{"id":460,"date":"2023-09-21T20:44:40","date_gmt":"2023-09-21T20:44:40","guid":{"rendered":"https:\/\/www.daysmart.com\/bodyart\/?page_id=460"},"modified":"2026-04-01T18:14:11","modified_gmt":"2026-04-01T18:14:11","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.daysmart.com\/bodyart\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h1 class=\"wp-block-heading has-h-2-font-size\">Customer Support<\/h1>\n\n\n\n<p>Your questions answered. If you don\u2019t find what you\u2019re looking for, Live Chat with a member of the DaySmart Body Art Support Team or send us an email.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"603\" src=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/customer_support-1024x603.webp\" alt=\"\" class=\"wp-image-858 size-full\" srcset=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/customer_support-1024x603.webp 1024w, https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/customer_support-300x177.webp 300w, https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/customer_support-768x452.webp 768w, https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/customer_support.webp 1380w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Knowledge Base<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloudsupport.daysmartbodyart.com\/s\/\">Cloud Version &gt;<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.daysmartbodyart.com\/s\/\">Desktop Version &gt;<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light is-style-container-content-wide\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-border-color-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n<style>#card-wrapper-block_bf7a7a3d8033cba3bd328e47f3cc671f .card__item { background-color: #ffffff }<\/style><div class=\"card-wrapper zoom-up columns-3  align is-style-default wp-block-acf-card-wrapper\" id=\"card-wrapper-block_bf7a7a3d8033cba3bd328e47f3cc671f\">\n\t<div class=\"card__items\">\n\t\t\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_29433fd9884d7d1e7a138fb492a4857e\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Install DaySmart Body Art<\/h3>\n\n\n\n<p>Get started by installing the software.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/www.daysmart.com\/bodyart\/support\/downloads-drivers\/\"\n                    aria-label=\"Install Files\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Install Files<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_1ab74116de3eec86bd14f9482c2c1030\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Set Up Integrated Payments Feature<\/h3>\n\n\n\n<p><br>Click here to request more info on how to set up your Integrated Payments Add-On<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/www.daysmart.com\/bodyart\/request-info\/\"\n                    aria-label=\"Request Info\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Request Info<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_3a86d8bd80889b1fb44a8ebbc0e9ac9c\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Installing on a Mac<\/h3>\n\n\n\n<p><br>A third-party Windows emulator is required to run this on a Mac.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/support.daysmartbodyart.com\/s\/login\/?ec=302&#038;startURL=%2Fs%2Farticle%2Finstalling-inkbook-on-a-mac\"\n                    aria-label=\"On Apple Hardware\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">On Apple Hardware<\/span><\/a>    <\/div>\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n<style>#card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a .card__item { background-color: #ffffff }<\/style><div class=\"card-wrapper zoom-total columns-3  align wp-block-acf-card-wrapper\" id=\"card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a\">\n\t<div class=\"card__items\">\n\t\t\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_386905725b33cefbcc51572078fc6047\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Updating DaySmart Body Art<\/h3>\n\n\n\n<p><br>Click for steps for updating your current software.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/downloads.daysmart.com\/InkBook\/InkBookUpdate.exe\"\n                    aria-label=\"Download Updates\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Download Updates<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_8a3382dc94e62c2fbd639ed0f814bb2e\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Hardware Requirements<\/h3>\n\n\n\n<p>Can my computer run the software?<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/www.daysmart.com\/bodyart\/hardware-requirements\/\"\n                    aria-label=\"Learn More\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Learn More<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_6639759ca26bdd78d80aba34e9b9adfe\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Installing DaySmart Body Art<\/h3>\n\n\n\n<p><br>A third-party Windows emulator is required to run this on a Mac.