How Personal Is Your Studio Customer Experience, Really?
Great work matters, but how clients feel walking into your studio matters just as much. Take our quiz to see how personalized your studio experience is and where you could level it up. 🚀
Q1. When a regular client arrives for their appointment, what usually happens?
A. I greet them, but still ask the usual questions 👋
B. I know their name, preferences, and have their notes ready 🤓
C. We bring them straight back and get started ⚡️
Q2. What does the waiting experience look like in your studio?
A. They sit and wait. Standard setup 😐
B. We offer water or something small they usually grab 🥤
C. Waiting isn’t really something we think about 🤔
Q3. How do you decide what to recommend during the appointment?
A. I suggest what I usually recommend for that type of piece 🗣️
B. I use past notes, placement history, healing experience, and lifestyle factors 💡
C. I ask what they’re feeling that day and go from there 🎨
Q4. What happens after the appointment ends?
A. They head out and we’ll see them next time 🙂
B. They get a follow-up message with aftercare or next-step info 📲
C. I explain everything verbally and hope they remember 🤞
Mostly As: 🖤 Easygoing Operator
You’ve got skill and energy, but a lot of personalization lives in your head. Clients like you, but they’re repeating preferences more often than they should.
💫 Glow Up:
Get the details into a system. Notes, preferences, and small touches turn solid work into long-term loyalty.
Mostly Bs: 🔍 Client-Centered Pro
You personalize on purpose. Clients feel recognized, prepared for, and taken seriously from start to finish.
💫 Glow Up:
Scale what’s working. Research shows 80% of clients are more likely to return or recommend a business after a personalized experience. You’re already there.
Mostly Cs: 🎨 Intuition-Led Artist
Your experience is flexible and creative, but when things get busy, personalization can slip.
💫 Glow Up:
Add light structure to protect the vibe. Consistent touchpoints like notes, prep, and follow-ups make personalization effortless, even on packed days.
Want clients to feel looked after without adding more to your plate? Here are 10 simple ways to personalize your studio experience.
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Reach out for a demo today.
