package that includes partners as well. What could you offer, in particular? While the expecting mom is having her prenatal massage, the dad could pick a treatment of choice to be performed in the same room. You might want to offer something that relaxes the muscles and the mind, in preparation for the great adventure of parenthood ahead. Moms will love to have their partners nearby, too, as it might make them feel more comfortable and at ease, so this package is bound to be an all-round success. 3. Help Reignite the Spark It’s common for couples to go through a bit of a rough patch, every now and then, or to be so busy and stressed that spending quality time together becomes a luxury rather than the norm. For these guests, what better way to reignite the flame of love... --- ### The 2020 Small Business Saturday Marketing Checklist > After a year like 2020, it feels like small businesses deserve a full week dedicated to their support and success. Small Business Saturday - Published: 2020-11-17 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/sbs-marketing-checklist/ - Categories: Blogs With November 28 only a couple weeks away, follow our simple checklist to make this Small Business Saturday pandemic friendly. Offer Special Services Many small businesses are still recovering from the first wave of pandemic-related shutdowns, so offering discounts may not be the best move for business. Instead, spas should skip the discounts, maximize all the revenue they can and offer special services instead. For instance, for customers who are reluctant to shop in person, you can offer curbside pickup or at-home delivery. Create specific offerings around these services, such as a bundle of spa products that can be packaged neatly along with promotional materials. Providing creative and convenient services to celebrate the holiday is a great way to show customers you want their business. Stock Up On Gift Cards During the first wave of pandemic-related shutdowns, many consumers purchased gift cards to show support for their favorite local businesses, even when they couldn’t shop there in-person. Knowing a second wave may be on its way, customers may do the same this Small Business Saturday. Give shoppers the option to purchase a customized gift card with your store’s logo to raise brand awareness and build in repeat business. Highlight Memberships While big discounts may not be the go-to marketing strategy this year, spas may want to offer small discounts for customers that sign up for membership services. For instance, if customers keep their card on file or sign up for unlimited facials over five months, there should be a small financial incentive – and you benefit by knowing you’ll have recurring business. Create And Update Your Online Presence Knowing that consumers may be less comfortable with in-person shopping experiences this year, spas should make sure that A) they have a website, B) their website is up to date with all their current offerings, products and store hours, and C) that customers can book out appointments in advance. Websites should also look polished and professional – to reflect the business accurately – and include Small Business Saturday marketing materials. Prepare Your Space If your business will be open for in-person shopping on Small Business Saturday, make sure you are prepared for an increase in foot traffic. Consider marking six-foot increments on the floor so customers know how to socially distance in line. Increase store hours and have extra employees come in to help count customers, take temperatures and hand out masks as needed. Most important, if you have outdoor space – whether it’s a patio or a converted parking lot – maximize its layout and availability. To accommodate longer lines or wait times, rent some space heaters, tables and chairs. Partner With Other Local Businesses Small Business Saturday should bring the community together, so see if there is a way to partner with complementary stores, restaurants or charities to cross-promote your businesses. For instance, if your customers need to stay outside in accordance to social distancing guidelines, see if you can partner with a nearby coffee shop or brewery so they... --- ### Customer Spotlight: Allure Skin and Laser > As part of our commitment to supporting and educating entrepreneurs, we’re spotlighting Daysmart Spa customers impacted by the pandemic - Published: 2020-10-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/allure-skin-and-laser/ - Categories: Blogs As part of our commitment to supporting and educating entrepreneurs, we’re spotlighting Daysmart Spa customers impacted by the pandemic to learn more about how they’ve adapted their operations to overcome resulting business challenges. The passion and innovation of these customers have never been more pronounced than in their responses to the difficulties posed by the coronavirus outbreak, and we hope their stories serve as a guide for those navigating similarly difficult situations.   We recently spoke with Ann Ossanna, owner of Allure Skin and Laser in Queen Creek, AZ, to learn more about her experience running a medical spa during a pandemic, including how she’s using software to mitigate business disruption. Q: To start, we’d love to learn a little more about your business. A: We opened in 2008 as a medical practice and quickly expanded into an aesthetics one. What sets us apart from other spas is that we have an onsite, board-certified doctor available to answer staff and patient questions.   We specialize in anything skin related: injectables, Botox, Juvéderm, laser photo facials and hair removal, various chemical peels, antiaging rejuvenation and micro needling—we like to offer the newest technologies that are available. We also sell medical-grade skincare, including our own private label. Q: How long have you been using Daysmart Spa? What’s been your experience with it? A: We’ve been using Daysmart Spa since the beginning, when it was still on discs! Before that, we were using an EMR system, then paper charts. Now we’re using the online version of Daysmart Spa. We use the software for scheduling, check-in and checkout processes and to send text and email reminders.   We love having the Daysmart Spa app because it allows us to keep track of what’s going on at the spa even when we’re out of office. We can easily check inventory and schedules in real time. Especially during the pandemic, the app was helpful because it gave us remote access to the inventory so that we could pull together product for clients, and it allowed us to conduct virtual consultations. Q: How has the pandemic impacted the way your med spa operates? A: We were closed for service for about six weeks at the start, which was understandable because I didn’t think we were an essential business. Fortunately, we were able to keep our staff on payroll throughout the closure. During that time, we were offering curbside pickup for products.   We’re reopened now, limiting the number of patients in the space and staggering appointments. We try to keep the waiting room empty and get clients right into their treatment rooms. We’ve also decluttered the waiting area by eliminating items people could touch. Everyone wears masks at the spa, and we’re immediately disinfecting everything that people touch, like phones and pens.   As a medical spa, we’ve been thoroughly disinfecting for the past ten years. For example, if we do a laser treatment, we wipe down every surface—the cords, the touch screens, the chairs. We’ve always... --- ### 10 Ways to Make Your Spa Menu Sell More > Your menu and its design is essential to the success of your spa. This guide lists 10 ways to make your spa menu sell more. - Published: 2020-10-01 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-menu/ - Categories: Blogs As a spa owner, you know how important your spa menu is for attracting new clients and for marketing. Your clients use the menu to make a decision on treatments based on price, descriptions, and interests. Experiences such as facials, massages, and anti-wrinkle injections are high-value purchases, and clients expect the menu to tell them everything they need to know. But did you realize that spa menus can also be used to help increase sales? With a few simple changes, you may be able to use your menu to drive higher sales— keep reading to find out how. 1. Know Your Audience When working on spa menu design, it’s important to keep your audience in mind. Who are they, and how can you design your menu to appeal to them? Defining your target market is essential for any business. Established businesses may already have strong data on their customers, but if you’re starting out, analyze your competition and think about where your spa fits within the market. Consider your ideal customers and think about their age, income, marital status, gender, occupation, location, and background– all of these factors can be used to create a menu that attracts their attention. 2. Your Spa Menu Should List Prices Seems obvious, but your spa menu should always list prices for all services. Some spas prefer not to include this information, but finding out prices is the main reason that many people look at spa menus in the first place. Your pricing should be upfront, easy to understand, and accurate. You can also list any special offers and promotions on your menu. 3. List Features and Benefits One of our top spa menu tips is to include features and benefits for all of your spa treatments. For example, explain in detail how a hot stone massage works. But then go further to add on the benefits of the treatment— for example, it eases stiffness, improves circulation, etc. This technique can help ‘close the sale’ when deciding what treatment to get. It also helps them decide as they can select a treatment that provides the benefits they’re looking for. It can also be helpful to someone coming to a spa for the first time. If you’re new to the experience, it can be a little confusing and intimidating, so detailed descriptions of each treatment help them know what to expect. 4. Hire a Copywriter As a professional, accredited spa, you want to reflect your high standards in your spa menu. However, if the menu contains spelling errors or formatting problems, clients might think your spa has poor attention to detail. To help your menu look as best as it can, hire a copywriter to help you not only with grammatical issues, but also to develop flowing, engaging copy that will convince customers to spend. 5. Offer Online Booking If you want to sell more, you need to offer online bookings for your spa. Your spa menu will also need to be online, on your website, with a link to... --- ### Cryotherapy Facials For Your Spa: What You Need to Know > Get the cold hard facts about cryotherapy facials. If you're considering offering this service at your salon, you need to read this first. - Published: 2020-08-14 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/cryotherapy-facials/ - Categories: Blogs While it’s normal to experience skin issues, they don’t have to be tolerated. There are many treatments available to help with problematic skin, but one takes precedent over the others. Cryotherapy facials are unlike any other skincare procedure out there. If you’ve been searching for a new treatment for your clients, this could be the answer. Take a look at the information below to learn more! What Is a Cryotherapy Facial? A cryotherapy facial consists of using liquid nitrogen(dry ice) on the face to give the skin a glowy, youthful appearance. It tightens pores, reduces fine lines, and clears age spots. Cryotherapy treatment can also help to manage other skin conditions. The cold temperatures reduce sebum, which then clears acne. Cryotherapy Facial Benefits There’s a good reason why people are agreeing to put ice cold nitrogen on their faces. The cryotherapy facial results that come from it are phenomenal. Often referred to as “frotox”, this chilling mask works wonders. Here are some of its benefits: 1. Increases Collagen Production Collagen is vital for keeping skin looking youthful. It’s a protein that helps to connect the ligaments to bones, strengthen blood vessels, and make the skin firm. As people age, their body stops producing as much collagen, which leads to wrinkles. Not to mention, the pollution and toxins in the air further damage the skin. All of these factors create bags under the eyes, deepens wrinkles, and enhances the signs of aging. 2. Enhances Blood Circulation During a cryotherapy facial, the liquid nitrogen vapors are distributed over the face, neck, and scalp. The freezing cold temperatures make the blood vessels contract and dilate, which increases blood flow. Through this process, toxins are flushed away while nutrients and enzymes are brought to the skin. 3. Minimizes Dark Circles and Inflammation A cryotherapy facial treatment helps to give the skin around the eyes an extra boost of nutrients. When the liquid nitrogen is applied to the face, the skin instantly becomes tighter and blood flows quicker. Improved blood circulation helps to even the skin tone and reduces puffiness around the eyes.   4. Reduces Pore Size Large pores are magnets for oil, dirt, and other toxins. If the skin has blackheads, it’s likely due to pores. Unfortunately, blackheads are hard to get rid of. One of the benefits of a cryotherapy facial is that the cold nitrogen helps to shrink and tighten the pores. Therefore, it’s more difficult for the skin to get polluted by toxins. Furthermore, using a cryotherapy facial machine exfoliates the skin and stimulates new skin cells. What to Ask Clients to Do Before a Cryotherapy Facial There isn’t too much that a client needs to do before treatment. However, your spa should suggest a few things prior to coming in. One of the biggest things they should do is drink lots of water. Doing so helps to keep the skin hydrated, providing better results. Also, if they get Botox, it’s best that they wait at least two weeks after... --- ### The Esthetician Tools That Earn Their Keep > Above anything else, an organized spa is a successful spa. These esthetician tools will help you to provide the best service at your spa. - Published: 2020-07-23 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/esthetician-tools/ - Categories: Blogs Did you know there are approximately 183,000 licensed estheticians in the United States? That’s a lot of competition! If you want to make sure your business stands out and continues to thrive, even in a COVID-19 world, it’s more important than ever to have the right esthetician tools on hand. But which things are most important to have in your esthetician tool kit? We’re here to let you know! Take a look at some of the best professional esthetician tools for a new esthetician and some other things you’ll want to purchase for your medical spa. UV Sterilization System No one knows what the future will bring, but one thing that it for sure is that keeping things clean and sterile will continue to be critical. You’ll want to make sure you’re doing everything you can to keep your spa safe, making a UV sterilization system one of the most important spa tools.   Ultraviolet (UV) light is well-known for its germ (and virus) fighting powers. Make sure you get a top-notch system that will allow you to reuse your stainless steel tools without risk of infection.   Magnification Lamp A magnification lamp (or “mag lamp”) is another critical esthetician tool. This is what allows you to see things on the skin that aren’t visible to the naked eye. A good mag lamp will magnify the skin both vertically and horizontally and will also provide the exact right amount of light. The lamp also acts as a shield, which protects you from coming into contact with any fluids or cellular debris that might come from the client while you’re working on them. This is another feature that’s more important now than ever.   Facial Steamer A great facial steamer can create many benefits for an esthetician that will allow you to create superior results for your clients. Make sure you look for one that allows you to control the direction, intensity, and type of steam that is emitted. A great facial steamer will help stimulate blood flow, moisturize the skin’s surface, and help the client relax by stimulating muscles and nerve endings. It will also soften the skin’s follicles, which makes it easier for you to remove debris from the client’s pores.   Microdermabrasion Machine Microdermabrasion is another extremely popular treatment, so if you can afford one of these machines, it’s a great investment. There are two primary types of microdermabrasion machines, one that uses ultra-fine crystal particles and another that uses a diamond tip. By removing the top layer of skin cells from a client’s face, you can help improve the appearance of wrinkles, age spots, sun damage, acne scarring, and more. These machines help improve the skin so quickly that you’re clients are sure to be incredibly pleased with the results. Ultrasonic Skin Scrubber This tool is sometimes also called an ultrasonic spatula. It uses ultrasonic soundwaves to gently remove dead skin, blackheads, and more from the skin’s surface. Since patients who have had a facelift or who... --- ### How to Future-Proof Your Spa Post-COVID-19 > Amidst the COVID-19 conversation, a topic on every small business owner’s mind is “the new normal.” To ensure your spa clients receive the same quality service and experience, spa owners must anticipate new customer apprehensions and expectations. - Published: 2020-06-05 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-post-covid-19/ - Categories: Blogs According to Daysmart Spa’s recent survey on consumer loyalty, it takes three to four visits to a business for a consumer to feel comfortable—i. e. having a sense of familiarity and taking the first step in becoming a regular customer. At this rate, it is essential that spa owners figure out how to put their customers at ease to attract and retain business. Similarly, when asked what the most important trait is when visiting a business, roughly one-third (31%) of respondents say trust, and more than one-fifth (23%) say consistency in service. These two priorities are heightened in the post-pandemic era—especially as businesses seek to pioneer a “new normal. ” One area where spas need to focus is on common areas and touching surfaces. The spa experience is tactile—from hands-on services to crowded waiting areas to, yes, even the checkout experience. While learning about the risks of COVID-19, people have become very aware of how cash, credit cards and every high-traffic item in a business may not be as sanitary as they once thought. Suddenly, the integral touchpoints of a spa experience— from POS systems and processing terminals to keyboards and pens—are identified as risky.   To deliver consistent service, prepare operations and improve customer engagements, spas must future-proof the core aspects of the shopping experience, starting with checkout. Take these four steps to reduce the number of touches needed to complete a transaction. 1. Implement Contactless Payments Contactless payments are more possible than ever. In fact, most credit and debit cards issued in the last five years have NFC (near-field communication) capabilities embedded within the card. Most payment terminals support NFC capabilities. These “tap and go” cards work similarly to Apple Pay or Google Wallet: 1) they don’t require a third-party device (e. g. , a cell phone) to store the credit card information, and 2) can just use the card itself. Not every consumer may know about the possibility of contactless payments. Spas can support customers by providing guidelines, instructions or FAQs and displaying them by the payment terminal, on their website, or via social media pages. It is especially important that spas reassure customers that tap-and-go payments are as secure as EMV chip payments. Similar to chip transactions, the contactless payment is accompanied by a one-time use code that secures the payment data. Even after spas implement contactless payments, these payment processing systems still integrate with their Daysmart Spa business management software. Integrated payment processing simplifies and expedites checkout, so customers don’t have to wait while employees switch between systems. For customers still feeling uneasy in public spaces, a quick and seamless checkout will be especially appreciated. 