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/downloads.daysmart.com\/InkBook\/InkBookSetupV13.exe\"\n                    aria-label=\"First Time Install\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">First Time Install<\/span><\/a>    <\/div>\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n<style>#card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a .card__item { background-color: #ffffff }<\/style><div class=\"card-wrapper zoom-total columns-3  align wp-block-acf-card-wrapper\" id=\"card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a\">\n\t<div class=\"card__items\">\n\t\t\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_8084ffe5310f579fb01db0b8a761eccc\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Remotely Connect to My Business<\/h3>\n\n\n\n<p>Download TeamViewer<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/get.teamviewer.com\/8938zc2\"\n                    aria-label=\"Download \"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Download <\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_88e4bdf16825bb0e9e52b6d0ae5ddcb2\">\n    <div class=\"card__item__images\">\n        <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\">Contacting Support <\/h3>\n\n\n\n<p>We&#8217;re Here to Help<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/support.daysmartbodyart.com\/s\/\"\n                    aria-label=\"Get In Touch \"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Get In Touch <\/span><\/a>    <\/div>\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Add-ons &amp; More<\/h2>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n<style>#card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a .card__item { background-color: #ffffff }<\/style><div class=\"card-wrapper zoom-total columns-3  align wp-block-acf-card-wrapper\" id=\"card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a\">\n\t<div class=\"card__items\">\n\t\t\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_365f027b002718ae82b333f56268be1c\">\n    <div class=\"card__item__images\">\n    <div class=\"image__primary\"><img decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/Desk-Front-Solution.webp?wsr\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>    <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\"><br>Integrated Credit Card Processing<\/h3>\n\n\n\n<p><br>Faster checkout, fewer errors, more revenue and better service.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/www.daysmart.com\/bodyart\/features\/credit-card-processing\/\"\n                    aria-label=\"Get Started\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Get Started<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_8680e412da5b4b23737fdb59881b1b29\">\n    <div class=\"card__item__images\">\n    <div class=\"image__primary\"><img decoding=\"async\" width=\"71\" height=\"71\" src=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/Two-Way-Texting.webp?wsr\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>    <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\"><br>Messaging Services<\/h3>\n\n\n\n<p><br>Text confirmations, marketing, and more.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/support.daysmartbodyart.com\/s\/article\/messaging-service-overview\"\n                    aria-label=\"Learn More\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Learn More<\/span><\/a>    <\/div>\n<\/div>\n\n\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_342d0c765db0bc43bbcab66b825cd1f2\">\n    <div class=\"card__item__images\">\n    <div class=\"image__primary\"><img decoding=\"async\" width=\"71\" height=\"68\" src=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/Appointment-Book-2.webp?wsr\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>    <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\"><br>Online Booking<\/h3>\n\n\n\n<p><br>Custom website for bookings \u2013 even on facebook!<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/support.daysmartbodyart.com\/s\/article\/Create-an-Online-Booking-Website-Inkbook\"\n                    aria-label=\"Learn More\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Learn More<\/span><\/a>    <\/div>\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-spacer is-style-middle\"><\/div>\n\n\n<style>#card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a .card__item { background-color: #ffffff }<\/style><div class=\"card-wrapper zoom-total columns-3  align wp-block-acf-card-wrapper\" id=\"card-wrapper-block_97732a18a1a1c34fcc9bb9045338ad6a\">\n\t<div class=\"card__items\">\n\t\t\n<div class=\"card__item  wp-block-acf-card-item\" id=\"card-item-block_1a5d3b1bacae31634df1e2e49529e716\">\n    <div class=\"card__item__images\">\n    <div class=\"image__primary\"><img decoding=\"async\" width=\"71\" height=\"66\" src=\"https:\/\/www.daysmart.com\/bodyart\/wp-content\/uploads\/sites\/8\/2023\/09\/Telecommunication.webp?wsr\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>    <\/div>\n    <div class=\"card__item__content\">\n\t    \n\n<h3 class=\"wp-block-heading\"><br>Remote Access<\/h3>\n\n\n\n<p>Stay connected with apps and more 24\/7.<\/p>\n\n\n\n        <a\n                    href=\"https:\/\/support.daysmartbodyart.com\/s\/article\/creating-and-adding-remote-access-users1\"\n                    aria-label=\"Learn How Here\"\n                    class=\"card__link\"\n                    \n                    ><span class=\"link-arrow-right\">Learn How Here<\/span><\/a>    <\/div>\n<\/div>\n\n\n\t<\/div>\n<\/div>\n<\/div><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Customer Support Your questions answered. If you don\u2019t find what you\u2019re looking for, Live Chat with a member of the &#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_tag":[47],"class_list":["post-460","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Support - DaySmart Body Art<\/title>\n<meta name=\"description\" content=\"Let us help support your technological needs. Our USA based support team is available Mon-Sat . 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