Customer Spotlight: Miles of Golf
Miles of Golf is a top 100 golf shop and driving range known for its club-fitting services. At the heart of their operations is The Cluboratory, an award-winning facility dedicated to perfecting the art of fitting clubs for golfers.
What sets Miles of Golf apart is its use of top-notch club fitting technology, detailed ball flight analysis, and Toptracer technology, which offers both practice and entertainment. Their range is open all year, and they also offer lessons through the Kendall Academy.
“Golf, plain and simple, is the best game on earth,” says Connor Dillon, General Manager of the Ann Arbor location. “We strive to help people play better and have more fun.” This passion is evident in everything the Miles of Golf team does, from the well-kept facilities to the personalized club fitting services.
Miles of Golf has been using DaySmart Appointments, formerly known as Appointment Plus, for over 15 years. “We liked that our unique needs in a scheduling software were met with a user-friendly and affordable platform,” Connor explained.
The customizable scheduling options and scheduling exemptions are especially useful in Miles of Golf’s operations, making customer scheduling straightforward and keeping their staff well-informed about when and where they need to be.
Running a business that changes with the seasons can be tough, but DaySmart Appointments has helped Miles of Golf manage these changes easily. “Our business is somewhat seasonal. DaySmart gives us the opportunity to expand and reduce our schedule as demand is needed,” Connor shares. “DaySmart allows us to efficiently staff our business and manage the ebbs and flows of a constantly changing industry.”
For new business owners in the golf industry, Dillon offers this advice: “Golfers are a passionate group. Operating efficiently and providing great customer service are key.”
By using DaySmart Appointments, Miles of Golf continues to improve their operations, providing excellent service and experiences to golf lovers all year long. Their story shows how the right tools and a genuine love for the game can lead to business success.
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