2. Disable Signature Functions Now that chip and tap-payment cards are equally secure, most major card brands removed the requirement for transaction signatures in 2018 in the U. S. and Canada. This means there are no longer fees related to processing a transaction without the cardholder signature, making it more appealing to customers. That said, many processing terminals and POS... --- ### How to Prepare Clients for your Reopening  > You've been given the greenlight to reopen your spa, here are some tips on how to best prepare for the return of your clients to our "new normal", - Published: 2020-05-20 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/reopening-spa/ - Categories: Blogs So you’ve been given the green-light to re-open the doors to your spa and allow clients back, you’ve exhaustively cleaned your salon and reviewed new sanitation guidelines with your staff. Now it’s time to initiate your spas marketing campaigns to clients helping prepare them for what to expect once they arrive for their post COVID-19 appointment. Staying open will not only require herculean cleaning efforts from your staff, but will also require your clients to adhere to new safety guidelines intended for suppressing the spread of the COVID-19 virus. Many of your clients have been confined to their homes for the past couple of months and will likely require some reassurance from you as a business that you are prepared to keep them safe. In order to best prepare your clients for what the new normal will look like when they come in, they will need you to walk them through expectations. We here at Daysmart Spa Software have compiled some best practices to consider when reaching out to your customers. Below you will find tips from our very own marketing team who want you to be best prepared in this stressful time. What you need to be informing your clients on Reassure clients of your new cleaning protocols What services will be available  How your clients should expect to book their appointment   Better your Email and Text Communications Camilla, Daysmart Spa Campaigns Manager The Covid-19 virus has many people reconsidering every interaction and as businesses begin to re-open across the US, keeping your clients informed is the key to maintaining your relationships and retaining client loyalty. Here are some tips to help you communicate effectively and win back your customers for a busy (and profitable! ) reopening. Email Communications Catchy Subject Line – On average, email open rates are between 15-25%. As consumers inbox’s fill up – how do you get your email opened and engaged with over the competition? You need to stand out! The first step to a great email is a great subject line, in fact, 33% of email recipients will open emails because of a catchy subject line. Choose subject lines that create urgency, incorporate a question in your subject line to rise curiosity, use personalization by adding your client’s name, or end your subject line with an eye-catching emoji. The Right Time – During a time of crisis, when you communicate with customers is as important as what you communicate. You can look at tons of statistics for the best day and time to send an email to your list, but my advice? Although these statistics can help you decide, its best to draw on your own data rather than just go by case studies. Start testing different send times or run reports for prior emails to see what days and times have performed well in the past. This is where a business management software with email marketing and open rate reporting capabilities can help! The Right Tone – Now you have your... --- ### The CARES Act – Just the Facts! > In short, the opportunity presented by the recent federal stimulus will save thousands of businesses. These loans require - Published: 2020-04-08 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/the-cares-act/ - Categories: Blogs If you own a small business in the USA that: was operating on FEB 15, 2019 have fewer than 500 employees suffered substantial economic injury as a result of this declared disaster are interested in forgivable loans to maintain staff and pay expenses... You should apply right now for these relief loans. FULL DISCLAIMER: we are not qualified, nor certified, to offer financial advice – so please don’t base your decisions solely on what you read here. In short, the opportunity presented by the recent federal stimulus will save thousands of businesses. These loans require no personal guarantees which means that default will not impact your credit rating. The interest rates start low (1%! ) and stay low. Every small business owner should thoroughly understand the three types of programs that will have the most potential impact on their business: 1. Payroll Loans: The Paycheck Protection Program Up to $10 million dollars (payroll dependent) 1% interest rate with a term of 2 years No re-payment required for the first 6 months 100% forgiven if you comply with the terms of the loan Up to 25% may be used for business rent, utilities... Self-employed, independent contractors, sole props eligible (on April 10th) No collateral or personal guarantees, and zero fees for the borrower The so-called PPP is loaning up to $10 million dollars (a factor of your recent payroll totals). If the borrower abides by the terms of the loan, the lender will forgive the amount owed. Yes, you read that right. Step one is putting your hands on complete, correct payroll reports. Step two beginning the application process, which really consists of completing a short application, business tax ID, acknowledges the terms of the program... and then submit that application through a lending agent. That is typically a bank, but there are other SBA-certified lenders like credit unions and other entities. At Daysmart Spa we have partnered with a lending agent who is currently accepting and processing applications. As of this writing, there are some slowdowns in what had been described as an accelerated approval process, so I should point out as of this writing, few if any loans have been funded. So honestly, a bit of a backlog is building – my advice is apply now. And yes, you can (and should) apply for both. 2. Disaster Loans: Economic Injury Disaster Loan Program Up to $2 million dollars Not more than 500 employees No re-payment required for the first 6 months 3. 75% interest rate with terms of 15-30 years NOT currently considered forgivable but terms are very favorable $10,000 advances are being offered, which do not need to be repaid EDITOR’S NOTE: If you were recently denied an advance, you can re-apply For those who have suffered “substantial economic injury” as a result of this declared disaster (and really, who hasn’t? ) AND can prove that they are an existing US small business, maybe eligible for EIDL loans designed to enable you to endure this declared disaster. These loans are commonly issued by the SBA in... --- ### Staying Informed with COVID-19: Resources for Small Businesses > The COVID-19 pandemic is causing anxiety for small business owners across the country. The business landscape is rapidly changing, and we are all - Published: 2020-03-17 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/sb-covid-19-resources/ - Categories: Blogs The COVID-19 pandemic is causing anxiety for small business owners across the country. The business landscape is rapidly changing, and we are all trying our best to protect our employees, support our customers, and address the financial stress. There is a lot of online information and resources aimed at assisting businesses with best practices. We have compiled a list of resources that we feel you as small business owners can use to stay informed. Keep Planning as Things Evolve The Centers for Disease Control and Prevention has published an article with helpful links to provide businesses and employers interim guidance on how to best operate during this outbreak of the coronavirus disease. Having an Infectious Disease Outbreak Response Plan should be top of mind, the CDC suggests. Important Considerations for Creating an Infectious Disease Outbreak Response Plan All employers should be ready to implement strategies to protect their workforce from COVID-19 while ensuring continuity of operations. During a COVID-19 outbreak, all sick employees should stay home and away from the workplace, respiratory etiquette and hand hygiene should be encouraged, and routine cleaning of commonly touched surfaces should be performed regularly. Know your Obligations as an Employer  The U. S Department of Labor’s Wage and Hour Division has a Q+A available on Public health emergencies and the fair labor standards aimed at giving context for employers and employees during the COVID-19 emergency. Knowing how to best protect yourself as a business owner, and as an employee, can help mitigate the widespread uncertainty. What are an employer’s obligations to an employee who is under government-imposed quarantine?  WHD encourages employers to be accommodating and flexible with workers impacted by government-imposed quarantines. Employers may offer alternative work arrangements, such as teleworking, and additional paid time off to such employees. How many hours per day or per week can an employee work?  The FLSA does not limit the number of hours per day or per week that employees aged 16 years and older can be required to work. Can an employee be required to perform work outside of the employee’s job description?  Yes. The FLSA does not limit the types of work employees age 18 and older may be required to perform. However, there are restrictions on what work employees under the age of 18 can do. This is true whether or not the work is listed in that employee’s job description. Small Business Owners Need To Communicate With Customers The U. S Chamber of Commerce has made available a Response Toolkit to provide message examples to directly address anxious clients. Tailoring these communications to best fit your customer relationships is an opportunity to emphasize your commitment to the health and safety of your employees, and convey your need for the support of your clients as well. Check out the suggested social media posts to share accurate information. Use the official hashtags: #COVID_19, #COVID19 We all have a part to play in preventing the spread of COVID-19. Make sure you are regularly practicing these healthy habits.  If you think you are getting sick with COVID-19, follow this step-by-step guide... --- ### 11 Spa Products and Trends For 2020 > Looking for the hottest spa products and trends for 2020? This article goes over the top 11 products and trends for 2020 so you can stay on the c - Published: 2020-01-31 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-products-trends-2020/ - Categories: Blogs Let 2020 be the year you hit all your personal goals. And one of your goals should be making things easier for your customers and employees. Take care of their health and beauty this year by offering more options at the spa. Spas are more than massages and manicures. Many places are offering a full suite of services. We have you covered with the top spa products and trends for 2020. Top Spa Products & Trends For 2020 1. Overnight Gel Masks Beauty spas can be taken home in your bag with gel masks. These masks apply nutrients to your facial skin while you sleep. The mask helps restore and rejuvenate the cells. There are some overnight masks specifically designed to be applied to the lips and eyelids that generic masks do not cover. Gel masks are quickly replacing cream masks in 2020. Your customers want to take these innovations home and make them a part of their skin routine at night for a healthier-looking feel. 2. Eyebrow Enhancements Microblading has become a staple in spas for the past few years. This brow enhancement varies from spa to spa depending on the techniques and style of the technician. Some of the technicians have failed to capture audiences due to poor practice. The replacement for microblading is ombre brows. This technique involves blending colors and tints to help give your eyebrows a softer appearance. For those who are unhappy with microblading results, try pushing eyebrow extensions or makeup until they can give ombre brows a shot. 3. Tattoo Care Over 38% of young adults have at least one tattoo. This population only appears to be growing. This large number of people is also increasing the demand for appropriate skincare. Taking care of the skin can make a tattoo look beautiful. Remove hair and wax the skin where tattoos are located. This will brighten the detail a tattoo artist put into their work. If they’ve had tattoos removed, continue exfoliating skin treatments and laser therapy to help the process of restoring the natural skin. 4. Retinol Cream Spa Products Skin creams with retinol, or vitamin A, are going to dominate the skincare industry in 2020. Retinol activates collagen in your skin causing it to become thick and reduce the number of wrinkles and creases in your skin. A local spa should have its best anti-aging cream recommendations filled with retinol. Carefully read labels and understand possible risks. For pregnant women, retinol can pose certain health risks for the mother and baby. 5. Everything is Online Don’t worry about calling, booking, or ordering in person anymore. The most advanced and sophisticated spas will make it easy to book an appointment. The spa is a relaxing and enjoyable time. Workers should be enjoying work as much as possible, too. Minimize the effort and let the software systems handle the rest. Some of the most reliable spas have an online store to purchase the spa products the professionals use. Employees will love you if they can do things with the touch of a... --- ### 7 Reasons Your Spa Needs Text Marketing > Don't wait around! Instead, untangle your marketing strategy by adding text marketing to the mix. Here are seven reasons your spa needs SMS - Published: 2019-12-18 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-text-marketing/ - Categories: Blogs 54% of consumers want to receive marketing messages through texts. However, only 11% of businesses are using text messaging as a part of their marketing strategy! This is your chance to get ahead of other spas in your area. By sending an SMS blast to your clients, you can remain top of mind year-round. Text message marketing can help you generate word of mouth, improve engagement with your clients, and show your clients you appreciate your business. Don’t wait around! Instead, untangle your marketing strategy by adding SMS text messaging to the mix. Here are seven reasons your spa needs SMS blast marketing. 7 Reasons Your Spa Needs Text Marketing: 1. Text Marketing is Direct Consumers are becoming more aware of when businesses are trying to sell at them, rather than communicate with them. Throughout any given day, we’re spammed with emails, flyers, and billboards. Many of us have adopted mental filters to clear away the junk. If the recipient doesn’t know and trust you, they’re not likely to open a physical or email messages. Meanwhile, social media is becoming increasingly competitive. If people don’t already know and love your brand, you’ll fail to stand out from the crowd. As social media algorithms change, it’s also challenging to appear in tags and feeds. As a result, businesses need to find smarter ways to reach their customers. Unlike these other marketing channels, texts arrive directly in front of your target audience. That means you don’t have to break out of the competition. Instead, you can reach your subscribers and appear among texts from friends and family. 2. Customers are More Likely to Respond Before you can communicate with your subscribers through email, you need them to open the message first. Otherwise, you’re headed straight for the spam box. According to Adobe: Email open rates range between 20 and 30% Meanwhile, SMS text message marketing has a 98% open rate 90% of texts are read within three seconds Previously, sending an SMS blast was considered invasive. People used to pay for every message they received. Now, most smartphone owners also have unlimited texting. As a result, you don’t have to worry about becoming an annoyance. Instead, consumers prefer texts among other communication methods. When you’re less invasive, people are more likely to read your messages and respond.  That means using text message marketing can improve your clickthrough and conversion rates. As more people read and respond to your texts, you’re also boosting engagement with your target audience! 3. Anytime, Anywhere Text messages are short, sweet, and easy to consume. Unlike an email, phone call, or long blog post, texts aren’t time-consuming. Plus, consumers constantly have their phones in hand. That means your clients can read and respond to an SMS blast anytime, anywhere! This flexibility makes it easier for clients to respond to your texts. As a result, you’re also more likely to notice an increase in engagement, too. Emails, on the other hand, require time and energy. Instead of sending a quick response, recipients have to click a link and perform a second action... --- ### Your Spa Business New Year’s Resolutions for 2020 > The New Year presents every day spa with the opportunity to set new goals and kickstart fresh initiatives. The key to realizing these aspirations - Published: 2019-12-04 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/new-years-resolutions/ - Categories: Blogs The New Year presents every business with the opportunity to set new goals and kickstart fresh initiatives. The key to realizing these aspirations—and truly adding value to your business—is making sure they are both mission-critical and attainable. Enhancements that would be “nice to have” won’t sustain your motivation all year round. As you determine your Day Spa New Year’s resolutions for 2020, make sure these four items make the list. Commit to eco-friendliness. Going green is easier than ever, and what was once an eco-differentiator for your shop is now becoming an expectation from consumers. Eco-friendly products are increasingly available, affordable and as effective as traditional brands. Not only will your business help the environment, but a commitment to doing so will impress your customers. In Nielson’s 2015 Global Corporate Sustainability Report, 66 percent of consumers said they are willing to spend more on a product if it comes from a sustainable brand. Additionally, 81 percent of millennials expect their favorite brands to make public commitments to corporate responsibility. While this may seem like a big ask for a small business, showing an investment in community and citizenship will go a long way with customer loyalty. 2. Track social media success. Starting to share campaigns on social media is important, but do you understand how those campaigns directly or indirectly impact your day spa? Right now, you may be pushing out social media content with little insight into what types of posts are working or why. In 2020, you should analyze your social campaign effectiveness with these focuses: Record your digital footprint—use a spreadsheet to keep track of 1) post engagement to see the success of the social campaign and 2) followers and likes to see how campaigns affect your overall social presence Analyze web traffic—understand how your campaigns lead to web visitors by tracking 1) total traffic, 2) traffic by channel and 3) visitor location (where are your visitors coming from? ) Establish campaign objectives—are your efforts focused on finding new prospects? Promoting a new offering? Creating brand awareness? Step up customer satisfaction. Focusing on customer service seems like a no-brainer, but 2020 is the year to start going beyond just asking, “are you happy with today’s service? ” Take the time to learn what you can do to make customer service your business’s differentiator. Consider adding services your customers want, and make sure the services you already deliver are catered to the people paying for them. Whether it’s soliciting customer suggestions, making the online booking experience more convenient or simplifying checkout, there is always more you can do to enhance customer retention. 