{"id":1036,"date":"2020-09-22T00:00:00","date_gmt":"2020-09-22T00:00:00","guid":{"rendered":"https:\/\/www.daysmart.com\/pet\/blog\/women-small-business\/"},"modified":"2024-12-24T13:28:31","modified_gmt":"2024-12-24T13:28:31","slug":"women-small-business","status":"publish","type":"post","link":"https:\/\/www.daysmart.com\/pet\/blog\/women-small-business\/","title":{"rendered":"Customer Spotlight: National Women\u2019s Small Business Month"},"content":{"rendered":"
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Women Small Business Owners<\/strong><\/h2><\/div>\n


October marks National Women\u2019s Small Business month \u2013 a time to recognize the accomplishments of women entrepreneurs and their contributions to the economy. DaySmart Software, makers of DaySmart Pet Software, has always been invested in the growth of women small business owners. In fact, 85% of our customers are female-owned businesses. With that, we wanted to highlight some of our most inspiring female customers.<\/p>\n

As part of our commitment to supporting and educating entrepreneurs, we\u2019ve also been spotlighting DaySmart Pet<\/a> customers who have been directly impacted by the pandemic to learn more about how they\u2019ve adapted their operations to overcome resulting business disruptions.<\/p>\n

The passion and innovation of these customers have never been more pronounced than in their responses to the challenges posed by the coronavirus outbreak, and we hope their stories serve as a guide for those navigating similarly difficult situations. We\u2019ve taken highlights from these 2020 interviews to highlight how women owned small businesses have adapted to the pandemic.
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Gabriela \u2013 All Fur Pet Grooming<\/strong><\/h2>\n

Most recently we spoke with Gabriela Rudnick, Director of Operations at All Fur Pet Grooming, LLC<\/a>, in Virginia, to learn about her experience running a business during a pandemic, and how software usage plays into her strategy. To read the full article, click here.<\/a><\/p>\n

Q: How has the pandemic impacted your business? How have you adapted the ways you do business amidst the business closure?<\/strong><\/h3>\n

A: Fortunately, we were only closed for two weeks, but then we were only allowed to reopen with three groomers per location. This meant we had to cut back on the number of clients we were able to serve so that we could maintain our certain level of quality.<\/p>\n

To stay safe, we\u2019re wiping down equipment with heavy-duty disinfectants every time someone touches a pen or a door to make sure there\u2019s no virus transmission. All employees receive a temperature check in the morning, and if they display any symptoms, they\u2019re off work for a mandatory two weeks. Additionally, we\u2019re only allowing only one client in the waiting room at a time, which makes some people upset, but we have a lot of older clients and we\u2019d never want them to feel like they can\u2019t visit our business because there\u2019s the risk of getting sick.<\/p>\n

Q: Are there any changes that you expect to uphold after things settle?<\/strong><\/h3>\n

A: We\u2019re currently requiring staff to wear masks, which we want to keep going forward considering the safety issues that come with groomers\u2019 lungs, like inhaling nail dust floating around. Now that we\u2019re finally protecting ourselves from those particles, it\u2019s made a huge difference for our health.<\/p>\n

We\u2019ve also found new ways to be more efficient with our time. DaySmart Pet has proven that we don\u2019t have to be in the shops all the time to do our jobs. Because it integrates all our operations, from the time clock to payroll, we can finish up management tasks at home. Our groomers can also use the information stored in the app to plan for their appointments the night before, instead of spending time between appointments that could instead be spent with pets.<\/p>\n

Q: Have you noticed any larger industry changes resulting from COVID-19?<\/strong><\/h3>\n

A: The number of customers using our boarding services has decreased for the time being, but we hope that people know they have the option that, when they do go back to the office, they can trust their dogs to us. People typically drop their pets off just to do errands, not even for work, so we expect to get that business back.<\/p>\n

We\u2019ve also gotten a huge outpour of new clients from \u201ccoronavirus puppies,\u201d so we need to make sure people will continue taking care of those animals once they return to work\u2014and we hope our boarding options will be what people use to do that.<\/p>\n

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Abbey \u2013 Calling All Paws (Mobile Groomer)<\/strong><\/h2>\n

Abbey the owner of Calling All Paws<\/a> a mobile grooming business with multiple vans providing service to Northeastern Illinois has been inundated with calls and requests for grooming.<\/p>\n

\u201cWe take the safety of our clients and their pets very seriously. Calling All Paws intends to remain open until we must close by order of a government agency. We understand the fear. Being mobile gives us a unique opportunity to limit client contact and keep a contained environment. We want to assure you that we will continue to clean and disinfect between every appointment including our payment processing devices. We also have a medical-grade sanitation light that is utilized daily.\u201d<\/p>\n

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Rachel \u2013 Rachel Ann’s Country Clips<\/strong><\/h2>\n