4. Boost productivity—for a better work/life balance. With your busy schedule, work/life balance can seem like a luxury not afforded to a day spa owner. Yet by enhancing productivity, you can make it possible for you and your employees. Set expectations with your staff from the onset, delegate where possible and, most importantly, use technology to lighten your load. There are so many mundane, daily tasks... --- ### Ditch Pen & Paper for Maximum Efficiency and Success > Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils!) but as with most other areas of life, tech - Published: 2019-10-30 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-owners-ditch-pen-paper/ - Categories: Blogs Since the dawn of spa businesses, there have been blotter calendars at the front desk (with plenty of pencils! ) but as with most other areas of life, tech is taking over. Spa businesses managing their clients and appointments by using paper calendars & files makes it tedious, time-consuming, and more than occasionally, frustrating. Imagine spending more time searching for information than actually using that information – does this sound like an efficient use of your time? There are things that technology will never replace. For example, even if a robot could be trained to give massages many clients would still prefer the personal touch of a real person. This does not mean that technology doesn’t have a place within all spa businesses, in fact, modern clients are starting to demand apps, 24/7 schedule access, text reminders, and other tech perks. In an automated app-happy world, spa businesses need to keep up with the times or get taken out by their competition. Here are a few real reasons why it might be time to take tech seriously: Old School Appointment Books Just Aren’t Cutting it Anymore There’s one truth when it comes to providing spa services – time is money. This means that every minute spent on anything other than your spa services is actually costing you in the long run. But ignoring “administration” (from payroll to client tracking to appointment reminders) can spell disaster for your business. So... . Either allocate part of your day to managing the business (hopefully not at the expense of servicing your clients! ) or hire someone to manage the business, track your appointments, and file your taxes. Regardless of how well you execute either approach, you’re pretty much-losing money either way. If your new assistant makes a mistake (doesn’t everyone? ) or late hours and constant multitasking lets someone fall through the cracks, now in addition to losing money, you’re losing clientele as well! Look, there are only 24 hours in a day, and even you can’t work all of them. Years ago, there simply weren’t other options, but times have changed and technology has infiltrated every aspect of modern life – including spa business operations. Simple, affordable software can grow your business, save you money, and attract new clientele. The Benefits of Software For Spa Businesses Freeing yourself from blotter calendars (which are really hard to read when you’re anywhere but at your business location) is not the only advantage of digital business management solutions. Incorporating spa software into your operation can reduce scheduling mistakes, save you money, automate your client communications, re-engage dormant clients, speed your payroll processing or tax reporting, simplify your inventory controls, even earn you more money! The fact is people feel busier than ever (spoiler alert: we’re not), and taking the time to stop and schedule a spa appointment simply may not make it onto the daily to-do list, especially if that requires a phone call. Now, you may have a handful of clients that have their standing appointments... --- ### How to Sell More Gift Cards in Your Spa This Holiday Season > As a spa, you will want to make the most of the increase of clients looking to purchase gift cards for their loved ones - use these tips to sell gift cards - Published: 2019-10-24 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/sell-gift-cards/ - Categories: Blogs We can already hear the sound of jingling bells in the distance, and the shelves are stocked full of pumpkin spice-flavored everything. That means the holidays are on their way, and the spa world rejoices for the entire holiday season and the money magic it brings. As a spa, you will want to make the most of the increase of clients looking to purchase gift cards for their loved ones – use these tips to sell gift cards faster than you’ve ever sold them before. Follow These Steps To Sell More Gift Cards: Offer Special Incentives The best way to convince anyone to do anything is to bribe them. That includes your soon-to-be gift-card-buying customers. Start a special promotion for gift cards. For example, offer clients a $5 credit toward their next service for every $50 in gift cards they purchase. Of course, you’ll want to run the numbers on the promo you choose to make sure it’s something you can afford. Make Gift Cards a Priority Take a moment to put yourself in your clients’ shoes during the holiday season. Their minds are constant whirlwinds thinking about all the preparations for the holiday. They’re thinking about travel plans and buying gifts, but they may not have thought of a spa gift card as the perfect present. That’s why you should focus your marketing budget on advertising your gift cards this year instead of your spa services. We’re not saying to stop marketing your services entirely. Putting 70% of your budget into advertising gift cards and 30% into advertising services may be a healthy split. Step Up Your Internal Marketing Most people think of marketing as a way to bring in new customers, and it can be. It can also be a way to get more sales from the clients you already have. That’s called internal marketing. Your current clients may love the idea of buying your gift cards for their loved ones. They may even buy gift cards for themselves to use so they can take advantage of the discount. One choice for internal marketing is to send out e-blasts to your mailing list of current clients, highlighting your gift cards. You should also put up signage inside your spa. On top of this, tell your staff to mention your gift cards when clients check out after their visit. Take Advantage of Your Foot Traffic If you’ve scored a great location for your spa, why not milk it for all it’s worth? Put up an eye-catching sign in your windows advertising that you sell gift cards. Make them prominent enough that people will see them while walking down the sidewalk or driving down the street. Many people wouldn’t think of a spa as a place to get a gift card, but when they see your sign they’ll say, “Oh I know someone who would love that! ” Start a Competition to Sell Gift Cards Unless you’re at your spa 24/7, a lot of the responsibility for selling gift cards will fall... --- ### Your Small Business Saturday Checklist Is Here! > Small Business Saturday is the perfect opportunity to place your business in the spotlight. Start preparing and promoting now to make the - Published: 2019-10-22 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/sbs-checklist/ - Categories: Blogs Small Business Saturday is the perfect opportunity to place your business in the spotlight. Start preparing and promoting now to make the most of November 30th — the day dedicated to spreading awareness (and driving sales! ) for small businesses. With Small Business Saturday just weeks away, you’ll need our simple marketing checklist to make this your most successful Small Business Saturday yet!   --- ### 7 Ways To Prepare Your Spa For Small Business Saturday > Small Business Saturday is one of the biggest business days of the year. Read on to learn 7 ways to prepare your business for Small Business Saturday. - Published: 2019-10-22 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/small-business-saturday/ - Categories: Blogs When American Express started Small Business Saturdays, or at least when they got involved, small business owners rejoiced. Not only was it part of Amex’s plan to lower their rates for businesses, but it brought some love back to Main street. To this day, businesses all over the US look forward to Small Business Saturday. It’s like Black Friday, but you don’t have to come up with any insane deals. Want some idea on what to do to celebrate SBS? Read below. 1. Double Check Your Website When you’re going into Small-Business Saturday, you want to make your spa as accessible to clients as possible. That means having the most up-to-date website available. Take a look at your site. Are your headers still pushing promotions from two months ago? If so, get your content team to create some more, stat. You can even create specific content for Small Business Saturday. American Express will help can with that, which we’ll discuss later. Make sure your Google maps plugin is working and that your hours are correct. Will you be open extra hours for that weekend? Let your clients know. 2. Write a Blog Post Why not let your clients know everything you’re doing to prepare for Small Business Saturday?  Write a blog post and publish it on your social media channels. Tell clients, in the blog post, what hours you’re open that day. Are you having any specials? What’s the sale or deal you’re offering? You can even put a call to action at the end of the post asking them to share. People who engage with SBS are local-business minded, so they’re likely to encourage others to be as well. 3. Create a Text Reminder As you prepare for small business Saturday, why not open up a clever sales funnel? Ask clients who engage with your SBS pages to give you their phone number. Let them know you’ll text them to remind them about the upcoming events and what your business has planned. Even if they don’t visit you on that Saturday, now you have their information for future marketing ventures. If you don’t have or don’t want to pay for a texting service, you can always use email. There are even Facebook Bots that you can set up now for customers to opt-in to. Don’t overload them though, no matter the platform you choose. You don’t want to annoy them before they have a chance to support your spa. 4. Use American Express’ Marketing American Express started Small Business Saturday, at least the way it exists now. They used to charge different fees than other credit cards did for processing. That meant it was too expensive for small business owners to accept American Express cards. Amex figured out that they were losing business this way and changed their tune. To broadcast their new small-business friendly vibe, they threw a bunch of money into SBS. It took off and has been great for local economies ever since. Part of the money... --- ### National Women’s Small Business Month > October marks National Women’s Small Business month—a time to recognize the accomplishments of women entrepreneurs and their contributions to the economy - Published: 2019-10-16 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/women-small-business/ - Categories: Blogs October marks National Women’s Small Business month—a time to recognize the accomplishments of women entrepreneurs and their contributions to the economy. DaySmart Software, makers of Daysmart Spa, has always been invested in the growth of women in business. In fact, 85% of our customers are female-owned businesses. With that, we wanted to highlight some of our most inspiring female customers. Fountain of Youth Sue Alderson opened Fountain of Youth Skin Renewal Centre in Hartland, Michigan in 2005. She had taken Botox training and realized she wanted to open up her own operation. Sue’s advice to professionals who want to pursue careers in the spa business is to go slowly. There is a lot of competition out there, so it’s important to investigate which services you want to offer and how it will impact you financially. Sue uses Daysmart Spa software to run several reports, including what types of services she’s sold and her monthly sales, which saves her a lot of time. Pure Touch Skin Center Katherine Juarez is the Director of Operations at Pure Touch Skin Center in Sherman Oaks, California. When Katherine joined Pure Touch, the first thing she did was look at the business and make sure everything was accounted for. In particular, she wanted to make sure Pure Touch was using all the tools at its disposal—including Daysmart Spa software. Katherine says that Daysmart Spa makes it incredibly easy to schedule follow-up appointments, which is essential in the spa industry. If a patient comes in for a procedure, like Botox, they need to come back in three months. With Daysmart Spa, Pure Touch’s follow-up rate increased from 10% to 60%. Capital Laser & Skin Care Capital Laser & Skin Care is the vision of Dr. Elizabeth Tanzi. Based in Chevy Chase, Maryland, it is a place where men and women can experience the rejuvenating benefits of the latest and greatest dermatology treatments. Every treatment and procedure performed at Capital Laser & Skin Care is designed to provide maximum benefits with minimal recovery so customers can start enjoying results sooner, without missing time from the things they love doing. Bella Sol Med Spa Bella Sol Med Spa is owned by Nina Gaetano and Luis Perez. It is where state-of-the-art technology merges with artistry and beauty, offering a unique and enjoyable experience. Bella Sol offers a wide selection of the most trusted laser, CoolSculpting and anti-aging treatments in a pampering spa environment. Their experienced staff specializes in non-invasive cosmetic and anti-aging medicine, offering the perfect blend of aesthetics and science for all customers’ cosmetic needs. To learn how our Daysmart Spa software can grow not just female-owned businesses, but all spa businesses, visit our product page here. --- ### Top Takeaways from the 2019 U.S. Small Business Technology Trends Report – Salon and Spa Market > DaySmart Software, the makers of Daysmart Spa business management software, partnered with research firm Researchscape International to survey more than - Published: 2019-09-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/survey-spa-industry/ - Categories: Blogs As the backbone of the U. S. economy, small businesses are far from being small potatoes. In an increasingly commercial world, the allure of “mom and pop” operations and the commitment to shopping locally has resurged. However, small spas can’t afford to function less optimally than their corporate counterparts. Spa owners still need to manage a rapidly changing market and increasing expectations in the digital age. Traditional pen and paper business management tactics won’t keep pace with the pressures of tech-inclined clients. As a result, many small spa business owners are evaluating and implementing software tools that not only enable them to remain competitive, but that also empower growth. To understand this shift and how it impacts our customers’ needs, DaySmart Software, the makers of Daysmart Spa business management software, partnered with research firm Researchscape International to survey more than 590 U. S. small business owners in the salon and spa industries on their technology investments and the challenges they’re facing. These are some of the top takeaways. The State of U. S. Small Salon and Spa Businesses in 2019 Despite today’s complicated business landscape, salons and spas in the United States are growing. Sixty-seven percent of survey respondents indicated that their sales increased from 2017 to 2018. What’s more, 60 percent of respondents make more than $100,000 in annual revenues, and 30 percent make more than $300,000. So small salon and spa businesses are not only surviving in the market, but many are thriving. Even with this success, however, 58 percent of respondents say the number one concern keeping them up at night is making enough money. This worry is compounded by the top challenges that salon and spa owners say they face, including: marketing to prospective or current customers making enough money controlling costs finding new customers managing time In response to these variables, salons and spas are prioritizing investments in technology. Fifty-six percent of respondents use business management software to manage their daily operations. Furthermore, the types of technology they select speak to the priorities of consumers and the market. The top areas of investment in 2019 for salon and spa owners are marketing software (36 percent), POS systems (33 percent) and cloud software (16 percent)—and they are seeing direct results. The Benefits of Going Digital According to DaySmart’s survey, small U. S. salon and spa businesses that use business management software see major business benefits: 62 percent saw reduced manual effort and paperwork 56 percent saw decreased missed appointments 52 percent saw increased customer satisfaction To reap these results, salon and spa owners must choose a software solution with capabilities that solve for their specific business needs. According to DaySmart’s survey, the number one software feature that small salon and spa business owners look for is scheduling, followed by automating customer communications and POS. These priorities—which streamline time-consuming tasks for employees—reflect the need for modern businesses to optimize productivity to compete in today’s market and deliver better-than-ever customer service. Interestingly, though, salon and spa owners who... --- ### Relaxation Day: Ways to Reduce Stress Without Sacrificing Business > National Relaxation Day (August 15) is a time dedicated to unwinding and taking a break from the stress of everyday life. A spa relaxation day is the - Published: 2019-08-02 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-relaxation-day/ - Categories: Blogs National Relaxation Day (August 15) is a time dedicated to unwinding and taking a break from the stress of everyday life. Yet for hardworking small business owners who deserve it most, the holiday may not seem realistic. Running a spa is an ever-demanding job that doesn’t pause when you do. The idea of staying at home, reading a book or going on a picnic may sound far-fetched, if not fantastical. That said, Relaxation Day may be most important for small business owners. According to the American Psychological Association, the second and third most common causes of stress are money and work—sound familiar? In fact, according to Daysmart Spa’s recent survey report, money is the number one concern keeping spa and salon owners up at night. With that, here are some ways for small business owners to take advantage of a Spa Relaxation Day – both for their health and the health of their business. Money Spa owners can leverage a Spa Relaxation Day as a timely way to promote new and repeat business. Customers need to relax, too, so why shouldn’t they kick back and get some pampering at your spa? To boost foot traffic, you can: Offer a promotion. In the days leading up to Relaxation Day, offer a deal for customers who come in on August 15. For example, everyone who visits gets a half-off manicure with their purchase. It seems counterintuitive, but customers will make an effort to relax if it means getting some free or discounted perks. Send email blasts. If you’re offering a Relaxation Day promotion, make sure your customers know about it. Share emails with details on the available sale or discount, along with compelling graphics and branding, so when your customers think “relax,” they think of your spa. Promote on social media. Use social media platforms such as Twitter, Facebook and Instagram to increase awareness of your Relaxation Day festivities. You can even run a social media contest: whoever posts the funniest, most “stressed out” looking photo and tags your spa wins a free massage on August 15. Partner with other businesses. Link up with other local businesses for twice the value. Is there a coffee or smoothie shop located next door? Perhaps customers who buy one of your more decadent services get half-off a refreshing drink afterward to feel extra rejuvenated. Work As a spa owner, you are an expert when it comes to your customers’ relaxation—but what does it mean for you? If you can’t take the day off, use Spa Relaxation Day to consider how to reduce stress year-round. There are tools and tactics to eliminate the daily worries that bog us down at work. Here are a few that can give small business owners more peace of mind: Online booking. If you are still using physical calendars to organize and keep track of appointments, you are doing yourself a disservice. Implementing online booking not only helps to clear your desk and eliminate pen and paper, but it also makes... --- ### The Benefits of Integrating Credit Card Processing With Your Software > Aligning your spa administration, customer management, and credit card transactions seems like the smart choice (and it is!), yet so many spas - Published: 2019-07-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/credit-card-transactions/ - Categories: Blogs Integrating Your Software With Your Credit Card Transactions Your spa business consists of a series of many daily processes, but if you can’t fit all these pieces together, you may be missing out on the bigger picture.  Aligning your spa administration, customer management, and credit card transactions seems like the smart choice (and it is! ), but too many spas still use third party payment processors or insist on taking cash only. Cash may be king, but cash-only businesses are a thing of the past. In fact, in a recent study by Consumer Credit, only 14% of respondents said they use cash for everyday purchases while 80% of respondents said they use their debit cards. Cash only spas run the risk of losing customers because they are not offering modern payment systems.   Customers at spa expect their checkout experience to be simple and fast – this is where integrated credit card processing comes in. Read on to learn how integrating payment systems with your spa software can help strengthen your business as a whole, not just at checkout. Improve Customer Experience Integrated credit card processing can create a seamless checkout experience for your clients. No more switching between systems as your client waits, allow them to leave their wallets at home, as you charge their card on file, prompt them through the checkout process to leave a tip, and email receipts. Integrated payments act as a detailed customer database for your business and with modern systems, customers can access a portal to update their profiles, including their credit card information so their payments are always up to date. Effortlessly track clients previous purchases to improve engagement, create targeted promotions and upsell and cross-sell. Did your client previously buy a moisturizer that is now on sale? If your client management system is integrated with your payment processor, you can easily collect this kind of information, and let them know in real-time! Streamline Business Operations Integrating payments with your spa software will free up time spent on manual processes and help ease day to day tasks.   No more spending hours reconciling bank statements to determine if you’ve been paid correctly for all your work, and forget the tedious manual data entry – integrated payments will ensure accurate, real-time transaction data and reduce costly human error. Switching to an integrated credit card processor will also reduce your spa business’ risk from cash theft and vulnerability from hackers. The right processor will have security protocols that protect credit card data, and by encouraging credit card transactions you will have less cash at your spa.   The less time you spend tracking payments and worrying about security, the more focus you can put into other critical areas of your spa! Increase in Revenue How can integrated credit card processing increase your spas’ revenue? Many clients ask this question. Since integrated credit card processing can update payment data automatically, there is no longer any need for an employee to manage any of this.  ... --- ### How To Boost Business During the Summer Slowdown: Part 2 > While summer may mean vacations and cookouts for most people, for business owners it can mean slower days at the spa. In response to this dreaded shift - Published: 2019-06-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/summer-slowdown-part-2/ - Categories: Blogs While summer may mean vacations and cookouts for most people, for business owners it can mean slower days at the spa. In response to this dreaded shift, we published part one of our tips series last month, which offers tactics to boost sales during the infamous summer slowdown. Since it can never hurt to have more fresh ideas to try out in case business starts to slow down as the temperature heats up, we came up with five more tips for keeping revenue rolling in during summer—and beyond. Don’t jump to cutting prices It’s tempting to cut prices during the summer months to try to boost traffic, but that ultimately reduces your profits. Instead of selling items for less than their value, try to increase the perceived value of your spa services in the eyes of your customers. For example, instead of discounting your facials, sell them at full price and then add in a free head massage. This increases customer loyalty by making your customers feel like you’re going out of your way to give them the VIP treatment If your spa uses Daysmart Spa Software, be sure to use the email marketing feature to send out these deals to your entire client base automatically! Sell more memberships The one exception to cutting prices is when it comes to selling memberships, as they are a great way to encourage repeat customers. A membership deal gives your clients a good price on bulk services, and helps your estheticians strengthen their relationships with clients. Whether you’re offering four facials for the price of three or monthly massages for a set price, you can ensure that your favorite clients will visit your spa more often, keeping your estheticians busy. With Daysmart Spa Software, you can make it easy to set up monthly payments for customers that want to join your membership program. The system even keeps track of which memberships are still active, simplifying the process for you and your clients. Learn the art of upselling Increase your sales this summer season by upselling to your customers. Encourage your estheticians to try out new skin care products on their clients and explain the benefits of each product. Everyone loves the way their skin looks after a facial, so if customers learn that they can continue to see those improvements at home, they might leave with a bottle of their own. Another way to upsell is to offer product bundles. Products like moisturizer and toner go hand in hand, so display these together at your spa to encourage customers to buy both. Taking the extra step of adding some festive Fourth of July packaging to physically bundle the products together as a set will attract even more attention. Another smart way to bundle products is by selling less popular products in a set with your top sellers. This will make sure that merchandise is constantly flowing—and your customers might even discover a new favorite product. With Daysmart Spa Software’s inventory management capabilities, you’ll be able... --- ### How To Boost Business During the Summer Slowdown > hile you may end up with fewer customers coming through your door as the temperature rises, don’t let this summer slump keep you up at night! - Published: 2019-05-28 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/summer-slowdown-part-1/ - Categories: Blogs Summertime is nearing, and while that means beach trips, ice cream, and cookouts for most people it can mean slower days at the spa for business owners. This infamous summer slowdown comes as a result of more than half of your customers going away on vacation or simply trying to maximize the time they’re spending outside, according to a survey by Bankrate. So, while you may end up with fewer customers coming through your door as the temperature rises, don’t let this summer slump keep you up at night! Instead, follow these four strategies, which will not only help combat the slow traffic but could also make a huge difference in how much revenue your spa brings in this summer. Offer seasonal promotions Your customers’ needs change in the summer. Think of the kinds of activities they have planned for the summer and create promotions for your services that support those activities. For instance, offer combo packages for body waxing or a foot renewal treatment for sandal season. While those are practical summer spa services, don’t be afraid to have a little fun with your promotions, too. In the weeks leading up to the 4th of July, buy some festive decorations that make coming into the spa as fun as a family cookout. Try something new Summer gives people an adventurous spirit. If there’s a unique service that you’ve been nervous to roll out, this might be the season to give it a try. For example, if you’ve been considering offering salt therapy treatments, suggest them to your most loyal customers at a discount. Take some photos of your new salt cave to show off on Instagram and draw in new customers. With your customers having a lot going on in the coming months, coming into the spa might not be top of mind. But rolling out marketing for a brand-new service might pique their interest and bring them in. Check in with your customers Between vacation plans and last-minute trips to the beach, there’s a higher chance that your customers might forget their appointments. It’s important that you check in with them a bit earlier than you normally would ensure they’re thinking about their appointments while planning out the rest of their summer. If you have an online booking software, like Daysmart Spa, you can do this with ease by adjusting when you want to send out automated text reminders. An early appointment reminder could mean avoiding costly no-shows on sunny summer days. If it has been a while since some of your regular customers have made an appointment, you can also use software like Daysmart Spa to send an automated email encouraging them to come in. The software tracks which of your customers haven’t been in recently, and can automatically send them a promotional coupon to try and get people in the door. For example, messages like, “We haven’t seen you in a while! Here’s 20% off your next visit,” work wonders in keeping your spa top of... --- ### Customer Spotlight: Pure Touch Skin Center > For this month’s Customer Spotlight, we sat down with Katherine Juarez, Director of Operations at Pure Touch Skin Center. Here’s the story of how Katherine - Published: 2019-05-21 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/customer-spotlight-pure-touch/ - Categories: Blogs Daysmart Spa customers are passionate small business owners who excel at what they do. As part of our commitment to supporting and educating entrepreneurs, we created a monthly Customer Spotlight series to showcase our customers’ expertise in growing successful businesses. For this month’s Customer Spotlight, we sat down with Katherine Juarez, Director of Operations at Pure Touch Skin Center. Here’s the story of how Katherine got to where she is today: What made you want to run a spa? Before running Pure Touch, I worked in the cosmetic industry for 15 years. I was an RN at a hospital, doing research, but the job was intense. I moved into hair transplants, knowing I could make people happy. After that transition, I found a mentor—a surgeon who worked in facial reconstruction. With a bit of guidance, and through seeing their career, I knew I wanted to run my own business. Fast forward to meeting with the owners of Pure Touch. At the time, they had 23 RNs and 12 receptionists, were open every day of the week and were continually adding new procedures to their services lists. Even with two medical directors, they were struggling to manage every aspect of the business efficiently. When I came on, the first thing I did was look at the business and make sure everything was accounted for. With my experience in the plastic surgery and cosmetic field, I had several connections and friends who I could bring in to support operations. I was also able to provide hands-on training, which is something I love most about my job. In particular, I wanted to make sure Pure Touch was using all the tools at its disposal—including Daysmart Spa software. The owners had bought Daysmart Spa just before I was hired, but no one had sifted through all the capabilities available to us. It was not being used to its fullest potential. How do you use Daysmart Spa to support your business? I use Daysmart Spa to look at appointments every day. Using the dashboard, we can see how many appointments we have on a daily basis and what our business productivity is. Additionally, Daysmart Spa has an amazing feature that allows us to send automated text messages and email reminders when patients book appointments. This function helps us keep patients accountable. More importantly, Daysmart Spa makes it incredibly easy to schedule follow-up appointments, which is essential in our industry. If a patient comes in for a procedure, like Botox, they need to come back in three months. With Daysmart Spa, our follow-up rate increased from 10% to 60%. And—since we switched to Daysmart Spa’s POS—we can charge patients as a no-show when they miss appointments. Daysmart Spa also provides our business with great visibility. Using the software, we are able to toggle between our two locations. I can see retail sales, services sales and total sales on a daily, monthly or annual basis. The leaderboard shows me who brings in the most money to our... --- ### 2019’s Most Popular Spa Treatments You Should Be Offering At Your Spa! > Do you own or operate a spa? What are today's most popular spa treatments? Here are some amazing services you can't afford not to offer! - Published: 2019-05-20 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-treatments/ - Categories: Blogs Our lives are chaos. Even the most even-tempered of us get bogged down by the 24-hour news cycle, the general sense of impending doom, and the simple trials and tribulations of getting from one day to the next. Sometimes we just need a break. We need to find a place that is safe from the madness—where we can calm our minds, forget the world around us, and find peace within ourselves. And we are constantly on the lookout for any tool that will help us find that peace. Spas are the sharpest tools in that shed. They bring us calm waters when we feel helpless in the raging tide of life. To ensure that your spa continues to provide the best relief from life’s daily stresses it’s important to stay up-to-date with the latest treatments, so we’ve gathered up all of the most popular spa treatments for 2019 and put them into one article. Read on and stay sharp. Eco-Friendly Spa Treatments Our personal well-being is directly linked with the well-being of our beautiful planet. There is an emphasis now more than ever to focus on living a more sustainable lifestyle, and spas are no exception. Many spas are now offering treatments (particularly for the skin) made from all-natural ingredients that are easily accessible in their local area. Body scrubs made from natural ingredients such as brown sugar, honey, and coconut oil are becoming increasingly popular, as well as body wraps that sound good enough to eat—chocolate and cocoa bean and all-natural wine wraps? Yes, please. Some spas are even beginning to grow their own herbs to be used in treatments. The services a spa has to offer should now care for both the people and the planet. It’s not just about us anymore—it’s about the nature that sustains us, too. Ice Ice Baby The large metal chambers emitting eerie clouds of frigid air may seem like something straight out of a futuristic horror movie, but they exist purely for our benefit and well-being. Cryotherapy, literally “treatment using low temperature”, has become quite a popular spa treatment, particularly in the sports community, due to the belief that it aids recovery and rehabilitation. The air in a cryotherapy chamber can get down as low as -160ºC, which is said to reduce blood flow to the extremities, halting the progress of injuries and reducing inflammation. Many claim that cryotherapy releases endorphins that promote healing and pain relief, improves skin and sleep, and even burns calories. Sounds like the key to happiness! Add Some Flavor to the Spa Experience A trip to the coast has often been prescribed by doctors to patients who live in polluted areas and are in need of some clean, fresh, salty sea air. Now, spas are offering all the health benefits of a coastal outing without the sand and overexposure to UV rays with one heavenly treatment: halotherapy. Otherwise known as salt therapy, this treatment aims to provide you with the benefits of a 3-day stay at the beach in just one 45-minute session. The science behind it is relatively... --- ### How to Go from Spa Employee to Boss > You’re in the midst of a successful career in the spa field. You have a good sense of what it takes to excel but do you know how to open a spa? - Published: 2019-04-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/employee-to-boss/ - Categories: Blogs You’re in the midst of a successful career in the spa field. You’ve learned the ropes, earned your stripes and have a good sense of what it takes to excel in the spa industry. As a motivated entrepreneur, you have an eye to the future, and the idea of running your own spa sounds like the logical next step but do you know how to open a spa business? Becoming an employer comes with several perks. You get to run your small business, your way—bringing to life how a spa should run (which may or may not be how your current boss operates). While this may sound like a dream come true, ambition and vision are far from the only ingredients you need to succeed as a small business owner. Take these steps to learn how to open a spa: Do Your Research and Define Your Niche Look at trends in the market and in your community to understand where your business will fit into the landscape. What need(s) are you meeting? What can you do that your competitors can’t? Are you located more closely to your customer base? Do you offer spa services that they don’t? It will be crucial that you can articulate the specific value that your business offers as you sell investors, prospective employees and eventually customers on your brand. Make a Business Plan As you determine where your spa fits into the market, it’s time to focus on a ‘how to open a spa’ strategy. Making a business plan will force you to consider every aspect of ‘how to open a spa’ before it comes to fruition. Make sure your plan includes the most essential components: Executive summary: a quick overview of your business Company description: a brief description of what/who your business will be Market analysis: this is where your market and competitor research goes Organization and management: a snapshot of your business and management structure—think of your past bosses; what did they do well? What didn’t they? Services/products: outline the various spa services you plan to offer Marketing and sales: map out how you plan to market your business and develop a sales strategy. Funding request: establish how much money you’ll need over the next few years Financial projections: include information on budgets and goals, including balance sheets Ask the Right Questions Your expertise is in spa services, and while you may understand what it’s like to work for a spa business, you likely have a lot to learn when it comes to running one. The first thing you should task yourself with is weighing risk versus reward. Ask these nine questions to determine where you stand in starting a small business. How much money and resources do you need to get started? How much cash will you have at risk? How many employees will you need? Will you keep a part-time job while you get operations up and running? Do you have any other obligations that will make it difficult to give... --- ### Supporting Women-Run Businesses > International Women’s Day was on March 8, but support for women-led businesses should remain top of mind all year-round. Women entrepreneurs are key players - Published: 2019-03-13 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/women-run-businesses/ - Categories: Blogs International Women’s Day was on March 8, but support for women-led businesses should remain top of mind all year-round. Women entrepreneurs are key players in driving the economy and contributing to the business community at large. DaySmart Software, makers of Daysmart Spa, is proud to help equip our customers with the tools they need to fuel their work and grow their spa businesses. To celebrate National Women’s History Month, we wanted to highlight four Daysmart Spa customers and women-led small businesses to inspire the next generation of women entrepreneurs. Capital Laser & Skincare | Chevy Chase, Maryland Capital Laser & Skin Care is the vision of Dr. Elizabeth Tanzi—a place where men and women can experience the rejuvenating benefits of the latest and greatest dermatology treatments. Every treatment and procedure performed at Capital Laser & Skin Care is designed to provide maximum benefits with minimal recovery so customers can start enjoying results sooner, without missing time from the things they love doing. Discover more about Capital Laser & Skincare on Instagram and Facebook. Bella Sol Med Spa | Chino, California Bella Sol Med Spa, owned by Nina Gaetano and Luis Perez, is where state-of-the-art technology merges with artistry and beauty, offering a unique and enjoyable experience. Bella Sol offers a wide selection of the most trusted laser, CoolSculpting and anti-aging treatments in a pampering spa environment. Their experienced staff specializes in non-invasive cosmetic and anti-aging medicine, offering the perfect blend of aesthetics and science for all customers’ cosmetic needs. Explore Bella Sol’s work on Instagram and Facebook. Berywood Aesthetics Medical Spa | Cleveland, Tennessee Berywood Aesthetics, owned by Rose Stanbery and William C Stanberry, has been offering botox injections, laser hair removal, and chemical peels for more than 17 years. Today, Berywood Aesthetics is a full-service Medical Day Spa with an on-staff medical doctor and two nurse practitioners. It has grown over the years and expanded to offer services including professional makeup, nail and hair services, weight loss programs and even BioIdentical Hormone Therapy. Check out Berywood Aesthetics on Facebook. Cosmetic & Reconstructive Surgery Center | Jacksonville, Florida Cosmetic and Reconstructive Surgery Center, co-owned by Claire Duffy and Michael J. Duffy, MD, has provided the best and most compassionate care possible for nearly more than two decades. Along with the highest quality personnel and equipment, Cosmetic and Reconstructive Surgery Center offers patients the plastic and reconstructive services they need to look and feel better. For more information, visit their Instagram and Facebook pages.     --- ### How to Grow Your Business with Instagram > Your spa can and should take advantage of this platform to grow your business. If used strategically, Instagram can increase revenue alongside brand - Published: 2019-03-05 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/how-to-grow-with-instagram/ - Categories: Blogs Mind you, Instagram business profiles are being used for much more than window shopping. According to Instagram, 71 percent of its users are taking action, such as visiting a company’s website after viewing a post, or calling, emailing or direct messaging the business. With newer features such as Instagram shopping—where users can view products on Instagram Stories and purchase them directly—people are increasingly seeing Instagram as a place for consumerism. Your spa can and should take advantage of this platform to grow your business. If used strategically, Instagram can increase revenue alongside brand awareness. Follow these four steps to put Instagram to work for your small business. Share content that represents your spa You run a high-quality spa, so your photos should be high-quality. While camera focus and lighting may not be as important on personal Instagram profiles where photos are for the memories, you want to represent your space and your services accurately and professionally. This does not mean you need to invest in a multi-thousand-dollar camera. A modern smartphone should do the trick. Share photos that show users what it would be like to walk into your spa. From photos of the workplace to your employees to your most relaxing treatments—Instagram provides users with a preview of the experience they will have at your spa. It can even be the deciding factor of whether you win their business. Showcase your best work, any and all promotions, and don’t be afraid to incorporate your business’s personality into the content. Most important is to match quality with quantity. 