Rachel with Rachel Ann\u2019s Country Clips<\/a>, a family run business who\u2019s daughter is a budding grooming competitor on our DaySmart Pet Groom Team is picking up their sanitizing game as well as finding some unique ways to stay connected with her clients while teaching her daughter some vital life skills while home from school. To read her full customer spotlight, click here<\/a>.<\/p>\n

\u201cOur clients continue to come and we continue to work until our State decides to close non-essential businesses. We took action immediately. We cleaned all door handles between every client that entered our spa. We cleaned the whole credit card machine and the pens before any client touched them. Staff wore masks while doing check-ins and check-outs to protect our clients. We asked our clients to hand sanitize (which we always have on our front counter) and scheduled pick-ups at separate times so only one client was in the Spa at a time. Our clients are like family and they all understood our concerns and were happy to do their part. To keep our minds and skills sharp Gwendolyn and I will create short \u201chow-to\u201d videos for our clients to do basic things like brushing, comb checking, ear cleaning and basic nail trimming at home until we reopen. We are also making ourselves available over social media daily in case a client needs advice. Without knowing what will happen next we need to stay strong, help each other, spread love, knowledge and band together to protect and care for each other.\u201d<\/p>\n<\/div>\n

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We want to make sure to also highlight some of the businesses themselves run by women across the country delivering top notch grooming and daycare services for our favorite furry friends. And if you are not currently in the industry and these stories inspire you to launch your own grooming business, check out our article on \u201cHow to Start a Dog Grooming Business\u201d<\/a> as we share useful tips passed along from our favorite groomers.<\/p>\n

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Deana \u2013 Dogs Paw Inc.<\/strong><\/h2>\n

We recently sat down with Deana Deitchler, owner of Dogs Paw Inc.<\/a> in Park Rapids, Minnesota, to talk about all of the considerations that go into creating and running a full-service dog care center\u2014from designing your dream workplace to planning for difficult situations. To read the full article click here<\/a>.<\/p>\n

Q: What is your favorite part about running a pet services business?<\/strong><\/h3>\n

A: It\u2019s hard to name just one thing because there are so many great parts to running this type of business. Of course, I love providing quality pet care\u2014that\u2019s number one\u2014but I also love that, as a business owner, I get to choose who I work with, both in terms of clients and employees. Not everybody has a job where they get to design their work environment like that. I\u2019m fortunate to have that sort of control.<\/p>\n

Q: What advice would you give to other professionals who want to pursue careers in the pet business?<\/strong><\/h3>\n

A: First and foremost, make sure you plan for difficult situations. When people enter the pet industry, they think it will be fun all the time, but that\u2019s not the case when you\u2019re handling animals. Even under careful supervision, pets can still get hurt or fight with one another. People are very attached to their pets, so you need to make sure you\u2019re taking care of them. This means having a plan in action for dealing with tough situations when they occur. Develop a training program that covers standard operating procedures for new hires, so they know what the pet-safety protocols are for these sorts of situations from the start.<\/p>\n

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Alicen \u2013 Pet-Agree Pet<\/strong><\/h2>\n

For our latest customer spotlight, we sat down with Alicen to talk about how she\u2019s evolved her company from a one-woman show to a nationally-recognized grooming facility, and how DaySmart Pet has helped her create the customer-focused company she\u2019s envisioned from the start. To read the full article click here<\/a>.<\/p>\n

Q: What are some of the biggest challenges you\u2019ve faced as a small business owner?<\/strong><\/h3>\n

A: In the beginning it\u2019s hard. You start a business because you want it to be profitable, and you want to design a certain quality of life for yourself, but that doesn\u2019t happen right away. When I opened my business, I was charging less than half of what my services were worth so that I could get people\u2019s business. It took two years before I could pay myself a salary.<\/p>\n

Q: What advice do you have for someone who wants to start their own business?<\/strong><\/h3>\n

A: Look at your target market and figure out where you fit in. When I moved to Jasper, local groomers didn\u2019t actually have any education about grooming. They thought it was fine to just pick up a clipper and groom their pets themselves, so I saw an opportunity to educate the community on the skills needed to do a successful job. I also learned that many local groomers were turning away large dogs and cats; two types of clients I knew I could handle. Because of this, when I first opened, I specialized in grooming large pets to meet my specific market needs.<\/p>\n

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Women Small Business Owners Infographic<\/strong><\/h2>\n

Learn more about women small business owners in the pet industry by checking out our infographic below. This infographic was created from a survey for small business owners conducted by DaySmart Software (makers of DaySmart Pet) in March 2019, we then filtered the results for women-owned businesses only.<\/p>\n

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Women Small Business Owners October marks National Women\u2019s Small Business month \u2013 a time to recognize the accomplishments of women …<\/p>\n","protected":false},"author":14,"featured_media":1035,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1036","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories"],"acf":[],"yoast_head":"\nDaySmart | Customer Spotlight: National Women\u2019s Small Business Month<\/title>\n<meta name=\"description\" content=\"Thousands of pet pros use DaySmart Pet grooming & boarding software to manage appointments, schedule staff, & so much more. 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