70 percent of Instagram posts aren’t seen by users due to the sheer volume of content in their feeds, so it’s important to post consistently. Start a social media contest Incentivize followers to do your work for you by designing social media contests that engage customers and encourage foot traffic. Contests are fun and everyone likes a prize. Check out a few examples: After a visit to your spa, customers who post a photo feeling #refreshed and tag your business on Instagram get 10% off their next purchase. Customers who share your latest Instagram post will be entered to win a free facial on top of their next visit. If you have business profiles on Twitter, Facebook or LinkedIn, encourage your audience to follow you on Instagram, too—they may get a $5 coupon for one of your retail products! The most effective contests will encourage followers to promote your business on their own profiles, allowing you to tap into their networks for greater exposure. Use hashtags to gain visibility Hashtags are the best way to help raise your brand awareness on Instagram. By tagging #medspa, for example, you become part of a social media community of med spas. You also become more discoverable for users searching that term. According to Instagram, 60 percent of users say they have heard about a product or service for the first time through the app. The easier users can find your spa, the easier it will... --- ### What’s New With Daysmart Spa? > We continue to listen to our users and work to improve our products everyday to better meet the needs of your business and your customers. - Published: 2019-03-04 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/whats-new-q1/ - Categories: Blogs Over the last few months, we’ve devoted ourselves to making significant progress in our mobile app and cloud service experience. Here’s a rundown of the latest enhancements in the mobile apps for Daysmart Spa. Mobile & Cloud Updates Service Exceptions and Pricing Levels You can now set up service exceptions and variable pricing levels. This enables different employees to charge different prices for performing the same service. If your staff includes beginner, intermediate and expert service providers, they can now charge (and be compensated) appropriately. *This feature is available in Deluxe and Premier editions only and will not work for Remote Access users.   When editing a service, you can set prices for each price level. Now, when you schedule this service, these prices will override the default service price with the price level of the employee assigned to that ticket. Duration Exceptions Employee price and duration exceptions can now also be set from each service. For services requiring processing, processing or finish durations can also be set within the service. *Employee exceptions are supported for both Cloud and Remote Access users. Improved Checkout Process We’ve improved the usability of the checkout process in order to streamline the delivery of receipts and to prompt for rebooking at checkout. If you’d rather not see one or both of these checkout pop-ups, we’ve also added a control to suppress one or both of these prompts to further speed your checkout process.   Marketing Campaigns The InkBook apps now have a new marketing campaign screen (in the More tab) where you can turn recurring and one-time campaigns on and off. You can also see the deliverability statistics for any deployed campaign. While creating marketing campaigns remains difficult on such a small screen, you can now monitor and manage marketing campaigns from the palm of your hand.   Online Booking Updates We have been making continual improvements to the Online Booking process, and in recent months have added key features like allowing clients to log in and see their purchase history, check loyalty points or leave a deposit for an upcoming appointment. We’ve also streamlined online appointment confirmation and made required completion actions clearer, including changing the online booking button to read “Request Appointment” rather than “Confirm Appointment” We continue to listen to our users and work to improve our products everyday to better meet the needs of your business and your customers. We hope you enjoy using our products and will continue to trust your business management to us – and we take that trust very seriously and will continue to add new features and enhance our functionality.   --- ### National Clean Up Your Desk Day: How Daysmart Spa Can Keep You Organized! > National clean up your desk day is upon us? What spa ideas do you have to stay organized and productive this year? Every year we tend to pile more paper - Published: 2019-01-07 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/clean-up-desk/ - Categories: Blogs National clean up your desk day is upon us? What spa ideas do you have to stay organized and productive this year? Every year we tend to pile more paperwork and unnecessary items on our desks in an effort to make ourselves more efficient. However, there is nothing productive about chaos and disorganization. It’s time to start the New Year off right and turn that messy reception desk into a tidy center of productivity. What Is National Clean Up Your Desk Day? National Clean Up Your Desk Day is a holiday held on the second Monday of January every year and falls on January 14th in 2019. By inspiring you with these spa ideas to begin the New Year with a clean, neat, and organized workspace, it ensures you’ll start the New Year off right. You’ll find that you’re much more efficient and productive, and much less frustrated with the business of trying to find things amongst any clutter. Spa Ideas To Observe National Clean Up Your Desk Day It’s easy to observe this holiday with these spa ideas we have suggested for you. There are no gifts to buy, and no big meals to cook. Instead, all you need to do is declutter and clean. Sure, it sounds tedious, but you’ll be thrilled with the feeling that an organized work space can give you. If you’re looking for ways to observe the holiday, here are a few ideas to keep you busy: Clear Your Desk – Take everything off your desk and set it aside. Organizing three piles, one for keeping, one for tossing, and one for filing will make the job easier. Wipe Your Workspace – Take a sanitizing wipe or cleaner on a cloth and wipe down your desk and work area. Be sure to clean any drawers inside and out, along with any equipment including your telephone. Scan Your Documents – Sort through your papers and scan the ones you need to keep. Then upload them onto your computer, and trash the paper copy. You’ll find they’re much easier to find when you have them sorted into folders on your computer. Tidy Your Computer Desktop – This holiday isn’t just about your physical desktop. It’s about your digital one too. Take some time to clean up any clutter on your PC or laptop desktop. Empty Your Inbox – Why not take a few extra minutes to organize your emails? Sort them into folders and delete anything older than thirty days, if it’s spam or unnecessary spam or junk mail that’s just taking up space. Maximize Your Social Media – Get more bang for your buck by advertising your business while observing this holiday. Post on your social media accounts with pictures of your newly organized desktop using the hashtag #CleanOffYourDeskDay. Set Up Spa Management Software – It’s time to go paperless with Daysmart Spa Software. Set it all up and let it help you organize your spa. Once you set everything up in the system, you’ll be able to keep your workspace clean... --- ### Business Software: Your Spa’s Holiday Season Secret Weapon > The holiday season can present unique opportunities for day spa businesses - from sending out special deals to earning new customers and rewarding return - Published: 2018-12-17 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/day-spa-holidays/ - Categories: Blogs Online Booking Competition can be fierce over the holidays—with more customers on vacation, home from school or looking to spend, sometimes, the most convenient option wins. Online booking makes it easy for clients to book appointments 24/7 and on the go. Instead of having to talk on the phone and look at their schedule, customers can see all your open slots (with adjusted holiday hours) and find the one that works best for them—and you’ll be automatically notified when a client books online. Bonus: Social Media Integration! Business software enables your clients to book appointments directly from your Facebook business accounts. By adding the “Book Now” button, you gain more clients with a seamless user experience. Automatic Email and Text Reminders Customers are busy during the holiday season, too—but if they miss or show up late for appointments, it costs you money. Automated reminders are easy to set up and remove the time-consuming task of calling each client to remind them of appointments. Once clients book an appointment online, your software will automatically notify the client by email. Then, as the appointment nears, clients will receive text reminders and can confirm if they are coming. Employee Scheduling Setting schedules and filling shifts can feel like a jigsaw puzzle—especially with more appointments and adjusted holiday hours. Employee scheduling software can help you set reoccurring schedules, so you don’t need to make a new schedule every week. You can simply tweak it one week to accommodate special requests, then go back to normal the next week. Plus, during the holidays, you can keep track of paid time off. This is the best way to assure your employees are getting paid for the days they miss, without paying them for extra days once they’ve used all their personal or sick time. Marketing Your Day Spa Email campaigns can be extremely useful during the holiday season. You can notify your client list of promotions, discounts or new services. With the right software, you can create professional looking emails that are customized to different types of customers and can help generate new leads that fuel business after the holiday season is over. Integrated Credit Card Processing You need to make sure your payment processing doesn’t slow you down this holiday season. Rather than juggling two systems (your business software and your payment processing system), the right business software can integrate the two for a speedy checkout experience. That way, you can track your clients and their purchases in your business software.  It also provides the total amount due, with no need to manually enter it into the payment system, saving time and reducing error. With the holiday shopping season well underway, you should consider investing in a software solution now to save you time and money. That way, you’ll be even more prepared to conquer not only the year ahead, but also next year’s influx of holiday traffic! Get started with Daysmart Spa Software here! --- ### How to Submit Your Spa for an Award > As a small business, you are constantly working to establish and grow your recognition in your local market and industry. While marketing and social media - Published: 2018-11-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-awards/ - Categories: Blogs As a small business, you are constantly working to establish and grow your recognition in your local market and industry. While marketing and social media campaigns are essential elements in getting your spa’s name out there, it’s important that you focus on building not only visibility but also credibility. You might have referrals and reviews that show you offer high-quality services and products to your clients, but there is even more you can do to establish evidence of your excellence. One such tactic is applying for both local and industry awards. Not only does this validate the positive impression current customers have of your spa, but it also helps to engage new prospects and provides great content for your website, social channels and marketing campaigns. Not to mention, employees feel good working at an award-winning company. Still, submitting for an award is no small feat. It can be time-consuming and confusing, especially if you don’t know where to start. Follow these steps to streamline the submission process and win the accolades your spa deserves. Find the Right Awards to Apply For There are seemingly endless award opportunities out there, but not every award is right for your spa. You will heighten your chances of winning—and make the most of your time and effort—by choosing an award that speaks to the niche value of your business. Find the right award by: Choosing an award category that speaks to your strengths. Don’t apply to an award for spas just because you’re a spa. Identify what you do best—whether that is best-of-breed customer service, innovative offerings or a great workplace culture—and find categories that allow you to showcase those assets. Checking out the competition. If your competitors are applying for awards, all the more reason that you should be, too. Investigate which awards they have applied for and won in the past. Not only will these be good indicators for the important accolades in your industry, but it will be all the more exciting when you win them instead. Making sure you qualify. Oftentimes awards include certain caveats that are not initially obvious. Double check that the award welcomes entries from your industry, with your number of employees or your current annual revenue. You should also determine how much the award submission costs and qualify if the time and financial investment is worth the accolade. Exploring national and local awards. Don’t let the size or scale of the award stop you from applying. Some of the best small business awards are offered by national companies—and just because the applicant pool is large does not mean you shouldn’t apply (as long as you’ve established that the award is right for you). On the flip side, local business awards can help build recognition in your community. Also make sure to check out trade publications and magazines for industry awards that are more well-known amongst your peers. Writing the Award Submission Once you’ve found the right award, drafting the submission can be draining (and intimidating)—but it... --- ### 6 Relaxation Techniques For Unwinding After a Busy Day at the Spa > You spend all day helping your clients relax, but after a long day at the spa, your need some relaxation techniques for yourself. - Published: 2018-09-18 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/relaxation-techniques/ - Categories: Blogs A day at the spa provides stress relaxation and rejuvenation for everybody! Everybody except for the people working their hardest to satisfy their customers. Spa employees give to no end and leave the most relaxing place in the city in search of rest. Do you spend your day at the spa busting your buns to de-stress everybody else while your tension builds? If so, sit down in a comfy chair and read our relaxation techniques! The Physiology First, let’s talk about what goes on in the body to create a stress response and a relaxation response. Stress Response Our bodies contain a built-in mechanism, often called the “fight or flight” response, carried out by the sympathetic nervous system in order to help us deal with danger. This system speeds the heart, slows the guts, restricts blood flow to the brain, tenses the muscles, and prepares the body for attack with Cortisol and Adrenaline. Unfortunately, stressors register as danger and trigger this mode. The American Psychological Association explains that due to this response, stress leads to body aches, fatigue, anxiety, tummy trouble, reproductive issues, and heart disease, making finding ways to relax imperative. Relaxation Response When we relax, the parasympathetic nervous system takes over allowing us to “rest and digest”. When this happens, our heart rate and respiration slow, muscles relax, and blood flow resumes to the brain. Relaxation returns us to the state where our bodies thrive. Relaxation Techniques After a Busy Day at the Spa With that in mind, here are 6 stress relaxation techniques to help you unwind both body and mind after a busy day at the spa. 1. Undress I don’t know exactly what you wear to the spa, but my guess is that you did not dress for work with comfort in mind. Resist that urge to throw yourself on the couch and kick up your feet as you are. For starters, take off the shoes and bra. Find something more suitable like loose cotton shorts and tank for a summer night or flannel pajamas for a cold one. Don’t forget about the little things like socks and jewelry. They may seem insignificant, but they restrict. The goal is to feel free. Undress your face too! We cannot fully relax with a face full of product. Use undressing as an opportunity to undress the stress. Feel yourself becoming free of the stress with each shucked layer, and feel lighter. 2. Disconnect Disconnecting connects you with yourself; it’s one of the best ways to relax. Insta one last pic if you must, but then shut it down for the night. Electronic devices can add stress. Don’t worry, you’re not missing anything more important than your own relaxation time. 3. Control Your Environment At work, things may feel beyond your control. But the minute you walk in the door, control belongs to you. Follow these stress relieving environmental guidelines. Adjust the Temperature Make it comfortably warm until bedtime and then drop it to about 65 degrees. Research suggests that... --- ### 7 Ways Spa Software Makes It Easier To Work From Home > Did you recently open your own spa? I'm sure it’s becoming a lot of work – definitely more than 40 hours a week and not much chance to work from home! - Published: 2018-08-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/work-from-home/ - Categories: Blogs Did you recently open your own spa? You may have thought owning a small spa would have been easier. But as you grow, it’s becoming a lot of work – definitely more than 40 hours a week and not much chance to work from home! The good news is you don’t have to spend your entire life at the spa. New technology advances with spa software are constantly coming out which make it easier than ever to work from home. Not only does this make it easier to balance work and family responsibilities, but its more convenient so you can get your work done faster. Say goodbye to pulling all-nighters just to get payroll done on time. Do you want to know more? Keep reading to discover 7 ways spa software makes it easier to work from home. 1. Online Booking Why do you spend so much time at the spa? Is it because you need to be there to answer the phone and take bookings? While some customers will always call to book appointments, you can lessen the time you spend on the phone with one easy step. Online booking makes it easy for your clients to make appointments while they are out and about. Instead of having to talk on the phone and look at their schedule, they can see all your open slots and find the one that works best for them. Plus, they’ll be able to book 24/7! This can also save you money since you won’t have to hire a front desk worker or more employees to cover you while you answer the phone. It’s the perfect first step in preparing to work from home. 2. Automated Reminders Sometimes it’s not enough to have an easy online booking software to run a work from home business. If people miss or show up late for their appointments, it costs you money in the long run. Calling each client to remind them of appointments can be time-consuming, so why not make technology work for you? Automated reminders are easy to set up. They will send an email or text message to the number provided, so you won’t have to worry about it. Plus, they really work! 3. Employee Scheduling Even small spa have trouble setting schedules. When you have so many things going on, the last thing on your mind is your employee’s availability. When it comes time to set the schedule, it can feel like a jigsaw puzzle trying to get all the shifts filled in. Did you know there is an easier way to keep track of it all? Employee scheduling software can help you set reoccurring schedules, so you don’t have to deal with the nightmare of making a new schedule every week. You can simply tweak it one week to accommodate special requests, then go back to normal the next week. You can also keep track of paid time off. This is the best way to assure your employees are getting paid for the days they... --- ### Integrate Payment Processing with Speedy Client Checkout > Taking payments is a crucial part of any spa business. The payment services you sign up for are called your payment processing services. - Published: 2018-08-16 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/processing-services/ - Categories: Blogs Taking payments is a crucial part of any spa business. In this blog, we’ll share insights into what integrated payment processing is, its importance, and additional perks when your two systems are working together. The payment services you sign up for to accept credit cards in your spa is called a payment processing service. You might have obtained your processing services through your local bank as part of setting up your business account, purchased the credit card reader hardware as part of your front desk POS, or opted for mobile reader hardware from a provider like Square. Now, when we say “integration” of a payment processing service, we’re talking about connecting that credit card processing service to your spa management software. The spa software tracks your clients and their purchases. When it comes time for a client to pay for services with a credit card, many front desk personnel need to juggle these two systems. The spa software provides the total amount due and, if not integrated with your spa software, that amount needs to be manually entered into the payment system. Perhaps that’s into a separate computer or a payment terminal (swiper/ scanner) that is physically connected to the same computer but uses separate software. This means you’re switching systems – taking the amount owed from one application and then manually entering it into the payment system. Hurried receptionists trying to check the client out, maintain some level of cheerful small talk, and rebook or up-sell (ignoring the ringing phone) may make mistakes in entering the amount due that no one notices until a day/week later, causing you to be out of money earned. Aside from making a mistake, operating this way can also have other implications. Client checkout is when you should focus on asking the client about their experience and upsell opportunities like re-booking times or selling products. This isn’t the time to be copy data from one system to another, double checking the amounts, and asking the client to authorize the purchase on another machine. You would save time for the client and remove the possibility of human error if we ran through this scenario with an integrated payment system. In the spa software, the invoice/ticket shows the amount due and when the client presents a credit card, the card gets swiped on a processing terminal connected to the same PC and the ticket is immediately closed after a successful swipe.   Reports in the spa management software are consolidated and correct – no need to reconcile bank statements with other reports to ensure you’ve been paid for every service. The payment system can also suggest tip amounts to the client, adding to your services revenue without having to ask. Things to keep in mind when choosing the right payment processing services: Seek a Great Rate There is money to be saved in every swipe! The variation in rates can sound really small. You might be wondering, what’s the difference between 2% and 3%? It seems like it isn’t... --- ### National Friendship Day: Why Spa Friends Are the Best Friends > Most people's workplaces can be very alienating, but with a bit of friendship and camaraderie can make work less lonely. Click here to learn why having spa friends is so important. - Published: 2018-07-27 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-friends/ - Categories: Blogs Studies have shown that most people spend about 90,000 hours at work over the course of their lives. That represents about 30 percent of their total time and indicates just how invested people are when it comes to their jobs. As a spa owner or spa employee working a full week, this probably sounds all too familiar! How do people survive all that time in the spa? Some stay motivated by thinking about all the money they’re making. Others feel fulfilled by the kind of work they’re doing. But the majority of people are able to go into work day in and day out and enjoy it because of their spa friends. Many people find that their friends at work turn into their best friends over time. They spend so much time with them that they become closer and closer until they’re eventually inseparable. Here are some of the reasons why people say their work friends are also their best friends. Spa Friends Share Many of the Same Struggles No matter how much you love your spa job, there are probably certain things about it that you wish you could change. For example, you might wish one of your managers was a little bit nicer. Or you might wish that people would stop stealing your lunch out of the refrigerator in the break room. Or you might wish you didn’t have to work weekends to accommodate your clients. Your spa friends share the same struggles as you and help make them a little bit more tolerable. When you know that you aren’t the only one dealing with a bad manager or mean clients, it can take the edge off your job. Your friends at the spa will commiserate with you and let you know that they, too, share a lot of the same thoughts and opinions as you. They See Each Other At Their Highest and Lowest Points When you spend eight or more hours every day working alongside your spa friends, they’re going to see you at both your highest and lowest points. They’re going to be there when your boss calls you into their office one day to give you a well-deserved promotion. They’re also going to be there the day you come back from lunch with tears in your eyes because your boyfriend broke up with you. Similarly, you’re going to be there to see them at their high and low points. It’s going to bring you a lot closer and make you more than just spa friends. Over time, as more and more of these situations pop up, you’re going to find your spa friends transforming into your actual friends and then later becoming your best friends. It’s a fun journey to take. They Talk About Everything Under the Sun When you’re spending as much time together as you and your spa friends are, you’re inevitably going to discuss, well, just about everything. You’re going to talk about: Your ambitious career plans Your wild love life Your crazy family Your... --- ### Acquire More Clientele This Summer By Marketing These Popular Spa Treatments > Are you looking for the best spa treatment and a relaxing spa day prior to your upcoming exotic summer getaway? Summer can be the best time of year to come out of your shell, and beautify your body. - Published: 2018-07-21 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/summer-spa-day/ - Categories: Blogs Are you looking to bring in more clientele this summer? There are many spa treatments you could market to your clients for a relaxing spa day prior to their upcoming exotic summer getaway. Summer can be the best time of year for your clients to come out of their shell, and beautify their body. The weather is changing, and they will have many more opportunities to show some skin. With that, it becomes more important for your clients to be confident about their appearance, and various summer spa treatments and the perfect spa day can facilitate just that. Check out these ten popular spa treatments to market during these warm summer months. Ten Popular Spa Treatments in the Summer These treatments are generally available year-round, but they are often most beneficial during the summer. The increased sun exposure, as well as any saltwater, can have a drying effect on your clients hair and skin. This is why it’s a good idea to always advise them to use sunscreen and to use some of these treatments to repair the damage. Moreover, removing hair is necessary for the summer if they plan on plenty of poolside or beachfront fun. That said, here are popular spa treatments for you or your clients to have a little spa getaway. 1. Microdermabrasion Microdermabrasion is the ideal exfoliation option for the summer because it does not remove as much skin as chemical peels or deep exfoliation. Because your clients will likely be in the sun more over the summer, the latter two can make them much more prone to sunburn. This is not the case for microdermabrasion, as it only exfoliates the top layer of skin, dirt, and oil, which reveals luxurious skin. 2. Sunless Tanning One of the most popular summer spa treatments is a sunless tanning session, and this usually also includes a whole body exfoliation. These will allow your clients to get a completely sun-free glow, which is perfect for anyone that struggles to attain a golden shade. As well, they can last anywhere from a few days to a few weeks, depending on the method, formula, and treatment of your tan. 3. Body Waxing Waxing is an excellent option for a long-lasting, hair-free experience. It is the perfect complement to tanned, hydrated skin. Best yet, your clients won’t have to waste as much time shaving, allowing them to get outside and enjoy the summertime with loved ones. 4. Laser Hair Removal Laser hair removal is a great long-term option for ladies (or guys) looking for a hairless summer. While it typically can take six to seven sessions to get the desired results, it is truly an investment in the future summers. Consider marketing this to your clients so they can enjoy permanent hair removal. 5. Cellulite Reduction Cellulite, though completely natural, can feel like a nuisance to anyone while prepping their bikini body. There are plenty of options for your clients to choose from when wanting to reduce the appearance of cellulite.... --- ### Workaholics Day: Important Ways Entrepreneurs Can Achieve Work-Life Balance > As an entrepreneur in the spa business, you can find yourself working early and late and even skipping lunch. It feels like you have to be at your spa at all times to make the key decisions. Being busy all the time is not necessarily a good strategy for spa success or personal happiness. - Published: 2018-06-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/entrepreneur/ - Categories: Blogs National Workaholics Day is a real thing. It’s celebrated on July 5th. The day provides everybody with the opportunity to examine their approach to being an entrepreneur and whether they have the right work-life balance. As an entrepreneur in the spa business, you can find yourself working early and late and even skipping lunch. It feels like you have to be at your spa at all times to make the key decisions. Being busy all the time is not necessarily a good strategy for spa success or personal happiness. Do yourself and favor and use National Workaholics Day to review your approach to work and life. Read on to learn the most important ways spa owners and entrepreneurs can achieve work-life balance. Plan Breaks If you have a full schedule of activities you may find you don’t have any time for breaks. As a spa owner or employee i’m sure your diary is booked from the start of your day to the minute you leave. A request for an appointment or an additional task means checking if there is an opening next month. Given this kind of calendar pressure you can find that you are working all the time. This is not good for you. You are probably not working at optimum effectiveness. You know taking breaks is important but how do you make sure you take them? You do it the same way other appointments are made in your schedule. Book regular daily appointments with yourself ahead of time for a short break. Use the breaks to re-group. Relax, take a short walk or meditate. You’ll feel the difference and don’t cancel that appointment with yourself. Do What’s Important Spend a little time analyzing how you spend your day. Make a note of what you are doing against a time schedule. Include interruptions, breaks, and calls. At the end of the day analyze what you have been doing. How much of your time has been spent on doing what you are there for? If you own or run the business you are there to build the business. How much time is spent doing other people’s jobs? How much time is spent on reactive tasks like dealing with interruptions, questions, calls or paperwork? You want to be an effective spa owner and not just a busy one. Take Stephen Covey’s advice and “keep the main thing the main thing”. The main thing is to achieve your spa business goals. Schedule time in your calendar to work on your spa business. Fit the other stuff around that. Don’t try to do it the other way around. Banish Time Bandits Time bandits are things that rob you of time. The interruptions, phone calls, paperwork, and a hundred other things that steal your precious time. Do you ever feel like your whole day has been exhausting but you didn’t achieve anything? You need strategies to deal with the time bandits otherwise you can turn into a busy fool. Working hard but getting nowhere. Try these tips for... --- ### 5 Reasons to LOVE Your Receptionist > Today is National Receptionists Day! Created to highlight the tireless efforts of all receptionist and front desk personnel that keep businesses running smoothly the world over, this day is the perfect time to stop and reflect (and appreciate) this critical role within your spa. - Published: 2018-05-08 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/receptionist-day/ - Categories: Blogs With all the daily massages, facials and body treatments, we sometimes forget just how crucial a role the receptionist plays. To show our appreciation to all these hard working, talented customer service experts, we’ve created a list of five reasons to LOVE your receptionist: First Impressions Count! Deciding on a spa is usually a tough choice for most people, and the first impression greatly impacts a potential client’s decision on whether they’ve found “their place” or whether they need to continue their search. A warm, welcoming customer experience is critical at this first moment of contact, putting your front desk personnel in an extremely important role that not everyone appreciates. As new clients call to book appointments, the receptionist provides their first interaction with your spa, so this needs to be welcoming and friendly to make it a good one! They are the Face of the Spa As new and existing clients arrive for their appointments, the receptionist is the first person and last person they see! Your receptionist’s appearance, manners, knowledge and helpfulness need to be on par with how you want your spa to be viewed and remembered. If your receptionist is welcoming and professional, this will help potential clients think positively about your spa. Think of the receptionist as your brand manager – who, in addition to everything else, should be focused on warm welcomes and fond farewells for all of your guests. Coordinator Extraordinaire Receptionists don’t just take calls and welcome clients, they organize and coordinate most, if not all, of the activity in the spa. They likely manage employee scheduling, pre-appointment client interactions, retail inventory, shop cleanliness and perhaps even spa marketing.  Thanks to them, your employees have the time to pay full attention to clients, as they organize their appointments, takes messages for them and greets them. Imagine not having a receptionist and having to not only work on your clients but also schedule new appointments, greet clients and keep track of everything else! Knowledge is Power Your receptionist knows the intricacies of your spa. While most spa employees have specific duties they take care of, your receptionist is in charge of all aspects, giving them a vast amount of knowledge on the inner workings of your spa. This makes them even more valuable, as they are the ‘go-to’ person when clients have questions or concerns. Not only do great receptionists answer clients questions, but they also have deep knowledge of your spa business, so they can be a source of great recommendations or business process improvements! Communication is Key The art of communication is a skill all receptionists must master. They facilitate the connection between the client, your spa and your stylists, ensuring everything runs smoothly. They are also great listeners, always ready to respond to clients and employees needs. Without your receptionist orchestrating your spa, there would likely be a lot more miscommunications happening In our opinion, eveyday ought to be Receptionists Day so show appreciation to your receptionist today by thanking... --- ### The Essential Features Your Online Booking System Should Have > Whether you're running a day spa, skin care spa or massage business, having the right online booking system can be the difference between a full schedule and scrambling to try to find clients. - Published: 2018-03-22 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/online-booking-essentials/ - Categories: Blogs Whether you’re running a day spa, skin care spa or massage business, having the right online booking system can be the difference between a full schedule and scrambling to try to find clients. Today’s customers are sophisticated. They demand state-of-the-art technology solutions in every area of life. Online booking is no different. If you’ve done your local SEO right, you’re probably getting hundreds or thousands of visitors to your site every day. But when it comes down to booking with you, do they want to pick up the phone and call or book an appointment right on your site?  These stats will give you the answer. What essential features should your online booking system have that will deliver the best results? We have the answer. Here are 10 must-have features your booking system needs to have in today’s competitive market. 1. A Gorgeous Image Gallery Detailed, high-resolution images will allow your customers to visualize the experience they’ll have when they walk into your spa. Your booking system needs to have a thorough gallery of images that allows customers to take a virtual tour of your business. It’s also important to display images of your team in action. This gives your business character. 2. A “Book Now” Button That Begs for Attention You want a simple, bright and easy-to-use button that leads customers into the booking process. Make sure that it’s: Eye-catching Actionable and uses verbiage telling users what to do next Easy to find on multiple site pages In addition, your booking system should allow you to create other “call to action” buttons when you want to promote packages and specials. All of your booking buttons need to be simple and let the customer know exactly what they need to do next. 3. Book in Real-Time Tired of answering phone calls about appointment availability? Real-time online booking will help eliminate this hassle. With real-time booking features, you’ll have the freedom to choose where and when you offer reservations. At the same time, customers can book with you when it’s most convenient for them and receive immediate confirmation on your availability in those time slots. The mystery of, “it took my reservation but didn’t confirm that time was available” will be gone from your customers. They won’t need to call in to double-check. 4. Integrate with Social Media When your online booking system allows you to integrate with social media, your customers can quickly link to your various social media pages. Chances are, you promote your latest deals on social media. People who’ll be vacationing out of town and looking for services like yours will want to stay on top of this. With one click on their social media feeds, they can head straight to your booking system and secure a date and time that’s best for them (and you). 5. PayPal Payment Integration Almost everyone knows what PayPal is or has an account. When it comes to trusted and secure online payments, PayPal stands in a league of its own. When you allow for PayPal payments... --- ### 10 Valentine’s Day Marketing Ideas for Spas > Valentine's Day is coming up, and love is in the air. Check out these 10 Valentine's Day spa specials to inspire your business and customers. - Published: 2018-02-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/valentines-day-marketing/ - Categories: Blogs Valentine’s Day is coming up, and love is in the air. With people scrambling to come up with romantic gifts and experiences to buy for their partners, it’s a great time to get creative with spa promotions. Creating campaigns for special occasions like this one is an important part of marketing for business owners. You don’t have to wrack your brains for ideas, though. We’ve got some great ones for you. In this article, we’ll give you some inspiration with our Valentine’s Day spa specials and other marketing ideas. Valentine’s Day Marketing Ideas to Draw Customers in These tips and tricks are sure to make your customers feel loved: 1. Partner up with Other Businesses Package deals are always appealing. If you partner up with other local businesses, you can put some together. Approach local restaurants, florists, and other businesses to see if you can negotiate a deal that will suit both of your customers. It’s a win-win situation! Customers will love killing two birds with one stone and getting a great deal in the process. 2. An Ultimate Pamper Session Spa packages make great gifts, but you could go the extra mile by creating a special Valentine’s pamper package. On top of your spa’s luxurious treatments, include extra little treats. These could be something edible, like chocolate-covered strawberries and a glass of champagne, or a classic bouquet of flowers. This will make their spa day extra special. 3. Massage Therapy Lessons Getting a massage from a professional is great, but lots of people wish they could get the same treatment from their partner. With a couples massage lesson, they can. Host massage lessons for couples, in which they can learn some techniques and practice on each other. Many people prefer to buy experiences instead of objects as gifts, and this will allow them to do just that. It gives them something different to do, and could even help improve their relationship! 4. Spa Gift Baskets As well as selling treatments for Valentine’s Day, you can also sell products. Not everyone has the time to come in for a spa session, and a package full of lotions, scrubs and soaps will allow people to pamper themselves at home. Group your best products together and wrap them up in a beautiful gift basket. You could have a wide selection, with different options for different price ranges and tastes. Try creating a men’s grooming set, a mani-pedi set, a hair treatment set, and more. They’re sure to fly off the shelves! 5. Couples Treatment Deals Candies, cards, and flowers are some of the most popular Valentine’s Day gifts, and frankly, people are bored of them. Give your customers something different to try this year by offering a treatment promotion just for couples. Whether it’s massages and body scrubs, manicures and pedicures, or relaxing facials, couples will love having them done together. It gives them an excuse to pamper themselves while treating their partner at the same time. 6. Point of Sale Displays Once you’ve come up with... --- ### How to Give Your Spa a Fresh Start for the New Year > Are you wanting to bring your new year's resolutions to your spa this year? 2018 isn't only about what changes you want to make in your life. It's also a great chance to give your spa a fresh start for the new year - Published: 2018-01-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-a-fresh-start-for-the-new-year/ - Categories: Blogs Are you wanting to bring your new year’s resolutions to your spa this year? 2018 isn’t only about what changes you want to make in your life. It’s also a great chance to give your spa a fresh start. The good news is that a fresh start doesn’t have to mean moving your spa to a new location, or completely renovating your decor. (Although, it certainly can! ) Read on to learn more about ways you can refresh and recharge your spa this New Year, so that you can start your year off on the right foot. 1. Declutter and Spring Clean Your Space One of the best ways to give your spa a fresh start is to physically clean and declutter your spa space. And we’re not just talking about the area that customers see. It’s time to finally declutter those closets, storage rooms, and employee areas that may need some fresh air. Deep clean these areas and donate any unnecessary or outdated objects to a local thrift store. Make sure all pathways are clear and free. Wash the windows of your spa so that they can sparkle with the new year. Toss any clearance items that have been lingering since the start of the holidays. Dust your product shelves and even clean the walls. Treat your spa as if it is spring and give yourself the luxury of clean and open space. 2. Create New Signs A fresh start will definitely impact your customers, so why not go all the way and freshen up your signage? You may want to renovate your main location sign, or start by creating new signs to hang up around town. Also, consider changing your logo. This is one of the best ways to rejuvenate your business. Either start with a fresh image or create a memorable tagline. You may even want to introduce a new color scheme! Don’t worry about losing customers with this sign change. As long as your spa title is still prominent in your signage, you should be good to go. If you’re anxious, you can also feel free to give your clients a heads-up by advertising your change on social media. Use language like “New Look, Same Spa. ” 3. Send Out a New Year’s Newsletter You can give your spa a fresh start by changing up your marketing game. Send out a first of the year newsletter that takes a different approach for engaging with your clients. A newsletter is a great chance for you to address any renovations, logo changes, and more. But it also enables you to connect personally with your customers, which can bring in new clients through your doors. A good example of a New Year’s newsletter involves sharing your spa resolutions with your client’s. Maybe you can resolve to support a charitable cause with proceeds, or give your clients a 5-star experience every time. Incorporate a video clip in your newsletter to make it more interactive, or even share a spa Spotify playlist with your... --- ### Jumpstart January with Spa Software > It's the new year, and you know what that means: your spa clients are booking appointments right and left in order to start the year off with a fresh new facial or a seriously relaxing massage. The best way to jumpstart January? A great spa software! - Published: 2018-01-05 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/jumpstart-january-spa-software/ - Categories: Blogs It’s the new year, and you know what that means: your spa clients are booking appointments right and left in order to start the year off with a fresh new facial or a seriously relaxing massage. However, with all of the appointments, phone calls, inventory orders, and marketing strategies for the new year, it’s easy for things to start getting disorganized very quickly. But poor communication and unprofessional behavior (like accidentally double-booking an appointment) are some of the most common reasons why clients part ways with a spa. This year, we want you to be able to grow your client book, not shrink it. So, how can you make it happen? By getting the best in spa software for 2018. Read on to learn what it is, why it matters, and where you can get it. Online Appointment Bookings When you’re looking to upgrade your spa software, one of the things you absolutely can’t compromise on? The ability for your clients to book your services online, at their convenience. Look for software that helps you to color-code your appointments, so you can see your entire day at a glance and better manage your bookings. This way, you can easily identify gaps in your day, so you can squeeze in those last-minute clients! You need software that also sends both you and your client’s automatic reminders, which will help you to decrease the number of no-shows you have to deal with. Plus, even if clients do bail, they won’t be able to claim that they “forgot. ” Additionally, your software should allow you to easily make standing appointments. That client that books their facial and massage for the same time every month? Now, they won’t have to call you every time they need to book. Client Management Another perk of working with the best in spa software? It helps to make your client management easier than ever. Struggling to remember the hydrating treatment you used that your client loved last time? Your software should allow you a way to store it in your client’s profile so you can save time and keep your clients happy. You’ll even be able to store older photos of your clients’ past treatments and show before and after photos to display the improvement. You can even use the software to help you to create loyalty/rewards programs for your most valued clients. Create a points system, allow them to purchase gift cards, and even slip them a few freebies when they’re paying for the day’s services. Spa Apps Another feature you need to look for when it comes to upgrading your spa software for the new year? The ability to pull up your book anywhere, anytime through the use of spa apps. Make sure that you choose a software that’s compatible with both Android and iPhones, so that no matter what kind of tablet/device you’re using, you can still access your appointments. Does a client use your personal cell phone number to request appointments? If so, using the app allows you to book on... --- ### How to Beat the Winter Blues in Your Spa > Spas are supposed to be happy places, and customers won't feel at home in a spa full of gloomy people. Luckily, there are some simple ways for you to beat the winter blues in your spa. - Published: 2017-12-29 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/beat-winter-blues-spa/ - Categories: Blogs Do you feel like someone managed to zap all of the energy out of your normally happy spa? If you’re feeling this way, it probably isn’t in your head. It isn’t unusual for employee morale and mood to fall a bit during the winter months. Seasonal Affective Disorder (SAD) affects a lot of people, and it could be bringing down the mood in your spa business. You may be focused on keeping the books balanced and having a stellar marketing plan, but keeping your employees happy is equally important (if not more so). Spas are meant to be happy and relaxing places. Your customers aren’t going to feel at home in a spa full of gloomy people. Luckily, there are some simple ways for you to beat the winter blues in your spa. How To Beat The Winter Blues In Your Spa The cold, short, and dark days of winter can start to wear on people regardless of their profession. It’s estimated that nearly 10%-20% of the entire US population has some form of SAD. You may not be able to snap your fingers and make it spring, but there are some things you can do to beat the winter blues in your spa. Let There Be Light One of the reasons why winter is such a gloomy time is the lack of light. Daylight hours are shorter, and the nights are longer. Unfortunately, you can’t make the sun shine more, but you CAN add more light to your spa. During the day, keep the blinds and curtains open so you can let in as much sunlight as possible. If you want a quick fix for the Winter blues in your spa, simply buy a few more standing lamps or touch lights to the spa. That’ll give you the light you’re missing out on. If you want to take it a step further, seek out lamps that mimic natural light. Get People Moving As a spa employee, you spend a lot of time on your feet. You may move a bit, but you’re pretty much standing in place most of the day. Some light stretching or some exercises could be what you need to brighten the mood. Encourage your employees to take a five-minute stretch break between clients. It’s been proven that taking a stretch break can help boost productivity and help people focus. A quick stretch could help your employees immensely. If you have some fitness buffs at the spa, consider starting the day off with yoga. Everyone gets in a workout before their shift, and they get to have a nice boost of endorphins before they start their day. Improve Posture When thinking of ways to stop the winter blues in your spa, proper posture may not have been what you had in mind. Despite that, the right kind of upright posture can do wonders to help improve the mood of your employees. Standing upright with your shoulders back and your chest out can help boost feelings of confidence and positivity. People that work in... --- ### Here’s Why You Need Spa Scheduling Software > Do you want to expand your spa business? Then you need to consider spa scheduling software. Here you'll find out why your spa needs scheduling software. - Published: 2017-12-08 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-scheduling-software/ - Categories: Blogs Do you want to expand your spa business? Then you need to consider spa scheduling software. Here you’ll find out why your spa needs scheduling software. The U. S. spa industry earns an impressive $16. 8 billion in revenue annually. Moreover, since 2009, the number of spa visits made in the U. S. has increased year over year, jumping from 143 million to 184 million in 2016. Thus, it’s no surprise that the market is flooded with wellness professionals looking to cash in on this lucrative market. Yet, to succeed, you’ll need to cater to the needs of tech-savvy clients who are used to convenience and expect instant gratification. That’s where spa scheduling software comes in. Allowing your clients to book appointments online reveals that your business is aligned with today’s tech trends and dedicated to customer satisfaction. Today, we’re breaking down a few reasons why investing in this software might be the smartest business move you can make. Ready to learn more? Let’s go! 1. It’s the Ultimate Time Saver How many times have you had to momentarily pause a haircut to take an incoming phone call? Have you ever had to stay late to return voicemails and try to balance your desk calendar of upcoming spa bookings? If so, you know that handling requests, time changes, and cancellations over the telephone can be incredibly time-consuming. Alternatively, spa scheduling software allows you to redirect all inquiries to the online portal, where clients can see for themselves which time slots are open and who’s available to perform services. Meanwhile, you’re free to keep doing what you do best, assured that your customers are getting the answers they need. 2. Build Your Client List If your salon is only open during typical business hours, you could be limiting the number of bookings you receive each month. For instance, if someone works a night shift, he or she might only be available to request an appointment in the evening hours. While there’s always the option to leave a voicemail, studies show that a whopping 80% of callers don’t make use of this feature because they don’t think anyone will listen or call them back. Spa scheduling software is designed to be live 24/7/365, so even if you’re at home asleep or on vacation, your business is still set up to receive new clients. This could make you more attractive to customers whose schedules don’t necessarily fit into the 9-5 window. They can easily view your availability and pick a time that works best for them, without having to take time out of their workday to call you when they know you’ll be open. 3. Automate Appointment Reminders We get it. Life’s busy and appointments get dropped. While it’s understandable, it still doesn’t make it any less inconvenient for you or your staff. One way to help curb the number of missed appointments your salon sees is to send automated reminders to clients a few days ahead of time. As a salon owner or operator, this frees... --- ### 7 Spa Business Card Tips to Increase Bookings > As a spa business owner, you can't leave your home without compelling business cards to share. Here are 7 amazing ideas for spa business cards! - Published: 2017-11-20 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/spa-business-cards/ - Categories: Blogs As a spa business owner, you can’t leave your home without compelling business cards to share. Here are 7 amazing ideas for spa business cards! There’s a reason why spa business cards are one of the only old-school marketing techniques that still remain relevant in today’s digital age: simply put, they work. How Business Cards Help Spas Business cards represent an age-old method of branding, advertising and marketing, and creating top-of-mind awareness for the person holding it. We’ve found that spas who personally hand out business cards tend to see an increase in bookings because: They give you an opportunity to sell yourself and your brand They personalize the interaction between you and your client, especially if you have your direct number printed on the card You can make impressions and generate leads They help people know how to contact you However, we’ve also found that not all spa business cards are created equal. Exchanging business cards has become somewhat of a commodity that most spas use. Which means if you want to see a bigger boost in bookings, your business card will need to speak loudly. Check out these seven pro tips to make any spa business cards worthy of attention. 7 Tips for Spa Business Cards You’ll Want to Copy Differentiate yourself With companies like Vistaprint offering super cheap (sometimes free) business cards and predesigned templates, it’s tempting to order a few hundred to build your brand. Here’s our advice: Don’t. Yes, it’s cost-effective, but plenty of other spas have thought so too. That’s why you run the risk of choosing the same tired designs other competing spas might be using. Remember, effective spa business cards will stand out from the pack, not become wallet fodder. Avoid the clutter We realize you’ve probably heard the phrase “Less is more,” but it couldn’t ring any truer when designing your business card. Spa business cards should be short and to the point: “Here’s my contact information, call me for an appointment. ” There’s no need to list every single service you offer or clutter your card with spa-related clip art. Rather, opt for the basics: Your name Job Title Phone number (either spa or personal, but not both) Address Spa tagline for branding purposes This is the most important information your clients need. Adding too much text can clutter your card and shroud out the crucial stuff. Also, using too many colors can create an additional volume that pulls focus from your contact information. Stick to a 3-color palette when possible: the main color, accent color, and text color. Find your Muse Your business card does all the talking about your brand when you aren’t around, so it’s important to craft a card that establishes customer expectations. Ask yourself what kind of experience clients will expect based on your card design: Speciality massages? Trendy facial treatments? Walk-ins only? Full-service spa? Organic? If you’re a freelance massage therapist in a bigger spa, your card should match the brand of the spa. Get permission... --- ### Feature Update: Making the Most of Mobile > We are frequently adding features to our software. With our latest mobile app updates, being away from your shop doesn’t mean being out of the loop! - Published: 2017-10-25 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/mobile-app-enhancements/ - Categories: Blogs We continue to frequently add enhancements and features to our software in order to make it as efficient and user-friendly as possible for you to grow your business. At Daysmart Spa Software we know that staying connected to your business data and granting your customers continuous access to your business is now the norm. With our latest mobile updates, being away from your shop doesn’t mean being out of the loop! Enhancements to our mobile app include: Faster Mobile Performance Context Sensitive Appointment Cards Multiple Design Changes New Integrated Payment Processing Context Sensitive Appointment Cards It’s all about context, right? With our new appointment cards, the functions available to you and your staff all depend upon whether that appointment is in the past, present or future. Now, when editing an appointment, you are presented with an “appointment card”, which loads faster, and shows an appointment summary with several commonly used functions for that appointment, given its context. Future appointments can be rescheduled, current appointments could be marked as a ‘no show’, and past appointments can be voided. By presenting only the relevant functions, outstanding tasks can be easily accomplished from the appointment book so no time is wasted. Integrated Payment Processing We’ve integrated a new payment processing provider to deliver new functionality to you. Integrated payments mean you can swipe a card to close a ticket – no more taking the ticket amount and manually entering it into a separate payment system and then regularly reconciling your bank statements to ensure you were paid for every service. With Integrated Payment Processing you can also securely store credit card numbers, which at the end of this month, means you can sell recurring memberships to your clients! By the end of the year, it also means you’ll be able to accept deposits online. Even if you don’t plan to offer these new features, you should consider Integrated Payments– they have great rates, state of the art card processing hardware and decades of leadership in the card processing space. Other Feature Improvements: Account Creation– We have modified the creation of new accounts within our mobile apps, making it more user-friendly by adding elegant backgrounds and simplified interactions. Onboarding Training Pop-Ups– New software systems can be confusing, so we have added pop-ups for new users which provide helpful hints on each of the main screens. Revamped Flow for Client Profile– By tapping ‘Book New Appointment’ you are now taken straight to the appointment book so you can quickly check availability and easily add new appointments. Updated Date Picker– Jump out 1 to 8 weeks with the new date picker on both the appointment book and ticket screens to see your schedule and rebook appointments faster. Single Employee Improvements– New configuration options have been added for single employees, removing unnecessary options that aren’t required for smaller businesses. Cloud Receipt Printing– Users can now wirelessly print receipts after closing tickets to printers that support AirPrint (iOS) or Google Cloud Print (Android). Sync Improvements– We’ve changed how... --- ### Improve Customer Experiences with Spa Software > Being a successful spa employee exceeds mastering facials, body treatments and massage techniques. Supplementing those skills with a great spa software - Published: 2017-10-05 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/customer-spa-software/ - Categories: Blogs Spa Software and Social Guide Being a successful spa employee exceeds mastering facials, body treatments and massage techniques. Supplementing those essential skills with a great spa software and social media expertise will enhance your day-to-day business. Thanks to the resulting efficiency boost, today’s popular tech tools let you focus on administrative tasks less and on personalizing rewarding customer experiences more. Spa Application Advantages A great spa software that concentrates on the spa industry specifically is a fundamental asset for every spa owner. A paperless solution that eliminates confusion and clutter provides many advantages including: Appointment book: Access and update the handy color-coded Daysmart Spa appointment book via your favorite desktop or mobile device. At a glance, you can check your spa software to see who’s due to arrive without constantly running to the front desk. Offer to schedule your client’s next appointment before they leave your spa. Or encourage them to secure their own time slots online if they prefer. Demonstrating how guests can book sessions from anywhere at any free moment, even after hours, will create a special bond that motivates return visits. Facebook scheduling: Daysmart Spa has gone beyond internet booking to add another similar convenience. When your customers post about their latest treatments on Facebook and tag them to your brand, envious friends and relatives can secure their own appointments with you. Facebook integration is a tech-inspired way to increase spa sales. An “Online Booking” option will appear alongside the standard timeline and about categories, so new clients can click through to your website’s reservation page quickly. Client management: Collecting customer data on your smartphone or tablet saves details for future treatments. Instead of having customers fill out forms by hand in the reception area, they can feel more at ease sharing information directly to you. Daysmart Spa allows you to add formula notes to client profiles so you can duplicate perfect services every visit. With quick access to guest information, you can check all visitors’ preferences and dislikes ahead of time to improve their spa experiences. Photo organization: Photograph new services and products and save them in Daysmart Spa client libraries to create pictorial records of how their treatments have helped over time. Use that evolving collection as a consultation tool and helpful reminder. Pull up previous images on tablets, not smaller mobile phones. Combine your service shots in a portfolio to promote yourself and inspire guests to try new product treatments. Text and email appointment confirmations: Frustrating no-shows disrupt your workflow and hurt your bottom line. Filling last-minute openings to offset sudden financial losses is tough. Most no-shows simply just forgot they had an appointment on that specific day or thought that they’d booked other days and/or times. Reduce no-shows and keep your clients happy by sending automatic appointment reminders through texts or emails. Online reviews: Positive reviews encourage Google to position you better in it’s search rankings. According to Google, half of consumers conducting local queries on their mobile phones visit trendy places they found online just... --- ### How to Set up a Marketing Campaign with Yelp > With the flexible email marketing tools within Daysmart Spa it is easy to include a link to your Yelp listing, just edit one of the email templates within the - Published: 2017-09-16 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/set-marketing-campaign-yelp/ - Categories: Blogs As a business owner, there is an ever-increasing number of social media channels that you need to monitor and manage. While there are others, with more than 125 million reviews posted since it’s 2004 inception, Yelp is just too big to ignore. While advertising on Yelp may be beyond the means of many small businesses, there are some simple ways you can encourage your current customers to post a review and thereby raise your social media profile and bolster your business reputation online. Think Links With the flexible email marketing tools within Daysmart Spa it is easy to include a link to your Yelp listing, just edit one of the email templates within the Messaging and Marketing module. Once inside the template, it is easily to add a hyperlink and edit the display label and the ‘mouse over text’ to really get your point across. Encouraging clients with an embedded link is a great way to grow your reputation. If you’re confident about your quality you might consider including a Yelp button on your emailed receipts.  Adding similar links to your email signature, marketing communications, and appointment reminders lets your customers know you want their help getting the word out. You might also mention Yelp on any appointment reminder cards you hand out during re-booking, on your business voice mail system, or you could include a prominent QR code which links to your Yelp listing within your waiting or checkout areas, so that customers can use their phones to get started on your next review while they are still on site! Cuts Both Ways One word of caution: if a customer is unhappy, providing links to Yelp can prompt someone who is angry to make their displeasure public. It’s obviously best to try to resolve any customer satisfaction issues before they reach a boiling point (and before they reach for their phone). If you do receive a “less than glowing” review, it’s best to do a few things: Cool Off – if you’re upset, don’t fight fire with fire (the pros use water! ) Be Responsive – you should post a professional, polite and specific response Look down the road – assume this review and your response will live forever; you’re not just writing to the person who posted it, but to the hundreds (thousands? ) of others who will read this in the future. You want it to be reflective of your business and indicative of your approach to customers. That said, not all customers are always right, some are just plain wrong (you may be thinking of one right now). Some restaurant chefs have become “internet famous” with their pithy retorts to outrageous reviews. If it is in keeping with your brand, it is probably in bounds. But beware of trying to be too smart, too funny or too dismissive. Yelp and others are clearly here to stay, it’s a game you need to learn to play. Want to learn more about Daysmart Spa software features and marketing campaigns with Yelp. Request more info or try it out... --- ### Customer Service Tips to Increase Spa Sales > Clients evaluate spa experiences partly on your services and partly on their customer experience. Driving spa sales is based on memorable impressions - Published: 2017-08-12 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/customer-service-tips/ - Categories: Blogs Clients evaluate spa experiences partly on your services and partly on their customer experience. Driving spa sales is based on memorable impressions your employees make on customers during interactions and influences the potential for return visits. Providing all-star customer service keeps patrons happy and your spa successful. Daysmart Spa software features and add-ons will increase spa sales and speed up your administrative tasks. Use the spare time it creates to improve your employee’s customer service skills. When everyone adopts the proven suggestions below, you’ll retain loyal guests and wow their referrals while boosting individual and spa sales earnings. Send Appointment Reminders Use Daysmart Spa Software to automate appointment reminders via text and email, turning no-shows into grateful regulars who enter when you expect them. Every client’s time is as precious as yours. Should unforeseen delays arise, contact patrons with revised arrival times. If that’s not possible, discount their visits 15 percent, or compensate their inconveniences with free services or products. Smile While Working When the brain receives positive messages from grins, it releases mood-elevating enzymes and serotonin. Greet customers with eye contact, handshakes, and warm genuine smiles. Friendly facial expressions are so contagious patrons will respond, feeling happier and more comfortable too. Treat visitors like invited guests. Conduct tours so they’ll sense they belong in your spa. After clients and staffers enjoy their time together, wishing everyone a great day or weekend sends them off with cheerful outlooks. Hand out Beverage Menus Pampering guests includes serving refreshments. But instead of asking patrons if they’d like sparkling water, tempt them to browse beverage menus. Give them time to contemplate various offerings, and they’ll be more inclined to place orders. Personalize New Client Consultations Aligning guests’ complexion and upkeep with their lifestyles is crucial for client satisfaction. Ask about their routines. Convey your reasoning with recommendations like: “Since your morning schedule doesn’t allow much skin care time, you’ll appreciate this quick regimen. ” Prepare for Recurring Visits Before repeat patrons arrive, review their client histories in Daysmart Spa Software client management tool. Look over previous appointment notes and refresh your memory on each client’s previous services and preferences. Pull up the Daysmart Spa Software photo manager to examine former treatments together when clients arrive. Reflect on what they thought about the past treatments they received. When they want to try new services or different treatments use sample products to facilitate selection. Offer Mini Service Tryouts Giving printed service menus to customers encourages them to choose higher-priced options. Let hesitant patrons try out a few skincare products or give them a short massage to see what they enjoy best. Those mini test drives boost ticket sales. Mention Guests’ Names Leaders like politicians, business executives, and teachers know addressing people by their names makes them feel special. So they remember others’ names and use them often. Something so simple is a great way to forge strong relationships. It reflects your comfortable, caring culture and inspires friendly exchanges. Choose Words Carefully Your crew’s comments paint pictures in guests’... --- ### Top 7 Leadership Priorities for Spa Management Success > As a spa management, you may be a multitasking master, juggling business strategy, mentoring, marketing, and customer relations roles. - Published: 2017-07-04 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/leadership-priorities/ - Categories: Blogs As spa management you may be a multitasking master where you juggle business strategy, staff mentoring and client marketing whilst still keeping up with daily customer relations. That versatile skill of multitasking is worthless though if you overlook crucial aspects that inspire and satisfy employees and clients. For spa management success, prioritize the following factors to influence your businesses overall personality and attitude. 1. Make Team Building a Key Management Approach Recruiting a manager could help you switch staff focus and improve business. By redirecting staff members and being a strong leader you can help employees become motivated and dedicated to the business and work harder within their role. Providing employee benefits like paid vacation, health insurance, and 401(k)s can attract more talent. A good strategy for showing interviees the ropes could be a shadow session where they follow a fellow employee before coming on board. This will help them see the job requirements for themselves and get clear benchmarks for growth. An extensive training program will help new employees sharpen their skills and offering incentives such as extra paid vacation days for reaching certain sales goals to can help motivation. 2. Encourage Employees to Pursue Spa Careers Instead of Jobs As Spa Management, perfecting employees abilities should be an ongoing pursuit, despite skill level and client count. So make continuing education a priority. Urge both green and experienced employees to learn from co-workers by observing them during downtime. Persuade them to seek guidance and pose questions about improving their skills and knowledge. Answers help personnel grow and understand what to ask their own guests during consultations to accomplish their expectations. Gaining knowledge constantly brings mutual success. As your employees succeed so will your growing business. 3. As Spa Management, Delegate Your Weakest Leadership Skills If you don’t excel at all essential leadership duties as spa management you should supplement your team with strong employees who shine in your weakest areas. That might involve hiring disciplined financial, detail-oriented, and taskmaster experts. Everything will run better when you focus on your passions and leave your shortcomings to employees that are more qualified. Likewise, a convenient application will help your operation flow smoothly. Daysmart Spa Medical Software provides all the vital tools to direct your business more efficiently. Popular features expedite payroll with commissions and bonuses, staff scheduling, back bar product usage, and inventory. By reducing busy work, Daysmart Spa spa management software frees up time to pursue your strengths, interact with patrons, and boost prosperity.  4. Ensure Service Consistency for All Guests Balance customer-acquisition campaigns with repeat-visit tactics. Set your spa apart from rivals with complimentary gifts. No client should watch another relish that free ritual without receiving the same luxurious offer. Secret shoppers can help you notice if service quality is consistent. You’ll find out which employees follow your spa management practices and any who don’t you can provide extra coaching. 5. Rank Spa Quality over Location Quantity Spa management often think opening new locations equals spa growth. But double or split work shifts can... --- ### Find Upcoming Appointments Fast in our App > Being a time-based business based entirely on appointments can be stressful. With Daysmart Spa, we make it easy to know what your day and/or week will bring.  - Published: 2016-02-18 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/find-upcoming-appointments/ - Categories: Blogs Being a time-based business based entirely on appointments can be stressful. With Daysmart Spa, we make it easy to survey what your day and/or week will bring. It’s our mission to make sure your time and your client’s time is well accounted for, organized, and measured. As much as you’d like to stay methodical and totally on top of it, overlap and mishaps with appointments can happen. We pride ourselves on being a robust, intuitive software solution, but we understand that you and your clients might need certain information quickly. Being away from the front desk doesn’t mean you don’t have to sacrifice usability or information when you’re armed with our mobile app. Let’s get down to one of most requested shortcuts for grabbing info when you need it. Need to find out a client’s upcoming appointments at the drop of a hat? Not a problem. In the Client view, select the name of your customer. Just under History, there should be an option to select View Purchase History. From there, you’ll access all Upcoming Appointments right at the top, along with previous products and services associated with that client. Daysmart Spa is committed to providing all the support you need to fully utilize our software, and we’ll be posting all the tips and tricks you need here. Any ideas or questions? Leave a comment on our Facebook or give us a call at (800) 604-2040. --- ### Daysmart Spa Version 12: Built with your work style in mind > Daysmart Spa Version 12 is built with your work style in mind. Spend more time with your clients and craft, making every second count during your busy day. - Published: 2015-09-17 - Modified: 2024-12-27 - URL: https://www.daysmart.com/spa/blog/orchid-version-12-built-with-your-work-style-in-mind/ - Categories: Blogs Spend more time with clients and your craft. Version 12 takes care of the rest. Booking an appointment has never been faster, and running your own e-mail marketing strategy has never been easier. Get the details on your clients to take the guess work out of scheduling. Everything from your basic management to the bells and whistles of running your medical spa with your own unique flair is included in the newest version of Daysmart Spa. Every day, we make your feedback and ideas a priority. In Version 12, we are proud to offer up more tools and enhancements that will help you accomplish your daily tasks and manage your business’s time efficiently. We’re working harder so you don’t have to. Text Appointment Confirmations. Cut down on no-shows with the new completely automated text message confirmations. Clients can now reply to their SMS reminder to confirm their appointment, which updates your schedule in real time. Your Day at a Glance. Your upcoming day is clearly represented in our new Dashboard, complete with Productivity Meter, Upcoming Appointments, and more. Get to know your First Time Clients and track who is Due for Checkout. Score your Business with Business Summary. Keep track of business health and stay informed of client retention, referrals, and sales benchmarks. Administrators can password protect this screen. Your Email Marketing Strategy. Choose from 30 all new email template designs, designed with your business in mind. Effortlessly put your best foot forward for new clients and returning ones with sharp, instant campaigns and appointment notifications. EMV Credit Card Processing Support. EMV Processing is all about keeping your business and clients safe from fraudulent charges. Integrated credit card processing now supports chip-based cards with new card readers. Smarter Client Booking. Book your client’s next appointment with their most recent purchases and pre-paid balances at your fingertips. Daysmart Spa takes the guess work out of scheduling, making every second count during your busy day. To confirm your eligibility for Daysmart Spa Version 12, please sign in to your account. --- --- ## Partners --- ## Tesimonials --- ## Support Resources ### Reset Password - Published: 2024-01-26 - Modified: 2024-01-30 - URL: https://daysmartsoftware.formstack.com/forms/password_reset_form - Type: Support Forms Forgot your password? Click here to request a reset. Click here to reset your password. --- ### Hardware Requirements - Published: 2023-10-19 - Modified: 2023-10-19 - URL: https://www.daysmart.com/spa/hardware-requirements/ - Type: Hardware Requirements --- ### Recent Update - Published: 2023-10-18 - Modified: 2023-10-18 - URL: https://downloads.daysmart.com/Orchid/OrchidUpdate.exe - Type: Downloads and Drivers --- ### First Time Installation - Published: 2023-10-18 - Modified: 2023-10-18 - URL: https://downloads.daysmart.com/Orchid/OrchidSetupV13.exe - Type: Downloads and Drivers --- ### Remote Connection - Published: 2023-10-17 - Modified: 2023-10-18 - URL: https://get.teamviewer.com/8938zc2 - Type: Downloads and Drivers --- ### .NET Framework 4.8 - Published: 2023-09-21 - Modified: 2023-10-18 - URL: https://downloads.daysmart.com/Setup/Prereq/dotNet48RuntimeFull.exe - Type: Downloads and Drivers --- ### DaySmart Spa Version 13 - Published: 2023-09-21 - Modified: 2023-10-18 - URL: https://downloads.daysmart.com/Orchid/OrchidSetupV13.exe - Type: Downloads and Drivers --- ### Rebate Request > This rebate form requests a $135 rebate for the purchase of a VP3300 mobile card reading device, through the Daysmart Spa website. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/rebate/ - Type: Support Forms --- ### Transferring Data > This form is to request and approve the transfer of data from a listed account owner's database to another account's database. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/data-transfer-form/ - Type: Support Forms Data Transfer Request Form --- ### Data Retrieval Request > This form is to request either a 1 time export of cloud database data or to temporary access to data. - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/support/forms/data-retrieval-request/ - Type: Support Forms Online Form – Data Retrieval Request Powered by Formstack --- ### Transfer of Ownership > You can perform a Transfer of Ownership electronically within your account management settings through Daysmart Spa. - Published: 2023-09-21 - Modified: 2024-01-30 - URL: https://www.daysmart.com/spa/support/forms/transfer-of-ownership/ - Type: Support Forms You can perform a transfer of ownership electronically within your account management settings. Simply follow the instructions listed below to update your information. Instructions Click here and sign into your DaySmart account. Once you’re signed in, click the Edit Contact Info button under your Account Owner section. Click on the Change Business Name/Owner link in the bottom left corner. Fill out the form with all the new contact information and you’re all set. Please note that if you are a Desktop user and do not have an online account please call us at (800) 604-2040 and we can provide a form for you to submit instead. If you have used Remote Access, then you would have an online account or if your software is registered by user credentials then you also have an online account. You can find if your software is registered by user credentials within your software by: Go to Help in the upper right corner Select Registration Info If you see an email address next to “Account:” then you would be able to handle your Transfer of Ownership through Account Management To continue utilizing our integrated payment processing under the new ownership, it is necessary to obtain a new MID (Merchant Identification Number) for the new owner, along with canceling the old MID to avoid issues. You can reach out to our Payments department directly at (800) 982-6419. If you have any questions about transfer of ownership, please don’t hesitate to contact us at support@daysmart. com or (800) 604-2040. --- ### Domain Name Transfer > This form is to request that DaySmart Software, Inc. transfer the ownership of the domain name and make the customer listed below the domain administrator. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/domain-transfer/ - Type: Support Forms Online Form – Domain Transfer Agreement --- ### Account Password > This form is to request DaySmart Software, Inc. to authorize the addition, modification, or removal of a password to your Daysmart account. - Published: 2023-09-21 - Modified: 2023-10-27 - URL: https://www.daysmart.com/spa/support/forms/account-password/ - Type: Support Forms Online Form – Account Password Authorization --- ### Update Account Information > This form is to request DaySmart Software, Inc. to change all information on your account with Daysmart except the owner's name. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/update-account/ - Type: Support Forms Online Form – Update Account Information --- ### Database Password Recovery > This form is a request for DaySmart Software, Inc. to recover a lost password. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/password-recovery/ - Type: Support Forms Online Form – Database and Employee Password Authorization --- ### Serial Number Recovery > Daysmart Spa serial number recovery. Recover your serial number here. - Published: 2023-09-21 - Modified: 2023-10-30 - URL: https://www.daysmart.com/spa/support/forms/serial-number/ - Type: Support Forms Online Form – Serial Number Recovery Authorization --- ---